This Influence and Persuasion Certificate Course Level 2 course is ideal for you to grasp the appropriate knowledge about how to influence your employees to promote sales, perform better and get the best out of them. Learn how to convince your team to adopt a change, and produce better outcomes that boost sales. With the requisite knowledge from this course, you will feel driven and confident in your role and fully prepared to efficiently make decisions using persuasion rather than manipulation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Influence and Persuasion Certificate Course Level 2 Course Overview 00:15:00 Understanding Persuasion 00:30:00 Preparing to Persuade 00:30:00 Getting Off on the Right Foot 00:30:00 Presentation Strategies 00:15:00 Using Stories to Persuade 00:15:00 Using Neuro Linguistic Programming 00:30:00 Mock Exam Mock Exam- Influence and Persuasion Certificate Course Level 2 00:20:00 Final Exam Final Exam- Influence and Persuasion Certificate Course Level 2 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Conflict Management at Office today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Conflict Management at Office is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Conflict Management at Office Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Conflict Management at Office, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Introduction Welcome to the Course 00:03:00 What are Conflict and Conflict Management? 00:03:00 Unit 02: Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 Unit 03: How Misunderstandings Arise and the Solution How Communication Works 00:05:00 How we listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Unit 04: Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. 00:02:00 The Onion Model of Resistance e 00:07:00 The Signs of Conflict Escalation 00:03:00 Unit 06: De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Unit 07: Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00 Assignment Assignment - Conflict Managemnet at Office 4 days, 23 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview This comprehensive course on Bookkeeping Tool : Google Sheets will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Bookkeeping Tool : Google Sheets comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Bookkeeping Tool : Google Sheets. It is available to all students, of all academic backgrounds. Requirements Our Bookkeeping Tool : Google Sheets is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 00:38:00 total length •Unit 1: Introduction: 00:03:00 •Unit 2: Google Sheets Users: 00:03:00 •Unit 3: Cash Bookkeeping: 00:04:00 •Unit 4: Advantages of Google Sheets in Bookkeeping: 00:02:00 •Unit 5: Chart of Accounts: 00:03:00 •Unit 6: Templates view: 00:02:00 •Unit 7: Invoice Template: 00:02:00 •Unit 8: Creating an Expense Book: 00:03:00 •Unit 9: Creating the Profit and Loss Statement: 00:06:00 •Unit 10: Making Records in the Revenue Book: 00:03:00 •Unit 11: Making Records in the Expense book: 00:04:00 •Unit 12: How the Profit and Loss Statement Updates: 00:03:00
Learn to create captivating animated lettering in Procreate with this course that covers basic, intermediate, and advanced animation techniques. Learning Outcomes: Master the fundamentals of animation in Procreate. Create engaging animated lettering using various techniques. Explore advanced animation methods to take your designs to the next level. Why buy this Animated Lettering in Procreate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Animated Lettering in Procreate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Animated Lettering in Procreate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Animated Lettering in Procreate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Animated Lettering in Procreate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Animated Lettering in Procreate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Animated Lettering in Procreate Module 01: Animation Overview 00:08:00 Module 02: Basic Animation 00:08:00 Module 03: Intermediate Animation 00:20:00 Module 04: Advanced Animation 00:53:00 Module 05: Resource 00:00:00 Assignment Assignment - Animated Lettering in Procreate 00:00:00
Description : Mobile learning or M Learning is defined as the delivery of learning, education or training on mobile devices such as mobile phones, tablets, laptops or PDAS. M Learning allows training and support to be taken anywhere making it flexible and convenient for businesses to use. Many businesses are taking advantage of this new technology to educate their employees and clients. This course will be perfect for you to know more about M-Learning and learn how to improve your business. M-Learning is one of these newly discovered methods that this course is made for. Since technology has been improving throughout the years, learning to adapt to new changes have also been part of our society. Learning about new methods to improve your career is one of these changes. You will know more about M-Learning and its meaning through this course. Then learn the different methods and its benefits. You will also learn to train and create M-Learning. Thus, in this course everything about M-Learning will be provided for you to learn and be successful. Who is the course for? Professionals required to have skills on M-Learning. People who have an interest in M-Learning development. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The M-Learning Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Business Development Associate Instructional Designer MLearning Developer Program Analyst Technology Development Specialist. M-Learning Diploma Module One - Getting Started 00:30:00 Module Two - What is MLearning? 01:00:00 Module Three - Common MLearning Devices 01:00:00 Module Four - Ancillary Equipment in MLearning 00:30:00 Module Five - M-Learning vs E-Learning 01:00:00 Module Six - Four C's of MLearning 00:30:00 Module Seven - Aspects of MLearning 01:00:00 Module Eight - Challenges of MLearning 00:30:00 Module Nine - Benefits of MLearning 01:00:00 Module Ten - Getting MLearning Started 00:30:00 Module Eleven - Employee Training 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities M-Learning Diploma- Activities 00:00:00 Mock Exam Mock Exam- M-Learning Diploma 00:20:00 Final Exam Final Exam- M-Learning Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
[vc_row][vc_column][vc_column_text]Description: Do you want to learn basic programming? Or do you want to learn PHP scripting language specifically? Well, you're in the right place! This Diploma in PHP Programming course will be useful to anyone who wants to train themselves to program and become an expert in PHP language. This PHP programming course is designed to teach you how to plan and create dynamic, database-driven site pages utilising PHP adaptation. PHP is a dialect composed on the web, which is fast to learn, simple to convey and is an instrumental programming language required for web development. This course explores the PHP structure and covers the most vital strategies used to assemble dynamic sites. On course completion, you will be able to utilise any ODBC-supported database, including hands-on experience with MySQL database to make database-driven HTML structures and reports. This course covers all aspects of web development fundamentals, including client verification; information approval, dynamic information updates, and shopping basket usage. You will additionally be trained on how to design PHP and the Apache Web Server. This course contains hands-on activities expertly curated to strengthen learning and fast-track career progression. Who is the course for? Beginner to advanced level users can benefit from the lessons we provide People who have an interest in learning about programming and PHP Entry Requirement: This course is available to all learners, of all academic backgrounds. However, someone who has an education and experience in programming and PHP will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Programming in PHP is a very useful qualification to possess, and will be very helpful to have especially for these careers: IT Department Manager IT Specialists Computer Engineer Computer Specialist Programmers Web developers And Other Computer Operation-related jobs! [/vc_column_text][/vc_column][/vc_row] Diploma in PHP Programming Welcome to the world of programming! 00:30:00 Getting Started 01:00:00 Let's Start Coding! 01:00:00 PHP Strings 01:00:00 PHP Variables 01:00:00 Useful Variables 00:30:00 PHP Includes & Problem Solving 01:00:00 Tip When Creating Inc Pages 00:30:00 Redirecting Using PHP 00:30:00 Multiple Conditions 01:00:00 PHP Arrays 01:00:00 PHP Loops 01:00:00 Note on PHP Math Functions: 00:30:00 Functions 01:00:00 PHP Sessions 00:30:00 Cookies 01:00:00 Introduction to MySQL 01:00:00 Making The Connection 01:00:00 Inserting Data 01:00:00 Deleting / Removing Data 00:15:00 Reference Books PHP - A BEGINNERS GUIDE 00:00:00 Programming with PHP 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in PHP Programming 00:20:00 Final Exam Final Exam- Diploma in PHP Programming 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Are you in need of your own personal notebook which you can carry around and use at your own convenience? Microsoft One Note 2007 is the app you should be using and this course will teach you how to use and make most out of the useful feature of Microsoft One Note 2007. Write anything down anywhere, whenever you feel like. Store your drawings, screen clippings and audio commentaries on this useful app.This application can be used on your mobile phones. One note can be downloaded on any platform. It is very easy to use and useful for anyone living a busy life. One note is beneficial for improved workflow and daily organization. It has an easy access and improves transparency. The app itself can also be downloaded for free.This course will give you the general idea on how to use One Note. After completing the course you will be able to learn most of the functions of this useful application and store all your thoughts and writings on it while also organizing your day to day life. Course Highlights Accredited Microsoft One Note 2007 for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft One Note 2007 for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Microsoft One Note 2007 for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft One Note 2007 for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft One Note 2007 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Opening and Closing One Note 01:00:00 Module Three - Your First Notebook 01:00:00 Module Four - Basic Editing Tasks 01:00:00 Module Five - Working with Pages 01:00:00 Module Six - Adding Objects to Your Notebook 01:00:00 Module Seven - Advanced One Note Objects 01:00:00 Module Eight - Drawing in One Note 01:00:00 Module Nine - Managing Notes 01:00:00 Module Ten - Working with Notebooks 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Accredited Microsoft One Note 2007 for Beginners 00:00:00 Mock Exam Final Exam
Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Adult Education Mastery Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Adult Education Mastery Training Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Adult Education Mastery Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adult Education Mastery Training Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adult Education Mastery Training? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adult Education Mastery Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Adult Education Mastery Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Adult Education Mastery Training does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Adult Education Mastery Training was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Adult Education Mastery Training is a great way for you to gain multiple skills from the comfort of your home. Hook Your Class Introduction and Welcome to Training Essentials of Adult Education 00:29:00 Hook Your Class - Part 1 00:17:00 Hook Your Class - Part 2 00:23:00 Become Their Favorite Become Their Favorite - Part 1 00:31:00 Become Their Favorite - Part 2 00:32:00 Create Your Presence 00:20:00 Engage and Teach All Learners Understand Your Learners 00:32:00 Reach Every Learner - Part 1 00:35:00 Reach Every Learner - Part 2 00:30:00 Create Amazing Training Materials Create Amazing Training Materials - Part 1 00:32:00 Create Amazing Training Materials - Part 2 00:20:00 Handle Challenging Trainees Handle Resenters, Talk Hogs, Hecklers and Gripers 00:24:00 Handle Experts, Know-It-Alls and Quiet Types 00:20:00 Workbook Workbook - Adult Education Mastery Training