1443 Negotiation courses

The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: Identify and engage with stakeholders Use tools for requirements gathering and scope management Produce better estimates using a range of techniques Develop more reliable schedules Effectively manage delivery DAY ONE 1 Introduction Overview of the programme Review of participants' needs and objectives 2 Stakeholder management Using PESTLE to aid stakeholder identification Stakeholder mapping The Salience model Stakeholder engagement grid 3 Requirements management Using prototypes and models to elucidate requirements Prioritising techniques Roadmaps Requirements traceability 4 Scope management Work breakdown structures Responsibility assignment matrix 5 Delivery approaches Sequential Agile 6 Estimating Comparative estimating Parametric Bottom-up Three-point estimating Delphi and Planning Poker Creating realistic budgets DAY TWO 7 Scheduling Critical path analysis Smoothing and levelling Timeboxing Team boards Monte Carlo simulations Probability of completion 8 People management Situational Leadership The Tuckman model Negotiation Conflict management Belbin 9 Monitoring and control Earned value management 10 Course review and action planning Identify actions to be implemented individually Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.

🎓 Dive deeper into the intricate world of legal liability with our exclusive course: 'Tort Law Essentials Level 2'! Whether you're a budding legal professional or someone seeking to understand the complexities of civil wrongs, this course is your gateway to mastery in tort law. Building upon the foundational knowledge gained in Tort Law Essentials Level 1, this advanced level course offers a comprehensive exploration of key principles, cases, and doctrines in the realm of tort law. 📚   🌟 Benefits of Taking 'Tort Law Essentials Level 2' 🌟 Advanced Understanding: Expand your understanding of tort law beyond the basics. Delve into nuanced concepts such as negligence, strict liability, and intentional torts, gaining insight into their real-world applications. Case Analysis: Learn from landmark cases and precedent-setting judgments that have shaped the landscape of tort law. Analyze case studies to develop critical thinking and legal reasoning skills essential for success in the field. Practical Application: Gain practical insights into navigating complex legal scenarios. Explore strategies for both plaintiffs and defendants, honing your ability to assess liability, evaluate damages, and construct compelling legal arguments. Professional Development: Enhance your credentials and advance your career in the legal profession. Acquire specialized knowledge that sets you apart in a competitive job market, opening doors to new opportunities in law firms, corporate settings, or government agencies. Networking Opportunities: Connect with fellow legal enthusiasts and industry professionals in a collaborative learning environment. Exchange ideas, share experiences, and build valuable relationships that can support your professional growth.   🤔 Who is this for? 🤔 Law Students: Supplement your legal education with advanced coursework in tort law, gaining a deeper understanding of key concepts before entering the workforce. Legal Professionals: Enhance your expertise and stay current with the latest developments in tort law. Whether you're a practicing attorney, paralegal, or legal consultant, this course equips you with valuable insights to excel in your career. Business Owners and Managers: Develop a thorough understanding of tort liability to mitigate risks and protect your business interests. Learn how to navigate potential legal challenges and ensure compliance with relevant laws and regulations.   🚀 Career Path 🚀 Litigation Attorney: Specialize in representing clients in civil lawsuits involving tort claims. Advocate for your clients' rights and interests in court, seeking favorable outcomes through negotiation, mediation, or trial. Corporate Counsel: Serve as an in-house legal advisor for corporations, providing guidance on tort liability issues and risk management strategies. Help your organization avoid legal disputes and minimize exposure to potential liabilities. Insurance Adjuster: Assess liability and determine coverage for insurance claims related to torts such as personal injury or property damage. Apply your knowledge of tort law to accurately evaluate claims and negotiate settlements with claimants. Legal Consultant: Offer expert advice and assistance to individuals and businesses facing tort-related challenges. Provide valuable insights and solutions to help clients navigate legal complexities and achieve their objectives.   Don't miss this opportunity to elevate your understanding of tort law and take your legal career to new heights. Enroll in 'Tort Law Essentials Level 2' today and unlock a world of possibilities in the field of civil justice! 🌟 Course Curriculum Module 1_ Introduction to Torts Law Introduction to Torts Law 00:00 Module 2_ Negligence and Intentional Torts Negligence and Intentional Torts 00:00 Module 3_ Strict Liability and Defences Strict Liability and Defences 00:00 Module 4_ Tort Damages and Vicarious Liability Tort Damages and Vicarious Liability 00:00 Module 5_ Torts in Digital Age and Social Policy Torts in Digital Age and Social Policy 00:00 Module 6_ Reform, Future Trends, and Ethical Considerations Reform, Future Trends, and Ethical Considerations 00:00

Want to be more charismatic? Command influence and get what you want? Take this course and learn how to develop your charisma and become a more influential person.

This course comes bundled with basic to advanced level knowledge on Spring and Spring Boot with 200+ questions and answers. With REST API, JPA, Hibernate, and Spring Data JPA, you have the upper hand in your interviews for sure.

