Cleaning training Online The Cleaning training is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. If you want to start a cleaning business from the start, then this Cleaning training course is jam-packed with tips and strategies for training employees, increasing your client list, promoting your business online, and creating the perfect business plan. Learn the skills you need to advance your career and receive a recognised qualification that will set you apart from clients and prospective employers. [ Note: Free PDF certificate as soon as completing the Cleaning trainingcourse] Cleaning training Industry Experts Designed this Cleaning course into 16 detailed modules. Assessment Method of Cleaning training After completing each module of the Cleaning training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Cleaning training After completing the MCQ/Assignment assessment for this Cleaning training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Cleaning training This Cleaning training Certificate course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Cleaning training There are no specific requirements for Cleaning training course because it does not require any advanced knowledge or skills. Career path Cleaning training
Master the crucial skills needed to embark upon a successful career as a Facilities Manager. So, Enrol Facilities management complete package now!! Facilities Management is the organisational function of integrating people, processes and places within a built environment to upgrade their quality of life and the efficiency of the central business. It is totally about looking after the buildings and people working therein. This online Facilities Management course is an excellent choice for individuals interested in the field of facilities management. The course will be helpful whether you are an existing facility management professional or looking to explore this as a career option. Along with this Facilities Management Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. Courses are included in this Facilities Management Bundle? Course 01: Facilities Management Level 3 Course 02: Level 4- Office Management Course 03: Functional Skills IT Course 04: Workplace Health and Safety Diploma Course 05: Performance Management Course 06: Security Management Advanced Diploma Course 07: Data Protection and Data Security Level 2 Course 08: Risk Management Course 09: Online Workplace First Aid Level 3 Course Course 10: Decision Making and Critical Thinking Course 11: Time Management Learning Outcome of Facilities Management Gain a good comprehension of the facilities management sector Learn more about the welfare facilities required in the workplace Understand the link between sustainable development and facilities management Carefully focus on the productive operations of a variety of businesses Classify the variations between operations and maintenance Learn the most effective Facilities management method of delivering projects within cost, schedule, and resource limitations Enrol now in Facilities Management To advance your career, and use the premium study materials from Apex Learning. The Facilities management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Facilities Management Expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Facilities Management Bundle : Course 01: Facilities Management Level 3 Module 01: Introduction Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning How will I get my Facilities Management Certificate? After successfully completing the Facilities Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*12 = £72) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilities Management Bundle. Requirements This Facilities Management course has been designed to be fully compatible with tablets and smartphones. Career path ***Facilities Management*** Asset Manager Facilities Coordinator / Supervisor Plant or Operations Manager Developer Building or Facility Engineer Building or Facility Manager These jobs' annual salary ranges from £32,000 to £90,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Facilities Management Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
This IT Support Technician course aims to teach you the fundamentals of 12 critical IT Topics in a simple and brain-friendly way. This is the place to start if you aim for an IT Support/HelpDesk/Technician career. At the end of this course, you will be able to apply for jobs and face interviews confidently. If you are already working in an IT role, you will be able to progress forward in your career by cementing your foundations. These fundamentals will bring clarity to many functions that you already do daily and propel you to be the technician everyone looks up to. Furthermore, to help you showcase your expertise in IT Support Technician, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This IT Support Technician Bundle Consists of the following Premium courses: Course 01: IT Support Technician Training Course 02: Functional Skills IT Course 03: Encryption Course 04: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 05: Learning Computers and Internet Level 2 Course 06: Windows 10 Pro Complete Training Course 07: Building Your Own Computer Course 08: Level 3 Cyber Security Course 09: Secure Programming of Web Applications Course 10: Data Center Training Essentials: General Introduction Course 11: Information Management Course 12: GDPR Data Protection Level 5 Course 13: Cisco ASA Firewall Training Course 14: Level 2 Microsoft Office Essentials Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study IT support the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle IT Support Technician Training How People Use Computers System Hardware Device Ports and Peripherals Data Storage and Sharing Understanding Operating Systems Setting Up and Configuring a PC Setting Up and Configuring a Mobile Device Managing Files Using and Managing Application Software Configuring Network and Internet Connectivity IT Security Threat Mitigation Computer Maintenance and Management IT Troubleshooting Understanding Databases Developing and Implementing Software How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 165 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this IT Support Technician bundle. Requirements Our IT Support Technician is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Certificates Certificate of completion Digital certificate - Included
