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7874 Office courses in Cardiff delivered On Demand

Business Administration

By Training Tale

Business Administration Developing a thorough understanding of important advanced business administration topics and concepts can help you boost your career in various fields today. Employers continually prefer highly qualified administrative specialists over entry-level administrative personnel on a global scale. Excellent administrative skills are essential in both the corporate and public sectors to facilitate crucial operations and activities. This Business Administration course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. This course is for both aspiring beginners and experienced professionals who want to gain a thorough understanding of important business management topics. Now is the time to enrol in this Business Administration course, learn from the best in the field, and stand out from all other applicants and employees. Courses are included in this Business Administration Course Course 01: Level 3 Business Administration Course 02: Level 5 Diploma in Business Analysis Course 03: Level 5 Diploma in Risk Management Business Administration Detailed course curriculum of the Level 3 Business Administration Module 1: Introduction to Business Administration What is Business Administration Six Fundamentals of Business Management Types of Business & Their Ownership The Business Environment Types of Business Environment Importance of Business Environment Business Ethics Business Ethics for Executives Module 2: Principle of Business Business Market Business Innovation and Growth Financial Management Business Budgeting Sales and Marketing Module 3: Principles of Business Communication Negotiation in a Business Environment How to Develop and Deliver Presentations How to Create a Bespoke Business Document The Information System in a Business Environment Business Communication Models, Systems and Process Module 4: Principles of Administration How to Manage an Office Facility Health and Safety in a Business Environment How to Take Minutes of Meetings How to Chair, Lead and Manage Meetings How to Supervise Administration Team How to Organise Events Module 5: Understand How to Improve Business Performance The Principles of Resolving Business Problems Continuous Improvement Techniques and Processes The Principles of Change Management Module 6: Understand Equality, Diversity and Inclusion in the Workplace The Organisational Aspects of Equality, Diversity and Inclusion in the Workplace The Personal Aspects of Equality, Diversity and Inclusion in the Workplace How to Manage Performance and Conflict in the Workplace The Management of Team Performance The Management of Underperformance in the Workplace Module 7: Principles of Leadership and Management Leadership in Management Leadership Principles Leadership Styles and Models The Role, Functions and Processes of Management Performance Management Effective Decision Making Assessment Method After completing each module of the Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Administration course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Administration This Business Administration course is highly recommended for:- Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs, Small business owners. Requirements Business Administration There are no specific requirements for this Business Administration course because it does not require any advanced knowledge or skills. Career path Business Administration Candidates who successfully complete this Business Administration course may choose from a wide range of careers, including:- Administrative Assistant, Administrative Director, Administrative Manager, Facility Manager, File Clerk, Financial Clerk, Client Relations Manager, Contract Administrator, Office Clerk. Certificates Certificate of completion Digital certificate - Included

Business Administration
Delivered Online On Demand30 hours
£12

Secretary & PA Diploma

4.7(47)

By Academy for Health and Fitness

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Secretary & PA Diploma
Delivered Online On Demand20 hours
£12

Receptionist Skills

4.7(160)

By Janets

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Receptionist Skills
Delivered Online On Demand3 weeks
£25

Level 3 Diploma in Microsoft Excel 2010

4.3(43)

By John Academy

Description:  Whether you use excel for work or study, this online course covers beginner, intermediate and advanced lessons in excel. Microsoft Excel 2010 is the spreadsheet application in the MS Office 2010 suite. You will begin with the fundamentals, assembling a strong foundation that will give you further knowledge as you advance into intermediate and advanced level topics. By the end of this course, you will have mastered the most important Excel 2010 tools and come out with confidence to finish any Excel assignments with proficiency and grace. Who is this course for? This course is perfect for individuals who are looking forward to developing their skills of using Microsoft Excel application. This course is for office professionals who want to nail all the meetings and projects at the workplace. This course will be ideal for professionals in business, finance and many other areas that need to analyse data in accounts. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The diploma in Microsoft Excel 2010 will be very beneficial and helpful, especially to the following professionals: Admin Assistant. PA. Secretary. Administrator. Account Assistant. Bookkeeper. Accountant. Office Manager. Microsoft Excel 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 00:30:00 Module Ten - Formatting Your Data 01:00:00 Module Eleven - Advanced Formatting Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Permissions and Options 01:00:00 Module Three - Sharing Workbooks 00:30:00 Module Four - Performing Advanced Formula and Function Tasks 01:00:00 Module Five - Working with Array Formulas 01:00:00 Module Six - Working with Functions 01:00:00 Module Seven - Working with Macros 01:00:00 Module Eight - Working with Forms 01:00:00 Module Nine - Applying Advanced Chart Features 01:00:00 Module Ten - Working with PivotTables and PivotCharts 01:00:00 Module Eleven - Using the Automated Analysis Tools Add -In 00:30:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel 2010 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with PivotTables and PivotCharts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2010 for Beginners 00:00:00 Activities-Microsoft Excel 2010 Intermediate Level 00:00:00 Activities-Microsoft Excel 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft Excel 2010 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft Excel 2010 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Microsoft Excel 2010
Delivered Online On Demand32 hours
£21