Overview This comprehensive course on Mini MBA will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mini MBA comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Mini MBA. It is available to all students, of all academic backgrounds. Requirements Our Mini MBA is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 25 sections • 25 lectures • 03:25:00 total length •Appreciating the Mini MBA: 00:10:00 •The Foundations of Business: 00:10:00 •Understanding Business Law: 00:10:00 •Competitive Business Strategies: 00:10:00 •Departments in Business: 00:10:00 •Planning the Right Strategy for Business: 00:05:00 •Managing Human Resources in Business: 00:10:00 •Economics Influences on Business: 00:10:00 •Business Accounting: 00:10:00 •Finance in Business: 00:10:00 •Business Marketing: 00:10:00 •Advertising and Promotion: 00:10:00 •The Art of Negotiation: 00:05:00 •Communication and Presentation: 00:05:00 •Organisational Behaviour in Business: 00:10:00 •Building Teams in Business: 00:05:00 •Business Leadership: 00:05:00 •Operations Management: 00:15:00 •The Importance of Risk Management: 00:10:00 •Project Management: 00:05:00 •Quantitative Research and Analysis: 00:05:00 •Qualitative Research and Analysis: 00:05:00 •Becoming an Entrepreneur: 00:05:00 •Corporate Social Responsibility (CSR): 00:10:00 •Avoiding Management Mistakes: 00:05:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managers Bundle provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The Bundle has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. With a single payment, you will gain access to Management for Managers Bundle including original hardcopy certificate, transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Management for Managers? Course 1: HR Management Course 2: Project Management Course 3: Facilities Management Course 4: Compliance & Risk Management Course 5: Performance Management Course 6: Leadership & Management Diploma Course 7: GDPR Course 8: Agile Practitioner Course 9: First Aid at Work Course 10: Decision Making Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Management for Managers will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Management for Managers has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Management for Managers is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcomes: Learn some effective strategies for excelling as a new manager Know how to set up your team for success and give clear direction Have an excellent understanding of the six key principles of great managers Know how to implement a vision and determine if delivery is happening Understand how to maintain cohesion and communicate with your team effectively Know the mistakes to avoid as a new manager and gain the skills to secure early wins Sharpen your leadership, motivational, time management and goal-setting skills and much more Benefits you'll get choosing Apex Learning for this Management for Managers: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Course Curriculum of Management for Managers Bundle Course 1: Management for Managers Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High-Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Certificates Certificate of completion Digital certificate - Included

Time Management Skills Course Our Time Management Skills Course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. Thecourse is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this Time Management Skills Course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our this course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time Management Skills Course can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Other courses are included with Time Management Course Complete Bundle Course 01: Time Management Course Course 02: Level 5 Health and Safety at Work Course 03: Level 5 Negotiation Skills Course Others Included in This Time Management Skills Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free [ Note: Free PDF certificate as soon as completing the Time Management Skills Course] Time Management Skills Course Course Curriculum of Time Management Skills Course Module 01: Basics of Time Management Module 02: Prioritize Your Time Module 03: Organize Your Time Module 04: Using Your Time Efficiently Module 05: Time Management in the Workplace Module 06: Time Management for Students Module 07: Time Management Software Module 08: Create a Value-Based Time Management Plan Assessment Method of Time Management Skills Course After completing each module of the Time Management Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Time Management Skills Course After completing the MCQ/Assignment assessment for this Time Management Skills Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Time Management Skills Course Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements Time Management Skills Course There are no specific requirements for this Time Management Skills Course because it does not require any advanced knowledge or skills. Career path Time Management Skills Course Certificates Certificate of completion Digital certificate - Included

