Booking options
£25
£25
On-Demand course
4 days
All levels
Receptionists play an important role in office support, with a diverse range of duties from welcoming customers to scheduling appointments and dealing with clients. To succeed in this role, you'll need to have an array of soft skills and be an excellent communicator.
This is where this Receptionist Skills Course comes in!
In this Online Receptionist Course, you will learn a range of skills needed to excel in any office support role. It will teach you all about telephone etiquette, time management, business communication, organisation, and much more. You will also familiarise with fundamental office procedures.
The role and responsibilities of a Receptionist will be discussed throughout the course, through case studies designed for aspiring professionals. What's more, this course is packed with tips and strategies for self-empowerment and professional development, including how to stay disciplined and manage workplace stress.
Gain a recognised qualification in Admin & Receptionist Skills and advance your career today!
Strategies for Getting Organised & Managing Your Time
Improving Your Verbal and Nonverbal Communication
Self-Empowerment Techniques for the Workplace
How to Work Effectively in a Team of Two
An Overview of Office Administrative Procedures
The Role & Responsibilities of a Receptionist
What You Should Include in Your Binder
How to Schedule and Prioritise Your Time
Business Writing and Telephone Etiquette
How to Deal With Difficult Customers/Clients
We understand more than anyone how important it is for yo...