3715 Office Skills courses delivered Online

Description: This Microsoft Office Business Contact Manager 3 will help you to learn everything you need to teach Microsoft Office Business Contact Manager 3. In this course you will learn how to install business contact manager, use express setup and advanced setup, use the business contact manager dashboard, use the business contact manager folder list, menus, and toolbar, create and remove a database, use shared database, manage your database, access the welcome email, use the dashboard links, use 'learn about business contact manager', use the help menu, and more. This course will help you to get skilled and improve your knowledge. Learning Outcomes: Understand and install Business Contact Manager, and use express and advanced setup View folders, use dashboard, menu and toolbar in the Business Contact Manager Create, remove, share and manage database, along with connections to other shared databases Get to know welcome emails, use dashboard links, 'Learn about Business Contact Manager', and help menu Open folders, create, edit and view Accounts, Business Contacts, Opportunities and Business Projects and Project Tasks Discover how to create a history item, business note in and outside an item, view the communication history folder and use link to record and emails to auto-links Learn to open the dashboard, customize it and about the home, sales, marketing and projects tab Setup and use the Product and Service Items List, import and export data, generate reports and utilize the reports window in the information management tools Go through marketing campaigns by creating basic campaigns, campaigns through Word and Publisher, and track campaign results Create custom forms, edit lists in and outside a form Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office Business Contact Manager 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office Business Contact Manager 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring Business Contact Manager Getting Started 00:30:00 Using Business Contact Manager 00:15:00 Working with Business Contact Manager Data 00:15:00 Getting Help in Business Contact Manager 00:15:00 Using Business Contact Manager Accounts 00:15:00 Business Contacts 00:15:00 Opportunities 00:15:00 Business Projects and Project Tasks 00:30:00 Communications History and Linking 00:15:00 Business Contact Manager Tools Using the Dashboard 00:15:00 Information Management Tools 00:30:00 Marketing Campaigns 00:15:00 Customizing Forms 00:15:00 Mock Exam Mock Exam- Microsoft Office Business Contact Manager 3 00:20:00 Final Exam Final Exam- Microsoft Office Business Contact Manager 3 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Internet Explorer 7 is the newest revision of Microsoft popular Web browser, released in 2006. This Microsoft Internet Explorer 7 will help you make the most of Internet Explorer 7. If you are thinking to take this course you need a Windows-based computer with the Internet access and Internet Explorer 7, including the basic knowledge of Windows functions, and how to use the mouse and keyboard. By this Microsoft Internet Explorer 7 you will be introduced to Internet Explorer basics, the Internet Explorer interface and windows, ways to access a Website, printing from the Web, managing history, and much more. Learning Outcomes: Commence with Internet Explorer 7 Learn to browse the Internet Know how to set up favourites Learn how to be safe as you are browsing Realise the advanced features Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Internet Explorer 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Internet Explorer 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Definitions to Microsoft Internet Explorer 7 00:15:00 Internet Explorer Basics 00:15:00 The Internet Explorer Interface 00:15:00 The Internet Explorer Window 00:15:00 More About Toolbars 00:15:00 Getting Help 00:30:00 Access a Web Site 00:15:00 Using Tabs 00:15:00 Searching the Web 00:15:00 Working with Data 00:30:00 Printing from the Web 00:15:00 Favorite Basics 00:15:00 Creating and Using Favorites 00:15:00 Organizing Favorites 00:15:00 The Links Folder 00:15:00 Secure Sites 00:15:00 Accessing Protected Sites 00:15:00 Security Features 00:22:00 Keeping Yourself Safe 00:15:00 Managing Information 00:15:00 Setting Your Options 00:15:00 Managing Your History 00:15:00 RSS Feeds 00:15:00 Additional Components 00:15:00 Mock Exam Mock Exam- Microsoft Internet Explorer 7 00:20:00 Final Exam Final Exam- Microsoft Internet Explorer 7 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Join us for this comprehensive course and discover how HRM impacts the organisational environment in the long run. We will delve deep into the relevance, nature and scope of HRM, and analyse the principles, techniques and significance of HRM practices in organisations. By the end of this course, you will have gained a thorough understanding of HRM and be equipped with practical skills to excel in this field.  After the successful completion of the course, you will be able to learn about the following, Understand the core concept and role of HRM. Explain how it affects the organisational environment in the long run. Study its relevance, nature and scope. Analyse principles, techniques, and significance of Human Resource Management practices in organisations. Are you interested in mastering the essential concepts of Human Resource Management? Join us for this comprehensive course and discover how HRM impacts the organisational environment in the long run. We will delve deep into the relevance, nature and scope of HRM, and analyse the principles, techniques and significance of HRM practices in organisations. By the end of this course, you will have gained a thorough understanding of HRM and be equipped with practical skills to excel in this field. Enroll now and take the first step towards becoming an HRM expert! VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Dynamics of Human Resource Management Self-paced pre-recorded learning content on this topic. The Dynamics of Human Resource Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business students or professionals Human resource professionals Managers and executives Entrepreneurs and small business owners Individuals interested in pursuing a career in human resources Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate in Determining Human Resource Requirements aims to focus and prepare the learner to explore key concepts and underlying dynamics of the human resource requirements. This course will prepare the learner to work best with other departments to understand the human resource needs and how to fulfil those needs. After the successful completion of this lecture, you will be able to understand the following: Personnel Prerequisites Identification. Personnel Matching To Organisational Prerequisites. Basic Prerequisite Factors. External Factors Influencing Human Resource. Competitions In Labour Market. The course aims to equip the learner with an understanding of the fundamental concepts and processes to determine human resource requirements. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Determining Human Resource Requirements Self-paced pre-recorded learning content on this topic. QUIZ: Determining Human Resource Requirements Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for every one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

