1402 Objective courses in Coventry delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze Workspace ONE UEM deployments Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this extended five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively.In addition, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to distribute business-critical applications securely from any device and configure access management controls. You will learn how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on, and you will leave with an understanding of the fundamental principles of identity and access management.Finally, you learn to investigate, analyze, and determine issues that might occur with the different components of Workspace ONE UEM. Troubleshooting is the backbone of service maintenance and management. By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use cases for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from the Monitor Overview page Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions that Workspace ONE Access enables Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Explain the integrations workflow Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by Unified Access Gateway Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of VMware Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common issues related to group management and assignment Outline common issues related to Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain Workspace ONE Access integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify

Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of VMware Horizon Use VMware vSphere to create VMs to be used as desktops for VMware Horizon Create and optimize Windows VMs to create VMware Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the VMware Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a VMware Horizon environment Recognize the integration process and benefits of VMware Workspace ONE Access™ and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment Describe the features and functions of App Volumes and Dynamic Environment Manager Demonstrate the architectures of App Volumes and Dynamic Environment Manager Install and configure App Volumes Create and deploy Application Packages and writable volumes Install and configure Dynamic Environment Manager Manage application configurations, user environment settings, and personalization settings This five-day accelerated, hands-on training course is a blend of VMware Horizon© 8: Skills for Virtual Desktop Management, VMware Horizon 8: Infrastructure Administration, and VMware App Volumes?, and VMware Dynamic Environment Manager?. Eight days of content are taught in five-days of extending learning.This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build on your skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users.You learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server? and VMware Unified Access Gateway?. You also learn how to configure a load balancer for use with Horizon and how to establish Cloud Pod Architecture.Additionally, you learn how to use App Volumes to deliver applications and data to desktops and users in seconds and at scale. You gain skills in managing application life cycles from installation to update and replacement. You also learn how to use Dynamic Environment Manager to provide personalization and dynamic policy configuration across virtual, physical, and cloud-based environments to simplify end-user profile management. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of VMware Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use vSphere Client to access your vCenter Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the Horizon Connection Server inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access the VMware Horizon desktop using various VMware Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant-clone desktop pools Set up an automated pool of instant clones Push updated images to instant-clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of the Horizon Connection Server installation VMware Horizon Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a VMware Horizon administrator and custom roles Describe the roles available in a VMware Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a VMware Horizon environment Workspace ONE Access and Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services VMware Horizon Performance and Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Describe the 3D rendering options available in VMware Horizon 8 List the steps to configure graphics cards for use in a VMware Horizon environment Configure a load balancer for use in a VMware Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options Managing VMware Horizon Security Explain concepts relevant to secure VMware Horizon connections Describe how to restrict VMware Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces Overview of Application and Profile Management Profile Management Application Management Overview of App Volumes App Volumes components App Volumes Installation Overview Requirements Installing and configuring App Volumes Manager Installing the App Volumes agent Working with Application Packages Packaging Applications Maintaining Applications Working with Writable Volumes Default writable volume templates Writable volume policies at creation Updating and rescanning writable volumes Working with AppStacks Enabling AppStacks Creating and provisioning AppStacks Assigning and updating AppStacks Overriding precedence in AppStacks Overview of Dynamic Environment Manager Features and benefits VMware Dynamic Environment Manager terminology User environment settings and scope User profile scenarios Install VMware Dynamic Environment Manager Infrastructure and system requirements VMware Dynamic Environment Manager Agent (FlexEngine) requirements Group Policy configuration Management Console configuration Management Console User Interface Personalize User Profile User environment configuration Application Configuration Management Predefined and user-customized application settings Using Application Profiler Using the Self-Support Tool Using the Helpdesk Support Tool VMware Horizon Smart Policies Scope of VMware Horizon Smart Policies Configure VMware Horizon Smart Policies settings Define Smart Policies conditions Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Deploy and Manage plus App Volumes Fast Track training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Deploy and Manage plus App Volumes Fast Track course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for a wide range of managers and staff members who need to successfully manage small- to medium-sized projects. Overview Upon successful completion of this course, students will be able to: - plan the project and its parameters, including its scope, requirements, resources, and constraints. - implement the project plan, which includes putting the work of the project in motion and delegating tasks, and then monitoring the progress of the project and managing changes as they arise. In this course, students will identify methods of effectively managing small- to medium-sized projects and achieving their stated objectives. Planning the Project Define the Project Requirements Create Your Project Plan Implementing the Project Plan Execute the Project Plan Monitor the Progress of the Project Negotiate for Success Evaluate the Process

Duration 1 Days 6 CPD hours This course is intended for This course is intended for Administrator, Database Administrator, End User, Network Administrator, and Systems Administrator. Overview Upon completion of this course, students will be able to Describe and determine database security requirements, Understand Oracle security solutions to help meet security requirements, Implement basic database security, Configure network security, and Discover basic security configuration issues. This Introduction to Oracle Database Security Ed 1 training teaches you how to use Oracle Database features to help meet the security, privacy and compliance requirements of your organization. Introduction Course Objectives Course Schedule Detective Security Controls Preventive Security Controls Your Learning Aids Basic Workshop Architecture Understanding Security Requirements Fundamental Data Security Requirements Security Risks Techniques to Enforce Security Choosing Security Solutions Database Access Control: Authentication Protecting Against Database Bypass with Encryption Protecting Sensitive Data Protecting against Application Bypass Detecting Threats Compliance Implementing Basic Database Security Database Security Checklist Reducing Administrative Effort Principle of Least Privilege Objects Protection Configuring Network Security Network Access Control Listener Security Listener Usage Control Manage fine-grained access to external network services Discovering Basic Configuration Issues Accessing Enterprise Manager Security Reports Using Various Security Reports

