406 Office Manager courses

Clear, fast typing remains a prized skill in today’s digital world. This mini bundle covers everything from touch typing basics to advanced audio transcription, Microsoft Word proficiency, and sales writing. Plus, it adds creative writing to help you find your unique voice on screen. Whether you want to improve your typing speed or polish your writing for professional contexts, this bundle lays out the essentials with no fluff. It’s a neat package for those who want to type smarter, write better, and make every word count. Learning Outcomes: Improve typing speed and accuracy using proven techniques. Develop skills to transcribe audio efficiently and clearly. Gain familiarity with Microsoft Word tools and functions. Learn basics of sales writing for persuasive communication. Explore creative writing to enhance expressive skills. Understand formatting and editing for professional documents. Who Is This Course For: Administrative staff needing faster, more accurate typing skills. Aspiring transcriptionists wanting audio typing expertise. Freelancers looking to sharpen writing and typing capabilities. Sales professionals crafting clear and persuasive messages. Students improving document preparation and writing confidence. Writers exploring creative styles and techniques online. Office workers handling diverse writing and formatting tasks. Anyone wanting to combine typing speed with quality writing. Career Path: Transcriptionist – £22,000 per year Administrative Assistant – £20,500 per year Sales Copywriter – £26,000 per year Data Entry Clerk – £19,000 per year Content Writer – £24,000 per year Office Manager – £28,000 per year

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Overview: Give a compliment to your career and take it to the next level. This Business Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Business Management bundle will help you stay ahead of the pack. Throughout the Business Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Business Management course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Management Bundle Consists of the following Premium courses: Course 01: Business Management Advanced Diploma Course 02: Strategic Business Management Course 03: Business Administration Level 3 Course 04: Compliance & Business Risk Management Course 05: Business Strategy Planning Course 06: Business Law Course 07: Basic Business Finance Course 08: Business Improvement Course 09: Business Intelligence Analyst Course 10: Google Data Studio: Data Analytics Course 11: International Business Principles Course 12: Introduction to Business Analysis Course 13: Financial Management Course 14: Payroll Administrator Training Course 15: Sales: Psychology of Customers Course 16: Budgeting and Forecasting Course 17: Negotiation Skills Certificate Course 18: Marketing Online Course Course 19: Branding Fundamentals Course 20: Business Training: Communication Skills Enroll now in Business Management to advance your career, and use the premium study materials from Apex Learning. Key Features of the Business Management Course: FREE Business Management CPD-accredited certificate Get a free student ID card with Business Management training (£10 applicable for international delivery) Lifetime access to the Business Management course materials The Business Management program comes with 24/7 tutor support Get instant access to this Business Management course Learn Business Management training from anywhere in the world The Business Management training is affordable and simple to understand The Business Management training is entirely online Description: The Business Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. ★★★ Course Curriculum of Business Management ★★★ Course 01: Business Management Advanced Diploma Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Development and Succession Planning Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organisational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management ---------- And 10 More Courses ---------- How will I get my Business Management Certificate? After successfully completing the Business Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enroll now in this Business Management Bundle to kickstart your career! Who is this course for? Anyone from any background can enroll in this Business Management bundle. Requirements This Business Management course has been designed to be fully compatible with tablets and smartphones. Career path Completing this Business Management course will enhance your CV and open doors to various roles in Business Management, administration, and compliance: Business Management Administrator - £22,000 to £30,000 Business Management Office Manager - £28,000 to £40,000 Business Management Compliance Officer - £30,000 to £45,000 Business Management Risk Management Specialist - £35,000 to £50,000 Business Management Operations Manager - £40,000 to £60,000 Business Management Compliance & Risk Director - £60,000 to £90,000 Certificates Digital certificate - Included Hardcopy certificate - Included

The Management Skills Training Mini Bundle is built for those who manage people, deadlines, or both—often at the same time. With focused lessons in Team Leader, Problem Solving, Stress Management, GDPR, and Communication Skills, this bundle helps bring order to workplace chaos (without needing a panic button). It’s ideal for supervisors, coordinators, or anyone who’s ever had to write a polite email while fuming inside. Tidy up your workflow, avoid GDPR headaches, and keep your cool—all while learning at your own pace. The Management Skills Training Mini Bundle is designed for clarity, not complexity. Learning Outcomes: Manage teams and delegate responsibilities with better clarity. Handle stressful situations with calm, collected responses. Improve workplace communication through active listening techniques. Solve internal challenges using structured thinking approaches. Apply GDPR principles in everyday digital communication. Strengthen leadership confidence through knowledge, not guesswork. Who is this Course For: Managers dealing with team challenges and responsibilities. Coordinators aiming for better stress and people management. Professionals working with GDPR-related documents or data. Team leads looking for a communication refresh. Staff in charge of decision-making and staff feedback. Office supervisors balancing tasks, emails, and phone calls. Anyone expected to “sort it out” at work. Individuals new to managing or leading small teams. Career Path: Team Leader – £28,500/year Office Manager – £31,000/year People Operations Coordinator – £30,000/year Project Support Officer – £27,000/year Compliance Administrator – £29,500/year Internal Communications Officer – £28,000/year

