458 Open courses in London

Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prepare the SlideShow '1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk Customer Feedback Very patient Trainer. Happy to adapt course + help with problems on existing presentations. Andrea Lethbridge - CNN ' With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Getting Started with PowerPoint Identify the Components of the PowerPoint Interface Create a PowerPoint Presentation Accessing Help Choose the right view for the task in PowerPoint Normal view Slide Sorter view Notes Page view Outline view Add, rearrange, and delete slides in PowerPoint Working with Themes Add colour and design to my slides with themes Remove the current slide design (theme) Slide Layout What is a slide layout? Apply or change a slide layout Working with text Add text to a slide Create a new text box Format text Tables Add a table to a slide Format a Table Copy and paste a table from Word Insert an Excel spreadsheet within PowerPoint Edit Cells, Rows and Columns Delete a table Graphics Working with Clipart, and Shapes Selecting objects, shapes, pictures or text boxes Arrange a picture, shape or other object Adding Charts to Your Presentation Create a Chart Format a Chart Insert a Chart from Microsoft Excel Inserting date and slide numbers Add slide numbers to your presentation Hide slide numbers on the title slide Change where the page numbers appear on your slides Start your slide numbering with a specific number Print slides, notes, or handouts Create the Slide Show Record your slide show Preview the recorded slide show Turn slide timings off Set the slide timings manually Add or remove transitions between slides Add Animations to Text and Objects Deliver the Presentation Speakers notes Add speaker notes to your slides View your speaker notes as you deliver your slide show Who is this course for? Who is this course for? This course is designed for end users who are interested in learning the fundamentals needed to create and modify engaging presentations. Requirements Requirements General knowledge of the Windows OS Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills Certificates Certificates Certificate of completion Digital certificate - Included

Course Objectives At the end of this course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Advanced Table Design Advanced Field Properties Table Properties Advanced Query Design Advanced Naming Conventions Join Tables in Queries Manage Query Joins Use Self-Joins in Queries Summarise Data in Queries Parameter Queries Action Queries Crosstab Queries Advanced Form Design Create Subforms and Linked Forms Form Controls Command Buttons Form Properties Interface, Start-Up and Navigations Forms Working with Macros Create Single Macros Run Macros Work with Sub Macros Use Conditional Macros Run Macros from Buttons Assign Macros to Events Extending Data Reach Import Data Export Data Work with Linked Tables Managing Databases Object Dependencies Database Documenter Performance Analyzers Regular Management of a Database Access Database Security Who is this course for? Who is this course for? The course is aimed at all users who would like to obtain the necessary skills to create advanced table, query, form and reports as well as to automate tasks with the use of macros. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Why Choose AutoCAD Architecture 1 on 1 Course? Our courses for AutoCAD and AutoCAD Architecture. AutoCAD conveys design intent through Lines and Circles, AutoCAD Architecture enhances these elements with walls, doors, windows and AEC. Click here for more info: Website When Can I Reserve My Spot? 1 on 1 training and available from Monday to Saturday, 9 am to 7 pm Duration: 16 hours, which you can flexibly book. Training Method: 1-on-1, in-person face-to-face or live online training. AutoCAD Architecture 3D Course Overview: AutoCAD Architecture Introduction Distinguishing AutoCAD Architecture from AutoCAD LT Exploring the User Interface and 3D Viewing Wall Construction and Customization: Adding Walls to the Model Creating Specialized Curtain Walls Modifying Walls for Specific Needs Joining Walls for Complex Structures Incorporating Wall Openings for Doors and Windows Ceiling Plans (Reflected): Establishing Ceiling Grids and Construction Details Customizing Ceiling Grids for Design Consistency Inserting Ceiling Fixtures and Detailed Construction Structural Design and Analysis: Utilizing Structural Elements and Online Resources Constructing Column Grids and Annotating Columns Adjusting Column Grids and Annotations Enhancing Clarity with Column Grid Annotations Stairs: Designing and Customizing Stairs Adding Railings and Detailed Construction Refining Railings and Detailed Construction Floors and Slabs: Creating Floor Slabs with Construction Details Aligning Floor Slabs with Design Specifications Editing Slabs Using Slab Tools and Construction Details Roofs and Roof Detailing: Roof Creation for the Building Designing Roof Slabs for Specific Areas Modifying Roofs and Roof Slabs as Needed Precise Roof Detailing with Roof Slab Tools Annotation: Scaling Detail Drawings and Annotations Incorporating Text, Leaders, and Comments Accurate Dimensioning in AutoCAD Architecture Enhancing Clarity with Various Annotation Tools Equipment and Furnishings: Integrating Interior and Exterior Furnishings Incorporating Blocks and 3D Models for Realism Leveraging Tool Palettes and Autodesk Seek Resources Model Views Ready for Printing PDF: Creating Callouts for Specific Views Designing Elevations, Sections, and Construction Details Modifying Callout Objects for Improved Visualization Implementing Live Sections and Elevations Generating Reports and Managing Project Resources Schedules: Adding Door and Window Labels Editing Label Data for Accuracy Creating Schedules for Efficient Project Management Customizing Schedules to Meet Specific Requirements This comprehensive AutoCAD Architecture 3D course equips participants with the skills needed to create intricate 3D architectural models, implement construction details, and efficiently manage project resources. It empowers participants to produce professional-grade architectural designs using AutoCAD Architecture software." Upon completion of the AutoCAD Architecture 1-on-1 Course, participants will demonstrate proficiency in architectural design using the application. They will have mastered essential techniques, gained expertise in drawing management, refined their model visualization skills, and earned an accredited certificate. This tailored learning experience, coupled with post-course support and practical exercises, will significantly boost career prospects in the field. Download Autocad Architecture Training Choices: Personalized in-person or Live online courses. Tailored courses designed to meet your specific knowledge and project needs. Customized Learning: Adapt the course to match your existing skills and project requirements. Certifications: Instructors certified by Autodesk. AutoCAD Architecture training Certificate of Attendance. Expert Guidance: Learn from Autodesk Certified Instructors with extensive professional experience. Interactive Learning: Engage in practical, hands-on training. Follow step-by-step demonstrations and practice in real-time. Keep your course-created files for future reference. Comprehensive Resources: Receive a detailed training guide for ongoing reference. Earn an e-certificate upon successful course completion. Post-Course Assistance: Access lifetime email support from your instructor. Prerequisites: Basic familiarity with standard AutoCAD or equivalent knowledge. Version Versatility: Training available for any AutoCAD Architecture version to suit your requirements." Thorough Learning Experience: Establish a robust 3ds Max foundation and master vital skills for crafting impressive 3D models and visualizations. Customized Instruction: Benefit from one-on-one guidance provided by seasoned instructors, ensuring focused and tailored learning. Flexible Learning Paths: Select between in-person or live online sessions, granting you the flexibility to learn from any location. Lesson Recordings: Gain access to recorded lessons for future reference, facilitating self-paced review of course content. Ongoing Email Assistance: Access continuous email support from our experts to address any queries or seek clarifications. Complimentary Career Guidance: Receive valuable career advice from industry professionals, assisting you in charting a successful course in the realm of 3D modeling and visualization."

Why Choose Garden Design Courses with Vectorworks Training Program? Designed to enhance your skills in crafting stunning garden designs. Led by certified tutors. From 2D layouts to 3D landscapes and detailed plans and visualizations. Check our Website Details: 1-on-1 training. Customize your schedule, available Mon to Sat 9 am and 7 am Call 02077202581 to book your session over the phone.   Duration: 16 hours. "You can divide this over multiple days to suit your schedule." Approach: 1-on-1 in-person or live online. Course Duration: 16 hours Course Description: This advanced Vectorworks course is tailored for individuals who already possess basic knowledge of the software and wish to enhance their skills to become proficient users. Participants will learn more advanced 2D and 3D techniques, including advanced 3D modeling, rendering, visualization, and customizing Vectorworks to suit their specific needs and workflows. The course will cover topics such as creating custom tools, working with planting plans, and integrating with AutoCAD. Course Outline: Module 1: Vectorworks Interface and Basic Concepts - Understanding the Vectorworks interface and palettes - Opening, saving, and managing files - Creating and editing objects and shapes - Utilizing Undo/Redo and Snaps for precision - Applying graphic attributes and working with dimensions Module 2: Modeling and Drawing Techniques - Exploring advanced tools and commands in detail - Integrating with AutoCAD and data exchange - Creating, modifying, and editing text - Utilizing callout text tool for annotations - Organizing information using design layers and classes Module 3: Working with Buildings and Models - Utilizing design layers and sheet layers for architectural projects - Assigning objects to layers and classes - Working with viewports and sheet layers for presentation - Drawing buildings, including walls and roofs - Setting up and rendering perspective views Module 4: Creating Site and Landscape Plans - Importing land surveys or architects' files - Drawing site surveys and working with hard landscape elements - Adding and customizing plantings using the plant tool - Editing plant definitions and creating custom plant symbols - Generating plant schedules and reports Module 5: Vectorworks Architect Features - Setting up files and scaling the drawing - Customizing text styles and dimension standards - Working with scanned images and creating site models - Designing floors, doors, and windows using standard Vectorworks elements - Creating and managing title blocks, labels, notes, and keynotes Module 6: Working Drawings and Final Project - Developing the final project with 2D and 3D elements - Applying site modifiers and stairs to the design - Generating printing layouts for presentations - Creating working drawings with detailed plans and elevations Download Vectorworks Trial https://www.vectorworks.net/trial Learning Outcomes: Master Vectorworks Tools: Proficiency in Vectorworks software, specializing in garden design features. Comprehensive Garden Design Skills: Expertise in 2D/3D modeling, plant selection, hardscapes, and irrigation systems. Professional Documentation: Create precise construction documents and visually compelling presentations. Collaboration and Project Management: Understand collaborative workflows, project management, and client communication. Job Opportunities: Landscape Designer/Architect: Design aesthetically pleasing and functional gardens for residential and commercial spaces. Garden Consultant/Horticulturist: Provide expert advice on plant selection, garden health, and sustainable practices. Entrepreneur/Educator: Start your own garden design business or teach garden design principles and techniques. Elevate your career with the Vectorworks Garden Design Course! Vectorworks Garden Design Mastery Course Course Enrollment Details: Unlock a personalized learning journey with our flexible 1-on-1 training sessions. Customize your schedule by reserving a time slot at your convenience, available Monday to Saturday between 9 a.m. and 7 p.m. Call 02077202581 to book your session over the phone. Training Duration: 16 hours. "You can divide these 16 hours over multiple days to suit your schedule." Training Approach: Experience tailored 1-on-1 sessions, either in-person or live online, providing individualized attention, customized content, flexible pacing, and comprehensive support. Live online 1-on-1 sessions via Zoom are also available. Course Overview: The Vectorworks Garden Design Mastery Course is meticulously crafted to empower participants with the expertise needed to craft exquisite garden designs using Vectorworks software. Guided by certified tutors and industry professionals, this program delivers a profound understanding of Vectorworks tools specifically tailored for garden design, enabling you to transform your landscaping ideas into breathtaking realities. Throughout the course, delve into the specialized features and functionalities of Vectorworks tailored for garden design. From 2D layouts to intricate 3D landscapes, master the art of utilizing Vectorworks to create detailed plans, visualize designs, and produce impeccable documentation for your garden projects. Tailored Training Excellence: Personalized One-to-One Guidance: Experience individualized coaching with undivided attention and customized instruction. Flexible Scheduling: Choose your preferred training slots, tailored to your schedule, even on weekends and late evenings. Post-Course Support and Comprehensive Materials: Access free online support post-training and receive detailed PDF notes and handouts for effective learning. Recognition of Achievement: Earn a Certificate of Attendance upon course completion, validating your expertise. Affordable Learning Solutions: Enjoy budget-friendly training rates without compromising on the quality of education. Tech Assistance and Referral Benefits: Receive software setup support and unlock referral discounts by recommending friends. Group Learning Perks and Tailored Courses: Avail special discounts for group sessions and experience customized training designed just for you. Elevate your skills affordably with our flexible schedules and personalized support.

Course Objectives At the end of this course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Advanced Table Design Advanced Field Properties Table Properties Advanced Query Design Advanced Naming Conventions Join Tables in Queries Manage Query Joins Use Self-Joins in Queries Summarise Data in Queries Parameter Queries Action Queries Crosstab Queries Advanced Form Design Create Subforms and Linked Forms Form Controls Command Buttons Form Properties Interface, Start-Up and Navigations Forms Working with Macros Create Single Macros Run Macros Work with Sub Macros Use Conditional Macros Run Macros from Buttons Assign Macros to Events Extending Data Reach Import Data Export Data Work with Linked Tables Managing Databases Object Dependencies Database Documenter Performance Analyzers Regular Management of a Database Access Database Security Who is this course for? Who is this course for? The course is aimed at all users who would like to obtain the necessary skills to create advanced table, query, form and reports as well as to automate tasks with the use of macros. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Discover practical ways you can help using the core skills and concepts of human givens therapy – early intervention and ‘treating the whole person’ can be crucial… Accredited CPD: 6 hours Length: 1 day (9.30am - 4.00pm) Excellent trainer, very engaging, invaluable insights and knowledge This new course for HG therapists builds on the online Understanding Eating Difficulties introductory webinar. It will deepen your understanding of working with clients experiencing eating difficulties and give you practical guidance on the most appropriate ways to support them, whether they have an official diagnosis or not. You will leave the workshop with a much better understanding of how to apply the skills and concepts encompassed in human givens therapy in this area. Jo Baker has a wealth of experience in this area; she has previously worked as a volunteer for BEAT and other local eating disorder charities and helped people with eating difficulties in both private practice and university settings. NEXT DATE:  This course is part of our new range of recommended CPD for HG therapists. We don’t currently have another date for it, if you are interested in attending please register here so we can let you know when one becomes available. Why take this course The numbers of people experiencing eating difficulties are hitting an all time high – in the UK, 1.25 million people are estimated to have a diagnosable eating disorder¹ with hospital admissions more than doubling from 10,318 to 22,000 in the four years between 2016 and 2020². The early stages (or ‘subthreshold’ stages i.e. when symptoms do not meet full diagnostic criteria for an eating disorder as defined by the DSM-5 or the ICD-11) have been identified as a critical period for preventing progression of an eating disorder³. However, stigma directed towards those experiencing eating difficulties that aren’t believed to be ‘serious enough’ to warrant support⁴ can present a barrier to seeking help. With its deliberate use of non-clinical language Jo Baker’s new workshop for HG therapists considers all difficulties around eating worthy of help, understanding and support, irrespective of whether or not these difficulties have been diagnosed or meet the criteria for a diagnosable eating disorder. In this regard, the human givens approach takes a step forward towards early intervention, and treating the whole person. As well as having been a practising Human Givens therapist for 12 years, and teaching the HG Diploma, Jo has previously worked as a volunteer for BEAT and other local eating disorder charities and brings to the day a wealth of practical experience of working with eating difficulties both in private practice and in university settings. What will you learn The nuance of language – how to avoid causing unintentional distress The causes of most eating disorders and difficulties Creating space for the client’s story How to help your client identify and challenge destructive thought processes Therapeutic tools to get to the root of the problem – we look at which techniques can be useful, and what to be careful of The barriers created by clinical language and diagnostic criteria Diversity in eating difficulties – a greater understanding of the impact of cultural and contextual factors around eating How to help your client meet their needs and use their resources in a healthy way Eating difficulties and neurodiversity An increased awareness of complicating conditions – such as alcohol / substance abuse and medical conditions The important role of sleep in recovery Accessing resources and helping the individual to develop a nurturing self Ethical practice Understanding the boundaries of your role and your own limitations And more… Course Programme The ‘The Mind-Body Connection in depth: Movement, Emotion and Calm’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Eating difficulties: an overview 11.00am Discussion over tea/coffee 11.30am Understanding and resolving difficulties 1.00pm Lunch (included) 1.45pm Group discussion – questions from the day so far 3.00pm Discussion over tea/coffee 3.15pm Bringing it all together 4.00pm Day ends Who is this course suitable for? This course is for experienced, qualified HG therapists and counsellors who would like to understand more about eating difficulties, eating disorders and the different ways they can affect people. It is an invitation to recognise that all experiences of eating difficulties are equally valid and worthy of care and support. It is hoped that the learner develops further depth and breadth to their understanding and feels an increased confidence to support clients with eating difficulties however they present. The course combines trainer input, discussion and small group activities. All training is limited by time constraints and whilst we have done our utmost to include a diversity of perspectives there will inevitably be topics that have not been covered. This course is an invitation to recognise that all experiences of eating difficulties are equally valid and worthy of care and support. It is hoped that the learner develops further depth and breadth to their understanding and feels an increased confidence to support clients with eating difficulties however they present. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Price £750 inc VAT Finance options In Company training - £750 for groups of up to 8 delegates. Discounts for Nonprofits/Charities...  Study method On-site Duration 2 days, Full-time Qualification No formal qualification Certificates Certificate of completion - Free Additional info Tutor is available to students Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project plan Finalise a project plan Track progress View and report project plan information ' 1 year email support service Customer Feedback Very good course. Learnt a lot. Looking forward to the next level. Alexandra - CIAL 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Description Introduction to Microsoft Project Recap on project management concepts Project environment overview The 3 databases: Tasks, Resources and Assignments Different ways of displaying the Project Plan Access Help Creating a Project Plan Create a New Project Plan Project Information Create and apply the project calendar Defining recurring exceptions to the calendar Defining the calendar's work weeks Create the Summary tasks Create the Work Breakdown Structure Task creation and scheduling Exploring the Entry Table and its fields Task editing and the Task Information window Task Durations Defining Milestones Manual Scheduling vs Automatic Scheduling Changing the Task's Calendar Create a split in a Task Create Task Relationships Adding Lag or Lead to a Relationship Identifying the Critical Path Adding Constraints and Deadlines to Tasks Create Recurring Activities Adding Notes and links to Tasks Managing Resources Exploring the Entry Table and its fields Resource editing and the Resource Information window Resource Types Fixed Costs vs Variable Costs Adding Resource Costs Defining when costs accrue Changing the Resource Calendar and Availability Project calendar vs Resource and Task Calendar Assigning Resources to Tasks Effort Driven Scheduling Resolving Resource Overallocation Tracking the Project Progress Setting a Project Baseline Entering Actuals Different ways of viewing the Progress Checking if the Project is on track Viewing and Reporting Project Detail Adding Tasks to the Timeline and sharing it Modifying the Timescale and Zoom level Formatting the Gantt View Filtering and Grouping Tasks Print and Troubleshoot the Gantt View Using built-in Reports in Microsoft Project Who is this course for? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. Requirements General knowledge of the Windows OS Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

Enhancing Performance with Productive Conflict Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

Writing Clear Business Communication: In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication