1419 Negotiation courses

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Unlock the secrets to successful sales and elevate your career with our Sales & Selling Management course. Master the art of effective sales presentations, negotiations, and customer relationships. Explore strategic planning, market analysis, and the synergy between marketing and sales. Develop essential skills in CRM, communication, and customer service. Join us to transform your approach to sales and achieve sustainable growth in today's competitive business landscape.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << A recent CIPD report found that 72% of UK businesses struggle to find effective people managers. Effective team leadership is crucial for business success, and it equips you with the skills to navigate challenges and empower your team. Are you ready to take your leadership skills to the next level? This Team Leader Management bundle equips you with the skills to bridge that gap. This Team Leader Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Leadership & Management Training Course Course 02: Team Management Course 03: Talent Management Course 04: Decision-Making in High-Stress Situations This comprehensive Team Leader Management Bundle provides you with the knowledge and tools to become a confident and inspiring leader. You'll delve into core leadership principles, explore effective team management strategies, and discover how to cultivate top talent within your team. The bundle also equips you with critical decision-making skills to navigate complex situations under pressure. Learning Outcomes of Team Leader Management Apply leadership principles to motivate and inspire your team. Implement effective team management strategies for improved performance. Develop your skills in talent identification, recruitment, and development. Master the art of clear and concise communication for a cohesive team. Make sound decisions under pressure for successful project outcomes. Build a positive and productive work environment for your team. Enrol in the Team Leader Management Bundle today and unlock your full leadership potential. Invest in your career and gain the skills to build a thriving, motivated team that consistently delivers results. Why Choose Our Team Leader Management Bundle? Get a Free CPD Accredited Certificate upon completion of Team Leader Get a free student ID card with Team Leader Training The Team Leader is affordable and simple to understand The Team Leader is an entirely online, interactive lesson with voiceover audio Lifetime access to the Team Leader course materials The Team Leader comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Leadership & Management Training Course Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High-Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 02: Team Management Module 01: Defining Team Module 02: Understanding Management And Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management And Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 03: Talent Management Section 1: Introduction Section 2: Core Concepts Of Talent Management Section 3: Top Reasons Why Employees Leave An Organisation Section 4: Understanding The Needs And Mindset Of Employee Section 5: Steps To Create An Effective Talent Management Plan Section 6: Talent Acquisition Section 7: How To Develop High Potential Employees Section 8: Evaluating Performance Section 9: "SMR" - How You Can Retain The Employees Using This Formula Section 10: How To Retain High Potential Employees and much more... Course 04: Decision-Making in High-Stress Situations Module 1: What Is Decision Making? Module 2: Stress And Its Impact Module 3: Time Stress And Decision Making Module 4: Personal Level Decision Making Under Stress Module 5: Organisational Level Decision Making Under Stress Module 6: Decision Making For Conflict Management How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this COSHH course. This Team Leader Management bundle is ideal for: Team Leaders HR Professionals Project Managers Business Owners Anyone in a Leadership Role Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this Team Leader Management training bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Department Head Senior Manager Executive Leader CEO Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

