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3411 Office Skills & Productivity courses in Cardiff delivered Online

Medical Secretary & Medical Terminology with Executive PA & Medical Receptionist

By Training Tale

Medical Secretary: Medical Secretary Training Online A medical secretary: medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary: Medical Secretary Training course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Secretary Course This Medical Secretary Course includes 5 FREE PDF Certificates. Lifetime access to this Medical Secretary Course Instant access to this Medical Secretary: Medical Secretary Course Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course Courses are included in this Medical Secretary: Medical Secretary Training course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Medical Terminology Course 03: Executive Secretary & PA Training Course 04: Office Management and Administration Course 05: Level 2 Customer Service Medical Secretary & Terminology with Executive Secretary & PA Training Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Detailed course curriculum of the Medical Terminology: Module 01: Introduction to Medical Terminology Module 02: Body Systems Terminology Module 03: Medical Specialties and Procedures Module 04: Common Medical Conditions and Diseases Module 05: Medical Documentation and Communication Module 06: Pharmacology Module 07: You Have to Know Other Topics Detailed course curriculum of the Executive Secretary & PA Training: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Detailed course curriculum of the Office Management and Administration: Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Detailed course curriculum of the Level 2 Customer Service: Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Who is this course for? Medical Secretary & Terminology with Executive Secretary & PA Training This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.

Medical Secretary & Medical Terminology with Executive PA & Medical Receptionist
Delivered Online On Demand16 hours
£12

Diploma in Medical Receptionist & Secretary

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Medical Receptionist & Secretary will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Medical Receptionist & Secretary will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Receptionist & Secretary will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Diploma in Medical Receptionist & Secretary Bundle Course Course 01: Diploma in Medical Receptionist & Secretary Course 02: Level 7 Life Coaching Course 03: Anger Management ***Others Included of Diploma in Medical Receptionist & Secretary Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------ Assessment Method After completing each module of the Diploma in Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Receptionist & Secretary, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Medical Receptionist & Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Diploma in Medical Receptionist & Secretary because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Diploma in Medical Receptionist & Secretary
Delivered Online On Demand12 hours
£12

Medical Secretary - Medical Jargon and Terminology

By Compliance Central

Are you looking to enhance your Medical Secretary skills? If yes, then you have come to the right place. Our comprehensive course on Medical Secretary will assist you in producing the best possible outcome by mastering the Medical Secretary skills. Main Course: Medical Secretary Training Additional Gifts: Course 01: Medical Transcription: Audio TypistCourse 02: Touch Typing Training The Medical Secretary course is for those who want to be successful. In the Medical Secretary, you will learn the essential knowledge needed to become well versed in Medical Secretary. Our Medical Secretary course starts with the basics of Medical Secretary and gradually progresses towards advanced topics. Therefore, each lesson of this Medical Secretary course is intuitive and easy to understand. Why would you choose the Medical Secretary from Compliance Central: Lifetime access to Medical Secretary materials Full tutor support is available from Monday to Friday with the Medical Secretary Learn Medical Secretary skills at your own pace from the comfort of your home Gain a complete understanding of Medical Secretary Accessible, informative Medical Secretary learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Medical Secretary course Study Medical Secretary in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Medical Secretary course Medical Secretary - Medical Jargon and Terminology Curriculum Breakdown of the Course Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Medical Secretary helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Medical Secretary. It is also great for professionals who are already working in Medical Secretary and want to get promoted at work. Requirements To enrol in this Medical Secretary course, all you need is a basic understanding of the English Language and an internet connection. Career path The Medical Secretary - Medical Jargon and Terminology will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Medical Secretary - Medical Jargon and Terminology. Medical Secretary: £20K to £30K per year Medical Administrator: £21K to £32K per year Medical Transcriptionist: £19K to £28K per year Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Medical Secretary - Medical Jargon and Terminology
Delivered Online On Demand3 hours
£12

Telephone Skills Training

By Training Tale

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Telephone Skills Training
Delivered Online On Demand15 hours
£12

Workplace Confidentiality Training

5.0(1)

By LearnDrive UK

Master the essentials of workplace confidentiality with our comprehensive training course. Learn about business etiquettes, UK legislation, and international standards to safeguard sensitive information. Ideal for professionals committed to maintaining a trusted and secure work environment.

Workplace Confidentiality Training
Delivered Online On Demand1 hour
£5

Office Administration, Leadership & Management - 8 Courses Bundle

By NextGen Learning

Trace the evolution of administrative brilliance and strategic leadership through history as this bundle unfurls a wealth of knowledge directly aligned with your goals. This bundle embodies the essence of "Office Administration & Management" through courses that intricately examine leadership dynamics, legal nuances, and HR strategies. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Office Administration Course 02: Legal Secretary and Office Skills Diploma Course 03: Leadership and Management Course Course 04: Delegation Skills Course 05: HR Management Course Course 06: Paralegal Training Course 07: Emotional Intelligence and Human Behaviour Course 08: Workplace Stress Management Equip yourself with a skillset reminiscent of successful office administration and management practices. Enrich your professional journey with this collection where "Office Administration & Management" takes centre stage, refining your capabilities for today's and tomorrow's challenges. Learning Outcomes Master office operations and communication. Understand workplace legalities. Excel in team management and decisions. Optimise task assignments and productivity. Learn recruitment and conflict resolution. Manage stress and enhance relations. Office Administration & Management competence are non-negotiable in today's fast-paced business environment. This Office Administration & Management bundle provides a concise yet comprehensive journey through the core aspects of these crucial disciplines, offering tangible skills that resonate with the demands of the contemporary workforce. The courses within this Office Administration & Management bundle have been curated to deliver precise, actionable insights. From mastering the nuances of legal procedures to refining your leadership capabilities, each course offers targeted knowledge to address real-world challenges. As you progress, you'll uncover strategies to streamline operations, foster teamwork, and navigate legal complexities, all while enhancing your emotional intelligence for a harmonious workplace. By completing this Office Administration & Management bundle, you will emerge as a proficient professional armed with a multifaceted skill set, ready to tackle the myriad roles that "Office Administration & Management" demands. These courses bridge the gap between theory and practice, equipping you to execute tasks with finesse and make informed decisions that positively impact your organisation. Equip yourself with the prowess to excel in "Office Administration & Management," and seize the opportunities that await in today's competitive landscape. Let this Office Administration & Management bundle be your catalyst for growth, offering in-depth knowledge that sets you apart in your journey toward professional success. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Office Administrators are seeking foundational skills Emerging Leaders aiming to hone their management expertise Legal Professionals navigating office-specific legalities Managers want to enhance their delegation and HR capabilities Individuals interested in mastering emotional intelligence Professionals seeking to tackle workplace stress with finesse Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Office Administrator: £20,000 - £30,000 per year. HR Coordinator: £25,000 - £35,000 per year. Legal Secretary: £22,000 - £28,000 per year. Team Leader: £25,000 - £40,000 per year. Executive Assistant: £30,000 - £45,000 per year. Operations Manager: £35,000 - £60,000 per year. HR Manager: £40,000 - £70,000 per year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Office Administration, Leadership & Management - 8 Courses Bundle
Delivered Online On Demand33 hours
£39

Human Resource Management

By Compete High

Overview   With the ever-increasing demand for HR Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in HR Management may be.   Learning about HR Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in HR Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on HR Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by compete high in this Human Resource Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Human Resource Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Human Resource Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of HR Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in HR Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of HR Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Human Resource Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Chapter 01 - Introduction to Human Resource Management Introduction to Human Resource Management 00:00 Chapter 02 - Skills and Responsibilities of an HR Manager Skills and Responsibilities of an HR Manager 00:00 Chapter 03 - Importance of Human Resource Management Importance of Human Resource Management 00:00 Chapter 04 - Human Resource Management Software Human Resource Management Software 00:00 Chapter 05-Functions of Human Resource Management Functions of Human Resource Management 00:00 Chapter 06-Benefits of HRM Benefits of HRM 00:00 Final Assessment Final Assessment

Human Resource Management
Delivered Online On Demand6 hours
£25

Engineering Calculus Made Simple (Derivatives)

