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About this Virtual Instructor Led Training (VILT)  The Advanced Reservoir Engineering VILT course will address modern practical aspects of reservoir engineering during 5 half-days packed with lectures, virtual exercises, discussions and literature reviews. The participants' understanding of fundamental concepts and modern practical reservoir engineering methods will be deepened and a wide range of topics will be addressed. Topics covered The VILT course will emphasise reservoir engineering applications and include topics such as: Rock properties of clastic and carbonate reservoirs Reservoir characterisation Reservoir fluid behaviour Identification of main production mechanisms Design and analysis of well tests Production forecasting Application of Decline Curve Analysis in mature fields Detailed modeling of wells and reservoirs Water flooding Application of EOR methods Reserves and resource estimation Reservoir simulation approaches, model construction and well, aquifer and fluid modelling Development planning Uncertainty handling and scenario methods Depending on the background and requirements of the participants, some topics may be given more emphasis.   Training Objectives In this VILT course, reservoir engineering methods will be addressed which are of use in the daily reservoir engineering practice. The focus will be on practical applicability. Use is made of practical and actual reservoir engineering problems and examples to illustrate relevant subjects. By attending this VILT course, participants will have a deeper knowledge of modern reservoir engineering practices for reservoir development and production, including the construction and use of reservoir models. Target Audience The VILT course is intended for experienced reservoir engineers with prior technical or engineering exposure to production activities. Petroleum engineers and geoscientists who require more than general knowledge of reservoir engineering will also find this course useful. Participants are invited but not obliged to bring a short presentation (max of 15 minutes) on a practical problem they encountered in their work. This will then be explained and discussed in the VILT class. A short test or quiz will be held at the end the VILT course. Training Methods This VILT course will be delivered online over 5 half-days. There will be 2 blocks of two hours per day, including lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be required. Two breaks of 10 minutes will be provided each day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your course leader is an independent Reservoir Engineering Consultant. He provides project consultancy, quality assurance and reservoir engineering training for major oil companies, governments, engineering firms and other global customers. Before he retired from Shell in 2012, he held positions as Senior Reserves Consultant for the Middle East and Reservoir Engineering Discipline Lead. He is a petroleum engineering professional, with global experience, mostly in Shell companies and joint ventures (NAM, SSB, SCL, PDO, SKDBV). He has been involved in reserves and resource management, has extensive reservoir modelling and reservoir simulation expertise, and wide experience in the design and delivery of training programmes for employee development. PROFESSIONAL EXPERIENCE 2012 - 2016 Independent Reservoir Engineering Consultant Project consultancy, quality assurance and reservoir engineering training for major oil companies, governments, engineering firms and other global customers. Delivering specialised and general Reservoir Engineering courses to a multitude of international companies. 2008 - 2012 Shell International E&P, the Hague, the Netherlands Senior Reserves Consultant for the Middle East Region Assurance of SEC and SPE compliance of reserves and resources in Shell Middle East region. Contributor to the 2012 SPE guidelines on reserves and resources assessment. 2006 - 2008 Shell E&P Technology Solutions, Rijswijk, the Netherlands Reservoir Engineering Discipline Lead Responsible for QA/QC of Reservoir Engineering in global E&P projects as well as for staff development. (over 60 international Reservoir Engineers) 2001 - 2005 Centre for Carbonate Studies, SQU, Oman / Shell International E&P Technology Applications and Research /Shell Representative Office Oman Petroleum Engineering Manager PE manager in the Carbonate Research centre, at Sultan Qaboos University in Oman. Industrial research projects and support to teaching on recovery aspects of carbonate reservoir development. Design and delivery of industrial courses on carbonate reservoirs 1997- 2000 Shell International E&P, Rijswijk, the Netherlands Principal Reservoir engineer. Acting Shell Group Reserves Co-ordinator in 1997-1998. Facilitation of workshops with government shareholders, including discussions on sensitive reserves issues (BSP Petroleum Unit Brunei, PDO Oman, SPDC government Nigeria). Co-ordination of the NOV subsurface team in Shell Kazakhstan Development BV in 2000. Leading role in Shell Gamechanger project on natural gas hydrates. 