3412 Office Skills & Productivity courses delivered Online

Course Objectives This course aims to provide delegates with a foundation for Excel knowledge and skills. ' Customer Feedback Great course and excellent trainer. Thanks Tracy Preston - Western Power Distribution Very helpful course. Would definitely take another one. Pedro was very patient and made it fun and engaged with us all. Laura Smith - James Grant Very professional and well mannered, fun and pleasant at the same time. I learnt a lot Carolina Foster - CNN 1 year email support service Take a look at the consistent excellent feedback from trainees visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. What is Excel? The Excel Interface Ribbon, Tabs and Groups Microsoft Office Backstage view Working with Workbooks Create a blank Workbook Create a Workbook using a Template Opening and saving Files Working with worksheets Worksheet navigation Select one or multiple Worksheets Insert, Move, Copy or Delete a Worksheet Working with Cells, Rows & Columns Cell References How to select cells or ranges Different types of data Move, Copy and Delete cells Pasting Options Find and Replace Working with Rows and Columns Overview of formulas in Excel Autocalculation The parts of an Excel formula Using calculation operators in Excel formulas The difference between Absolute, Relative and Mixed references Using Excel functions; Sum, Average, Max and Min Cell Formatting Font Format options Number Format options Change the Fill and Borders Cell Alignment An Introduction to Charts Create a simple Chart Format your chart Page Layout and Print Page Layout and Page Break View Change the Page Orientation Set Page Margins Headers and Footers in a worksheet Print a worksheet or workbook Who is this course for? Who is this course for? For those who want to explore in more detail formulas and functions, data analysis and data presentation. Requirements Requirements General knowledge of the Windows OS Career path Career path Excel know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management course will assist you in broadening your knowledge and understanding of the facilities management: facilities management sector. The course is designed for senior managers in the sector and emphasises a balance between the practical and theoretical aspects of working in facilities management: facilities management. Throughout this Facilities Management: Facilities Management course, you will be able to develop your ability to reformulate and apply relevant knowledge, skills, and techniques in the field to meditate and solve complex problems. The Level 7 Diploma in Facilities Management: facilities management course covers facilities planning, change management, vendor management & outsourcing, facilities management: facilities management service providers and much more. Special Offers of this Facilities Management: Facilities Management Course. This Facilities Management: Facilities Management Course includes a FREE PDF Certificate. Lifetime access to this Facilities Management: Facilities Management Course Instant access to this Facilities Management: Facilities Management Course 24/7 Support Available to this Facilities Management: Facilities Management Course Main Course: Facilities Management Diploma Free Courses included with Facilities Management: Facilities Management Course Course 01: Level 7 Project Management Course 02: Residential Letting Course Course 03: Level 7 Diploma in Operations Management Course 04: Office Management and Administration [ Note: Free PDF certificate as soon as completing the Facilities Management: Facilities Management - Level 7 course] Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course consists of 14 modules. Course Curriculum of Facilities Management: Facilities Management Course Module 01: A Quick Overview of Facilities Management Module 02: The Scope of Facilities Management Module 03: Facilities Management Strategies Module 04: Managing Office Workspace Module 05: Operational Management Module 06: Maintenance Management Module 07: Financial Management for Financial Managers Module 08: Ultimate Customer Service Module 09: Human Resource Management Module 10: Project Management and Integration Module 11: Risk Management Module 12: Sustainable Facility Management Module 13: Health and Safety of Employees Module 14: Succession Planning Assessment Method of Facilities Management: Facilities Management Course After completing Facilities Management: Facilities Management - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Facilities Management: Facilities Management Course After completing the Facilities Management: Facilities Management - Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management - Course is ideal for those looking for a formal qualification to advance their careers in any of the following fields: - Facilities Managers, Facilities Coordinator, Facilities Assistant, Facilities Administrator. Requirements Facilities Management: Facilities Management Course Online To enrol in this Facilities Management: Facilities Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Facilities Management: Facilities Management Course. Be energetic and self-motivated to complete our Facilities Management: Facilities Management Course. Basic computer Skill is required to complete our Facilities Management: Facilities Management Course. If you want to enrol in our Facilities Management: Facilities Management Course, you must be at least 15 years old. Career path Facilities Management: Facilities Management Course Online This Facilities Management: Facilities Management Course will lead you to many different career opportunities; here are few prospects: - Facilities Management: Facilities Management Tutor: £27,000 - £27,001 per annum, Head of Facilities Management: £11.50 per hour, Administrator - Facilities Management: £10.58 per hour.

