[vc_row][vc_column][vc_column_text] Description Are you looking to advance your career prospects in social housing? This Social Housing Management Diploma Course is designed to help you familiarise with the role of a social housing manager, with a full overview of the origins and changes of social housing. This management course is ideal for staff, managers, and volunteers engaged in social housing operations or development, who want to gain practical skills in this field and progress in their career. The course covers all aspects of social housing management, covering topics such as homelessness, resident involvement, and anti-social behaviour. Throughout this course, you will develop essential management skills through a combination of theory and practical application. The interactive approach to learning encourages participants to test new ideas and share experiences and expertise with other housing managers in a supportive learning environment. The essential goal of the course is to help you 'think like a manager' in a social housing context, exploring the practical elements of social housing management. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Social Housing Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Social Housing Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module 1: Introduction to Social Housing Introduction 01:00:00 What is Social Housing 00:05:00 Why We Need More Social Housing 00:15:00 Social Housing Providers 00:30:00 Module 2: The Origins and Changes of Social Housing The Origins of Social Housing, the Purpose and Aims of Social Landlords 00:30:00 Changes and the Impact on Functions of Social Housing 00:05:00 Module 3: Supply and Demand What has Supply and Demand Got to do With Housing? 00:15:00 What is Affordable Housing? 00:05:00 Demand and Need 00:15:00 Acute Housing Need 00:15:00 The Management of Housing Need 00:30:00 Supply Issues 00:15:00 Areas of Oversupply 00:15:00 Module 4: Housing Management Managing Social Housing 00:30:00 Forms of Social Housing Tenancy 00:15:00 Managing the Patch 00:15:00 Special Needs Housing Management 00:30:00 Special Consideration Groups 00:15:00 Unfavourable Medical or Related Condition 00:15:00 Street Sleepers 00:05:00 Other Victims of Societal Prejudice 00:15:00 The Management of Temporary Accommodation 00:05:00 Self-Management 00:15:00 Repairs and Maintenance 00:30:00 Organisational Management Issues 00:30:00 Module 5: Housing Finance Understanding Housing Finance 00:30:00 Housing Balances 00:15:00 Capital Operations in the Social Housing Sector 00:30:00 Housing Association Capital Finance 00:15:00 Revenue Operations in the Social Housing Sector 00:30:00 Scope for HRA Subsidy Reform 00:30:00 Module 6: Housing Development Introduction to Housing Development 00:05:00 The Strategic Planning Process 00:15:00 Planning Policy Implications 01:30:00 The Importance of Sustainability 00:15:00 The Importance of Planning 00:30:00 The Development Process 01:00:00 Mock Exam Mock Exam - Social Housing Management Diploma 00:20:00 Final Exam Final Exam - Social Housing Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview: Did you know 70% of organisations reported a cybersecurity breach last year? Network Security Level 2 is more than just a course; it invests in a safer digital future. This curriculum offers a meticulous journey, delving deeper into network security. From understanding the intricacies of Security and Risk Management to Security Operations, this course ensures comprehensive coverage. Whether you're keen on mastering Asset Security, seeking profound knowledge in Security Engineering, or aiming to understand the dynamics of Communication and Network Security, Identity and Access Management, Security Assessment and Testing, or Software Development Security, this course is tailored to equip you with the advanced knowledge necessary for the cybersecurity challenges of tomorrow. Take action now. Stay ahead of the curve, safeguard sensitive data, and become a beacon of trust in cybersecurity. Enrol today! Key Features of the Course: Awarded a CPD certificate upon completion. 24/7 Learning Assistance to ensure uninterrupted progress. Engaging learning materials designed by top industry experts. Who is This Course For? This Network Security Level 2 course is Ideal for professionals who have completed foundational courses in network security and are looking to further enhance their skills and knowledge. Learning Outcome Acquire an in-depth understanding of security protocols. Delve into Security and Risk Management. Understand the essence of Asset Security. Engineer robust security measures. Master Communication and Network Security. Manage Identity and Access effectively. Conduct Security Assessment and Testing proficiently. Implement efficient Security Operations. Secure software through development practices. Why Enrol in This Course: Stay ahead in the cybersecurity realm. This top-reviewed course, recently updated, is trending and empowers you with the skills to counteract the ever-evolving world of network threats. Requirements: Basic knowledge of network security principles. Completion of a foundational course in network security or equivalent experience. Career Path: Upon completion of this Network Security Level 2 course, professionals can explore numerous roles, such as: Security Analyst: £50,000 Network Security Engineer: £55,000 Cybersecurity Manager: £65,000 Security Consultant: £60,000 Information Security Officer: £58,000 Threat Intelligence Analyst: £53,000 Cybersecurity Architect: £62,000 Certification: Students will be awarded a CPD certificate upon successful completion, recognising their advanced Network Security Level 2 proficiency. FAQ What is Level 3 cyber security? Level 3 cyber security refers to