Personal Assistant Training

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand4 hours 48 minutes
£12

Personal Assistant Training

By Online Training Academy

Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Personal Assistant Training 4:47:50 1: Module 01: Introduction to Personal Assistant 10:33 2: Module 02: Introduction to Reception and Receptionist 14:09 3: Module 03: Organising Meetings and Conferences 17:13 4: Module 04: Business Telephone Skills 10:58 5: Module 05: Business Writing Skills 27:05 6: Module 06: Communication Skills 16:12 7: Module 07: Customer Service 09:54 8: Module 08: Effective Planning and Scheduling 34:18 9: Module 09: Invoicing and Petty Cash 18:19 10: Module 10: Mail Services and Shipping 17:07 11: Module 11: Organisational Skills 17:07 12: Module 12: Professional Conduct and Ethics of Paralegals 15:03 13: Module 13: Record Keeping and Filing Systems 17:28 14: Module 14: Representing Your Boss and Company 24:05 15: Module 15: Time Management 23:05 16: Module 16: Travel Arrangements 14:14 17: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Personal Assistant Training
Delivered Online On Demand5 minutes
£12

Microsoft Excel - Advanced Level

4.3(43)

By John Academy

Description: The Microsoft Excel program was designed to help people in their worksheets and spreadsheets. This course will teach you how to use SmartArt, pictures, text boxes and shapes to enhance your ability. You will learn to utilize many objects which have contextual tool tabs that appear when you select an object. Learn how to solve formula errors before they happen by using named ranges instead of cell references. Who is the course for? Professionals who want to learn about the Microsoft Excel 2013 advanced features. People who have an interest in knowing all the functions of Microsoft Excel 2013. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel Advanced course is a useful qualification to possess and would be beneficial for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel - Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel - Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel - Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Excel - Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Excel - Advanced Level
Delivered Online On Demand13 hours 40 minutes
£21

MS OneNote Online

4.3(43)

By John Academy

Description OneNote online is a part of the Office 365 suite apps that assist to take free notes from drawings, links, and implanted files. A OneNote notebook is assimilated to multi-subject notebook that contains sections and pages. Interestingly, all of the works are automatically saved in OneNote. The MS OneNote Online course precisely implements the concept of MS Office 365 suite to make a clear functioning idea to his learner about OneNote and how it works effectively. The course shows how it incorporates text, images, web content, rooted objects, tables, and many other things. It also teaches the student how to share and print the document from OneNote Online Notebook. At the end of the course, the learner can learn the all effective aspects and use of OneNote Online Notebook and can implement their learning knowledge reliably. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS OneNote Online is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS OneNote Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Working with OneNote Overview of OneNote 00:04:00 Creating a New Notebook 00:05:00 Navigating in OneNote 00:05:00 Adding Sections and Pages 00:06:00 Adding Content 00:08:00 Formatting Content 00:05:00 Using Tags 00:05:00 Using Search 00:04:00 Using Print and Sharing Options 00:05:00 Using Immersive Reader 00:05:00 Conclusion Course Recap 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS OneNote Online
Delivered Online On Demand57 minutes
£18

Admin, Secretarial & PA | Mega Bundle

By OnlineCoursesLearning.com

The Admin, Secretarial & PA - Mega Bundle online course is a comprehensive and tailored program designed to enhance your skills and knowledge in the field of administrative support. Whether you're aspiring to become a professional administrator, a skilled secretary, or a proficient personal assistant, this course provides you with the essential tools and techniques to excel in your role. This Mega Bundle course offers a wide range of modules that cover various aspects of administrative responsibilities. You'll delve into the fundamentals of office management, including organizing schedules, coordinating meetings, and maintaining effective communication channels. Additionally, you'll learn vital skills such as record-keeping, data management, and file organization, ensuring efficiency and productivity in your daily tasks. The course also focuses on honing your interpersonal and communication skills, as these are crucial in providing exceptional support to executives and teams. You'll gain insights into effective communication strategies, professional etiquette, and how to handle challenging situations with tact and diplomacy. Moreover, the Admin, Secretarial & PA - Mega Bundle online course goes beyond the traditional administrative roles by incorporating modules on project management, event planning, and even digital marketing. This allows you to expand your skill set and become a valuable asset in today's fast-paced and dynamic work environments. As an online course, it offers the flexibility to learn at your own pace and convenience. You can access the course materials from anywhere, at any time, making it ideal for busy professionals or individuals seeking to upgrade their skills while juggling other commitments. Upon completion of the Admin, Secretarial & PA - Mega Bundle online course, you'll have gained a comprehensive understanding of the administrative field, acquired practical skills, and developed the confidence to excel in your chosen career path. Whether you're looking to start a new career or enhance your existing role, this course provides the knowledge and tools necessary to thrive in the world of administration and support. Contains: Admin, PA and Secretarial Certification PA Telephone Skills Certification Touch Typing and Shorthand Executive Admin & PA Certification Level 3

Admin, Secretarial & PA | Mega Bundle
Delivered Online On Demand
£129

Receptionist : Reception Training

By Compete High

Overview With the ever-increasing demand for Receptionist in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Receptionist may be.   Learning about Receptionist or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Receptionist. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Receptionist is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Receptionist : Reception Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Receptionist : Reception Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? While we refrain from discouraging anyone wanting to do this Receptionist : Reception Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Receptionist, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Receptionist, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Receptionist, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path This Receptionist : Reception Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 Basics of Customer Service Basics of Customer Service 00:00 Module 2 Overview for the Administrative Assistant Overview for the Administrative Assistant 00:00 Module 3 Know About your HR Manager Know About your HR Manager 00:00 Module 4 Daily Routine Daily Routine 00:00 Module 5 Telephone Usage Telephone Usage 00:00 Module 6 Meetings Meetings 00:00 Module 7 Keeping Accurate Records Keeping Accurate Records 00:00 Module 8 Office Equipment Office Equipment 00:00

Receptionist : Reception Training
Delivered Online On Demand1 hour
£25