15168 Open courses

The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.

Radiography has become a requirement in medical care. This modern imaging technique is used to see inside the body for many purposes, such as diagnosing broken bones and diseases. Being a radiographer is a fascinating career and provides multiple career prospects. If you want to seize the opportunity of becoming a radiographer, this Radiography course is the only thing you need. This Radiography course will explain the concept of radiographic science in great detail. From the easy-to-follow modules, you'll pick up valuable information on radiological physics, radiobiology, and radiation protection. The course will also educate you on digital radiographic images and dental radiography. You'll learn the digital radiographic techniques to diagnose different body parts. Learning this cutting-edge technology will lead the way towards a rewarding career in the relevant field. Enrol now! Learning Objectives Strengthen your knowledge of radiography Learn the fundamentals of radiological physics Enrich your knowledge of radiobiology Know about radiation protection Explore what is digital image in radiography Broaden your understanding of dental radiography Who is this Course for? This Radiography course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of radiography or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Radiography course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Radiography course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Industrial Radiographer Senior CT Radiographer Senior General Radiographer Course Curriculum Module 01: An Introduction to Radiographic Science An Introduction to Radiographic Science 00:43:00 Module 02: Radiological Physics Radiological Physics 00:24:00 Module 03: Radiobiology Radiobiology 00:31:00 Module 04: Radiation Protection Radiation Protection 00:15:00 Module 05: The Digital Radiographic Image The Digital Radiographic Image 00:18:00 Module 06: Dental Radiography Dental Radiography 00:23:00 Module 07: Radiography of Different Body Parts Radiography of Different Body Parts 00:22:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This PPE course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The PPE course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to PPE and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited PPE course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this PPE course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The PPE will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Importance of Wearing PPE Importance of Wearing PPE 00:17:00 Module 02: Types of PPE Types of PPE 00:20:00 Module 03: Risk Assessment, Selection and Use Risk Assessment, Selection and Use 00:34:00 Module 04: Maintenance of PPE Maintenance of PPE 00:15:00 Module 05: PPE Legislations PPE Legislations 00:27:00 Module 06: PPE in Healthcare PPE in Healthcare 00:24:00 Module 07: Safe Handling of PPE Safe Handling of PPE 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Creative Thinking course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Creative Thinking course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Creative Thinking and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Creative Thinking course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Creative Thinking course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Creative Thinking will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Creative Thinking Module 01: Course Structure 00:05:00 Module 02: Introduction 00:10:00 Module 03: Mind Tuning 00:12:00 Module 04: Techniques I 00:13:00 Module 05: Techniques II 00:11:00 Module 06: Techniques III 00:15:00 Module 07: Conclusion 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course will help you to prepare for the Cisco Certified Network Associate (CCNA) certification exam. The course covers all the major topics of computer networking and network devices, such as Internet Protocol (IP) addressing, routing, switching, Transmission Control Protocol/Internet Protocol (TCP/IP), Network Address Translation (NAT), Dynamic Host Configuration Protocol (DHCP), and Domain Name System (DNS).

Come and have some fun with clay in the peaceful setting of my studio located in the cottage garden of our home on the Cambridgeshire/Norfolk border.

Register on the Politics today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Politics is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Politics Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Politics, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. 

This course will equip you with the skills to work with every group of people ranging from children, adolescents, adults and people with disabilities. You will also learn how to drive a successful management system within a care home as well as how to develop community care in social services. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know what sports first aid is and why it is vital Understand the role of the sports coach or the first responder to injuries Identify the best practices for injury and illness prevention Discover the most common injuries in terms of sports casualties Learn about some serious injuries and how to treat and prevent them Learn about the injuries that can occur during outdoor activities Know how to administer first aid and lead rescue operations in case of water sports Learn how to perform CPR and how to use AED Learn how to report injuries, including how to comfort and reassure the injured person Know how to evaluate an injury and check for pre-existing health issues Learn how to manage and prevent an injury Social Worker Training Diploma Overview In order to keep current in the field of social work, you must use the most recent research, grasp the new rules and regulations, retain your licence or professional credential, and obtain extra training to address the demands of an ageing population that requires constant social care assistance. This Social Worker Training Diploma Online will provide you with the necessary skills and experience required for the job. It is excellent for both beginners and those who are presently employed as a health and social care workers or social and community workers. This comprehensive Social Worker Training Diploma Online provides valuable insight into the UK's healthcare system, including the codes of conduct and regulations that must be maintained. You will also gain knowledge about the principles, theories and practice models of social work. This course highlights how equality and diversity can be maintained in health and social care including the key aspects of achieving underpinning quality health and social care work in the UK. Finally, you will learn how to design an effective care plan and implement it within a social care environment. Upon successful completion of this Social Worker Training Diploma Online, you will be able to make a difference by aiding and assisting society's most vulnerable people. Who should take this course? This Social Worker Training Diploma Online is suitable for: Nurse Doctors Social care workers Aspiring Social Care worker Students in the Public Health Care field Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this course will set you up with a solid foundation to become a confident health and social care worker or social and community worker and develop more advanced skills. This training is not, however, confined to a single profession or industry. It may also be valuable to a broader audience of people who want to learn more about the basics of social care. Entry Requirements There are no academic entry requirements for this Social Worker Training Diploma Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Social Worker Training Diploma Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: What Is Social Work And Community Care What Is Social Work And Community Care Module 2: Principles Of Social Work Principles Of Social Work Module 3: Theories And Practice Models Of Social Work Theories And Practice Models Of Social Work Module 4: Collaboration in social work Collaboration in social work Module 5: Relationship-based practice Relationship-based practice Module 6: About Health and Social Care About Health and Social Care Module 7: Overview of the UK HealthCare System Overview of the UK HealthCare System Module 8: Principles of Health and Social Care Principles of Health and Social Care Module 9: Codes of Conduct & Legislations in Health & Social Care in the UK Codes of Conduct & Legislations in Health & Social Care in the UK Module 10: Equality and Diversity in Health and Social Care Equality and Diversity in Health and Social Care Module 11: Management in Care Homes Management in Care Homes Module 12: Key Aspects Underpinning Quality Health & Social Care Work in the UK Key Aspects Underpinning Quality Health & Social Care Work in the UK Module 13: Social work with children and adolescent Social work with children and adolescent Module 14: Adult Social Care Adult Social Care Module 15: Social Work With People With Disabilities Social Work With People With Disabilities Module 16: Interviewing and Counselling Interviewing and Counselling Module 17: The Development of Community Care in the Social Services The Development of Community Care in the Social Services Module 18: Social Work & Community Care Management Social Work & Community Care Management Module 19: Assessment in Community Care Assessment in Community Care Module 20: Care Planning & Implementation Care Planning & Implementation Conclusion Conclusion Assessment Assessment - Social Worker Training Diploma Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description: This Microsoft Office 2007 Access Advanced - Complete Video Course builds on knowledge gained in the introduction and intermediate levels. This advanced series will extend your knowledge into some of the more specialized and advanced capabilities of Access by structuring existing data, writing advanced queries, working with macros, enhancing forms and reports, and maintaining a database. You will also learn to automate functions by creating simple and then very advanced macros, advance your querying ability and then to use SQL statements in your queries. You will discover how to work with objects and the fundamentals of database management. Finally, you will be taught how to protect your valuable data sources. Before getting this course you must have the basic and intermediate skills of Microsoft Office 2007. This level will give you an advanced knowledge you need to know about Microsoft Office 2007. By taking this course you will have a complete understanding of the higher functions of Access. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Access Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Access Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Querying with SQL SQL and Access FREE 00:02:00 Examining an SQL Statement in Access 00:02:00 Writing SQL Statements 00:03:00 Writing an SQL SELECT Statement 00:04:00 Using the WHERE Clause 00:02:00 Creating Aliases 00:04:00 Displaying Matching Records from Related Tabs 00:03:00 Finding Unmatched Records 00:03:00 Getting Context-Sensitive Help in SQL 00:01:00 Attaching SQL Queries to Controls 00:02:00 Assigning a SQL-Specific Query to Controls 00:04:00 Advanced Queries Creating Crosstab Queries 00:01:00 Viewing a Crosstab Query 00:02:00 Using the Crosstab Query Wizard 00:02:00 Creating Parameter Queries 00:01:00 Creating a Query with Multiple Parameters 00:03:00 Creating a Single Criterion Parameter Query 00:03:00 Using a Wildcard in a Parameter Query 00:02:00 Using Action Queries 00:02:00 Adding Records to a Table with an Append Query 00:03:00 Deleting Records with a Delete Query 00:04:00 Modifying Records with an Update Query 00:04:00 Creating a Make Table Query 00:01:00 Macros Running, and Modifying Macros 00:02:00 Creating and Running a Macro 00:02:00 Modifying a Macro 00:02:00 Attaching Macros to the Events of Database Objects 00:01:00 Attaching a Macro to the Open Event Form 00:02:00 Attaching a Macro to a Command 00:00:00 Advanced Macros Creating Macros to Provide User Interaction 00:02:00 Creating a Data Validation Macro 00:05:00 Creating a Data-Entry Macro 00:06:00 Creating Macros that Require User Input 00:03:00 Creating a Macro that Runs a Para 00:02:00 Creating the AutoKeys and AutoExec Macros 00:01:00 Creating an AutoKeys Macro 00:02:00 Creating an AutoExec Macro 00:01:00 Creating Macros for Data Transfer 00:01:00 Importing a Database Object 00:02:00 Importing, Exporting, and Linking Importing Objects 00:04:00 Importing Multiple Objects 2 days ago 00:02:00 Importing an Object from Excel 00:04:00 Using a Saved Import Specification 00:02:00 Importing a CSV File 00:03:00 Exporting Objects 00:01:00 Exporting an Object 00:03:00 Using a Saved Export Specification 00:01:00 Interacting with the XML Documents 00:02:00 Exporting and Import 00:04:00 Exporting to an XML 00:04:00 Linking Access Objects 00:02:00 Linking to an Access Table 00:03:00 Updating the Links 00:02:00 Linking to an Excel Workbook 00:02:00 Working with Windows SharePoint Services 00:02:00 Database Management Optimizing Resources 00:04:00 Converting a Database to a Prior Version 00:01:00 Analyzing Performance 00:03:00 Splitting a Database 00:04:00 Using the Compact and Repair Database Utility 00:01:00 Backing Up a Database 00:01:00 Protecting Databases 00:01:00 Encrypting a Database with a Password 00:01:00 Removing a Password and Encryption 00:01:00 Setting Options and Properties 00:02:00 Internet Integration Topic A Hyperlink Fields 00:02:00 Creating a Hyperlink Field 00:02:00 Inserting Data in a Hyperlink Field 00:01:00 Modifying Data in a Hyperlink Field 00:01:00 Working with Outlook 2007 00:01:00 Mock Mock Exam- Microsoft Office 2007 Access Advanced - Complete Video Course 00:20:00 Final Final Exam- Microsoft Office 2007 Access Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00