🌟 Unlock Profit-Boosting Strategies with 'Strategic Pricing Mastery: Boost Your Profits MasterClass'! 🌟   Are you tired of guessing the right price for your products or services? Are you ready to take control of your profits and elevate your business to new heights? Look no further! Introducing our exclusive online course - 'Strategic Pricing Mastery: Boost Your Profits MasterClass.'   🚀 Why This MasterClass? In the dynamic world of business, pricing is a game-changer. Mastering the art of strategic pricing can propel your profits and set you apart from the competition. Our comprehensive course is designed to empower you with the knowledge, tools, and techniques to optimize your pricing strategy for maximum financial success.   🎓 What You'll Learn: The Psychology of Pricing: Uncover the secrets of consumer behavior and how it influences purchasing decisions. Competitive Pricing Tactics: Analyze your market and competitors to position your offerings strategically. Value-Based Pricing: Learn to communicate and price the value your products or services bring to your customers. Dynamic Pricing Strategies: Adapt your pricing to market fluctuations and consumer demand for increased profitability. Negotiation Skills: Develop effective negotiation techniques to secure deals without compromising your bottom line.   🌐 Course Highlights: Expert-Led Sessions: Learn from industry experts with proven track records in strategic pricing. Interactive Modules: Engage in hands-on activities and case studies to reinforce your learning. Practical Tools: Access templates and tools to implement strategic pricing immediately. Community Support: Join a network of like-minded professionals to share insights and experiences.   🎯 Who Should Enroll: Entrepreneurs and Business Owners Marketing and Sales Professionals Product Managers and Developers Anyone looking to enhance their pricing skills for financial success   💡 Exclusive Limited-Time Offer: Enroll now to take advantage of our special launch pricing! Be among the first to master the art of strategic pricing and transform your business into a profit-generating machine.   🌈 Your Success, Our Priority: We believe in the transformative power of strategic pricing. Join 'Strategic Pricing Mastery: Boost Your Profits MasterClass' and embark on a journey to unlock untapped potential in your business.   🚨 Don't miss out on this opportunity! Act now to secure your spot and revolutionize your approach to pricing. Click [Enroll Now] and boost your profits with confidence! 🚀 Course Curriculum Part 01- Introduction Pricing Strategy Overview 00:00 Part 01- What Pricing Communicates to Your Customers What Price Communicates 00:00 Scenario-Based Pricing 00:00 Types of Pricing Strategies 00:00 What Investors are Looking for in Your Pricing Strategy 00:00 Test Your Pricing 00:00 Part 01- Pricing Model Basics The 3 Pricing Models 00:00 Guess The Pricing Model 00:00 Examples of Pricing Models 00:00 Case Study T-Shirt Pricing 00:00 Part 02- Pricing Strategy and Your Competitors Common Pricing Strategy Mistakes 00:00 5 Key Steps to Pricing Strategy 00:00 Researching Your Market 00:00 Case Study Researching the Competition 00:00 Part 02- Pricing Strategy and Your Margins Know Your Margins 00:00 Average Industry Margins 00:00 Part 03- Introduction Pricing Influencers Explained 00:00 Part 03- Understanding Price Influencers Pricing Variable 1 - Competition 00:00 Pricing Variable 2 - Demand 00:00 Pricing Variable 3 - First of a Kind 00:00 Pricing Variable 4 - Uniqueness 00:00 Pricing Variable 5 - Scarcity 00:00 Pricing Variable 6 - Quality 00:00 Pricing Variable 7 - Margin 00:00 Part 03- Calculate Your Score Scoring Your Pricing Influencers 00:00 Part 04- Introduction Overview of Pricing Models 00:00 Part 04- Pricing Models Cost-Based Pricing Pros and Cons 00:00 Market-Based Pricing Pros and Cons 00:00 Value-Based Pricing Pros and Cons 00:00 Choosing a Pricing Model 00:00 Common Mistakes in Pricing 00:00 Setting Your Price Case Study 00:00 Workshop - Create Your Pricing Strategy 00:00

Overview This course delves into the core aspects of retail management, covering strategic planning, buying, pricing, supply chain, and team leadership. Participants will learn effective retail strategies, trends analysis, and customer targeting, as well as negotiation skills with suppliers. The course also addresses management skills, ensuring a holistic understanding of retail operations and time management in the retail industry. Learning Outcomes: Grasp the fundamental principles of retail management. Develop effective retail strategies to drive business growth. Understand the intricacies of retail buying and merchandising. Master pricing strategies and their impact on sales. Gain insights into supply chain management within retail. Analyze market trends and effectively target customers. Learn how to choose the ideal retail location. Enhance negotiation skills for dealing with suppliers. Why buy this Operations and Time Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Operations and Time Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Operations and Time Management course is ideal for Aspiring retail managers seeking comprehensive training. Current retail professionals aiming to upskill and refine their strategies. Entrepreneurs planning to venture into the retail industry. Business students interested in retail operations and management. Prerequisites This Operations and Time Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager - Average Salary: £25,000 - £40,000 per year. Store Operations Coordinator - Average Salary: £22,000 - £32,000 per year. Merchandising Manager - Average Salary: £30,000 - £45,000 per year. Supply Chain Analyst - Average Salary: £25,000 - £35,000 per year. Retail Strategy Consultant - Average Salary: £40,000 - £55,000 per year. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:12:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 07: Choosing a Retail Location Choosing a Retail Location 00:14:00 Module 08: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:12:00 Module 09: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:17:00 Module 10: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:21:00