1992- 1996 Shell Training Centre, Noordwijkerhout, the Netherlands Reservoir Engineering Programme Training Director Directed Shell Group Reservoir Engineering Training. Introduced advanced PE training events, QA/QC and learning transfer measures, Design and delivery of reservoir engineering and multidiscipline courses to Shell staff from a wide range of nationalities. 1985- 1992 Shell International, SIPM, the Hague, The Netherlands Senior Reservoir Engineer Full field reservoir simulation projects supporting Field Development Plans, operational strategies and unitisation negotiations for Shell Group Operating Companies in the United Kingdom, New Zealand and Egypt. Major contributor to the Shell internal Gas Field Planning Tool development. 1984- 1985 Geological Survey of the Netherlands (RGD), Ministry of Economic Affairs Reservoir Engineering Section Head Responsible for Petroleum Engineering advice on oil and gas licences to the Ministry of Economic Affairs. First-hand experience with a government view on resource management. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

our career in recruitment with the Recruitment Consultant Level 4 course, and learn the fundamentals of candidate management, the recruitment cycle and client acquisition. In this comprehensive course, you will learn about the role and responsibilities of a recruitment consultant, techniques for attracting the right candidates, strategies for building client relationships and much more. You will familiarise with the screening, selecting, hiring and onboarding processes, the stages of recruitment and UK recruitment law. On course completion, you will have a solid understanding of the recruitment environment and what it takes to make it in this industry, with the skills and practical knowledge to fast track your career. Learning Objectives Gain a solid understanding of the recruitment industry and how it has evolved Familiarise with the different stages of the recruitment cycle Learn about client acquisition, exploring techniques and strategies Explore a wide range of candidate attraction techniques and skills Have a solid understanding of the candidate management and retention process Discover the essential skills and qualities needed to become a successful recruitment consultant Develop your communication, organisation and strategic thinking skills Who is This Course for? The recruitment sector requires motivated individuals who have excellent people and negotiation skills, as well as a solid understanding of the job market. Recruitment consultants must also possess strong sales skills and be self-driven to reach their targets. This Recruitment Consultant Diploma is ideal for those who are new to the industry, or those looking to brush up on their knowledge. As a leading distance learning platform, we offer flexible studying, allowing you to learn in your own time, from the comfort of your own home. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Certificate of Achievement Endorsed Certificate of Achievement At the successful completion of the course, the learners can order an endorsed certificate by paying the fee of £88. There is an additional £10 postal charge for international students. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path An endorsed certificate of achievement in recruitment consulting will open doors to the following careers: Candidate Manager Recruitment Specialist Trainee Recruitment Consultant In-house Recruiter Recruitment Consultant Senior Recruitment Consultant Principal Consultant Course Curriculum Module 01: Basics of Recruitment Module 01: Basics of Recruitment 00:30:00 Assessment Module 1 Module 01 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 02: History and Development of the Recruitment Industry Module 02: History and Development of the Recruitment Industry 00:25:00 Assessment Module 2 Module 02 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 03: The Worldwide Employment Industry Module 03: The Worldwide Employment Industry 00:25:00 Assessment Module 3 Module 03 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 04: The UK Recruitment Industry Statistics Module 04: The UK Recruitment Industry Statistics 00:15:00 Assessment Module 4 Module 04 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 05: The UK Recruitment Legislations Guide Module 05: The UK Recruitment Legislations Guide 00:10:00 Assessment Module 5 Module 05 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 06: How to Become a Successful Recruitment Consultant Module 06: How to Become a Successful Recruitment Consultant 00:25:00 Assessment Module 6 Module 06 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 07: Overview of the Recruitment Cycle Module 07: Overview of the Recruitment Cycle 00:30:00 Assessment Module 7 Module 07 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 08: Candidate Management Module 08: Candidate Management 01:00:00 Assessment Module 8 Module 08 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 09: Client Acquisition Module 09: Client Acquisition 00:55:00 Assessment Module 9 Module 09 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 10: Recruitment Strategy Module 10: Recruitment Strategy 00:50:00 Assessment Module 10 Module 10 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 11: Candidate Attraction Module 11: Candidate Attraction 00:25:00 Assessment Module 11 Module 11 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Order Your Certificate Order Your Certificate QLS 00:00:00