Executive PA: Executive PA Training Online Introducing Executive PA: Executive PA Training Course "Empowering the Next Generation" Online course! This Executive PA: Executive PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. After Completing this Executive PA : Executive PA Training learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the Executive PA: Executive PA course. Our Executive PA: Executive PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive PA: Executive PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Courses including with this Executive PA: Executive PA Training Course bundle. Course 01: Executive PA Training Course 02: Office Management and Administration Course 03: Minute Taking Course Course 04: HR Management Course Course 05: Time Management Course Special Offers of this Executive PA: Executive PA Course: This Executive PA: Executive PA Course includes a FREE PDF Certificate. Lifetime access to this Executive PA: Executive PA Course Instant access to this Executive PA: Executive PA Course 24/7 Support Available to this Executive PA: Executive PA Course [ Note: Free PDF certificate as soon as completing the Executive PA: Executive PA Training course] Executive PA: Executive PA Training Online This Executive PA: Executive PA Training course consists of 11 modules. Unlock your potential with our Executive PA: Executive PA Training, the perfect pathway to your dream job. This Executive PA: Executive PA course allows you to study at your own pace, transforming your ambition into a lifelong career. Through our Executive PA: Executive PA Training, you'll master essential office administration tasks, business letter writing, and complex mail handling. Additionally, our Executive PA: Executive PA course covers making travel arrangements, organizing meetings and events, and time management. Become a better communicator and elevate your career with our comprehensive Executive PA: Executive PA Training. Start your journey today! Who is this course for? Executive PA : Executive PA Training Online This Executive PA: Executive PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Executive PA : Executive PA Training Online To enrol in this Executive PA: Executive PA Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Executive PA: Executive PA Training Course. Be energetic and self-motivated to complete our Executive PA: Executive PA Training Course. Basic computer Skill is required to complete our Executive PA: Executive PA Training Course. If you want to enrol in our Executive PA: Executive PA Training Course, you must be at least 15 years old. Career path Executive PA: Executive PA Training After completing this Executive PA: Executive PA Training course, you may be able to pursue a variety of promising career opportunities, such as: Office Assistant or Executive PA Receptionist Personal Concierge Executive Assistant

Minute taking: Minute taking Course Online This meticulously designed Minute taking: Minute taking Course is your ultimate guide to transforming your minute taking abilities from mundane to magnificent. Whether you are a seasoned professional looking to enhance your skills or a beginner just starting your career, this Minute taking: Minute taking course is tailored to meet your specific needs and take you to new heights of excellence. The Minute taking: Minute taking Course is also appropriate for anybody interested in this field, as well as those who are already working as a minute taker and want to improve their knowledge and skills. Our Minute taking: Minute taking Course is designed to elevate your professional image by arming you with the knowledge and skills to excel in Minute taking: Minute taking. Enhance your reputation as a reliable and valuable asset in any organisation, and watch your confidence soar as you consistently produce high-quality meeting minutes. This comprehensive Minute taking: Minute taking Course discovers how to leverage the power of modern technology tools to streamline your Minute taking: Minute taking process. From note-taking apps to transcription software, you will learn how to harness these resources to save time and improve the overall quality of minute taking. By the completion of the Minute taking: Minute taking Course, you will have a thorough understanding of the traits of a successful minute taker as well as how to apply the methods gained in this Minute taking: Minute taking course to advance your career. There are several instructional videos, informative graphics, instructions, assistance, and other resources included in the Minute taking: Minute taking Course. Throughout the Minute taking: Minute taking course, you will have access to online assistance. The Minute taking: Minute taking Course is easily accessible online, allowing you to study from the convenience of your own home and at your own pace. You can access the Minute taking: Minute taking course modules from any device and place with just an internet connection. Don't miss this opportunity to become a master in the art of minute taking. Upgrade your skills, transform your career, and make a lasting impact with our Minute taking: Minute taking Course. Enrol Minute taking: Minute taking today and unlock a world of possibilities for yourself and your organisation. Remember, great meetings start with exceptional minutes. Take the first step towards excellence by joining Minute Taking now! Why choose this Minute taking: Minute taking Course from the School of Health Care? Self-paced Minute taking course, access available from anywhere in the world. High-quality study materials that are easy to understand. Minute taking Course developed by industry experts. After each module of Minute taking, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Minute taking: Minute taking course.. Courses you will GET with Minute taking : Minute taking course Course 01: Minute taking Course 02: Executive PA Course 03: Office Management [ Note: Free PDF certificate as soon as completing Minute taking: Minute taking Course] Minute taking: Minute taking Course Online This Minute taking: Minute taking Course consists of 10 modules. Assessment Method of Minute taking: Minute taking Course After completing Minute taking: Minute taking Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Minute taking: Minute taking Course After completing the Minute taking: Minute taking Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Minute taking: Minute taking Course Online This Minute taking: Minute taking Course is ideal for anyone who has a minute taking or meeting management responsibilities. This includes the following roles: Minute Taker Chairperson Secretary Board Director Requirements Minute taking: Minute taking Course Online To enrol in this Minute taking: Minute taking Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Minute taking: Minute taking Course. Be energetic and self-motivated to complete our Minute taking: Minute taking Course. Basic computer Skill is required to complete our Minute taking: Minute taking Course. If you want to enrol in our Minute taking: Minute taking Course, you must be at least 15 years old. Career path Minute taking: Minute taking Course Online This Minute taking: Minute taking Course will lead you to a range of career opportunities, here are few prospects: Minute Taker: £21,000 - £24,000 per annum Personal Assistant : £45,000 - £50,000 per annum Secretary: £20,000 - £22,000 - £24,000 per annum Chairperson: - £20,000 - £22,000

Overview Legal Secretary and Office Skills Diploma Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Legal Secretary and Office Skills Diploma Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Legal Secretary and Office Skills Diploma Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Microsoft Word Essentials New Document and Templates 00:02:00 Tabs, Ribbons and Groups 00:03:00 Zoom and Rulers in Word 00:02:00 Editing the Word Document 00:03:00 Insert Pictures with Word 00:05:00 Insert Shape and Text Box in Word 00:02:00 Review Tab in Word 00:03:00 Layout in Word 00:02:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft PowerPoint Essentials New PowerPoint Presentation and Templates 00:02:00 Tabs Ribbons and Groups PowerPoint 00:03:00 First Slide and Designing the Slide 00:02:00 Home Tab and Updates in PowerPoint 00:02:00 Buttons in PowerPoint 00:01:00 Inserting Pictures in PowerPoint 00:04:00 Presentation Mode 00:01:00 Animations Tab 00:05:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Outlook Essentials Setting Up Outlook with Accounts 00:03:00 Tabs, Ribbons and Groups in Outlook 00:03:00 Navigation Bar in Outlook 00:01:00 Organizing Outlook with Favorites and Folders 00:03:00 Additional Options inside Outlook Tabs 00:01:00 Reading, Writing and Receiving Emails 00:08:00 Attaching Items in Outlook Mails 00:03:00 The View Tab in Outlook 00:02:00 Create a Rule to move emails to a folder 00:04:00 Insert a screen shot from Excel 00:02:00 Microsoft Excel - Top 50 Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Keyboard Shortcuts 00:05:00 Assignment Assignment - Legal Secretary and Office Skills Diploma 00:00:00

Operations Management Online Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Main Course: Operations Management GIFT Courses Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 4 Time Management Course Course 03: Facilities Management Diploma Course 04: Strategic Management Course 05: Workplace Stress Management Course 06: Construction Project Management Course 07: Port Management Diploma Course 08: Level 7 Sales Management Course 09: Office Management and Administration Course 10: Level 7 Sales Management Operations Management Course curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method of Operations Management After completing each module of the Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Operations Management After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Operations Management This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements Operations Management There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Career path Operations Management Candidates who complete the Operations Management course can pursue a wide range of jobs. Certificates Certificate of completion Digital certificate - Included

Minute Taking : Minute Taking Do you want to learn more about minute taking or develop your existing skills? The goal of the minute taking course was to give participants a thorough grasp of minute taking, with a focus on minute taking legal ideas, minute taking industry best practices, and minute taking underlying expertise. You will get knowledge of the duties and responsibilities of a Minute-Taker in this Minute Taking course. This Minute Taking contains detailed directions for meeting preparation, problem handling and meeting wrap up. Minute Taking also involves creating clear, structured meeting minutes. Moreover, Minute Taking will teach you how to succinctly summarise a meeting's conclusions. This Minute Taking : Minute Taking training also offers tactics for enhancing your professional image and confidence. Also this Minute Taking course pointers and guidance on how to ensure that all issues that arise during a meeting are resolved successfully. So why are you still waiting? Enrol right away to learn how our effective Minute Taking may increase the productivity and success of business meetings. Main Course: Minute Taking Free Courses are including with this Minute Taking : Minute Taking Course Along with The Minute Taking Course, We Offer a free HR & Payroll Management Course Along with The Minute Taking Course, We Offer a free Admin, secretarial & PA Training Along with The Minute Taking Course, We Offer a free Office Management Course Special Offers of this Minute Taking : Minute Taking Course This Minute Taking : Minute Taking Course includes a FREE PDF Certificate. Lifetime access to this Minute Taking : Minute Taking Course Instant access to this Minute Taking : Minute Taking Course Get FREE Tutor Support from Monday to Friday in this Minute Taking : Minute Taking Course [ Note: Free Digital certificate as soon as completing the Minute Taking : Minute Taking Course] Executive PA: Executive PA Online Industry Experts Designed this Executive PA course into 11 detailed modules. Course Curriculum of Executive PA: Executive PA Course: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Assessment Method of Minute Taking : Minute Taking Course Upon finishing each module of the Minute Taking : Minute Taking Course, automated MCQ quizzes will be available. To proceed to the next module, you must successfully complete the quiz with a minimum score of 60%. Certification of Minute Taking : Minute Taking Course After completing the MCQ assessment for this Minute Taking : Minute Taking Course, you will be awarded a Wise Campus Certificate of Completion. Who is this course for? Minute Taking : Minute Taking To enrol in this Minute Taking : Minute Taking Course, students must fulfil the following requirements. To join in our Minute Taking : Minute Taking Training Course, you must have a strong command of the English language. To successfully complete our Minute Taking : Minute Taking Training Course, you must be vivacious and self driven. To complete our Minute Taking : Minute Taking Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Minute Taking : Minute Taking Training Course. Requirements Minute Taking: Minute Taking There are no specific requirements for this Minute Taking: Minute Taking Course because it does not require any advanced knowledge or skills. Career path Minute Taking : Minute Taking You will have a variety of job options after taking this Minute Taking : Minute Taking course; here are a few possibilities: Minute Taker Personal Assistant Secretary Chairperson Certificates Certificate of completion Digital certificate - Included

Take things a step further and improve your knowledge of some of the more niche Excel techniques to help manage your data

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin Support Assistant Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin Support Assistant Diploma Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin Support Assistant Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin Support Assistant Diploma Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin Support Assistant Diploma ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin Support Assistant Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin Support Assistant Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin Support Assistant Diploma was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin Support Assistant Diploma is a great way for you to gain multiple skills from the comfort of your home.