Course overview A powerful team fuels business success. Productivity increases with the combined effort of a team. Take a practical approach to improve your team management skills and establish a strong workforce for your company with the Level 5 Team Management training.  This exclusively designed Level 5 Team Management course will provide you with the core skills to build an energetic and efficient team. You will identify the essential elements for successful management and leadership. You will discover the best practices for talent management and learn how to motivate your team members to achieve the organization goals. The course will also educate you on the risk management process to create a healthy work culture.  Now is the time to enroll and lead your team to success! Learning outcomes Gain the skills to effectively manage teams Develop a comprehensive understanding of management and leadership Learn how to build high performance teams Be able to motivate team members Learn how to recognize and develop team talent in your team Strengthen your ability in conflict management Develop your knowledge of risk management Be able to manage virtual teams Who is this course for Aspiring professionals interested in gaining team management skills to work as a team leader can take this Level 5 Team Management course. Existing leaders can also take this course for skills enhancement. The knowledge and abilities developed in the learning process will provide tremendous career opportunities. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The comprehensive Level 5 Team Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Team Manager Team Leader Operations Manager Human Resources Business Owner Level 5 Team Management Module 01: Defining Team Module 01: Defining Team 00:28:00 Module 02: Understanding Management and Leadership Module 02: Understanding Management and Leadership 00:26:00 Module 03: Building High Performing Teams Module 03: Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Module 04: Motivating Team Members 00:37:00 Module 05: Talent Management Module 05: Talent Management 00:39:00 Module 06: Stress Management and Mental Health Module 06: Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Module 07: Succession Planning 00:31:00 Module 08: Communication Skills Module 08: Communication Skills 00:42:00 Module 09: Negotiation Techniques Module 09: Negotiation Techniques 00:19:00 Module 10: Managing Change Module 10: Managing Change 00:21:00 Module 11: Managing Time Module 11: Managing Time 00:28:00 Module 12: Managing Conflict Module 12: Managing Conflict 00:31:00 Module 13: Risk Management Process Module 13: Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Module 14: Managing Virtual Teams 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This English for Specific Purposes (ESP) tutoring course is designed to cater to the specific language needs of adult learners in their professional or academic fields. Participants will focus on developing their communication skills in English within their specific area of expertise. Through targeted lessons, practical exercises, and industry-specific materials, learners will enhance their ability to effectively communicate in English within their professional or academic contexts.  Course Duration: 10 weeks (40 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within their specific field. 2. Expand industry-specific vocabulary and terminology. 3. Develop listening skills to understand specialised language and accents. 4. Enhance reading comprehension skills for professional or academic texts. 5. Write accurately and coherently for specific purposes within their field. Course Outline: Week 1: Introduction and Needs Analysis - Introduction to course objectives, expectations, and ESP methodology - Conducting a needs analysis to identify participants' specific language requirements - Establishing individual learning goals and expectations within their field of expertise Week 2: Speaking Skills for Specific Purposes - Developing effective oral communication skills for professional or academic contexts - Practicing role-plays, presentations, and discussions within participants' fields - Enhancing fluency and confidence in expressing ideas and opinions Week 3: Listening Skills for Specific Purposes - Developing listening skills to understand specialised language, accents, and speech patterns - Authentic listening materials related to participants' field of expertise - Strategies for effective note-taking and comprehension of specialised content Week 4: Vocabulary Expansion within Participants' Field - Expanding industry-specific vocabulary and terminology - Exercises and activities to reinforce and practice specialized vocabulary - Incorporating technical terms and jargon into spoken and written communication Week 5: Reading Comprehension for Professional/Academic Texts - Developing reading skills for professional or academic texts within participants' fields - Strategies for skimming, scanning, and understanding complex texts - Identifying main ideas, supporting details, and summarizing key information Week 6: Writing Skills for Specific Purposes - Improving writing skills for specific purposes within participants' field - Practice exercises for writing reports, proposals, academic papers, etc. - Enhancing clarity, coherence, and professional tone in written communication Week 7: Presentation and Public Speaking Skills - Developing effective presentation skills within participants' field - Techniques for organizing content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Negotiation and Business Communication Skills - Enhancing negotiation and business communication skills for professional contexts - Role-plays and practical exercises for effective communication in meetings, negotiations, etc. - Polishing language and strategies for successful business interactions Week 9: Cross-Cultural Communication - Understanding cultural nuances and adapting communication styles within participants' field - Developing intercultural communication skills for international professional contexts - Practicing effective communication in multicultural environments Week 10: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills within participants' field - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific field trips to provide further immersion and practical application of language skills.

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Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Business Analysis Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course Course 08: Minute Taking Course Course 09: Level 3 Business Administration Course 10: Level 5 Diploma in Risk Management Course Course 11: Level 5 Report Writing Course >> Other Benefits of Diploma in Operations Management Bundle Course << Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Course curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included