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4379 Operations courses in Cobham delivered Online

REST API Automation Testing from Scratch - REST Assured Java

By Packt

This course has been updated with OAuth 2.0 Google Authentication real-time examples. 70% of the IT industry is now heading toward this API for automating services. Learn everything you need to know about REST API automation, even if you've never worked before on this domain.

REST API Automation Testing from Scratch - REST Assured Java
Delivered Online On Demand24 hours 5 minutes
£87.99

Microsoft Office (Microsoft Excel, Word, PowerPoint)+ Office Skills for Administration

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Microsoft Office Skills Diploma (Excel, Word, PowerPoint) + Office Skills for Administration Being proficient in Microsoft Office isn't just an advantage-it's become essential. With over 1.2 billion people worldwide using Microsoft Office and UK businesses increasingly relying on digital tools for efficiency, mastering these applications can significantly boost your career prospects. The Microsoft Office Skills Diploma offers an all-encompassing curriculum designed to elevate your expertise from basic functionalities to advanced data analysis and automation techniques, ensuring you stand out in the competitive job market. This Microsoft Office Skills Diploma covers everything from Office 365 Automation to Advanced Excel, including Data Management, Microsoft Word, PowerPoint, Outlook, Power BI, and VBA, along with collaborative tools like Teams. master Pivot Tables, Charts, and more, gaining a comprehensive skill set in Microsoft Office's most powerful features for professional growth. Courses are included in this Microsoft Office Package: Course 01: Microsoft Office 365 Automation Course Course 02: Microsoft Office Excel - Beginner, Intermediate & Advanced Course 03: Diploma in Complete Excel Course for All at QLS Level 5 Course 04: Microsoft Office (Microsoft Word, PowerPoint & Outlook) In 90 Minutes! Course 05: Office Skills for Administration Diploma Course 06: Microsoft Office Power BI Masterclass 2021 Course 07: Microsoft Excel: Excel Sheet Comparison with VBA Course 08: Microsoft Teams for Everyone Course 09: Microsoft Excel - 25 Must-Know Formulas and Functions Course 10: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Open a gateway to numerous career opportunities, enhancing your ability to manage. Analyse and present data effectively with this Microsoft Office Skills Diploma bundle. Join us on this journey to become a Microsoft Office expert and take your professional abilities to the next level! Learning outcome of this Microsoft Office Skills Diploma (Excel, Word, PowerPoint) + Office Skills for Administration - CPD Certified Course: Automate tasks and workflows in Microsoft Office 365 efficiently. Master Excel from basic operations to advanced data analysis and visualisation. Utilise Word, PowerPoint, and Outlook to their full potential. Analyse data with Power BI and create impactful visual reports. Automate Excel sheet comparisons using VBA for enhanced productivity. Design and manage advanced Excel features like pivot tables and charts. Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Microsoft Office 365 Automation Course Module 01: Microsoft Office 365 Automation Course 02: Microsoft Office Excel - Beginner, Intermediate & Advanced Module 01: Excel From A-Z Course Introduction Module 02: Getting Started With Excel Module 03: Values, Referencing And Formulas Module 04: Intro To Excel Functions Module 05: Adjusting Excel Worksheets Module 06: Visually Pleasing Cell Formatting Module 07: How To Insert Images And Shapes! Module 08: Visualize Data With Charts Module 09: Excel's Printing Options Module 10: Benefits Of Using Excel Templates Module 11: Working With Excel Datasets Module 12: Excel Database Functions Module 13: Excel Data Validation Module 14: Excel Pivot Tables Module 15: Excel's Power Pivot Add-In Module 16: Excel's Conditional Functions Module 17: Excel's Lookup Function Module 18: Text Based Functions In Excel Module 19: Auditing Formulas And Views In Excel Module 20: Excel's 'What If?' Tools Module 21: Welcome To Excel VBA Module 22: The VBA Language Module 23: Writing VBA Code Module 24: Important VBA Tools And Logic Module 25: Excel VBA Lopps Module 26: Triggering Macros Module 27: Excel User Forms Module 28: Starting A Career In Excel Course 03: Microsoft Excel Course for Everyone - Complete Excel Course Module 01: Getting Started Module 02: Excel Basics Module 03: Excel Essential Functions Module 04: XLookup Only For Excel 2021 And Office 365 Module 05: Get Data And Tools Module 06: Formatting Data And Tables Module 07: Pivot Tables Module 08: Excel Charts Module 09: Advanced Excel Charts Module 10: Pivot Charts Module 11: Maps Chart Above 2019 Module 12: Business-Geo Charts Module 13: Named Ranges Module 14: Import Data Into Excel Module 15: Advanced Excel =========>>>>> And 7 More Courses <<<<<========= Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Microsoft Office users of all levels. Individuals seeking Excel expertise. Professionals aiming to automate tasks. Those looking to boost Office Skills for Administration skills. Quick learners of Word, PowerPoint, and Outlook. Aspiring data analysts. Requirements You will not need any prior background or expertise to enrol in this Microsoft Office Skills Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Microsoft Office Expert: £18,000 - £30,000 Data Analyst: £25,000 - £50,000 Business Analyst: £30,000 - £60,000 Office Administrator: £18,000 - £30,000 Power BI Developer: £35,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Complete Excel Course for All - QLS Endorsed Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee

Microsoft Office (Microsoft Excel, Word, PowerPoint)+ Office Skills for Administration
Delivered Online On Demand3 days
£22

Wedding Planner Level 5

By Training Tale

>> Wedding Planner Level 5 << A wedding planner is a professional who works with a client to design, plan, and manage their wedding. Weddings are important events in people's lives, so couples are often willing to spend a significant amount of money to ensure that their weddings are well-organized. Our Wedding Planner Level 5 course will teach you how to design, plan and host the wedding perfectly in simple and practical ways. The program is ideal for those who want to work as an event organizer. The course will place a strong emphasis on project methods. Discover how to turn your passion for weddings into a lucrative career. Our professional wedding planners will show you how to work with clients of all kinds, how to answer their questions and meet their needs at every stage of the process, from planning to execution. You'll also learn how to find and sign clients, price your work, market your skills, and grow your business. To become a professional wedding planner, this Wedding Planner Level 5 course is perfect. This Wedding Planner course is a comprehensive online course that will provide you with a complete understanding of the nature of the related sector and your key roles within it. The Wedding Planner Level 5 course includes event planning, wedding photography, videography, crafting as well as maintaining the catering section. This is a responsible position that requires a service minded professional attitude. Learning Outcomes By the end of the Wedding Planner Level 5 course, learners will be able to: Learn how to set the tone for your wedding. Learn how to decide who the participants will be. Learn how to plan the ceremony location. Understand how to set a realistic wedding budget. Understand how to buy wedding invitations. Understand how to choose a wedding photographer. Understand special considerations. Understand the ceremony text. Understand how to arrange a wedding reception. Why Choose Wedding Planner Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Wedding Planner Level 5 Bundle Course Course 01: Level 5 Diploma in Wedding Planner Course 02: Level 7 Diploma in Event Management Course 03: Level 5 Hospitality Management Course 04: Level 4 Time Management Course Others benefits of this Wedding Planner Level 5 bundle course 4 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Wedding Planner Level 5 course ] >> Wedding Planner Level 5 << Course Curriculum Of Level 5 Diploma in Wedding Planner Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06:How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception >>---------------<< Assessment Method After completing each module of the Wedding Planner Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Wedding Planner Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our most advanced Wedding Planner Level 5 is suitable for anybody wishing to acquire their first professional employment in this exciting field, or to develop in their current position. Similarly, people who run their own event management companies but lack official training and certificates may find the content of this course useful. Requirements There are no specific requirements for Wedding Planner Level 5 because it does not require any advanced knowledge or skills. Career path Students who successfully complete the Wedding Planner Level 5 course may pursue a range of jobs, including: Activities & Events Planner Meeting & Event Planner Association Event Planner Event Planner/Analyst Exhibition Coordinator Special Events Planner Event Operations Manager Conference Planner

