Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Description Retail Management Diploma This comprehensive online Retail Management Diploma Course provides students with a complete education in the art and science of retailing from fashion to food and financial services to consumer goods by equipping them with knowledge specific to the retail industry as well as necessary management skills. Dealing with the supervision of selling products directly to clients through shops and markets, the disciple of Retail Management is in close relation to other economic areas like marketing, advertising, international business, logistics, operations management, consumer science and others. From a small operation run by one man to large multinational organisations, retail businesses can vary in size. A vivid array of retail outlets have now been produced due to the increasing demands of the consumer. To manage a retail outlet, a person has to acquire certain specific skills. Major retailers have played a part in designing this course to help students learn the skills required to manage a retail outlet in a quick and convenient manner. Irrespective of the purpose of doing the course, whether it is to enter the retail trade by establishing a small business or gain more knowledge thereby paving the way for further studies in the subject of management with an aim to gain access into a retail organisation at a higher management level, this Retail Management Diploma Course is the perfect tool for learners who wish to acquire knowledge in the field of Retail Management. Each and every module is filled with useful information that makes it easy for the learner to learn the skills required to enjoy a successful and fulfilling career in the retail industry. What you will learn 1: Introduction to Retailing 2: Retail Segments 3: Problems in Retail and Theories 4: Knowledge about Retail Customer 5: Retail Market Segmentation & Strategies 6: Retail Business Area 7: Merchandise Management 8: Retail Business Activity 9: Retail Space Management 10: Retail Marketing 11: Emerging Patterns in Retail Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Techniciancourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. Certification After completing this Heating, Ventilation & Air Conditioning (HVAC) Technician course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success
Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success
Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators, system integrators, and consultants responsible for implementing and managing VMware Cloud Foundation Overview By the end of the course, you should be able to meet the following objectives: Describe design implications of VMware Cloud Foundation standard or consolidated architecture List requirements for VMware Cloud Foundation deployment Describe the VMware Cloud Foundation bring-up process and the VMware Cloud Foundation architecture Perform VMware Cloud Foundation bring-up Describe physical and virtual networking considerations Outline VMware Cloud Foundation storage options Use the VMware Imaging Appliance to image ESXi hosts Describe VMware Cloud Foundation multi-instance federation Use VMware Cloud Foundation⢠SDDC Manager⢠to perform operational tasks Describe user roles in VMware Cloud Foundation and VMware vSphere Manage users and passwords using VMware Cloud Foundation Manage certificate rotation for VMware Cloud Foundation components Use Active Directory integration to automate certificate generation and rotation Describe workload domains Manage workload domains in VMware Cloud Foundation Manage VMware NSX-T⢠for VMware Cloud Foundation Describe use cases for Application Virtual Networks (AVNs) Meet vSphere with VMware Tanzu⢠requirements Deploy a vSphere with Tanzu enabled workload domain Manage VMware vSAN⢠storage in a workload domain Create vSAN storage policies Describe Cloud Native storage Describe the importance of business continuity measures in VMware Cloud Foundation Plan appropriate backup and restore workflows for VMware Cloud Foundation components Implement stretched clusters in VMware Cloud Foundation workload domains This five-day course includes instruction on the capabilities of VMware Cloud Foundation? and how to successfully plan, deploy, manage, and operate hybrid and cloud infrastructures, including customization. The course explains the architecture of VMware Cloud Foundation and explains licensing, certificates, and storage and network management. The course also covers workload domains, availability, life cycle management, and troubleshooting. Course Introduction Introductions and course logistics Course objectives VMware Cloud Foundation Overview Describe the VMware Cloud Foundation solution Describe VMware Cloud Foundation architecture Identify VMware Cloud Foundation components Describe VMware Cloud Foundation topology Define VMware Cloud Foundation terminology Day Zero Tasks Identify the requirements for deploying VMware Cloud Foundation Identify management domain sizing considerations Identify workload domain sizing considerations Detail design considerations for ESXi in management and VI workload domains Detail design considerations for vCenter in management and VI workload domains Detail the VMware Cloud Foundation bring-up process Identify information required for the Planning and Preparation Workbook Identify information required for the Deployment Parameter Workbook Describe how VMware Cloud Builder automates the deployment process Explain how the Deployment Parameter Workbook is imported into VMware Cloud Builder Recognize the configuration validation process performed by VMware Cloud Builder Detail the deployment