5769 Model courses

Duration 5 Days 30 CPD hours This course is intended for Customers, cloud architects, systems engineers, data center administrators, and cloud administrators with experience in managed services or managing a service provider environment. Overview By the end of the course, you should be able to meet the following objectives: Deploy VMware Cloud Director Manage VMware Cloud Director to meet the service provider needs Create and manage VMware Cloud Director organizations and vApps to fulfill business needs Create and manage VMware Cloud Director catalogs Transfer virtual machine workloads from VMware vSphere into and out of VMware Cloud Director Configure networking for organizations and vApps with the help of VMware NSX-T Data Center Managing resources from the VMWare Cloud Director console and using VMware vRealize Operations Manager Enabling VM and Named Disk Encryption Creating VM sizing and placement policies Understand vApps and VM operations and actions In this five-day course, you focus on installing, configuring, and managing VMware Cloud Director 10.3. You learn about workload provisioning, the creation of organizations, virtual data centers (VDCs), catalog services that include predefined virtual machines, and on-demand VMware NSX-T Data Center networks.This course also covers interfacing VMware Cloud Director with other systems and the integration and use of VMware vRealize Orchestrator for VMware Cloud Director. You learn about different networks that a system administrator and an organization administrator can configure and use with virtual machines (VMs). This course also discusses how to monitor various VMware Cloud Director objects using VMware vRealize Operations. Course Introduction Introductions and course logistics Course objectives Software-Defined Data Center and VMware Validated Design Define Software Defined Datacenter (SDDC) Discuss VMware offerings for Cloud-Based Services Discuss the deployment options for VMware Cloud Director Discuss VMware Validated Design Recognize the design considerations when creating a cloud environment on the SDDC using VMWare Cloud Foundation vCloud Director Deployment and Configuration Discuss the deployment options for VMware Cloud Director Explain the two-stage deployment of VMware Cloud Director cells Discuss failover mechanisms (automatic and manual) with VMware Cloud Director cells Define switchover, promote, and fencing options of the VMware Cloud Director appliance Understand the VMware Cloud Director appliance enhancements VMware Cloud Director Provider Configuration Describe how the compute resources are provided to VMware Cloud Director Describe how storage is provided to VMware Cloud Director Configure and manage storage for Virtual Datacenters (VDCs) Briefly discuss network pools, external networks, and Tier-0 Gateways Showcase VMware Cloud Director integration with vCenter Server and NSX-T Data Center Describe VMware Cloud Director organizations Understand organization policies Explain how to access an organization using various portals Understand organization VDC Discuss what is Linked Clone and Fast Provisioning Understand the use cases of Allocation Models VMware Cloud Director User, Roles and Quota Management Discuss user-bundle Describe role-based access Explain custom roles and rights Describe and configure LDAP integration with Active Directory Discuss OIDC authentication methods Describe SAML identity provider VMware Cloud Director Virtual Machines and vApps Understand standalone VMs Discuss the VM managing operations Explain VM properties Discuss deployment methods of vApps Discuss the vApp managing operations Discuss the vApp lease policies Understand the vApps and VM actions Explain vApp and VM badges VMware Cloud Director Content Libraries Explain the purpose of catalogs and how to create a catalog organization Define catalog management and sharing catalogs inside and between organizations Explain medias in VMware Cloud Director and its usage Discuss vApp templates Understand vApp template operations Describe the purpose and usage of Open Virtualization Format (OVF) Discuss organization VDC templates VMware Cloud Director Networking Discuss organization VDC networks List the types of organization VDC networks Describe the edge gateway services Explore the services offered by the edge gateway Discuss sub-allocation IP pool and its use cases Discuss DHCP, NAT, load balancer, and firewall services on the edge gateway Discuss SNAT, DNAT, NO SNAT, and NO DNAT use cases Discuss vApp networks List the various types of vApp networks Discuss routed, isolated, and direct vApp networks Managing billing and reports of vCloud Director objects using Tenant vApp VMware Cloud Director Storage and Compute Describe named disks and shared named disks Demonstrate how to attach and detach a named disk and a shared named disk Describe methods of sharing the named disk Discuss the implications of deleting VMs that