Wedding Planner Level 5
Delivered Online On Demand24 hours
£12

Diploma in Lab Technician at QLS Level 5

By Compliance Central

Recent advancements in medical technology have highlighted the crucial role of lab technicians in healthcare. According to the NHS, demand for qualified lab technicians has surged by 20% in the past two years, showcasing the vital need for skilled professionals in medical laboratories. Our "Diploma in Lab Technician at QLS Level 5" is designed to meet this growing demand, providing comprehensive theoretical knowledge essential for aspiring lab technicians. This Lab Technician diploma offers an in-depth understanding of various aspects of medical laboratory services, from handling laboratory equipment to mastering basic haematology. With a focus on theoretical concepts, this course ensures you gain the knowledge needed to excel as a lab technician, without the need for hands-on experience. Embark on this educational journey to become a proficient lab technician and contribute significantly to the healthcare sector. Learning Outcomes Gain a comprehensive understanding of medical laboratory services and their significance in healthcare. Become proficient in the use and function of various Lab Technician equipment. Develop proficiency in conducting a variety of laboratory tests, including urinalysis, basic clinical chemistry, and microbiology procedures (all theoretical). Grasp the fundamentals of haematology, haemostasis, immunology, and immunohematology. Apply best practices for laboratory safety and quality assurance procedures. Prepare for a rewarding career as a qualified Lab Technician. Why would you choose the Lab Technician course from Compliance Central: Lifetime access to Lab Technician course materials Full tutor support is available from Monday to Friday with the Lab Technician course Learn Lab Technician skills at your own pace from the comfort of your home Gain a complete understanding of Lab Technician course Accessible, informative Lab Technician learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Lab Technician bundle Study Lab Technician in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Lab Technician Course Improve your chance of gaining in demand skills and better earning potential by completing the Lab Technician Lab Technician Curriculum Breakdown of the Lab Technician Course Module 01: Introduction to the Course: Overview of the Lab Technician diploma and its objectives. Module 02: Medical Laboratory Services: Insight into the operations and functions of medical laboratory services. Module 03: Laboratory Equipments (Part-01): Detailed study of essential laboratory equipment. Module 04: Laboratory Equipments (Part-02): Continued exploration of additional laboratory equipment. Module 05: Microscope and How to Use It: Comprehensive guide on the usage and maintenance of microscopes. Module 06: Solutions Used in Clinical Medical Laboratory: Study of various solutions and their applications in a clinical setting. Module 07: Sterilisation, Disinfection and Decontamination: Theoretical concepts of maintaining a sterile lab environment. Module 08: Basic Haematology: Introduction to the study of blood and related disorders. Module 09: Basic Haemostasis (Coagulation): Understanding the mechanisms of blood coagulation. Module 10: Basic Immunology and Immunohematology: Basics of immune system functioning and blood group serology. Module 11: Urinalysis: Examination of urine for diagnostic purposes. Module 12: Basic Clinical Chemistry: Introduction to the chemical analysis of bodily fluids. Module 13: Basic Clinical Microbiology: Study of microorganisms and their role in diseases. Module 14: Basic Parasitology: Examination of parasites and their impact on health. Module 15: Laboratory Accidents and Safety: Theoretical approach to safety protocols in the lab. Module 16: Quality Assurance: Ensuring the quality and reliability of laboratory results. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Lab Technician at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lab Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Lab Technician. It is also great for professionals who are already working in Lab Technician and want to get promoted at work. Requirements To enrol in this Lab Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path The Lab Technician course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Lab Technician. Medical Lab Technician. Research Assistant in Medical Labs. Clinical Lab Scientist. Diagnostic Technician. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Diploma in Lab Technician at QLS Level 5
Delivered Online On Demand7 hours
£12

Structured Problem Solving

5.0(2)

By Intellelearn

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.

Structured Problem Solving
Delivered Online On Demand1 hour
£10

Social Housing Management

By Compete High

Course Overview: Social Housing Management Introduction: Social Housing Management is a comprehensive course designed to equip participants with the knowledge and skills necessary to effectively manage and administer social housing programs. With a focus on history, challenges, strategies, and best practices, this course provides valuable insights into the complexities of social housing management. Module 1: History of Social Housing This module delves into the historical evolution of social housing, tracing its origins and development over time. Participants will explore key milestones, legislative frameworks, and societal factors that have shaped the landscape of social housing. Module 2: Current Challenges and Future Developments in Social Housing Participants will examine contemporary challenges facing social housing providers, including affordability, accessibility, and sustainability. Additionally, this module explores emerging trends and future developments in social housing policy and practice. Module 3: Strategies and Best Practices for Social Housing Providers This module focuses on effective strategies and best practices for social housing providers to optimize service delivery and meet the diverse needs of tenants. Topics covered include tenant engagement, community development, and partnership building. Module 4: The Role of Technology in Social Housing Technology plays a crucial role in modernizing social housing operations and improving efficiency. This module explores the use of technology platforms, data analytics, and smart systems to enhance tenant services, asset management, and operational processes. Module 5: Financing and Funding for Social Housing Understanding financing and funding mechanisms is essential for sustaining social housing initiatives. Participants will learn about various funding sources, financial models, and investment strategies to support the development and maintenance of social housing projects. Module 6: Managing and Maintaining Social Housing Effective management and maintenance are essential for ensuring the long-term viability of social housing properties. This module covers property management principles, maintenance planning, and regulatory compliance to uphold quality standards and ensure tenant satisfaction. Module 7: Understanding the Essence of Social Housing In this concluding module, participants will reflect on the fundamental principles and values underpinning social housing. By examining the essence of social housing, participants will gain a deeper understanding of its importance in promoting social equity, inclusion, and housing justice. Conclusion: Social Housing Management offers a holistic perspective on the multifaceted nature of social housing, equipping participants with the knowledge and tools to navigate the challenges and opportunities in this critical field. Whether you're a housing professional, policymaker, or advocate, this course provides valuable insights and practical strategies for advancing social housing initiatives and improving housing outcomes for all. Course Curriculum Module 1_ History of Social Housing History of Social Housing 00:00 Module 2_ Current Challenges and Future Developments in Social Housing Current Challenges and Future Developments in Social Housing 00:00 Module 3_ Strategies and Best Practices for Social Housing Providers Strategies and Best Practices for Social Housing Providers 00:00 Module 4_ The Role of Technology in Social Housing The Role of Technology in Social Housing 00:00 Module 5_ Financing and Funding for Social Housing Financing and Funding for Social Housing 00:00 Module 6_ Managing and Maintaining Social Housing Managing and Maintaining Social Housing 00:00 Module 7_ Understanding the Essence of Social Housing Module 7_ Understanding the Essence of Social Housing 00:00

