2691 Office Skills & Productivity courses in Catterick Garrison delivered On Demand

Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Operations Management course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 1 Business Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course >> Other Benefits of Diploma in Operations Management Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Course curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

Description: Microsoft SharePoint is a web-based, collaborative platform that is a strong document management and storage system. Microsoft SharePoint 2016 Complete Course has been designed so that you, an administrator, site owner or a normal user, can fully garner knowledge about this web-based application and use it to full potential. In this course, for administrators, you will learn about the interface of SharePoint Team sites: opening, navigating, working, sharing contents, using communication features, etc. For site owners, you will learn to create a new site, adding and configuring libraries, site settings, assigning permission and rights. For the users, you will learn to share and edit contents, accessing SharePoint and using alternative methods. Learning Outcomes: Accessing and navigating through SharePoint sites Adding documents and searching in SharePoint sites Filter, group and sort lists, while also adding item to lists, modifying them and configuring views Collaborating with others by sharing and updating profiles, sharing and following content, and creating blog posts Using SharePoint across other Microsoft Office programs like Outlook Integrate SharePoint with OneDrive and using it on mobile devices Create and design SharePoint sites Management of document library, the site assets library, and adding wikis for sites How to add blogs and adding & configuring lists like - announcement list, task list, contact list, calendar lists and custom lists Site setting management through search options, administration settings and navigation settings Managing access rights through site permission configuration, security options and security components Create & backing up site collections, set quotas, and configure audit options Handle different features and apps Adding RSS feed to sites and creation and configuration of document sets Content type creation and adding columns to it Configure site policies, in-place records management, and information management policies Configure and utilize content organizer Understanding workflows and its composition SharePoint workflow planning and development Configuring and implementing search options and search alerts Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Microsoft SharePoint 2016 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Microsoft SharePoint 2016 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Access SharePoint Sites 00:15:00 Navigate SharePoint Sites 00:15:00 Adding Documents 00:15:00 Searching SharePoint 00:15:00 Add Items to Lists 00:15:00 Modifying List Items 00:15:00 Configure List Views 00:15:00 Filter, Group, and Sort List Data 00:15:00 Update and Share Your Profile 00:15:00 Share and Follow SharePoint Content 00:15:00 Create a Blog Post 00:30:00 Open and Save SharePoint Documents with Microsoft Office 00:15:00 Use Document Versions in Microsoft Office 00:30:00 Access SharePoint Using Outlook 2016 00:15:00 Synchronize OneDrive with SharePoint 00:15:00 Use SharePoint with a Mobile Device 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Users 00:00:00 Module : 2 Create a Site 00:45:00 Design Your SharePoint Site 01:00:00 Configure a Document Library for a Team Site 01:30:00 Configure the Site Assets Library for a Site 00:45:00 Add a Wiki to your Site 00:45:00 Add an Announcement List 00:45:00 Add a Task List 00:30:00 Add a Blog 00:30:00 Add a Custom List 01:30:00 Configure Site Search Options 00:30:00 Configure Site Administration Settings 00:30:00 Configure Site Navigation Settings 00:45:00 Configure Site Permissions and Security Options 01:00:00 Activities Activities - Microsoft SharePoint 2016 For Site Owners 00:00:00 Module : 3 Create a Site Collection 00:45:00 Set Quotas 00:30:00 Configure Audit Options 00:30:00 Back Up a Site Collection 00:15:00 Managing Features and Apps 00:30:00 Add an RSS Feed to Your Site 00:30:00 Create a New Content Type 01:15:00 Add Columns to Content Types 00:45:00 Configure Site Polices 00:45:00 Configure In-Place Records Management 01:00:00 Configure Information Management Policies 01:15:00 Configure and Use the Content Organizer 01:15:00 Understanding Workflows 00:30:00 Create and Run a Workflow 01:00:00 Configure Search Options 01:00:00 Create Search Alerts 00:15:00 Activities Activities - Microsoft SharePoint 2016 For Administrators 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Here you go the next/another part after Microsoft Project 2016 for Beginners. This Microsoft Project 2016 Advanced is the ultimate next step designed for anyone who has completed the Microsoft Project 2016 beginner course, or experienced project managers ready to take their next project skills to the next level. By taking this Microsoft Project 2016 Advanced you will get comfortable on managing the project environment, working within task structures, generating views, and creating reports and much more. So, become an expert at Microsoft Project 2016 with this advanced course. Learning Outcomes: How to link projects, create and use resource pools, and baseline a project Working with custom fields, changing project options and extending projects with apps Change task list, create network diagram, manage critical path, use lag and lead, update project work, and analyze earned value Four different ways to generate project views including: using view commands, existing views, creating custom views, and formatting and sharing the timeline view