have an attached named disk Discuss how VMware Cloud Director VMs and disks are encrypted Explain the storage policy capabilities Demonstrate how VM sizing and placement policies are published Discuss vCenter server and VMware Cloud Director IOPS storage policies usage Discuss how to enable and use the storage IOPS limitation in VMware Cloud Director Describe the storage policy supported entities Extensibility and UI Additional Features Explain custom advisories, global search, guided tours, data exporter, keyboard shortcuts, and quick search Understand vcd-cli supported commands Discuss various vcd-cli tools VMware Cloud Director Resource Monitoring Identify log locations for VMware Cloud Director Manage vSphere and cloud resources from VMware Cloud Director Understand monitoring of objects from VMware Cloud Director portals Briefly introduce vRealize Operations Manager Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware Cloud Director Management Pack Understand dashboard, metrics, alerts, alert definition, and reports Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Cloud Director: Install, Configure, Manage [v10.3] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Cloud Director: Install, Configure, Manage [v10.3] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Data Warehouse Administrator Database Administrators Database Designers Support Engineer Technical Administrator Overview Back up, restore, and patch DBCS database deployments Describe the DBaaS and on-premises Oracle Database architectures Manage database instances Manage UNDO data Move data between databases Implement basic backup and recovery procedures Monitor and tune database performance Tune SQL to improve performance Manage resources with Oracle Database Resource Manager Create pluggable databases (PDBs) Configure the Oracle network environment Administer user security and implement auditing Create and manage tablespaces Manage storage space Create and manage Database as a Cloud Service (DBCS) database deployments Register databases and manage performance with Enterprise Manager Cloud Control The Oracle Database 12c R2: Administration Workshop Ed 3 course is designed to provide students with a firm foundation in administration of an Oracle Database. In this course students will gain a conceptual understanding of Oracle Database architecture and learn how to manage an Oracle Database in an effective and efficient manner. Exploring Oracle Database Architecture Introducing Oracle Database Relation Database Models Oracle SQL and PL/SQL Oracle Database Server Architecture Connecting to Oracle Databases Oracle Database Tools Oracle-Supplied User Accounts Querying the Oracle Data Dictionary Managing Database Instances Initialization Parameter Files Starting Up Oracle Databases Shutting Down Oracle Databases Opening and Closing PDBs Working with the Automatic Diagnostic Repository (ADR) Querying Dynamic Performance Views Creating PDBs Methods and Tools to Create PDBs Creating PDBs from Seed with SQL*Plus Cloning PDBs with SQL*Plus Unplugging and Pluggin In PDBs with SQL*Plus Dropping PDBs with SQL*Plus Configuring the Oracle Network Environment Oracle Net Services How Listeners Work Configuring Listeners for Dynamic Service Registration Configuring Listeners for Static Service Registration Configuring Local Naming for Connections Testing Oracle Net Connectivity with tnsping Configuring Communication Between Databases Dedicated Versus Shared Server Configurations Administering User Security Creating Users Granting Privileges Creating and Granting Roles Revoking Privileges and Roles Creating and Assigning Profiles Authenticating Users Assigning Quotas to Users Applying the Principal of Least Privilege Creating and Managing Tablespaces How Table Data is Stored Creating Tablespaces in SQL*Plus Altering and Dropping Tablespaces in SQL*Plus Viewing Tablespace Information in SQL*Plus Implementing Oracle Managed Files Moving and Renaming Online Data Files in SQL*Plus Managing Storage Space Oracle Database Space Management Features Block Space Management Row Chaining and Migration Free Space Management Within Segments Types of Segments Allocating Extents Understanding Deferred Segment Creation Space-Saving Features Managing UNDO Data Undo Data: Overview Transactions and Undo Data Storing Undo Information Comparing Undo Data and Redo Data Managing Undo Local Undo Mode Versus Shared Undo Mode Configuring Undo Retention Categories of Undo Moving Data Moving Data: General Architecture Oracle Data Pump: Overview Oracle Data Pump: Benefits Data Pump Export and Import Clients Data Pump Utility: Interfaces and Modes Data Pump Import: Transformations SQL*Loader Overview Loading Methods Backup and Recovery Concepts DBA Responsibilities Categories of Failure Understanding Instance Recovery Understanding Types of Backups Comparing Complete and Incomplete Recovery Oracle Data Protection Solutions Flashback Technology Monitoring and