Level 5 Diploma (Free QLS Endorsed Certificate) | 11 CPD Courses + PDF Certificates | 155 CPD Points | Tutor Support
Duration 3 Days 18 CPD hours This course is intended for This course is intended for IT professionals who need to manage the day-to-day environment of an SCCM 2012 SP1 or newer environment. Knowledge of the workings of a standalone primary SCCM site and basic PowerShell experience is recommended. Overview Create additional site system roles on existing or new servers. Modify high level site settings. Create and modify Discovery Methods, Boundaries and Boundary Groups. Create Collections using any of the membership rules available. Delegate authority through Roles and Scopes. Install the Configuration Manager client, modify client settings and restrict access to site systems. Deploy software to clients. Deploy software updates to clients. Configure compliance settings targeted against collections. Modify settings that govern monitoring functions such as Alerts and Status Settings. Work with Task Sequences for Operating System Deployment. Write basic PowerShell scripts using cmdlets learned and scripting constructs to accomplish configuration tasks. This course provides students with the knowledge and skills needed to use PowerShell for System Center Configuration Manager (SCCM) administration. In this course, students learn how to access the PowerShell cmdlets included with SCCM 2012 R2 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects. Prerequisites Basic Windows and Active Directory knowledge. Conceptual knowledge of Configuration Manager objects and how they interact. Basic experience performing configuration tasks in ECM using the graphical console. Experience working from a command prompt. Basic knowledge of the fundamentals of Windows PowerShell. 1 - REVIEW OF SYSTEM CENTER CONFIGURATION MANAGER CONCEPTS Architecture of an System Center 2012 Configuration Manager Installation Managing Assets Content Delivery and Management Security, Monitoring, and Remote Management 2 - MANAGING RESOURCES Implementing Discovery Organizing Resources with Collections Working with Boundaries 3 - WORKING WITH CLIENTS Installing the Configuration Manager Client Managing Client Settings Managing Client Operations Monitoring Client Status 4 - DISTRIBUTING SOFTWARE Configure the Software Distribution Components Working with Distribution Points Creating Content for Distribution Deploying Software Applications 5 - UPDATING SYSTEMS WITH WSUS AND SCCM Integrating Configuration Manager and WSUS Managing Updates through Software Update Groups Creating and Deploying Update Packages Working with Automatic Deployment Rules 6 - HOW POWERSHELL CAN MANAGE COMPLIANCE SETTINGS Creating Compliance Settings Objects Deploying and Monitor the Baseline 7 - CONFIGURING OPERATING SYSTEM DEPLOYMENT OBJECTS Preparing the OSD Environment Working with Task Sequences 8 - WORKING AT THE SITE LEVEL Modify the Site Adding Site System Roles Adding a Secondary Site 9 - SECURITY AND MONITORING Configuring Role Based Administration Implementing Endpoint Protection Configuring Monitoring Options 10 - USING POWERSHELL SCRIPTING TO AUTOMATE SCCM TASKS Review of Scripting Constructs Introduction to the Configuration Manager WMI Classes
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
This course will encourage you to prepare, maintain, and support the change process and guide you through the stages of change to adjust to the rapidly changing environment. In this course, you will understand the human reaction to change and the practical strategies to make potentially difficult situations more manageable. This comprehensive course outlines the tactics for dealing with anger, stress and challenging situations, including the aspects involved and the competencies required to cope with the changes. You will also understand exactly how change management improves organizational decisions and how to implement and support change plans. In just 120 Minutes, you will: Learn change management fundamentals Explore the things that happen before, during and after the change Apply change management methodology and toolset to any impending situation Determine the pace of change and approaches to deal with resistance Be able to confidently explain the value of change management to your companions and followers Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. This lesson is ideal for: Managers Team Leaders Office Executives Assistant Managers Office Administrators Employees Secretaries Receptionists Course Content Change Management Course Overview 00:05:00 What is Change? 00:10:00 The Change Cycle 00:05:00 The Human Reaction to Change 00:05:00 The Pace of Change 00:10:00 The Four Room Apartment 00:05:00 Dealing with Resistance 00:05:00 Adapting to Change 00:10:00 Strategies for Dealing with Anger 00:10:00 Managing Stress 00:15:00 Mock Exam Mock Exam - Change Management 00:20:00 Final Exam Final Exam - Change Management 00:20:00 Assignment Assignment - Change Management 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Learn the Fundamentals of Dynamics 365 Marketing Get introduced to the Dynamics 365 customer engagement apps Examine Dynamics 365 Marketing Describe Dynamics 365 Marketing capabilities Review Additional Marketing Apps Learn the Fundamentals of Dynamics 365 Sales Explore Dynamics 365 Sales Manage the sales lifecycle with Dynamics 365 Sales Review additional sales apps Learn the Fundamentals of Dynamics 365 Customer Service Examine Dynamics 365 Customer Service Describe Dynamics Customer Service capabilities Review additional customer service apps Learn the Fundamentals of Dynamics 365 Field Service Examine Dynamics Field Service Generate Work Orders in Dynamics 365 Field Service Describe the scheduling capabilities of Dynamics 365 Field Service Examine the inventory management capabilities of Dynamics 365 Field Service Review the asset management capabilities of Dynamics 365 Field Service Learn the Fundamentals of Dynamics 365 Project Operations (CRM) Examine Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Plan projects with Dynamics 365 Project Operations Review the resource utilization capabilities of Dynamics 365 Project Operations Additional course details: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Do you want to develop your career in Facilities Management? Are you already working in Facilities Management and want to build your knowledge? This short course offers the opportunity to complete smaller blocks of learning, designed to motivate you to go further.