4664 Operations courses

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers System engineers Customers deploying and maintaining Cisco Unified Contact Center Express products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options, architecture, and sizing and ordering tools. Provide a complete description of the Cisco Unified CCX installation process, the configuration required with an overview of most common configuration web pages, and describe the call flow processes needed to establish a call on Cisco Unified CCX. Describe the Cisco Unified CCX script editor, how it is installed and how to implement common IVR scripting techniques. Provide a comprehensive view of Cisco Unified CCX ACD operations to include basic contact center build-up, scripting, agent and supervisor desktop configurations, advanced scripting topics, and reporting. Describe how to install, configure and use features found in Cisco Unified CCX Premium such as, Remote Monitoring, Outbound Dialer, Agent Email, Agent Web Chat, and Automatic Speech Recognition (ASR) and Text-to-Speech (TTS). Understand how to maintain and monitor a Cisco Unified CCX system This course, Deploying Cisco© Unified Contact Center Express (UCCXD) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. Cisco Unified CCX Product Overview Cisco Unified CCX Product Packages Cisco Unified CCX Architecture Designing Cisco Unified CCX Cisco Unified CCX Installation and Configuration Installing Cisco Unified CCX Managing Cisco Unified CCX Configuring Basic Properties of Cisco Unified CCX Cisco Unified CCX Scripting Understanding Script Editor Basics Creating a Basic IVR Script Prompting and Collecting Information Accessing an External Database Making Decisions Confirming Caller Input Cisco Unified CCX ACD Operations Implementing Cisco Unified CCX

Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management course! This advanced Retail Management: Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examined the most important stock management issues in Retail Management. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Learning Outcomes After completing this Retail Management: Merchandising, CRM, Logistics & Supply Chain Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Why Choose Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Bundle Courses Course 01: Level 5 Retail Management Course 02: CRM Course (Customer Relationship Management) Course 03: Level 7 Advanced Diploma in Supply Chain Management Course 04: Level 4 Logistics Management *** Other Benefits of this Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Free Unlimited Retake Exam [ Note: Free PDF certificate will be provided as soon as completing the Retail Management: Merchandising, CRM, Logistics & Supply Chain Management course ] Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course Curriculum of Level 5 Retail Management Course Module 1: A Quick Overview of Retail Management Module 2: Building and Sustaining Relationships in Retailing Module 3: Strategic Planning in Retailing Module 4: Retail Challenges and Theories Module 5: Understanding Retail Consumer Module 6: Exploring Retail Segmentation and Strategies Module 7: Retail Business Location Module 8: Merchandise Management Module 9: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing >> --------------------- << Assessment Method After completing each module of the Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Retail Management: Merchandising, CRM, Logistics & Supply Chain Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Learners can take this Retail Management course even if they have no prior knowledge of Retail-Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this course at any time. Requirements Retail Management: Merchandising, CRM, Logistics & Supply Chain Management Students who intend to enrol in this Retail Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Retail Management: Merchandising, CRM, Logistics & Supply Chain Management After completing the course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Retail Management Trainer Certificates Certificate of completion Digital certificate - Included

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level X QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

