Booking options
£12
£12
On-Demand course
1 hour
All levels
The Operational Officer Training Course is designed to equip aspiring and current operational professionals with the essential knowledge and skills to manage and optimise organisational processes effectively. Covering a broad range of topics from project management and supply chain oversight to risk management and talent development, this course offers a thorough exploration of the core functions that drive successful operations. Each module is carefully crafted to enhance understanding of critical areas such as planning, procurement, communication, and quality management, ensuring learners develop a well-rounded perspective on operational leadership.
Delivered entirely online, this course offers flexibility and convenience without compromising on depth or quality. Whether you are looking to refine your approach to performance management or sharpen your negotiation and conflict resolution techniques, the curriculum supports professional growth in a structured and engaging format. With a focus on strategic thinking and efficient execution, this training helps operational officers confidently navigate complex business environments and contribute meaningfully to their organisation’s success.
Key Benefits
Accredited by CPD
Instant e-certificate
Fully online, interactive course
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Curriculum
Module 01: Introduction to Operations Management
Module 02: Project Management
Module 03: Business Development and Succession Planning
Module 04: Process Management
Module 05: Supply Chain Management
Module 06: Planning & Forecasting Operations
Module 07: Procurement & Purchasing Management
Module 08: Manufacturing & Delivery Operations
Module 09: Quality Management
Module 10: Managing Risk and Recovery
Module 11: Performance Management
Module 12: Talent Management
Module 13: Communication Skills
Module 14: Negotiation Techniques
Module 15: Conflict Management
Module 16: Stress Management
Module 17: Time Management
Module 18: Business Environment
Module 19: Business Writing Skills
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
Certificate
Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
15 CPD hours / points Accredited by CPD Quality Standards
The Operational Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
There are no formal entry requirements for the course, with enrollment open to anyone!
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operational Officer training.
Certificate of completion
Digital certificate - Included
Certificate of completion
Hard copy certificate - Included
About Us