Description: The Property Developer and Estate Agent Diploma course is designed for the people who are involved in real estate business or want to start real estate business. The course covers all the essential skills related to property development and real estate agent. You will learn how to deal with property, the role of the property developer, property management and the proper ways of property development. The course also familiarises you with the concepts of real estate business covering legal system and real estates of UK, financing deals, finding probate leads and more. After finishing the course, it is hoped that you will be able to work as a property developer or real estate agent. Who is the course for? Real Estate or Property Development Professionals who want to know about property development. People who have an interest in becoming part of the real estate industry. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Property Developer and Estate Agent Diploma is a useful qualification to possess, and would be beneficial for the following careers: Agents Brokers Closing Agents Realty Specialist Real Estate Consultant Real Estate Specialist Licensed Real Estate Sales Consultant Mortgage Advisers. Property Developer and Estate Agent Diploma - Updated Version Property Development Introduction to Property Development 00:23:00 Different Types of Property 00:18:00 Property Research 00:16:00 Property and the Law 00:18:00 Different Methods of Finance Option 00:16:00 Building Regulation 00:14:00 The Planning Process 00:14:00 Project Management 00:16:00 Marketing Your Property 00:16:00 Estate Agent Module 01 - Estate Agent: An Introduction 00:24:00 Module 02 - Different Types of Estate Agents 00:18:00 Module 03 - Getting Started on the Job 00:19:00 Module 04 - Listing Property: Finding the Sellers 00:27:00 Module 05 - Valuation Process 00:24:00 Module 06 - Negotiating as Estate Agent 00:15:00 Module 07 - Selling Property: Finding the Buyers 00:26:00 Module 08 - Letting Property 00:34:00 Module 09 - Technology for Estate Agents 00:24:00 Module 10 - Regulation of Estate Agents 00:16:00 Property Developer and Estate Agent Diploma - Old Version Property Developer Background 00:30:00 The Basics 00:30:00 Housebuilders 00:30:00 Commercial Developers 00:30:00 The Development Process 00:30:00 Doing the Sums Introduction 00:30:00 Doing the Sums Residual Land Value Analysis 00:30:00 Conclusion 00:15:00 Property Development What is Property Development? 00:15:00 The Players in the Property Market 00:30:00 The Risks of Property Development 00:15:00 The Stages of a Property Development 00:30:00 Site Identification and Acquisition 00:15:00 Property Management 00:30:00 Property Management Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 Introduction to Real Estate Business The Art of Real Estate Investments 00:45:00 Things to Consider Before Investing in Real Estate 00:45:00 Simple Techniques of Investing in Real Estate 01:30:00 Risks Involved in Real Estate Investment 00:45:00 The Main Challenges Facing Real Estate Investors 00:30:00 Qualities of Successful Real Estate Investors 00:45:00 Wrapping Up 00:15:00 Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Planning & Environment 00:15:00 What is an Estate Agent? 00:15:00 Real Estate 00:15:00 The Different Types of Agents 00:15:00 Estate Agent What is an Estate Agent? 00:15:00 The Different Types of Agents 00:15:00 What a Real Estate Agent Does 00:15:00 Pros and Cons of Hiring an Estate Agent 00:15:00 Knowing Your Clients 00:30:00 Day in the life of Estate Agent 00:30:00 Property Valuation 00:30:00 Handling Viewings 00:15:00 Property Negotiation 00:30:00 Property Management 00:30:00 Real Estate Laws 00:30:00 Real Estate USA Selecting The Best Properties 00:30:00 Leasing Instead Of Selling 00:30:00 Buyers Interest 00:15:00 Be Zone Conscious 01:00:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:15:00 How To Locate Waterfront Property Rentals 00:15:00 Real Estate Front 00:15:00 How To Maintain Waterfront Property 00:30:00 All About Real Estate Clients 00:15:00 Real Estate Evaluation 00:15:00 Are You Ready To Buy Your First Property? 00:30:00 Finding The Actual Real Estate For Sale 01:00:00 Home Shopping: The Smart Way 00:30:00 How Much Land Do You Need? 00:15:00 Real Estate Investments 01:00:00 Manufacturing Real Estate Numbers 00:15:00 Waterfront Real Estate 00:15:00 Purchasing A Home Beside A Lake 00:15:00 How to Find Probate Leads Why is Probate Real Estate Investing So Incredibly Profitable? 