By Compete High

Course Title: Engineering Calculus Made Simple (Derivatives) Are you struggling to grasp the intricacies of calculus and derivatives in your engineering studies? Fear not, because our comprehensive course, 'Engineering Calculus Made Simple (Derivatives),' is designed to demystify the complexities of this crucial subject and empower you with the knowledge and skills needed to excel in your engineering endeavors.   Key Features: Clarity and Simplicity: We understand that calculus, especially derivatives, can be intimidating. Our course breaks down complex concepts into easy-to-understand, bite-sized modules, ensuring that you not only comprehend the material but also gain a deep appreciation for its application in engineering. Real-world Applications: Our instructors bridge the gap between theory and practice by emphasizing real-world applications of derivatives in engineering scenarios. From optimizing design parameters to analyzing dynamic systems, you'll gain insights into how derivatives play a crucial role in solving practical engineering problems. Interactive Learning: Engage in a dynamic learning experience with our interactive sessions, where you'll have the opportunity to solve problems, ask questions, and receive immediate feedback. Our instructors are committed to ensuring your active participation and understanding throughout the course. Expert Instructors: Learn from seasoned professionals and educators with a wealth of experience in both engineering and calculus. Our instructors are dedicated to simplifying complex topics and providing you with the tools to excel in your academic and professional pursuits. Comprehensive Resources: Access a rich repository of resources, including video lectures, practice problems, and supplementary materials. These resources are designed to reinforce your understanding and allow you to revisit key concepts at your own pace. Progressive Learning Path: Our course follows a carefully structured learning path, gradually building your understanding of derivatives from foundational principles to advanced applications. Whether you're a beginner or looking to reinforce your existing knowledge, our course caters to a range of proficiency levels.   Benefits: Gain a solid foundation in derivative concepts and applications. Improve problem-solving skills for engineering scenarios. Boost confidence in tackling calculus-related challenges. Enhance your academic performance and career prospects.   Enroll in 'Engineering Calculus Made Simple (Derivatives)' today and take the first step towards mastering the fundamental tools of engineering calculus. Unleash your potential and build a strong foundation for success in your academic and professional journey. Don't let derivatives be a stumbling block - make them your stepping stones to engineering excellence! Course Curriculum Introduction To Engineering Calculus Made Simple (Derivatives) Course Introduction To Engineering Calculus Made Simple (Derivatives) Course 00:00 Functions Functions 00:00 Limits Limits 00:00 The Derivative The Derivative 00:00 Trig Identities Trig Identities 00:00 The Squeeze Theorem The Squeeze Theorem 00:00 The Derivative Of Sin(X) The Derivative Of Sin(X) 00:00 The Derivative Of Cos(X) The Derivative Of Cos(X) 00:00 Other Derivatives Other Derivatives 00:00

Engineering Calculus Made Simple (Derivatives)
Delivered Online On Demand3 hours 34 minutes
£25

Telephone Etiquette

By Compete High

Overview With the ever-increasing demand for Telephone Etiquette in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Telephone Etiquette may be. Learning about Telephone Etiquette or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Telephone Etiquette . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Telephone Etiquette is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Telephone Etiquette course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Telephone Etiquette course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Telephone Etiquette course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Telephone Etiquette , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Telephone Etiquette , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Telephone Etiquette , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Telephone Etiquette course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Telephone Etiquette Introduction to Telephone Etiquette 00:00 Module 2 - Aspects of Phone Etiquette Aspects of Phone Etiquette 00:00 Module 3 - How to Talk on the Phone How to Talk on the Phone 00:00 Module 4 - Eliminate Phone Distractions Eliminate Phone Distractions 00:00 Module 5 - Inbound Calls _ Outbound Calls Inbound Calls _ Outbound Calls 00:00 Module 6 - Dealing With Angry Customers Dealing With Angry Customers 00:00 Module 7 - Handling Interoffice Calls _ Voicemail Messages Handling Interoffice Calls _ Voicemail Messages 00:00 Module 8 - The 11 Essential Rules of Phone Etiquette The 11 Essential Rules of Phone Etiquette 00:00

Telephone Etiquette
Delivered Online On Demand8 hours
£25

Microsoft Word Online Training

By Compete High

Overview With the ever-increasing demand for Microsoft Word in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Microsoft Word may be. Learning about Microsoft Word or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Microsoft Word. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Microsoft Word is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Microsoft Word course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Microsoft Word course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Microsoft Word course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Microsoft Word, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Microsoft Word, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Microsoft Word, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Microsoft Word course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01 - Introduction to Microsoft Word Introduction to Microsoft Word 00:00 Module 02 - Formatting text of a Modern Document Formatting text of a Modern Document 00:00 Module 03 - Enhancing a document's contents Enhancing a document's contents 00:00 Module 04 - Basic Graphics tools Basic Graphics tools 00:00 Module 05 - Presenting a Document Presenting a Document 00:00 Module 06 - Reviewing and Finalizing Documents Reviewing and Finalizing Documents 00:00

Microsoft Word Online Training
Delivered Online On Demand6 hours
£25