Booking options
£25
£25
On-Demand course
8 hours
All levels
With the ever-increasing demand for Telephone Etiquette in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Telephone Etiquette may be.
Learning about Telephone Etiquette or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Telephone Etiquette . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Telephone Etiquette is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.
The self-paced online learning methodology by compete high in this Telephone Etiquette course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!
Instead of searching for hours, enrol right away on this Telephone Etiquette course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.
While we refrain from discouraging anyone wanting to do this Telephone Etiquette course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:
Anyone looking for the basics of Telephone Etiquette ,
Jobseekers in the relevant domains,
Anyone with a ground knowledge/intermediate expertise in Telephone Etiquette ,
Anyone looking for a certificate of completion on doing an online training on this topic,
Students of Telephone Etiquette , or anyone with an academic knowledge gap to bridge,
Anyone with a general interest/curiosity
This Telephone Etiquette course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.
Module 1 - Introduction to Telephone Etiquette
Introduction to Telephone Etiquette
00:00
Module 2 - Aspects of Phone Etiquette
Aspects of Phone Etiquette
00:00
Module 3 - How to Talk on the Phone
How to Talk on the Phone
00:00
Module 4 - Eliminate Phone Distractions
Eliminate Phone Distractions
00:00
Module 5 - Inbound Calls _ Outbound Calls
Inbound Calls _ Outbound Calls
00:00
Module 6 - Dealing With Angry Customers
Dealing With Angry Customers
00:00
Module 7 - Handling Interoffice Calls _ Voicemail Messages
Handling Interoffice Calls _ Voicemail Messages
00:00
Module 8 - The 11 Essential Rules of Phone Etiquette
The 11 Essential Rules of Phone Etiquette
00:00
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