'Imagine a customer walking up to a supermarket shelf and holding his or her smartphone up against different bags of potato chips. Using image processing, language processing, and analytics, AI-enabled systems can help that customer check which brand is best for their low-sodium diet, or whatever their taste profile might be.' - Glen Hartman, Senior Managing Director, Accenture Interactive. This Advanced Diploma in Business Development at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Business development always demands to be up-to-date with everything. The area of business development will be thoroughly explored in this course on business development. Important business development topics will be addressed in the course, including market research, customer acquisition, sales and marketing, and more. A summary of business development techniques and best practices will also be covered in the course. Participants will have the chance to hone their business development abilities via hands-on activities and real-world case studies. This Business Development at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Here are a few important skills you will achieve from our Business Development course: Grasp the fundamental ideas and tenets of company growth. Acknowledge the significance of market analysis and research Explain the procedure for acquiring customers. Identify the sales and marketing tactics Determine the most effective techniques for business development. Consider the importance of creativity and innovation in corporate growth Describe the steps involved in drafting a corporate growth strategy Why Prefer This Business Development at QLS Level 7 Course? Get a Free certificate endorsed by the Quality Licence Scheme upon completion of Business Development Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Take a step toward a brighter future with our Business Development course! *** Course Curriculum *** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process of Business Development After completing the Business Development course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Business Development at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development course is suitable for the following: Individuals who are seeking to become a business development professional Individuals who are currently or planning to be in business development or sales role Business and management students Entrepreneurs who are interested in business development Individuals who want to improve their business development skills Requirements No prior background or expertise is required in this Business Development course. Career path After completing this Business Development course, you are to start your career or begin the next phase of your career. Business Development Manager (£26,000 to £64,000) Sales Manager (£22,000 to £70,000) Marketing Manager (£27,000 to £65,000) Entrepreneur (Variable) Business Owner (Variable) Consultant (£30,000 to £75,000) Account Manager (£27,000 to £65,000) Market Research Analyst (£22,000 to £60,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered how law firms operate behind the scenes? Legal secretaries play a vital role, ensuring smooth daily operations and supporting lawyers. According to the Law Society of England and Wales, there are over 100,000 legal secretary positions in the UK alone! Are you ready to join this dynamic field? This comprehensive Legal Secretary Training Bundle equips you with the essential knowledge and practical skills to thrive in a legal environment. With a single payment, you will gain access to CompTIA Training courses, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Legal Secretary Training Package includes: Course 01: Diploma in Legal Secretary at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Legal Advisor Training Course Course 02: Contracts Law UK Course 03: Employment Law Course 04: Business Law Course 05: International Law Course 06: Medical Law Course 07: Family Law Course 08: Understanding Wills and Probate Laws Course 09: GDPR Training Course 10: Document Control This comprehensive bundle provides a robust foundation for a successful legal secretary career. The program delves into various legal areas like contracts, employment, business, and family law, equipping you with the necessary knowledge to assist lawyers in diverse legal matters. Additionally, you'll master essential skills in document control, GDPR compliance, and legal research, making you an invaluable asset to any legal team. Learning Outcomes of Legal Secretary Training Apply legal knowledge to core areas like contracts, employment, and family law. Draft and manage legal documents with accuracy and efficiency. Master legal terminology and effectively communicate with clients and lawyers. Utilize essential IT skills for document control and case management. Adhere to ethical and professional standards in a legal environment. Develop strong organizational and time management skills for a fast-paced legal office. Become an indispensable part of a legal team and launch your legal career with confidence. Enrol today and take the first step towards a fulfilling legal career! Why Choose Our Legal Secretary Course? Get a Free QLS Endorsed Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training The Legal Secretary is affordable and simple to understand The Legal Secretary is an entirely online, interactive lesson with voiceover audio Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 01: Legal Advisor Training Course Interested Parties & their Needs & Expectations Module 02: Legal Terminology Module 03: Law and Legal System Module 04: Property Law SMART Goal Example Module 06: Contract & Business Law Performance Evaluation in ISO 9001:2015 Module 08: Criminal and Tort Law Choosing your Strategic Objective Strategic Map Examples-2 Course 02: Contracts Law UK Module 01: Introduction To UK Laws Module 02: Ministry Of Justice Module 03: Agreements And Contractual Intention Module 04: Considerations And Capacities Of Contact Laws Module 05: Terms Within A Contract Module 06: Misinterpretations And Mistakes Module 07: Consumer Protection Module 08: Privity Of Contract Module 09: Insurance Contract Laws Module 10: Contracts For Employees and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career Changers Administrative Professionals Paralegal Aspirants Recent Graduates Law Students Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Legal Secretary Paralegal Legal Assistant Conveyancing Assistant Litigation Paralegal Compliance Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Give a compliment to your career and take it to the next level. This Internal Audit Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Internal Audit Training bundle will help you stay ahead of the pack. Throughout the Internal Audit Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Internal Audit Training course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Internal Audit Training Bundle Consists of the following Premium courses: Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcomes: Fully understand the purpose and requirements of an internal audit Learn all processes needed to perform an internal audit Develop methods to apply useful technology and measures to an audit Work out the best way to identify and control risk in operations Acquire the ability to perform employee interviews intuitively Obtain the capability to produce an incisive and accurate final report Adhere to accepted and recognised UK Internal Audit Standards Become a trusted and reliable auditor in your chosen sector and much more... Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum: ***Internal Audit Training Diploma*** Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Internal Audit Training bundle. Requirements This Internal Audit Training course has been designed to be fully compatible with tablets and smartphones. Career path Internal Auditor - £30-50k/year. External Auditor - £35-50k/year. Audit Manager - £40-70k/year. Risk Manager - £40-70k/year. Compliance Officer - £30-50k/year. Fraud Investigator - £25-45k/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership and InfluencingSkills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Do you want to take your company to the next level? Our Business Finance course can help you accomplish that. This course will teach you the skills and knowledge needed to manage financial resources in a business setting. This Business Finance course will examine topics such as financial statements and analysis, budgeting and forecasting, long-term financing, taxation, and mergers and acquisitions. You'll learn how to analyse financial statements and create financial strategies for both short- and long-term planning. You will also be able to comprehend the various types of financial instruments and their applications in business. The course is a fantastic way to understand the financial world thoroughly. You will further learn how to analyse financial statements and develop financial strategies. You will also be able to comprehend the various types of financial instruments and their applications in business. With this knowledge, you can make informed decisions that will assist you in effectively managing your company's financial resources. Along with this Business Finance course, you will get 11 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Finance Bundle Consists of the following Premium courses: Course 01: Business Finance Course 02: Business Analysis Level 3 Course 03: Financial Analysis Course 04: Financial Management and Trading Course 05: Financial Advisor Course 06: Level 2 Financial Planning and Management Course Course 07: Accountancy Course 08: Team Management Course 09: Business Administration Level 3 Course 10: Business Law Course 11: Fraud Management & Anti Money Laundering Awareness Complete Diploma Learning Outcomes Learn to create business strategies by analysing financial data using accounting and finance principles. Determine and evaluate the financial risks associated with a specific business venture. Acquire how to create financial models to assess the financial health and performance of a company. Make informed decisions and evaluate business operations by using financial statements. Explain taxation principles and their impact on businesses. Examine financial markets and financial institutions' roles in the economy. Create financial strategies to increase profits and reduce losses. Enrol now in Business Finance to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Financeexpertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is intended for those with a basic understanding of accounting and finance. It is also appropriate for those with more advanced knowledge of the subject. The course is ideal for those who want to take their company to the next level. You will be able to make informed decisions that will benefit the success of your business thanks to the knowledge and skills you will gain on the course. Requirements This Business Finance course has been designed to be fully compatible with tablets and smartphones. Career path People in this sector tend to pursue their careers in the following professions Corporate Financial Analyst Risk Manager Investment Banker Financial Planner Tax Accountant The salary range for Business Finance professionals in the UK ranges from £25,000 to £80,000 per annum, depending on experience, qualifications and job role. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Finance) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter