2 Educators providing Onboarding courses in Sheffield

Name: ITIL 4 Specialist: Drive Stakeholder Value: In-House Training
Price: 2295 GBP
Availability: InStock

learning light

Sheffield

If you want to deliver an engaging, effective elearning or training programme, then talking to us at Learning Light could be a great place to start. We help organisations large and small to reduce costs, make onboarding and compliance faster, and improve learning outcomes to transform results. Learning research and adviceLearning Light was founded in 2005, as a centre of excellence in the use of elearning and the latest learning techniques and technologies. Sheffield, the home of Learning Light, has one of the largest clusters of elearning companies in the UK and in Europe. It is from here since 2005 that Learning Light has provided expert advice and consultancy to many companies, public sector organisations and not-for-profits looking to use elearning and learning technologies to improve their business performance.

whyy change

4.9(51)

Rotherham

As a leading training provider, we aim to provide business knowledge & services to transform people and industry. Whyy choose us? "I have just recently finished my CMI Level 5 apprenticeship in Management & Leadership. Despite the challenges of COVID in the last 18 months Whyy Change quickly adapted to online learning and they were always there for me. I couldn't recommend them anymore, fantastic experience. Abi Holloway Supply Chain Manager, Sonoco Consumer Products Ltd I decided to do an apprenticeship to develop my skills in my role and was thrilled to come away with a distinction Level 4 Improvement Practitioner. Whilst Lean doesn’t always fit in my work environment I have come away with many tools and techniques that I can use to make my work more effective. The team at Whyy Change were friendly and informative and fully supported us through Covid-19 lockdowns, supporting us with regular Zoom calls when we were unable to visit the office. Amanda Hammer Digital Designer, Rotherham Metropolitan Borough Council Having worked with Whyy? Change for a number of years, I have had nothing but excellent feedback from every apprentice or team member who has engaged in training with them. The whole Whyy? Change team go that extra mile to ensure that learners find the best way to learn for them and encourage and inspire success. Julia Bloomer DL Head of Learning & Development and HR, AESSEAL PLC I’ve recently completed my Chartered Institute of Marketing (CIM) Level 4 Digital Marketing Qualification through an apprenticeship. Emma was extremely helpful throughout the onboarding process and explained everything. My tutor was Laura, who answered any question I had and explained the content in multiple ways if I didn’t understand a certain topic. I can’t recommend Whyy? Change enough it was a great environment to learn within. Such a supportive, caring and encouraging environment. Millie Wilkinson Communications Assistant, Henry Boot PLC I would highly recommend doing an apprenticeship or any other course with Whyy? Change. The help and support I received from all the staff was like no other and I always received 100% from all of them. I’ll be very very impressed and shocked if anyone else can top the level of kindness, helpfulness, passion and respect shown by Whyy? Change. Whether you're straight out of school or looking for a career change after 20 years, Whyy? is the one to choose.

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Courses matching "Onboarding"

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Neurodiversity Workshop Leaders: Onboarding, Environment, Performance

By Mpi Learning - Professional Learning And Development Provider

A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.

Neurodiversity Workshop Leaders: Onboarding, Environment, Performance

Delivered in Loughborough or UK Wide or OnlineFlexible Dates

£445

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

Delivered in London or UK Wide or OnlineFlexible Dates

£2,295