Course Overview Receptionists play an important role in office support, with a diverse range of duties from welcoming customers to scheduling appointments and dealing with clients. To succeed in this role, you'll need to have an array of soft skills and be an excellent communicator. This is where this Receptionist Skills Course comes in! In this Online Receptionist Course, you will learn a range of skills needed to excel in any office support role. It will teach you all about telephone etiquette, time management, business communication, organisation, and much more. You will also familiarise with fundamental office procedures. The role and responsibilities of a Receptionist will be discussed throughout the course, through case studies designed for aspiring professionals. What's more, this course is packed with tips and strategies for self-empowerment and professional development, including how to stay disciplined and manage workplace stress. Gain a recognised qualification in Admin & Receptionist Skills and advance your career today! What You Will Learn In this Receptionist Training Course, you will learn a wide range of transferable skills and administrative skills needed to become a successful Receptionist. It covers ley office procedures, office etiquette, professional development techniques, and much more. Strategies for Getting Organised & Managing Your Time Improving Your Verbal and Nonverbal Communication Self-Empowerment Techniques for the Workplace How to Work Effectively in a Team of Two An Overview of Office Administrative Procedures The Role & Responsibilities of a Receptionist What You Should Include in Your Binder How to Schedule and Prioritise Your Time Business Writing and Telephone Etiquette How to Deal With Difficult Customers/Clients Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Give a compliment to your career and take it to the next level. This Executive PA will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Executive PA will help you keep ahead of the pack. The Executive PA incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Executive PA will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Executive PA, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Executive PA course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Executive PA Bundle: Course 1: Executive PA Course 2: Paralegal Course 3: GDPR Course 4: Level 2 Microsoft Office Essentials Course 5: Document Control Course 6: Touch Typing Essentials Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 9: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the course to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses including this Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course Curriculum of Executive PA: Course 1: Executive PA Introduction to Personal Assistant Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Communication Skills Customer Service Microsoft Office Skills Course 2: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 3: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 4: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 Course 5: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Course 6: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L ---------- Executive PA---------- Course 7: Online Meeting Management Course 8: Minute Taking Essentials Level 2 Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Moving from Secretary to an Executive PA Role) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Admin, Secretarial and PA Diploma Level 6 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Admin, Secretarial and PA Diploma Level 6 Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Admin, Secretarial and PA Diploma Level 6 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Admin, Secretarial and PA Diploma Level 6 Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Admin, Secretarial and PA Diploma Level 6 ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing. Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin, Secretarial and PA Diploma Level 6 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Admin, Secretarial and PA Diploma Level 6 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Admin, Secretarial and PA Diploma Level 6 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Admin, Secretarial and PA Diploma Level 6 was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Admin, Secretarial and PA Diploma Level 6 is a great way for you to gain multiple skills from the comfort of your home.
Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Office Administrator. From this comprehensive Office Administration course, you will be able to understand the principles of Office Administrator. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Office Administration is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the office administration Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Office Administration course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Office Administration course, learn the vital abilities and knowledge you require to succeed in your life. Office Administration Introduction to Office Administration 00:14:00 Skills of an Effective Administrator 00:15:00 Business Writing Skills 00:40:00 Communication Skills 00:25:00 Managing Meetings and Giving Feedback 01:24:00 Organisational Skills 01:16:00 Telephone Etiquette 01:07:00 Negotiation Techniques 00:16:00 Conflict Management 00:14:00 Stress Management 00:16:00 Time Management 00:37:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Edit Text 00:13:00 Build a Presentation 00:27:00 Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Insert Images 00:10:00 Insert Shapes 00:15:00 Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Assignment Assignment - Office Administration 00:00:00 Recommended Materials Workbook - Office Administration 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***24 Hour Limited Time Flash Sale*** Admin, Secretarial & PA Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Admin, Secretarial & PA Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Admin, Secretarial & PA Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Admin, Secretarial & PA Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Admin, Secretarial & PA Level 5 Diploma Career Bundle: Course 01: Admin, Secretarial & PA Course 02: Office Administration & Skills Diploma Course 03: Executive Secretary and PA Course 04: Compliance Officer Training Level 3 Course 05: Customer Service Training Course 06: Facilities Management Certificate (FMC) Course 07: Diploma in Performance Management Course 08: Project Management Course Course 09: Change Management Course 10: Financial Analysis Course Course 11: Business Administration Course 12: Diploma in Business Proposal Writing Course 13: Business Etiquette and Professional Behavior Course 14: Business Improvement Course 15: Negotiation Skills Certificate Course 16: Retail Management Skills Course 17: Product Management Course 18: Visual Merchandising Diploma Course 19: Strategic Marketing & Planning Course 20: Business Training: Communication Skills Course 21: Level 3: Public Speaking Diploma Course Course 22: Developing