Tuning Database Performance Managing Performance Activities Performance Planning Considerations Database Maintenance Automatic Workload Repository (AWR) Automatic Database Diagnostic Monitor Performance Monitoring Performance Tuning Methodology Database Server Statistics and Metrics SQL Tuning SQL Tuning Process Oracle Optimizer Optimizer Statistics SQL Plan Directives Adaptive Execution Plans SQL Tuning Advisor SQL Access Advisor SQL Performance Analyzer Oracle Database Resource Manager Oracle Database Resource Manager: Overview Resource Manager Elements Using Resource Manager to Allocate Resources Creating a Simple Resource Plan Creating a Complex Resource Plan Using the Active Session Pool Feature Limiting CPU Utilization at the Database Level Limiting CPU Utilization at the Server Level Enterprise Manager Cloud Control Controlling the Enterprise Manager Cloud Control Framework Starting the Enterprise Manager Cloud Control Framework Stopping the Enterprise Manager Cloud Control Framework Introduction to Oracle Database Cloud Service Oracle Cloud: Overview Database Cloud Service Offerings DBCS Architecture Features and Tooling Additional Database Configuration Options Creating DBCS Database Deployments Automated Database Provisioning Creating a Database Deployment How SSH Key Pairs are Used Creating an SSH Key Pair Storage Used for Database Files Managing DBCS Database Deployments Cloud Tooling Accessing Tools and Features from the DBCS Console Managing the Compute Node Associated With a Database Deployment Managing Network Access to DBCS Enabling Access to a Compute Node Port Scaling a Database Deployment Backing Up and Restoring DBCS Database Deployments Backing Up and Recovering Databases on DBCS Backup Destination Choices Backup Configuration Creating an On-Demand Backup Customizing the Backup Configuration Performing Recovery by Using the Console Performing Recovery by Using the dbaascli Utility Patching DBCS Database Deployments Patching DBCS Using the DBCS Console to Manage Patches Using the dbaascli Utility to Manage Patches Creating Master Encryption Keys for PDBs CDB and PDB Master Encryption Keys Determining Whether You Need to Create and Activate and Encryption Key for a PDB Creating and Activating an Encryption Key Tablespace Encryption by Default Tablespace Encryption by Default in DBCS Transparent Data Encryption (TDE) Overview Components of TDE Using TDE Defining the Keystore Location Controlling Tablespace Encryption by Default Managing the Software Keystore and Master Encryption Key Managing the Keystore in CDBs and PDBs Additional course details: Nexus Humans Oracle Database 12c R2 - Administration Workshop Ed 3 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Database 12c R2 - Administration Workshop Ed 3 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies for maintaining environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM.By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and requirements to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from Monitor Overview page Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Demonstrate how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway and Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end users to resolve issues Explain how Workspace ONE Assist can help with troubleshooting endpoints

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionalities that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform, endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.Also, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to securely distribute business-critical applications from any device and to configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure Workspace ONE Access and Workspace ONE UEM system and productivity integrations.You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Overall, the course lays out the foundational principles of identity and access management.Please note - This course is a combination of the VMware Workspace ONE: Skills for UEM and the VMware Workspace ONE: Integrations course. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for the Workspace ONE solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process of integrating with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize the platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway Describe the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page. Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions enabled by Workspace ONE Access Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Examine the workflow of integrations Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by VMware Unified Access Gateway? Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline the authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application SSO authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile SSO Outline the mobile SSO workflows Intelligence and Automation Summarize the features of Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Workspace ONE: Deploy and Manage [V22.