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2 Educators providing Onboarding courses in Birmingham

Study Academy

study academy

Birmingham

Study Academy is everything you’ll need for practical staff training and development. We are an experienced digital training provider covering finance & compliance, personal growth, health & safety, business skills, and health & social care. Our team delivers lessons specially tailored to your business on a personalised platform. We’ll work closely alongside you to advise suitable topics and design online training to help staff on the job. WHY WORK WITH STUDY ACADEMY? There are countless benefits to moving your training in-house. Working with an independent training body means an expensive cost since you’ll need to book refresher sessions and trainers for new staff.  Designing and developing a digital learning platform removes that pressure. All learning required from your employees is provided in one place, where you have complete control. Study Academy dedicates time and effort to understanding your business mission and ensuring that your staff learning reflects your values. You’ll no longer have to suffer stale courses with outdated scenarios. Any first aid support or business management lessons will directly consider the needs of your business. STAFF TRAINING WITH STUDY ACADEMY Our staff training solutions are second to none. We can support transitions into management, fire safety training, food handling legalities and much more. Running a business is no easy feat, and having one platform to equip all staff members provides some unity. You’ll be able to monitor who has completed which lessons, as well as when annual training needs updating. First aid, for example, is not a one time course. Staff training must be completed constantly and consistently, so an easily accessible digital platform is convenient. REGULATORY COMPLIANCE TRAINING WITH STUDY ACADEMY Regulatory compliance training is arguably the most critical for your organisation. Sessions from Study Academy ensure that employees understand the laws, regulations and policies that govern your business. Compliance lessons can cover data handling, financial law and fraud awareness. We are a digital training provider that aims to introduce the law to your staff, help them understand why the rules are in place and why they’re vital to follow. The consequences of improper training are devastating. ONBOARDING AND INDUCTION TRAINING WITH STUDY ACADEMY New members of staff have no concept of what your business values. Perhaps they have experience or qualifications in your sector, but that isn’t enough to effectively represent your business. A personalised digital training platform with Study Academy can help you and train staff in your brand voice and guidelines. With a consistent welcome session, every new employee will understand your organisation from the same level, so your team will present themselves consistently.

Courses matching "Onboarding"

Show all 2

Neurodiversity Workshop Leaders: Onboarding, Environment, Performance

By Mpi Learning - Professional Learning And Development Provider

A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.

Neurodiversity Workshop Leaders: Onboarding, Environment, Performance
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,295