Interpersonal Skills Course Course 23: Workplace Confidentiality Course 24: Minute Taking Course 25: Touch Typing Masterclass Course 26: Complete Microsoft Word Course 27: Email Writing Training Course 28: Document Control Course 29: Copywriting Course 30: Information Management With Admin, Secretarial & PA Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Admin, Secretarial & PA Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Admin, Secretarial & PA Level 5 Diploma? Free CPD Accredited Certificate upon completion of Admin, Secretarial & PA Level 5 Diploma Get a free student ID card with Admin, Secretarial & PA Level 5 Diploma Lifetime access to the Admin, Secretarial & PA Level 5 Diploma course materials Get instant access to this Admin, Secretarial & PA Level 5 Diploma course Learn Admin, Secretarial & PA Level 5 Diploma from anywhere in the world 24/7 tutor support with the Admin, Secretarial & PA Level 5 Diploma course. Start your learning journey straightaway with our Admin, Secretarial & PA Level 5 Diploma Training! Admin, Secretarial & PA Level 5 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Admin, Secretarial & PA Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Admin, Secretarial & PA Level 5 Diploma course. After passing the Admin, Secretarial & PA Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Admin, Secretarial & PA Level 5 Diploma course is ideal for: Students seeking mastery in Admin, Secretarial & PA Professionals seeking to enhance Admin, Secretarial & PA skills Individuals looking for an Admin, Secretarial & PA-related career. Anyone passionate about Admin, Secretarial & PA Requirements This Admin, Secretarial & PA Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Admin, Secretarial & PA Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
This comprehensive bundle is tailor-made to equip individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge needed for success in healthcare administration. With a strong focus on the pivotal role of a Medical Secretary within the healthcare sector, participants will delve into various aspects of the profession. The program covers a wide range of topics essential for Medical Secretaries, including medical terminology, clinical coding, transcription, GDPR compliance, and document management. Learners will also gain expertise in effective communication, customer service, and stress management, all of which are crucial skills for "Medical Secretaries" working in healthcare environments. Throughout this bundle, the central theme of a Medical Secretary is prominent, ensuring that participants not only understand the responsibilities and intricacies of the role but also develop practical skills to excel in healthcare administration. Graduates emerge as capable "Medical Secretaries," ready to manage patient records, navigate medical coding, ensure GDPR compliance, and efficiently handle administrative tasks in healthcare facilities. Whether you are embarking on a career as a Medical Secretary or looking to enhance your existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities faced by Medical Secretaries in healthcare settings. *** Course Curriculum *** Here is the curriculum breakdown of the Medical Secretary Bundle: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Clinical Coding : ICD-10-CM Course 08: Clinical Coding Inpatient Training: DRG-ICD Course 09: Clinical Coding Inpatient Training: DRG-PCS Course 10: Medical Coding Training: Develop Inpatient DRG Course 11: Compliance Risk and Management Course 12: Phone-Based Customer Service Course 13: Effective Communication Skills Diploma Course 14: Touch Typing Essentials Course 15: Level 2 Microsoft Office Essentials Course 16: Personal Hygiene Course 17: Stress Management Training Course 18: Critical Thinking in The Workplace Learning Outcomes of Medical Administration Bundle Upon completion, you'll gain mastery in: Proficiency in medical terminology and patient records management for effective "Medical Secretary" roles. Competence in appointment scheduling and healthcare ethics is crucial in medical office administration. Skill in effective communication within a healthcare environment, supporting medical professionals effectively. Mastery of administrative tasks, ensuring efficient medical office operations as a "Medical Secretary." Understanding of healthcare compliance and privacy regulations to maintain patient confidentiality. Preparedness for a "Medical Secretary" career, contributing to healthcare facilities' professionalism and efficiency. Why Choose Our Medical Secretary Course? FREE Medical secretary certificate accredited Get a free student ID card with Medical Secretary Training Get instant access to this Medical secretary course. Learn Medical secretary from anywhere in the world The Medical secretary is affordable and simple to understand The Medical Secretary is an entirely online, interactive lesson with voiceover audio Lifetime access to the Medical secretary course materials The Medical secretary comes with 24/7 tutor support This comprehensive bundle is meticulously designed to prepare individuals aspiring to become proficient Medical Secretaries with the essential skills and knowledge required for success in healthcare administration. With a dedicated focus on the pivotal role of a Medical Secretary within healthcare settings, participants will acquire the necessary expertise across various facets of this profession. The program covers an extensive range of topics vital for Medical Secretaries, encompassing medical terminology, clinical coding, transcription, GDPR compliance, and document management. Additionally, learners will develop expertise in effective communication, customer service, and stress management - all essential competencies for Medical Secretaries operating within healthcare environments. Throughout this bundle, the role of a Medical Secretary takes centre stage, ensuring participants not only comprehend the responsibilities and intricacies of the role but also cultivate practical skills to excel in healthcare administration. Graduates emerge as adept Medical Secretaries, well-prepared to manage patient records, navigate medical coding, uphold GDPR compliance, and proficiently handle administrative tasks within healthcare facilities. Whether embarking on a career as a Medical Secretary or seeking to enhance existing skills in this field, this bundle offers a comprehensive education that aligns with the unique demands and opportunities encountered by Medical Secretaries in healthcare settings. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) bundle is suitable for: Aspiring Medical Secretaries Healthcare Administrators Medical Transcriptionists Compliance Officers Healthcare Professionals Healthcare Enthusiasts Requirements Medical Administration (Medical Receptionist, Medical Secretary & Clinical Governance) Career path Forge your path to roles such as: Medical Receptionist (£18,000 - £25,000). Medical Secretary (£20,000 - £30,000). Clinical Coding Specialist (£25,000 - £40,000). Healthcare Compliance Officer (£25,000 - £35,000). Customer Service Representative (£18,000 - £28,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included