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Workspace ONE: Deploy and Manage [V22.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Security engineer Network engineer Network designer Network administrator Systems engineer Consulting systems engineer Technical solutions architect Network manager Cisco integrators and partners Overview After taking this course, you should be able to: Describe information security concepts and strategies within the network Describe common TCP/IP, network application, and endpoint attacks Describe how various network security technologies work together to guard against attacks Implement access control on Cisco ASA appliance and Cisco Firepower Next-Generation Firewall Describe and implement basic email content security features and functions provided by Cisco Email Security Appliance Describe and implement web content security features and functions provided by Cisco Web Security Appliance Describe Cisco Umbrella security capabilities, deployment models, policy management, and Investigate console Introduce VPNs and describe cryptography solutions and algorithms Describe Cisco secure site-to-site connectivity solutions and explain how to deploy Cisco Internetwork Operating System (Cisco IOS) Virtual Tunnel Interface (VTI)-based point-to-point IPsec VPNs, and point-to-point IPsec VPN on the Cisco ASA and Cisco Firepower Next-Generation Firewall (NGFW) Describe and deploy Cisco secure remote access connectivity solutions and describe how to configure 802.1X and Extensible Authentication Protocol (EAP) authentication Provide basic understanding of endpoint security and describe Advanced Malware Protection (AMP) for Endpoints architecture and basic features Examine various defenses on Cisco devices that protect the control and management plane Configure and verify Cisco IOS software Layer 2 and Layer 3 data plane controls Describe Cisco Stealthwatch Enterprise and Stealthwatch Cloud solutions Describe basics of cloud computing and common cloud attacks and how to secure cloud environment The Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 course helps you prepare for the Cisco© CCNP© Security and CCIE© Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower© Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch© Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, helps prepare you to take the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the new CCNP Security, CCIE Security, and the Cisco Certified Specialist - Security Core certifications. Describing Information Security Concepts* Information Security Overview Assets, Vulnerabilities, and Countermeasures Managing Risk Vulnerability Assessment Understanding Common Vulnerability Scoring System (CVSS) Describing Common TCP/IP Attacks* Legacy TCP/IP Vulnerabilities IP Vulnerabilities Internet Control Message Protocol (ICMP) Vulnerabilities TCP Vulnerabilities User Datagram Protocol (UDP) Vulnerabilities Attack Surface and Attack Vectors Reconnaissance Attacks Access Attacks Man-in-the-Middle Attacks Denial of Service and Distributed Denial of Service Attacks Reflection and Amplification Attacks Spoofing Attacks Dynamic Host Configuration Protocol (DHCP) Attacks Describing Common Network Application Attacks* Password Attacks Domain Name System (DNS)-Based Attacks DNS Tunneling Web-Based Attacks HTTP 302 Cushioning Command Injections SQL Injections Cross-Site Scripting and Request Forgery Email-Based Attacks Describing Common Endpoint Attacks* Buffer Overflow Malware Reconnaissance Attack Gaining Access and Control Gaining Access via Social Engineering Gaining Access via Web-Based Attacks Exploit Kits and Rootkits Privilege Escalation Post-Exploitation Phase Angler Exploit Kit Describing Network Security Technologies Defense-in-Depth Strategy Defending Across the Attack Continuum Network Segmentation and Virtualization Overview Stateful Firewall Overview Security Intelligence Overview Threat Information Standardization Network-Based Malware Protection Overview Intrusion Prevention System (IPS) Overview Next Generation Firewall Overview Email Content Security Overview Web Content Security Overview Threat Analytic Systems Overview DNS Security Overview Authentication, Authorization, and Accounting Overview Identity and Access Management Overview Virtual Private Network Technology Overview Network Security Device Form Factors Overview Deploying Cisco ASA Firewall Cisco ASA Deployment Types Cisco ASA Interface Security Levels Cisco ASA Objects and Object Groups Network Address Translation Cisco ASA Interface Access Control Lists (ACLs) Cisco ASA Global ACLs Cisco ASA Advanced Access Policies Cisco ASA High Availability Overview Deploying Cisco Firepower Next-Generation Firewall Cisco Firepower NGFW Deployments Cisco Firepower NGFW Packet Processing and Policies Cisco Firepower NGFW Objects