The Business, Management, and Administrative Studies Mini Bundle is designed for those who keep things running smoothly behind the scenes — or plan to. Covering business and operations management, project planning, communication, and problem solving, this bundle is built for structure, not show. It’s a great fit for administrative professionals or aspiring team leaders wanting a stronger grasp of workflow, planning, and effective workplace communication. This isn't about padding CVs with flashy jargon — it’s about understanding the core mechanics that keep businesses functioning. Learning Outcomes: Learn how business operations are structured and maintained. Understand project management tasks, stages, and planning tools. Study the value of good workplace communication and messaging. Apply methods to solve common business and process problems. Explore how management supports people and team objectives. Gain insight into workflows in administrative support settings. Who Is This Course For: Admin staff working in fast-paced business environments. New team leaders learning coordination and communication. Junior project managers needing a knowledge boost. Office professionals looking to organise work processes. Jobseekers applying for support or team roles. Small business owners handling tasks across departments. Operations staff keen to learn structure and workflow. Anyone involved in day-to-day management and admin roles. Career Path: Office Manager – £30,000 to £45,000 Project Coordinator – £27,000 to £39,000 Administrative Officer – £24,000 to £32,000 Business Support Executive – £26,000 to £38,000 Operations Assistant – £23,000 to £35,000 Communications Administrator – £24,000 to £34,000

Overview The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. So to cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Microsoft Office bundle. Our Microsoft Office package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will learn the basics step by step with clear lessons and support from experienced tutors. You will be able to hone your knowledge from beginner to advanced level of Microsoft office as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. As Microsoft Office, there are endless opportunities for you if you have the right knowledge and skill. Therefore, to make your career journey a successful one, we designed this Microsoft Office bundle as a one-stop solution for you. This 20-in 1 Ultimate Microsoft Office bundle consists of the following Courses: Course 01: MS Word Diploma Course 02: Proofreading & Copyediting Course 03: PowerPoint Diploma Course 04: Microsoft Excel Level 3 Course 05: New Functions in Microsoft Excel 2021 Course 06: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Microsoft Excel: Excel Sheet Comparison with VBA Course 08: Microsoft Excel: Master Power Query in 120 Minutes! Course 09: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 10: Excel Pivot Tables Course 11: Data Analysis in Microsoft Excel Complete Training Course 12: Excel Must know Formulas and Functions Course 13: Excel spreadsheet for Beginner Course 14: Excel Data Analysis Course 15: Excel Vlookup, Xlookup, Match and Index Course 16: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 17: PowerBI Formulas Course 18: Outlook Tips and tricks Course 19: Excel PowerQuery and PowerPivot Course 20: Complete Microsoft Power BI 2021 Additionally, you will get 5 other career-guided courses in this Microsoft Office bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Learning Outcomes of Microsoft Office bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Microsoft Office Know your responsibilities as Microsoft Office and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Microsoft Office Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Microsoft Office bundle. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn Microsoft Office for office admin jobs. It’s ideal for beginners who are just starting or for those who want to refresh their Microsoft Office skills. By mastering Microsoft Office, you’ll be better prepared to handle office tasks efficiently. Requirements This Microsoft Office course has been designed to be fully compatible with tablets and smartphones. Career path Completing this course will enhance your CV and prepare you for a range of office administration roles where Microsoft Office skills are highly valued. Office Assistant: £18,000 to £25,000 Administrative Coordinator: £20,000 to £30,000 Executive Secretary: £25,000 to £40,000 Office Manager: £30,000 to £50,000 Senior Administrative Officer: £40,000 to £60,000 Operations Administrator: £45,000 to £70,000 With strong Microsoft Office knowledge, you’ll be ready to excel in these roles and stand out in the competitive job market.