a qualification or course that provides an advanced understanding of cybersecurity principles and practices. It is often designed for individuals with foundational cybersecurity knowledge who want to deepen their expertise. What are the 5 types of network security? The five types of network security are: Firewalls, which prevent unauthorised access to or from a private network; Antivirus and anti-malware software, which protect against malicious software; Intrusion Prevention Systems (IPS), which identify and prevent known threats; Virtual Private Networks (VPNs) which provide secure remote access; and Data Loss Prevention (DLP) prevents sensitive data from leaving the network. What is BTEC Level 2 cyber security? BTEC Level 2 cyber security is a qualification that provides an introduction to the principles and practices of cybersecurity. It is typically designed for individuals new to the field and seeking foundational knowledge. What is OCN NI Level 2 cybersecurity? OCN NI Level 2 cybersecurity is a qualification offered by the Open College Network Northern Ireland. It provides a foundational understanding of cybersecurity principles and practices and is designed for individuals new to the field. What is OCN Level 2 equivalent to? OCN Level 2 is equivalent to a GCSE grade A*-C or a Level 2 NVQ. An intermediate-level qualification provides a foundation in a specific subject area. What is OCN Level 2 qualification? OCN Level 2 qualification is an intermediate-level qualification that provides a foundational understanding of a specific subject area. It is typically designed for individuals who have completed basic education and seek to further their knowledge and skills. Course Curriculum 2 sections • 9 lectures • 02:12:00 total length •Security and Risk Management: 00:24:00 •Asset Security: 00:12:00 •Security Engineering: 00:15:00 •Communication and Network Security: 00:10:00 •Identity and Access Management: 00:10:00 •Security Assessment and Testing: 00:12:00 •Security Operations: 00:36:00 •Software Development Security: 00:13:00 •Assignment - Network Security Level 2: 00:00:00
Overview The World Economic Forum reports that by 2030, digital professions, including CAD design, will command a significant stake in the job market. The 'CAD Design Course: Assemblies, Modelling And Civil Drawings' is developed to bridge this skill gap, setting aspirants on a trajectory to be industry front-runners. Module 01 dives deep into the foundational concepts, unravelling the nuances of geometry and modelling, while Module 02 pivots to CAD design assemblies, highlighting the intricacies involved. Progressing further, Module 03 elucidates the principles of extrusion and rotations, which are vital to innovative design. With Module 04 focusing on CAD blending operations, learners gain insights into sophisticated design techniques. Finally, Module 05 encapsulates the pivotal tenets of civil drawing parameters, making this course a comprehensive offering in CAD design. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CAD Design Course: Assemblies, Modelling And Civil Drawings. It is available to all students, of all academic backgrounds. Requirements Our CAD Design Course: Assemblies, Modelling And Civil Drawings is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 5 lectures • 01:50:00 total length •Module 01: Introduction to Geometry and Modelling: 00:20:00 •Module 02: CAD Design Assemblies: 00:19:00 •Module 03: Introduction to Extrusion and Rotations: 00:19:00 •Module 04: CAD Blending Operations: 00:30:00 •Module 05: Civil Drawing Parameters: 00:22:00
Overview The global aviation industry is booming. In 2022, passenger traffic reached 4.5 billion, expected to exceed 5.6 billion by 2030. The Airport Management Level 3 course is designed to provide you with the knowledge and skills about all aspects of airport operations, from customer service to security to innovation and growth.This Level 3 course delves into essential aspects of airport operations, providing a solid foundation in Airport Customer Service, Passenger Terminal Management, Cargo Management, Security Management, and more. With a total duration of 2 hours and 38 minutes, this program ensures a thorough understanding of critical components vital for successful airport management.Dive deep into airport management and fly to new professional heights. Enrol now!How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Airport Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Airport Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:35:00 total length •Introduction to Airport Management: 00:14:00 •Airport Customer Service: 00:10:00 •Passenger Terminal Management: 00:14:00 •Airport Components: 00:17:00 •Airport Peaks and Airline Scheduling: 00:16:00 •Cargo Management: 00:17:00 •Aviation Noise Control: 00:09:00 •Weather Control: 00:14:00 •Sustainable Airport Management: 00:15:00 •Security Management: 00:15:00 •Innovation and Growth: 00:14:00
Overview With over 95% of global trade by volume being carried out by sea, ports play a crucial role in the world economy. This Introduction to Port Management Diploma course is meticulously designed to provide comprehensive insight into the multifaceted world of ports, their legal dimensions, operations, safety protocols, and environmental impacts. Embarking on the Introduction to Port Management Diploma course, learners will delve into a holistic understanding of all the aspects, from legal frameworks to operations, environmental concerns, and beyond. With nine meticulously curated modules, this course provides a panoramic view of port management against the backdrop of a globally interconnected world. Elevate your career prospects, dive deep into the heart of global trade, and master the art and science of port management. Enrol now! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Port Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Port Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:37:00 total length •Module 01: Introduction to Port: 00:28:00 •Module 02: Legal Aspects of Port: 00:20:00 •Module 03: Introduction to Port Management: 00:26:00 •Module 04: Port Management: Planning & Performance: 00:27:00 •Module 05: Port Management: Safety & Security: 00:18:00 •Module 06: Environmental Risks & Protection: 00:29:00 •Module 07: Port Equipment: 00:24:00 •Module 08: Growth & Development of Port: 00:23:00 •Module 09: Cargoes and Ships: 00:22:00
