822 Objective courses in London

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.

Course Objectives At the end of this course you will be able to: Identify the common objects of an Access database Design and build the structure of a database Input and maintain data Design user-friendly data entry forms Search the database using queries Generate reports from your data 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Introducing Microsoft Access The Access interface Database terminology Access database objects Fields and records Properties Designing a database Planning and designing a table Creating fields Setting common field properties Defining key fields Working with table data Entering and editing data Sorting and filtering table records Deleting records Relationships Why use table relationships? Relationship types Referential Integrity Working with table subdatasheets Querying a database Creating simple Select Queries Specifying query criteria Sorting query results Adding calculated fields Designing Forms Creating simple forms for data entry Designing custom forms Working with form sections Creating sub forms Designing Reports Creating basic list reports Working with grouping and sorting in a report Adding totals to a report Who is this course for? Who is this course for? This course is intended for the user that wants to explore the creation of a relational database. It will focus on the structuring of the database itself and the creation of the basic functional elements of a database in order to manage data. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills

This workshop will provide an opportunity to understand and apply a range of commercial analysis tools in a problem-solving environment.

This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.

Vray for 3ds max face to face training customised and bespoke.

Course Introduction for VTCT upgrade The VTCT qualification is recognised around the world and will allow you to be employed in a clinic, salon or allow you to set up your own business. The Federation of Holistic Therapists and the Association of Reflexology, two of the biggest Holistic Therapy organisations which both accept members with this qualification. Description Reflexology uses many techniques to manipulate reflex zones found in the feet, of which correspond to a specific body part. The zones have been mapped and this enables the Reflexologist to treat the whole body via these reflex zones on the feet. The treatment is primarily used for the stimulation of all bodily systems and aiding relaxation. Reflexology is performed frequently within the Health Service personnel and has a role in comforting and supporting terminally ill patients. This 5 day VTCT Course leads to practitioner status, focusing on providing you with knowledge of the principles of reflexology, competence in dealing with clients, correct use of consultation techniques and good use of planning treatments. You will also learn the benefits and techniques of reflexology and how to target certain key areas such as: Pregnancy or Hand Massage. Duration 5 days, 10.00am – 5.30pm. Practical elements are covered over 5 days attendance at our Academy. Theory elements are covered by homestudy. Qualification Structure T/501/9101 - Knowledge of Anatomy, Physiology and Pathology for Complementary Therapies F/501/9117 - Provide Reflexology A/501/9116 - Reflective Practice for Reflexology Y/501/9253 - Principles and Practice of Complementary Therapies K/501/9256 - Health, Safety and Hygiene for Complementary Therapies H/501/9255 - Business Practice for Complementary Therapies D/501/9111 - Knowledge of Less Common Pathology for Complementary Therapies Course Contents Health, safety, hygiene and security with regard to the complementary therapy industry. Principles and practice of the complementary therapy industry. Knowledge and understanding of anatomy, physiology and common pathology of the human body. How to prepare for and provide an effective reflexology treatment and adapt to client requirements. Contra-indications and contra-actions, advice to be given to the client, record-keeping, evaluation of treatments and reflection on professional practice. Recognising Body Language Stress and Illness Analysis of Posture Legal Aspects, Code of Conduct and Ethics Advanced Techniques including the use of Meridian lines and Chakra's Home Study You can register your place and receive your lifetime membership. You can then make a start on some of the theory work sent to you by us here at the Academy. This includes your Anatomy and Physiology assignments that you can work on in the privacy of your own home. This allows you to have more time to focus on the practical when the class meets together. Approx. 5-10 hours per week need to total your home study time spent. The home work will need to meet the quality of National Standards. You will also be expected to complete 100 reflexology treatments from the start to the end of the course. You will also need to complete some assignments that will be required for your portfolio and a work-book will need to be completed. There are also 2 small exams that will be taken at the Academy in order to assess your understanding of Health and Safety and Anatomy and Physiology. These are multiple choice assessments and are nothing to worry about! Included in the Course Comprehensive course materials, handouts and work-book Online Resources: Virtual Learning Environment packed with extensive support materials, resources, help and advice Post-training support by phone, instant messaging or email (if desired) Assessment of practical/written work included (Must be sent Recorded Delivery) VTCT QCF Diploma in Reflexology Lots of fun and knowledge from Tutors with a whole wealth of skills and experience Light refreshments including tea, herbal tea, coffee and water Cost Training - £999

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Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.

Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.