of the management domain Recognize the options to image a host Identify the key capabilities of VIA Recognize how to use VIA for imaging the ESXi Nodes Post Deployment Operations Understand VMware Cloud Foundation integration with VMware Single Sign-On Configure user access to VMware Cloud Foundation Describe the importance of user roles in vSphere Configure identity sources in vSphere to use with VMware Cloud Foundation Manage passwords in VMware Cloud Foundation Explain the importance of using VMware Cloud Foundation to manage passwords for vSphere components Detail the best practices for password management for VMware Cloud Foundation Retrieve and secure the password list Describe the process for rotating passwords not managed by VMware Cloud Foundation VMware Cloud Foundation License Management Describe how to add license keys to the VMware Cloud Foundation inventory Describe how to view license keys in SDDC Manager Describe how to assign license keys Describe how to remove license keys Describe how to replace expiring licenses VMware Cloud Foundation Networking with NSX-T Describe NSX Management plane and Control planes Detail design considerations for workload domains with shared NSX Manager instances Detail design considerations for workload domains with dedicated NSX Manager instances Describe the spine-and-leaf design Describe the addressing scheme for the underlay Recognize possible variations of the spine-and-leaf design Describe the multi-NIC design Describe NSX Edge node design and BGP peering with the physical network Describe cluster design and rack design Explain dynamic routing with BGP Explain virtual IP addressing Describe logical switching Detail NSX Edge functions Define application virtual networks Describe management domain rack options List NSX Edge cluster requirements for vSphere with Tanzu Discuss NSX Edge cluster placement considerations Describe NSX-T Data Center deployment in VMware Cloud Foundation Explain how logical routing works in NSX-T Data Center Identify NSX Edge functions Describe data plane preparation for NSX-T Data Center Edge nodes in a workload domain Recognize Tier-0 and Tier-1 gateway topologies Recognize features of NSX distributed firewalls Describe the benefits of NSX Federation in VMware Cloud Foundation Identify NSX Federation Use Cases Explain NSX Federation Components and Architecture Discuss NSX Federation configuration basics Managing Workload Domains Define workload domains Detail design considerations for vSphere networking in management and VI workload domains Detail design considerations for storage in management and VI workload domains Recognize design choices for a consolidated design or standard design List the types of workload domains State scale limits for workload domains Identify use cases for multiple clusters in a workload domain List workload domain prerequisites Explain how to create a workload domain Describe how to scale a workload domain Explain how to delete a workload domain Describe host decommissioning vSphere with Tanzu in VMware Could Foundation Discuss the vSphere with Tanzu solution Define the role of Spherelet Describe the supervisor cluster control plane Define vSphere with Tanzu namespaces Describe the role of NSX-T networking components Discuss vSphere with Tanzu networking topology Describe VMware Container Networking with Antrea Describe control plane VM management networking requirements Plan appropriate IP address CIDR ranges for pod, ingress, and egress networking Describe prerequisites for vSphere with Tanzu cluster compatibility Deploy vSphere with Kubernetes Create a vSphere namespace Configure limits and permissions for a vSphere namespace Enabling Harbor Image Registry VMware Cloud Foundation Storage Management Identify vSAN architecture and components Recognize storage options for VMware Cloud Foundation Recognize the connectivity options for supplemental storage Explain why vSAN is the best option for VMware Cloud Foundation storage Recognize vSAN design considerations Identify sizing and performance considerations that impact the storage design Describe vSAN requirements for the management and workload domains Define deduplication and compression Discuss how to scale vSAN clusters in VMware Cloud Foundation Explain how storage policies work with VMware Cloud Foundation vSAN clusters Explain storage policy failure tolerance rules Identify a VM storage policy compliance status Relate storage policies to Kubernetes storage classes Describe persistent volumes Monitor Cloud Native Storage in the vSphere Client Availability and Business Continuity Identify steps in the SDDC Manager backup and restore process Recognize the importance of external service availability Describe native vSphere availability options Identify steps in the NSX backup and restore process Identify stretched cluster use cases Identify stretched cluster components Recognize stretched cluster requirements in VMware Cloud Foundation Prepare and deploy a vSAN stretched cluster using APIs VMware Cloud Foundation Certificate Management Describe public key infrastructure (PKI) Explain the purpose of certificate signing requests (CSRs) List the available CA options in SDDC Manager Describe how to view certificates Explain how to generate a CSR Describe how to replace and install certificates for VMware Cloud Foundation components List the available CA options in SDDC Manager Explain how to configure the Microsoft CA server Describe how to install certificates issued by the Microsoft CA server Explain how to add OpenSSL CA in SDDC Manager Describe how to install certificates issued by OpenSSL CA Explain how to install certificates issued by third-party CAs