Utilize existing, create custom and export visual reports Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Managing the Project Environment Link Projects 01:00:00 Create and Use Resource Pools 01:30:00 Baseline a Project 00:00:00 Work with Custom Fields 01:30:00 Change Project Options 01:30:00 Extend Project with Apps 00:30:00 Managing Task Structures Change a Task List 01:30:00 Create a Network Diagram 00:45:00 Manage the Critical Path 00:15:00 Use Lag and Lead 00:30:00 Update Project Work 00:45:00 Analyze Earned Value 01:00:00 Generating Project Views Use View Commands 01:00:00 Use Existing Views 00:15:00 Create Custom Views 01:30:00 Format and Share the Timeline View 00:45:00 Producing Project Reports Use Existing Reports 00:30:00 Create Custom Reports 01:30:00 Export Visual Reports 01:00:00 Activities Activities - Microsoft Project 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Project 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Project 2016 Advanced 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Receptionist : Medical Receptionist and Terminology Do you want to acquire all the skills and information required to operate as a receptionist? This Receptionist : Medical Receptionist and Terminology will teach you all the skills you need to act as a bridge between the company and its clients. After completing this Receptionist : Medical Receptionist and Terminology, you will have a thorough grasp of the roles and responsibilities of a medical secretary. This Receptionist : Medical Receptionist and Terminology will teach you a number of medical secretarial skills. Moreover, this Receptionist : Medical Receptionist and Terminology will also address various legal aspects of the healthcare industry and the fundamental concepts of patient confidentiality. This Receptionist : Medical Receptionist and Terminology has improved understanding of law, ethics, and medicine. This Receptionist : Medical Receptionist and Secretary will help you understand health and safety problems in a clinical setting and help you communicate with patients successfully. Become more knowledgeable about The Hospital Service, Private Medical, Paperwork, Fees, and Finances in General Practises by enrolling in our Receptionist : Medical Receptionist and Terminology! Learning Outcomes Of Receptionist : Medical Receptionist and Terminology After completing this Receptionist : Medical Receptionist and Terminology, the learner will be able to: Understand the basics of the National Health Service and the roles and responsibilities of a Receptionist. The Medical Receptionist and Secretary describes how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics, and Medicine as a Receptionist. The Medical Receptionist and Secretary gives a thorough understanding of the effective filing system in medical offices. The Medical Receptionist and Secretary will help you familiarise yourself with the concept of patient confidentiality and its dos and don’ts. Become skilled at controlling and ordering stocks, supplies, Medical Terminology and Clinical Aspects With the help of Medical Receptionist and Secretary. The Medical Receptionist and Secretary increases your knowledge of the importance of health and safety in the healthcare sector. You can gain a solid understanding of Complementary Medicine from this Medical Receptionist and Secretary. Main Course: Medical Receptionist and Secretary Free Courses are including with this Receptionist : Medical Receptionist and Terminology Course Along with The Medical Receptionist and Secretary Course, We Offer a free Medical Terminology course Along with The Medical Receptionist and Secretary Course, We Offer a free Nursing & Prescribing Course Along with The Medical Receptionist and Secretary Course, We Offer a free Practice Nurse Course Along with The Medical Receptionist and Secretary Course, We Offer a free Executive Secretary & PA Training Course Special Offers of this Receptionist : Medical Receptionist and Terminology Course This Medical Receptionist and Secretary Course includes a FREE PDF Certificate. Lifetime access to this Medical Receptionist and Secretary Course Instant access to this Medical Receptionist and Secretary Course Get FREE Tutor Support to this Medical Receptionist and Secretary Course Receptionist : Medical Receptionist and Terminology During our Receptionist: Medical Receptionist Course, you will acquire all the skills necessary to work as a Medical Secretary. The medical industry is demanding and calls for tact, endurance, empathy, and a constant attention to detail. You will learn all the necessary skills in this Receptionist: Medical Receptionist Course to serve as a liaison between patients and doctors. Who is this course for? Receptionist : Medical Receptionist and Terminology Health care professionals that work or aspire to work in healthcare environments including hospitals, clinics, and healthcare institutions should take this Receptionist : Medical Receptionist and Secretary. Requirements Receptionist : Medical Receptionist and Terminology To enrol in this Receptionist : Medical Receptionist and Secretaryr Course, students Need : To join in our Receptionist : Medical Receptionist and Secretary Course, you must have a strong command of the English language. To successfully complete our Receptionist : Medical Receptionist and Secretary Course, you must be vivacious and self driven. To complete our Receptionist : Medical Receptionist and Secretary Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Receptionist : Medical Receptionist and Secretary Course. Career path Receptionist : Medical Receptionist and Terminology You will be able to pursue career prospects as a Medical Receptionist, Medical Secretary, and many more after finishing this Receptionist : Medical Receptionist and Secretary course.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00