Cisco Firepower NGFW Network Address Translation (NAT) Cisco Firepower NGFW Prefilter Policies Cisco Firepower NGFW Access Control Policies Cisco Firepower NGFW Security Intelligence Cisco Firepower NGFW Discovery Policies Cisco Firepower NGFW IPS Policies Cisco Firepower NGFW Malware and File Policies Deploying Email Content Security Cisco Email Content Security Overview Simple Mail Transfer Protocol (SMTP) Overview Email Pipeline Overview Public and Private Listeners Host Access Table Overview Recipient Access Table Overview Mail Policies Overview Protection Against Spam and Graymail Anti-virus and Anti-malware Protection Outbreak Filters Content Filters Data Loss Prevention Email Encryption Deploying Web Content Security Cisco Web Security Appliance (WSA) Overview Deployment Options Network Users Authentication Secure HTTP (HTTPS) Traffic Decryption Access Policies and Identification Profiles Acceptable Use Controls Settings Anti-Malware Protection Deploying Cisco Umbrella* Cisco Umbrella Architecture Deploying Cisco Umbrella Cisco Umbrella Roaming Client Managing Cisco Umbrella Cisco Umbrella Investigate Overview and Concepts Explaining VPN Technologies and Cryptography VPN Definition VPN Types Secure Communication and Cryptographic Services Keys in Cryptography Public Key Infrastructure Introducing Cisco Secure Site-to-Site VPN Solutions Site-to-Site VPN Topologies IPsec VPN Overview IPsec Static Crypto Maps IPsec Static Virtual Tunnel Interface Dynamic Multipoint VPN Cisco IOS FlexVPN Deploying Cisco IOS VTI-Based Point-to-Point IPsec VPNs Cisco IOS VTIs Static VTI Point-to-Point IPsec Internet Key Exchange (IKE) v2 VPN Configuration Deploying Point-to-Point IPsec VPNs on the Cisco ASA and Cisco Firepower NGFW Point-to-Point VPNs on the Cisco ASA and Cisco Firepower NGFW Cisco ASA Point-to-Point VPN Configuration Cisco Firepower NGFW Point-to-Point VPN Configuration Introducing Cisco Secure Remote Access VPN Solutions Remote Access VPN Components Remote Access VPN Technologies Secure Sockets Layer (SSL) Overview Deploying Remote Access SSL VPNs on the Cisco ASA and Cisco Firepower NGFW Remote Access Configuration Concepts Connection Profiles Group Policies Cisco ASA Remote Access VPN Configuration Cisco Firepower NGFW Remote Access VPN Configuration Explaining Cisco Secure Network Access Solutions Cisco Secure Network Access Cisco Secure Network Access Components AAA Role in Cisco Secure Network Access Solution Cisco Identity Services Engine Cisco TrustSec Describing 802.1X Authentication 802.1X and Extensible Authentication Protocol (EAP) EAP Methods Role of Remote Authentication Dial-in User Service (RADIUS) in 802.1X Communications RADIUS Change of Authorization Configuring 802.1X Authentication Cisco Catalyst© Switch 802.1X Configuration Cisco Wireless LAN Controller (WLC) 802.1X Configuration Cisco Identity Services Engine (ISE) 802.1X Configuration Supplicant 802.1x Configuration Cisco Central Web Authentication Describing Endpoint Security Technologies* Host-Based Personal Firewall Host-Based Anti-Virus Host-Based Intrusion Prevention System Application Whitelists and Blacklists Host-Based Malware Protection Sandboxing Overview File Integrity Checking Deploying Cisco Advanced Malware Protection (AMP) for Endpoints* Cisco AMP for Endpoints Architecture Cisco AMP for Endpoints Engines Retrospective Security with Cisco AMP Cisco AMP Device and File Trajectory Managing Cisco AMP for Endpoints Introducing Network Infrastructure Protection* Identifying Network Device Planes Control Plane Security Controls Management Plane Security Controls Network Telemetry Layer 2 Data Plane Security Controls Layer 3 Data Plane Security Controls Deploying Control Plane Security Controls* Infrastructure ACLs Control Plane Policing Control Plane Protection Routing Protocol Security Deploying Layer 2 Data Plane Security Controls* Overview of Layer 2 Data Plane Security Controls Virtual LAN (VLAN)-Based Attacks Mitigation Sp

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants. Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze Workspace ONE UEM deployments Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares Explain the general features and functionality that Workspace ONE Access enables Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access Summarize and implement Workspace ONE productivity services into the digital workspace environment Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce Summarize basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this extended five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively.In addition, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE© Access? with Workspace ONE UEM to distribute business-critical applications securely from any device and configure access management controls. You will learn how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on, and you will leave with an understanding of the fundamental principles