The Delegation Management Skill Mini Bundle is built for those who need to handle responsibility without losing sleep. From team leadership and effective problem solving to time management and negotiation skills, this bundle is about getting results without doing everyone else's job. Learn how to get things done through people without sounding like you’re bossing them about. The inclusion of Supply Chain Management ties it all together—ensuring that processes, people, and priorities move in sync. Whether you're steering a small team or managing complex schedules, this bundle trims the fluff and teaches you the fundamentals that matter when managing others effectively. Learning Outcomes: Understand how to manage and lead a small team efficiently. Solve problems with structured and logical approaches. Improve daily planning through better time prioritisation strategies. Apply negotiation techniques to workplace communications smartly. Learn task delegation and reduce unnecessary workload stress. Coordinate supply chains with clarity and organisational awareness. Who Is This Course For: Team leads looking to improve delegation strategies and systems. Supervisors managing shifting deadlines and shifting priorities. Managers who need stronger team communication and oversight. Small business owners handling people and operations solo. Professionals keen to make better use of limited time. Employees stepping into leadership roles for the first time. Coordinators dealing with task allocation and follow-ups. Anyone managing both people and processes simultaneously. Career Path: Team Leader – £30,000/year Shift Supervisor – £28,000/year Project Coordinator – £32,000/year Operations Manager – £45,000/year Supply Chain Analyst – £40,000/year Office Manager – £33,000/year

From planning to executing the whole project, it is a highly stressful and challenging task. Not everyone can fill up this role; however, people who have the ability will find lucrative opportunities in their career journey. Train yourself through the Business and Project Management Diploma course if you want to be in the winning team. This course is designed to provide you with the fundamental skills to thrive in the field of business and project management. The Business and Project Management Diploma course will guide you through the whole process of business and project management. In this engaging course, you will learn about organisational structure design, business process management, business planning, business analysis and more. The easy-to-follow modules will help you attain the essential skills for strategic planning and branding. You will receive training on the fundamentals of project management and grasp the essential skills required for handling projects. This is not the end; this course will also introduce you to the ins and outs of the Six Sigma and Lean. This Business and Project Management Diploma course will be a blessing for your career. It will give you adequate skills and a valuable certificate to boost your career. So enrol now and get a step closer to a brilliant career. Learning Outcomes  Learn how to design the organisational structure Familiarise yourself with the fundamentals of business process management Gain the essential knowledge for business planning and analysis Develop the key skills for strategic planning Understand the techniques of branding Build adequate expertise to manage projects Learn the essentials of Six Sigma and Lean process Enrich your knowledge of project communication and quality management Who is this Course for? Business and Project Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this Business and Project Management Diploma course, you will be able to build up accurate knowledge and skills to pursue a career in the following professions. Project Manager Project coordinator Project consultant Human Resource Manager Office Manager Business Administrator Business Consultant Assistant Manager Business Analyst Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Lean Process Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Branding Strategy Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Project Management Introduction 01:00:00 Creating a Project Management Methodology 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Professional Project Management Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Introducing Scope Management 00:07:00 Defining Scope and WBS 00:10:00 WBS and Control 00:07:00 Working with Time Management 00:21:00 Scheduling and the Critical Path Method 00:20:00 The Critical Chain Method 00:18:00 Introduction to Cost Management 00:15:00 Deprecation and Control Costs 00:14:00 Forecasting 00:24:00 Project Quality Management A Theoretical Perspective 00:18:00 Planning Quality 00:15:00 Finalizing Quality Management 00:12:00 What is Risk Management 00:13:00 Risk Analysis 00:08:00 Risk Responses 00:14:00 Project Performance 00:25:00 The Keys to Success 00:22:00 Project Performance Key Values 00:24:00 Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Six Sigma & Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Mock Exam Mock Exam- Business and Project Management Diploma 00:30:00 Final Exam Final Exam- Business and Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

How to Create a Productive Workspace Course Overview This course on creating a productive workspace focuses on optimising your work environment for maximum efficiency and success. It explores strategies for organising your space, improving workflow, and reducing distractions. Learners will gain a solid understanding of the principles that foster productivity, learn how to manage their physical and digital workspace, and discover techniques for maintaining a clutter-free and conducive work environment. This course is designed to support anyone looking to enhance their focus, organisation, and overall productivity, whether working from home or in a professional setting. Course Description In this course, learners will explore essential aspects of designing a productive workspace, including workspace layout, the impact of lighting and ergonomics, and time management techniques. The course covers the importance of decluttering, organising tools, and optimising digital tools to enhance workflow. Learners will also explore the role of personal habits, setting boundaries, and maintaining a positive mindset to ensure sustained productivity. By the end of the course, participants will be equipped with effective strategies to create a workspace that promotes focus, motivation, and success in both professional and personal settings. How to Create a Productive Workspace Curriculum Module 01: Productive Workspace (See full curriculum) Who is this course for? Individuals seeking to optimise their work environment for higher productivity Professionals aiming to improve their organisational and time management skills Beginners with an interest in workspace design and efficiency Anyone looking to enhance their ability to focus and work effectively Career Path Office Manager Workspace Organiser Productivity Consultant Personal Assistant Workplace Efficiency Specialist