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Duration 3 Days 18 CPD hours This course is intended for Developers Architects Administrators Overview By the end of the course, you should be able to meet the following objectives: Install and configure RabbitMQ Activate and use plugins such as the web management console Implement messaging patterns and applications using the Java client Set up a cluster of RabbitMQ nodes Configure high availability appropriately Tune and optimize RabbitMQ for better performance Secure RabbitMQ This intensive instructor-led course in RabbitMQ provides a deep dive into how to install, configure, and develop applications which leverage RabbitMQ messaging. The course begins with RabbitMQ installation and general configuration. It continues with developing messaging applications using the Java APIs, and delves into more advanced topics including clustering, high availability, performance, and security. Modules are accompanied by lab exercises that provide hands-on experience Introduction to Spring Essentials Kubernetes Overview BOSH Introduction Deploy, Patch & Upgrade Deploy a simple release Inside the VM Persistent Disks Patch the OS Upgrade Nginx Entry Point Set up a jumpbox Platform Infrastructure Pave the IaaS Deploy ops manager Deploy BOSH director Containerized Workloads Deploy Pivotal Container Service Provision a Kubernetes Cluster Harbor Container Registry Application Deployment Helm Advanced BOSH Deploy a distributed system Deploy Concourse CredHub Troubleshooting Concourse Deployment Concourse Day 2 Operations

Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco customers ? Contact Center Management, Contact Center Supervisors and Customer technical personnel Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview Introducing Cisco Unified Intelligence Center What Contact Center products use CUIC for reporting Cisco Unified Intelligence Center Administration and Security The End User and CUIC Security Running and Modifying CUIC Reports Running Cisco Unified Intelligence Center Reports Using Permalinks Help Dashboards Modifying a CUIC Stock Report Cisco Unified Intelligence Center Dashboards Understanding Cisco Unified CCE Key Concepts Creating a New Cisco Unified Intelligence Center Report

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

Duration 2 Days 12 CPD hours This course is intended for Operators and application owners who are responsible for deploying and managing policies for multiple Kubernetes clusters across on-premises and public cloud environments. Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Tanzu Mission Control architecture Configure user and group access Create access, image registry, network, security, quota, and custom policies Connect your on-premises vSphere with Tanzu Supervisor cluster to VMware Tanzu Mission Control Create, manage, and backup Tanzu Kubernetes clusters Perform cluster inspections Monitor and secure Kubernetes environments During this two-day course, you focus on using VMware Tanzu© Mission Control? to provision and manage Kubernetes clusters. The course covers how to apply access, image registry, network, security, quota, and custom policies to Kubernetes environments. For cluster provisioning and management, the course focuses on deploying, upgrading, backing up and monitoring Kubernetes clusters on VMware vSphere© with Tanzu. Given the abstractions of VMware Tanzu Mission Control, the learnings should be transferrable to public cloud. Introducing VMware Tanzu Mission Control VMware Tanzu Mission Control Accessing VMware Tanzu Mission Control VMware Cloud? services access control VMware Tanzu Mission Control architecture Cluster Management Attached clusters Management clusters Provisioned clusters Cluster inspections Data protection VMware Tanzu© Observability? by Wavefront VMware Tanzu© Service Mesh? Policy Management Policy management Access policies Image registry policies Network policies Security policies Quota policies Custom policies Policy insights

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, team leaders, or anyone who leads meetings as part of their job and wants to learn how to become a more effective meeting facilitator. Overview Build a foundation for a successful meeting. Prepare for a meeting. Set the stage for a meeting. Facilitate a meeting. Facilitate a specialized meeting Effective facilitators know how to take charge of meetings and lead groups toward successfully completing their work objectives. In this course, you will strategically plan meetings and create formal agendas, lead groups to generate new ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation skills by leading virtual meetings and even moderating international sessions. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Lesson 1: Building a Foundation for Successful Meetings Topic A: Identify Types of Meetings Topic B: Identify Attributes of Strong Meeting Leaders Lesson 2: Preparing for a Meeting Topic A: Clarify the Purpose of the Meeting Topic B: Identify Participants Topic C: Plan Meeting Logistics Topic D: Create an Agenda Lesson 3: Setting the Stage for a Meeting Topic A: Establish a Meeting Climate Topic B: Resolve Challenging Situations Lesson 4: Facilitating a Meeting Topic A: Lead a Meeting Topic B: Make Sound Decisions Topic C: Publish Meeting Minutes Topic D: Close a Meeting Lesson 5: Facilitating Specialized Meetings Topic A: Manage a Brainstorming Session Topic B: Manage a Virtual Meeting Topic C: Manage an International Meeting