Social Housing Management
Delivered Online On Demand7 hours
£4.99

Basic Graph Theory

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Basic Graph Theory
Delivered Online On Demand9 hours 50 minutes
£25

Cisco Operating Cisco IP Fabric for Media Solution v2.0 (IPFMSN)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is designed for broadcast engineers. It might also be of interest to technical solution architects, network engineers, and network administrators. Overview After taking this course, you should be able to: Describe the overall solution and how it works, and identify all components of the solution and their functions Understand initial sizing and capacity Understand the basic requirements for IPFM Understand how Non-Blocking Multicast (NBM) and multicast function in the IPFM Understand and verify Precision Time Protocol (PTP) clocking Describe the DCNM Media Controller Demonstrate the DCNM Media Controller configuration and verification Explain how to deploy an IPFM solution in a high-availability manner Use the DCNM Media Controller to monitor fabric and to troubleshoot basic connectivity and performance issues Understand the approach and basic steps involved in responding to alarms and other notifications The Operating Cisco IP Fabric for Media Solution(IPFMSN) v2.0 course introduces you to the Cisco© IP Fabric for Media (IPFM) solution. The course is designed for broadcast engineers who will use IP technologies to replace Serial Digital Interface (SDI)-based deployments. You will learn about Cisco IPFM deployment, operation, and troubleshooting.The course also covers the Data Center Network Manager (DCNM) Media Controller, a core component of the Cisco IPFM solution. Through lab exercises that focus on building IP fabric as a baseline for a complete IPFM solution, you will learn how to deploy and troubleshoot the DCNM Media Controller to control flows through the fabric. Course Outline Introducing Cisco IP Fabric for Media Media over IP Standardization Designing Cisco IPFM Solution Building Cisco IP Fabric for Media Exploring Non-Blocking Multicast in Cisco IPFM Describing Cisco DCNM Introducing Cisco DCNM PowerOn Auto Provisioning (POAP) Process Implementing Cisco DCNM Flow and Host Policies Precision Time Protocol Cisco IPFM Operations, Administration, and Management Cisco IPFM High Availability Monitoring and Troubleshooting Cisco IPFM Operation

Cisco Operating Cisco IP Fabric for Media Solution v2.0 (IPFMSN)
Delivered OnlineFlexible Dates
Price on Enquiry

Lean Process and Six Sigma at QLS Level 5 Diploma - 12 Courses Bundle

By NextGen Learning

Are you looking to elevate your professional skills to new heights? Introducing our Lean Process and Six Sigma at QLS Level 5 Diploma, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Lean Process and Six Sigma at QLS Level 5 Diploma is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Lean Process and Six Sigma at QLS Level 5 Diploma goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Lean Process and Six Sigma at QLS Level 5 Diploma! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Lean Process and Six Sigma at QLS Level 5 Diploma CPD QS Accredited Courses: Course 02: Lean Six Sigma White Belt course Course 03: Lean Six Sigma: Toolkit Course 04: Complete Lean Six Sigma Green Belt Course for Service Industry Course 05: Process Improvement Course 06: Process Improvement: How to Reduce Waste Course 07: Process Mapping: Toolkit Course 08: Project Management: How to Build a Project Charter Course 09: Operations Management Course 10: Quality Management Course 11: Quality Management and Strategic Training - ISO 9001 Course 12: The 7 Basic Tools of Quality Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Lean Process and Six Sigma. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Lean Process and Six Sigma at QLS Level 5 Diploma offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Lean Process and Six Sigma at QLS Level 5 Diploma today and seize the opportunity to stand out in your career. Enrol in Lean Process and Six Sigma now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Lean Process and Six Sigma at QLS Level 5 Diploma' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lean Process and Six Sigma at QLS Level 5 Diploma bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Lean Process and Six Sigma at QLS Level 5 Diploma course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Lean Process and Six Sigma at QLS Level 5 Diploma - 12 Courses Bundle
Delivered Online On Demand5 days
£49

Customer Management Training

4.7(47)

By Academy for Health and Fitness

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Customer Management Training
Delivered Online On Demand1 hour
£12