Introducing the Sales and Marketing with ChatGPT bundle, a powerhouse of knowledge and tools designed to propel your business towards unprecedented growth and success. This comprehensive package offers a range of valuable resources to enhance your marketing efforts. Harness the cutting-edge capabilities of ChatGPT, an AI-powered tool that revolutionises productivity and customer engagement. With automated tasks, content generation, and seamless customer interactions, ChatGPT is a game-changer for your marketing strategy. Elevate your business with the Sales and Marketing with ChatGPT bundle. Refine your persuasive techniques through Sales Training, master SEO for top rankings, and unleash compelling Copywriting Secrets. Craft impactful email campaigns with the Email Marketing Masterclass. Acquire essential knowledge and tools for success in sales and marketing. Invest in this comprehensive bundle to supercharge your brand and embrace new heights of achievement. The CPD Accredited eight courses are: Course 01: ChatGPT for Marketing and Productivity with AI Tools Course 02: ChatGPT Complete Guide with Expertise Course 03: Project on Deep Learning - Artificial Neural Network Course 04: Learn AI with Python Course 05: Sales Training Course 06: SEO - Search Engine Optimisation Course 07: Copywriting Secrets Course 08: Email Marketing Masterclass Learning Outcomes: By completing this bundle, you will: Refine persuasive techniques for remarkable sales results. Master SEO strategies for top search engine rankings. Craft compelling copy that drives conversions. Harness AI tools to automate tasks and enhance marketing productivity. Create impactful email campaigns that resonate with subscribers. Supercharge your business with advanced marketing skills. The Sales and Marketing with ChatGPT bundle is the ultimate package designed to empower you with a comprehensive skill set and essential tools to excel in the dynamic world of sales and marketing. Let's dive into what this bundle includes: ChatGPT for Marketing and Productivity with AI Tools: Revolutionise your marketing and productivity with ChatGPT. Harnessing the power of artificial intelligence, it automates tasks, generates compelling content, and enhances customer engagement. ChatGPT streamlines processes and delivers exceptional customer experiences from chatbots to content creation. ChatGPT Complete Guide with Expertise: Discover how to create captivating chatbots, generate content, and engage customers, propelling your marketing efforts to the next level. Project on Deep Learning - Artificial Neural Network: Apply your AI knowledge practically with a real-world project focused on artificial neural networks. Gain hands-on experience in deep learning, allowing you to tackle complex marketing challenges with data-driven solutions. Learn AI with Python: Acquire practical AI skills using Python, including data analysis, machine learning, and predictive analytics. Understand how AI can be integrated into marketing strategies for data-driven decision-making. Sales Training: Elevate your sales game with expert Sales Training. Refine your persuasive techniques, master communication and negotiation skills, and build strong customer relationships. Gain confidence, close deals, and achieve remarkable sales results. SEO - Search Engine Optimisation: Achieve top search engine rankings and enhance your online visibility with SEO. Learn the techniques and strategies to optimise your website, increase organic traffic, and effectively reach your target audience. Master the art of SEO, from keyword research to on-page and off-page optimisation, and dominate search engine rankings. Copywriting Secrets: Master the art of persuasive copywriting and captivate your audience with compelling messages that drive conversions. Unlock the power of words to elevate your marketing campaigns and achieve remarkable results. Email Marketing Masterclass: Master the art of highly effective email marketing campaigns that resonate with subscribers. Boost open rates, click-through rates, and drive conversions with expert insights on engaging subject lines, personalisation, and automation techniques. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is for: Sales professionals Marketing professionals Copywriters Business owners and entrepreneurs Marketing managers Individuals are seeking advanced sales and marketing skills. Requirements Without any formal requirements, you can delightfully enrol in this bundle. Study for the bundle using any internet-connected device, such as a computer, tablet, or mobile device. Career path This bundle opens career paths in: Sales and Business Development Digital Marketing Marketing Management Entrepreneurship AI and Marketing Technology AI Product Manager AI Content Strategist Virtual Assistant Developer Customer Support Automation Specialist Please note that salaries can range from £25,000 to £70,000 annually. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Office Administrator will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Office Administrator will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Office Administrator and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Office Administrator is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Office Administrator. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Office Administrator will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Office Administration Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:16:00 Module 03: What are Soft Skills? What are Soft Skills 00:10:00 Module 04: Communication Communication 00:08:00 Module 05: Teamwork Teamwork 00:07:00 Module 06: Problem-Solving Problem-Solving 00:08:00 Module 07: Time Management Time Management 00:08:00 Module 08: Attitude and Work Ethic Attitude and Work Ethic 00:08:00 Module 09: Adaptability/Flexibility Adaptability/Flexibility 00:08:00 Module 10: Self-Confidence (Owning It) Self-Confidence (Owning It) 00:09:00 Module 11: Ability to Learn from Ability to Learn from 00:08:00 Module 12: Networking Networking 00:08:00 Module 13: Negotiation Techniques Negotiation Techniques 00:17:00 Module 14: Conflict Management Conflict Management 00:15:00 Module 15: Stress Management Stress Management 00:17:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description: The minute is an integral part of any meeting. In fact, the success of any meeting largely depends on the proper minute. The course covers the necessary techniques of minute preparing and the skills needed for secretarial roles. At first, you will explore the skills for taking minutes that will be followed by the roles and responsibilities of a secretary or PA. You will learn how to take minutes with OneNote. The course then focuses on the communication skill, negotiation and influencing skills, self-esteem and confidence building, time management and other skills related to the secretary. Finally, the course teaches how to prepare business writing and reports. Who is the course for? People interested in maximizing their efficiency in note taking for their jobs People interested in working as a stenotype operator or journalist Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Minute Taking and Executive Secretarial Diploma - Updated Version Minute Taking Executive Training Introduction to Minute Writing 00:20:00 Preparation for Minute Taking 00:23:00 The Meeting Structure 00:16:00 Minute Meetings, Decisions and Actions 00:18:00 Roles and Responsibility of Minute Taker 00:27:00 Tips for Minute Taking 00:22:00 Technology in Minute Taking 00:12:00 Building Confidence 00:13:00 Executive PA Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10: Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Module 15: Professional Conduct and Ethics 00:24:00 Minute Taking and Executive Secretarial Diploma - Old Version Minute Taking Basics What Minutes are 01:00:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Taking Minutes with OneNote The Role of a Minute-Taker 00:30:00 The Skills of a Minute-Taker 00:15:00 Meeting Agreements 00:15:00 Minutes Styles 00:15:00 What Do I Record 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:30:00 The Minute Book 00:15:00 Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Administrative Management skills Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Final Exam Final Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00