In this course, you will learn to understand the critical role that HRM plays in shaping organizational success. By exploring the difference between an HR manager and an HR strategic partner, you will discover how to align HRM practices with business objectives and create a competitive advantage for your organization. You will gain a deep understanding of the core tasks of HR as a strategic partner, including negotiating, employee engagement, and managing employee productivity. Through exploring these key areas, you will learn to develop effective strategies for driving employee engagement and building a positive workplace culture that fosters productivity and growth. In addition, this course will delve into the factors that affect employees' productivity, from workplace culture and leadership to employee well-being and motivation. You will learn to identify and address these factors, creating a work environment that promotes employee satisfaction and productivity. After the successful completion of the course, you will be able to learn about the following, Understand the role and importance of Human Resource Management as a Strategic Partner. Explain the difference between an HR manager and an HR strategic partner. Understand the core task of HR as a strategic partner. Understand negotiation and employee engagement. Explore factors that affect employees' productivity. In this course, you will learn to understand the critical role that HRM plays in shaping organizational success. By exploring the difference between an HR manager and an HR strategic partner, you will discover how to align HRM practices with business objectives and create a competitive advantage for your organization. You will gain a deep understanding of the core tasks of HR as a strategic partner, including negotiating, employee engagement, and managing employee productivity. Through exploring these key areas, you will learn to develop effective strategies for driving employee engagement and building a positive workplace culture that fosters productivity and growth. In addition, this course will delve into the factors that affect employees' productivity, from workplace culture and leadership to employee well-being and motivation. You will learn to identify and address these factors, creating a work environment that promotes employee satisfaction and productivity. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Human Resource Management as a Strategic Partner Self-paced pre-recorded learning content on this topic. Human Resource Management as a Strategic Partner Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR professionals Managers and supervisors Business owners and entrepreneurs Students pursuing degrees in HR or business management Individuals seeking to advance their careers in HRM as strategic partners. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Professional Certificate in Business Intelligence and Data Warehousing aims to introduce the learner to the concepts of business intelligence gathering, interpreting and disseminating using the management of stored data available with the organization. Learning Outcomes After the successful completion of the certificate, the student will be able to: Outline the major characteristics of business intelligence Describe the components of business intelligence Describe the concept of data warehousing The Professional Certificate in Business Intelligence and Data Warehousing aims to introduce the learner to the concepts of business intelligence gathering, interpreting and disseminating using the management of stored data available with the organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Business Intelligence and Data Warehousing Objectives of the lecture: Outline the major characteristics of business intelligence. Describe the components of business intelligence. Describe the concept of data warehousing. BUSINESS INTELLIGENCE AND DATA WAREHOUSING Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Data warehousing Manager Marketing Intelligent Manager Research Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: The Windows Office 365 Word web app is created so you can access your documents even without your computer. This is very convenient since your documents are accessible as long as you are connected to the internet. In this course, you will learn the necessary skills, knowledge and information about the Office 365 web interface. You will know how to upload a document to the Shared Documents library. Then know how to open a document in Reading View or Editing View. Who is the course for? Professionals who want to learn about the Office 365 Word Web App. People who have an interest in the basics and features of the Office 365 Word App. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 365 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word 365 for Beginners Module One - Getting Started 01:00:00 Module Two - Welcome to Office 365 Web Apps 01:00:00 Module Three - Viewing Web App Documents (I) 01:00:00 Module Four - Viewing Web App Documents (II) 01:00:00 Module Five - Editing in the Browser 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Font Formatting 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - The Insert Tools (I) 01:00:00 Module Eleven - The Insert Tools (II) 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Microsoft Word 365 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Word 365 for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Functional Skills Maths Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths Level 2. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 02:40:00 total length •Module 1: Numbers and Negative Numbers: 00:07:00 •Module 2: Multiples Factors: 00:06:00 •Module 3: Fractions and Power: 00:16:00 •Module 4: Percentages: 00:08:00 •Module 5: Expressions: 00:09:00 •Module 6: Decimals: 00:08:00 •Module 7: Ratio and Proportion: 00:10:00 •Module 8: Exponents and Radicals: 00:11:00 •Module 9: Graphs: 00:11:00 •Module 10: The Profit and Loss: 00:07:00 •Module 11: Perimeter and Area: 00:10:00 •Module 12: Averages: 00:09:00 •Module 13: Probability: 00:08:00 •Mock Exam - Functional Skills Maths Level 2: 00:20:00 •Final Exam - Functional Skills Maths Level 2: 00:20:00

Overview Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managerscourse provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The course has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements Our Management for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 23 lectures • 05:08:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00 •Microsoft Word: 08:06:00 •Microsoft Excel: 03:59:00 •Microsoft PowerPoint: 08:24:00