00:08:00 How to Find Leads at the Courthouse 00:06:00 Secret Tips to Locate Sellers 00:07:00 An Actual Visit to the Courthouse to Search Case Files! 00:02:00 I Show You How to Get Lead Info From the Courthouse Computer 00:01:00 How to Reach and Talk to Probate Sellers How to Make Your Mailings 00:05:00 Lead Generation Secrets 00:04:00 Secrets to the Most Successful Mailing Campaign 00:09:00 How to Talk to Angry Sellers 00:07:00 Secret Tips for Talking with Sellers 00:07:00 How to Convince Sellers to Sell to You! 00:06:00 Super Important Negotiating Tips 00:06:00 Secrets to Analyzing Deals Learn the Two Critical Skills in Analyzing Deals! 00:13:00 More Tricks to Analyzing Deals 00:09:00 Financing Deals Secrets of Financing Deals 00:11:00 Why There is So Much Money Available to Finance Flips 00:07:00 Exit Strategies Secrets of Marketing to Wholesale Buyers 00:07:00 Secrets to Rehabbing and Listing the Property 00:09:00 Even More Secrets of Marketing to Wholesale Buyers 00:09:00 More Things to Know When Rehabbing the Property Yourself 00:10:00 Mock Exam Mock Exam- Property Developer and Estate Agent Diploma 00:30:00 Final Exam Final Exam- Property Developer and Estate Agent Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Operations Management: Operations Management Course Online Introducing Operations Management: Operations Management Course "Empowering the Next Generation" Online course! Operations Management: Operations Management Course is a fast-paced field with a clear goal. For those in operations management: operations management, the goal is to maximize profits by balancing costs and revenues. By incorporating human resources, raw materials, technology, and equipment across the board, Operations Management: Operations Management aims to administer business practices in a way that drives efficiency and superior net profits. The Operations Management: Operations Management Course prepares learners to succeed in their professional lives by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management and Time Management, Talent Management, Project Management, and Performance Management, Meeting Management, Knowledge Management, and Negotiation skills. Main Course: Level 7 Diploma in Operations Management Course Free Courses included with Operations Management: Operations Management Course: Course 01: Level 7 Project Management Course 02: Level 7 Diploma in Facilities Management Course 03: Level 5 Diploma in Business Analysis Course 04: Level 2 Certificate in Business Management Special Offers of this Operations Management: Operations Management Course: This Operations Management: Operations Management Course includes a FREE PDF Certificate. Lifetime access to this Operations Management: Operations Management Course Instant access to this Operations Management: Operations Management Course 24/7 Support Available to this Operations Management: Operations Management Course [ Note: Free PDF certificate as soon as completing the Operations Management: Operations Management course] Operations Management: Operations Management Course Online This Operations Management: Operations Management Course consists of 20 modules. Course Curriculum of Level 7 Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method of Operations Management: Operations Management Course After completing Operations Management: Operations Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Operations Management: Operations Management Course After completing the Operations Management: Operations Management Course, you can instantly download your certificate for FREE. Who is this course for? Operations Management: Operations Management Course Online This Operations Management: Operations Management Course is suitable for anyone passionate and ambitious about Operations Management: Operations Management. Learners can take this Operations Management: Operations Management Course even if they have no prior knowledge of Operations Management: Operations Management, and there are no age restrictions. Requirements Operations Management: Operations Management Course Online To enrol in this Operations Management: Operations Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Operations Management: Operations Management Course. Be energetic and self-motivated to complete our Operations Management: Operations Management Course. Basic computer Skill is required to complete our Operations Management: Operations Management Course. If you want to enrol in our Operations Management: Operations Management Course, you must be at least 15 years old. Career path Operations Management: Operations Management Course This Operations Management: Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager Operations Analyst Operations Officer S.C Manager Inventory Manager Supply Services Representative

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

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