Getting Started OTHM Level 7 Diploma, Project Management qualification aims to develop the advanced skills of senior managers responsible for projects. It incorporates a comprehensive understanding of the basic topics to manage business projects in a hectic environment. This qualification aims to understand better both theoretical and practical aspects of project, programme and portfolio management. It helps learners acquire the skills and competencies necessary to plan, monitor, control and deliver successful projects, programmes and portfolios. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On completing the course, the students can demonstrate their proficiency in the various management practices, improving their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, offering students the opportunity to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements For entry into the OTHM Level 7 Diploma Project Management qualification, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English, will need to have a score of 5.5 or above in IELTS (International English Language Testing System) Progression On successful completion of the OTHM Level 7 Diploma Project Management, many progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Project Management qualification consists of 5 mandatory units for a combined total of 120 credits, 1200 Hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Planning, Controlling and Leading a Project Reference No : F/618/0223 Credit : 30 || TQT : 300 This unit aims to introduce learners to the realities of developing a project. It'll also introduce learners to the challenges of project management practice within the global business arena. It aims to push thinking critically about project management as complex, process-based cultural systems and as constantly developing with the high performing team efforts. As increasing number of firms have project development and project management activities, understanding the efficient project management is of significant importance. Learners will know about the roles and responsibilities of a project team members. Various level of management skills are going to be studied with special analysis on success factors, monitoring and control. UNIT2- Procurement Risk and Contract Management Reference No : R/618/0226 Credit : 30 || TQT : 300 The aim of the unit is to enable the student to understand the core concepts of procurement along with the importance of identifying and managing risks related to procurement and contract management. The learners will also develop a critical understanding of various legislative frameworks important for procurement and consider frameworks for risk assessment in the procurement context. UNIT3- Advanced Project and Logistics Management Reference No : H/618/0229 Credit : 20 || TQT : 200 The aim of this unit is to enable the learner to know concepts of portfolio management and therefore the associated features. The worth of getting a Project Management Office also will be examined and also the stages of creating and effective project management office are going to be considered. Learners also will examine the provision chain ecosystem and review IT frameworks appropriate for logistics and supply chain complexities. UNIT4- Operations and Information Management for Project Managers Reference No : K/618/0233 Credit : 20 || TQT : 200 The aim of this unit is to develop critical understanding of managing operations ,data and information systems within projects. The interrelationships within functional areas are examined and also the influence of up to date factors. Learners will explore organisational strategy in relevancy capacity to plan for products and consider the worth of inventory management using information systems and inventory scheduling. UNIT5- Advanced Research Methods Reference No : A/618/0236 Credit : 20 || TQT : 200 The unit aims to equip learners with the realistic, technical, and methodological skills to conduct independent research for the learners research and management broadly defined. It recognises that conducting research requires the enhancement of specific and generic research skills, including understanding the research design process, understanding different techniques for conducting research in business and management studies, and appreciating the moral and social implications of undertaking high value research. This unit will enable learners to develop critical awareness of key research skills as researchers and/or intendent practitioners. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Package Details: Number of Courses: 43 Courses Accreditation: CPD Quality Standards Free Certificates:PDF: 43Hardcopy: 43 (Delivery Charge Applicable) Courses Access: Lifetime Instalment Payment Available Engineering Management Courses Course 01: Energy Engineer Course Course 02: Solar Energy Course 03: Essential Hydro Electric Power Plant Training Course 04: Electrical Power System and High Voltage Engineering Course 05: Electrical Engineering for Electrical Substations Course 06: Leadership and Management Skills Complete Diploma Course 07: Business Strategy Planning Course 08: Financial Management Course 09: Project Management Course Course 10: Operations Management Course 11: Diploma in Lean Process and Six Sigma Course 12: Quality Management Course 13: Compliance & Business Risk Management Course 14: Decision Making and Critical Thinking Power Engineering Courses Course 01: Power Electronics for Electrical Engineering Course 02: Power Engineering: Power System Analysis Course 03: Electric Circuits for Electrical Engineering Course 04: Trigonometry for Electrical Engineering Course 05: Electrical Technician Course 06: Electronic & Electrical Devices Maintenance Course 07: Electrical Components And Circuits - Wiring & Busbars Course 08: Light Current Systems for Electrical Engineering Course 09: Electrical Machines for Electrical Engineering Automotive Engineering Courses Course 01: Basic Automotive Engineering: Onboard Diagnostics Course 02: Car Mechanic and Repair Training Course 03: Car Maintenance & Life Skills Course 04: Motorbike Repairing and Maintenance Diploma Gas & Oil Engineering Courses Course 01: Gas Engineer Course 02: Level 2 Domestic Gas Course Course 03: Oil and Gas Management Course 04: Gas Safety Plumbing & HVAC Engineering Course 01: Domestic Plumbing, Installations and Repair Diploma Course 02: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 03: Domestic Appliance Repairing Course Airplane Engineering Courses Course 01: Aircraft and Airplane Engineering: Basic to Advanced Course 02: Flight Mechanics Environmental Engineering Courses Course 01: Environmental Engineering Course 02: Sustainable Energy and Development Diploma Course 03: Environment Management Management Courses Course 01: Project Management Essential Skills Level 3 Course 02: Functional Skills IT Course 03: Delegation Skills Course 04: Effective Communication Skills Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 43 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills CPD 300 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included Please Note: The delivery charge inside the UK is £3.99 each, and the international students must pay a £9.99 shipping cost for each.
A knowledge of Windows PowerShell is a must for IT professionals and this course is a one-stop-shop for gaining this necessary and in-demand skill. This course is designed to take system administrators to an advanced level in PowerShell scripting. You will find ways to automate your daily work using the advantages of PowerShell scripting.
Unlock the sky's creative possibilities with our course: 'Drone Photography: Aerial Imaging and Cinematography'. Navigate beyond traditional photography to master the art of capturing awe-inspiring visuals from above. This comprehensive programme educates you from the basics of drone operation to the nuanced art of night aerial imaging. Safety comes first; therefore, we include modules on drone operations and the regulations governing this realm in the UK. You'll also delve into the world of camera configurations and optimum gear selection to ensure impeccable image quality. Build your drone photography portfolio while you learn, giving you a tangible edge in the marketplace. Learning Outcomes Acquire the knowledge to safely operate drones for aerial imaging. Understand the technical specifications and configurations of drone-compatible cameras and equipment. Master the fundamental and advanced techniques of capturing stunning aerial visuals. Gain expertise in night drone photography, including planning and executing night-time shoots. Confidently navigate the UK drone regulations and maintain compliance while executing projects. Why buy this Drone Photography: Aerial Imaging and Cinematography? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Drone Photography: Aerial Imaging and Cinematography there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Drone Photography: Aerial Imaging and Cinematography for? Aspiring photographers keen on venturing into aerial imaging. Hobbyists with a knack for visual storytelling from different perspectives. Journalists who want to incorporate aerial visuals in their narratives. Individuals in real estate or agriculture seeking to leverage drone imaging for site evaluation. Filmmakers looking to add an extra cinematic dimension to their projects. Prerequisites This Drone Photography: Aerial Imaging and Cinematography does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Drone Photography: Aerial Imaging and Cinematography was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Drone Photographer - Average Salary: £30,000 - £40,000 per annum Aerial Cinematographer - Average Salary: £45,000 - £60,000 per annum Real Estate Imaging Specialist - Average Salary: £25,000 - £35,000 per annum Agricultural Drone Analyst - Average Salary: £28,000 - £40,000 per annum Drone Journalism Reporter - Average Salary: £35,000 - £50,000 per annum Aerial Visuals Editor - Average Salary: £30,000 - £45,000 per annum Course Curriculum Module 01: Introduction to Drone Photography Introduction to Drone Photography 00:18:00 Module 02: Drone Operations and Safet Drone Operations and Safet 00:17:00 Module 03: Cameras and Equipment Cameras and Equipment 00:16:00 Module 04: Photography Basics and Techniques Photography Basics and Techniques 00:16:00 Module 05: Advanced Drone Photography Techniques Advanced Drone Photography Techniques 00:16:00 Module 06: In-depth Study on Night Drone Photography In-depth Study on Night Drone Photography 00:20:00 Module 07: Understanding Drone Flying Regulations in the UK Understanding Drone Flying Regulations in the UK 00:19:00 Module 08: Building Your Drone Photography Portfolio Building Your Drone Photography Portfolio 00:17:00
Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00