of identity and access management.Finally, you learn to investigate, analyze, and determine issues that might occur with the different components of Workspace ONE UEM. Troubleshooting is the backbone of service maintenance and management. By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. Course Introduction Introductions and course logistics Course objectives Online resources and references Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager? and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows and macOS Describe the functions and benefits of using compliance policies Explain the use cases for Freestyle Orchestrator Describe the capabilities that sensors and scripts enable Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List the email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List View and the Device Details View pages Analyze endpoint deployment and compliance data from the Monitor Overview page Workspace ONE Access Summarize the benefits of Workspace ONE Access Outline the core features and functions that Workspace ONE Access enables Navigate the Workspace ONE Access console Explain the functions of directory integration with Workspace ONE Access Explain the various types of authentication protocols enabled by Workspace ONE Access Integrating Workspace ONE UEM and Workspace ONE Access Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access Outline the process of connecting Workspace ONE UEM and Workspace ONE Access Explain the integrations workflow Summarize the key features of an integrated solution Productivity Integrations Identify the functions enabled by Unified Access Gateway Outline the purpose of the VMware AirWatch© Secure Email Gateway? edge service Explain the features enabled by the VMware Workspace ONE© Tunnel? edge service Summarize the capabilities enabled by the Content Gateway edge service SAML 2.0 Authentication Outline authentication methods supported by Workspace ONE Access Summarize the main properties of the SAML protocol Summarize the SAML authentication workflow Explain the application single sign-on authentication workflow with SAML Mobile Single Sign-On Describe the concept of mobile single sign-on Outline mobile single sign-on workflows Intelligence and Automation Summarize the features of VMware Workspace ONE© Intelligence? Outline the benefits of using Workspace ONE Intelligence Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common issues related to group management and assignment Outline common issues related to Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain Workspace ONE Access integration and Workspace ONE Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Application Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify

This is an essential programme for any member of staff whose role requires a high level of attention to detail. The focus is specifically on the handling of text and data, whether at the input stage or when collating information into reports and documents for use by others. The session looks at both prevention and cure. For 'prevention', it focuses on understanding how common errors occur and on developing an awareness of the factors which influence our level of attentiveness. It introduces key psychological theories around attentiveness including the 'capacity' and 'bottleneck filter' models. And it looks at how working styles can affect attention to detail. For 'cure', the programme looks at how to minimise the effect of stress on concentration as well as introducing a number of tools and techniques for promoting accuracy - at both the input and the checking stages. Particular attention is paid to proof-reading techniques. By the end of the session, participants will: Appreciate why errors occur Understand how stress and other factors can affect focus and accuracy Know how to improve accuracy and reduce errors when handling text and data Be able to proof-read text and number-based documents more accurately 1 The importance of accuracy The impact of mistakes Why accuracy is so important Main reasons why errors occur 2 Attentiveness theory The 'capacity' and 'bottleneck filter' models Selective attention Chunking - big picture / little picture 3 Preparing for accuracy Working styles - how they affect detail-orientation Identifying and minimising the impact of stress on concentration 4 Practical strategies How to improve accuracy and reduce errors when inputting text Managing interruptions and distractions Proofing text and numbers

A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust? This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader. And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice? The course will help you:• Appreciate the key skills a leader needs to be effective• Understand what the organisation expects of you as a leader• Recognise your leadership style and the impact it has on others• Consider your role models - who inspires you?• See leadership from the 'followers' perspective - how do you like to be led?• Discover what holds you back - limiting beliefs• Examine your core values -do they support your ambition?• Explore the concept of Emotional Intelligence - how do we manage ourselves?• Discover how to lead through change• Explore the concept of 'Authentic Leadership' - consider how it can work for you• Practice some of the skills essential to motivating and influencing for success• Use the RAIV approach to generating enthusiasm and commitment• Plan how best to 'walk the leadership talk' - in your role, in your organisation Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way. Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants given an action plan template to complete throughout the workshop Participants required to bring an inspirational quote to share with the group 2 What is leadership? The concept of 'leadership' The role of a leader Skills assessment for all participants# Leadership v Management Assess your team effectiveness 3 Your leadership style Leadership questionnaire You and your role models Push v Pull styles of leadership Empowerment v Control Team goals and role profiling Day 2 1 You, the leader Your core values Your communication style Situational leadership The Emotional Bank Account Buy Me Today 2 Are you Emotionally Intelligent? (EI) What is emotional intelligence? Self-assessment exercise Manage your emotions Nine strategies for promoting EI 3 Leading through change Identify the major changes affecting you / your team Types of change The roles of resistance How safe are you to talk to? Forcefield Analysis Day 3 1 Authentic Leadership (AL) What is AL? Managing perceptions is managing their truth A leadership challenge 2 Motivating and influencing for success What motivates you? Motivational theory Leading by example Influencing skills required Influencing styles The influence challenge! 3 Creating enthusiasm and commitment The RAIV approach (relationships-achievement-independence-vocation) Building self-worth What drives your team? Your leadership legacy Your commitment to leadership

Businesses that don't control their costs don't stay in business. How well are you doing? Is everyone in your organisation sufficiently aware of costs, managing them effectively and maximising opportunities to reduce them? If there is scope for improvement, this course will help get you back on track. It will demonstrate that cost reduction is so much more than cost control and cost cutting. True cost management is about being aware of costs, seeking to reduce them through good design and efficient operating practices whilst taking continuing action on overspending. This course will develop the participants' skills in: Being aware of costs at all times Seeking cost reduction from the start (including life-cycle costing) Appraising projects / production to identify and take out risk Understanding real budgeting Using techniques such as ZBB and ABC where appropriate Ensuring cost reports lead to action Managing a cost reduction process that delivers Benefits to the organisation will include: Identification of cost reduction and business improvement opportunities Better reporting and ownership of costs Greater awareness and control of everyday costs 1 Introduction - the cost management process The risks of poor cost control Capital and revenue costs The importance of cost awareness The importance of cost reduction Cost management - the key aspects How to build a cost management and control process checklist for your areas of responsibility 2 Cost removal - taking out costs Cost awareness Costs of poor design / poor processes Value engineering Removing redundant costs 3 The need for commercial, technical and financial appraisals Understand the problems before cash is committed and costs incurred Making the effort to identify commercial and technical risk The time value of money - DCF techniques for long term projects Cost models for production processes and projects Costing models - project appraisals The use of spreadsheets to identify sensitivity and risk How to focus on risk management 4 Budgeting - proper budgeting challenges costs The philosophy of the business - are costs an issue? The importance of having the right culture The need for detailed business objectives Budgetary control measures Designing budget reports - for action 5 Zero-based budgeting (ZBB) - the principles Much more than starting with a clean sheet of paper What ZBB can achieve The concept of decision packages - to challenge business methods and costs Only necessary costs should be incurred A review of an operating budget - demonstrating what ZBB challenges and the costs it may lead to being taken out 6 Awareness of overheads and other costs Definitions of cost - direct and indirect Dealing with overheads - what is meant by allocation, absorption or apportionment? The apparent and real problems with overheads Different ways of dealing with overheads Review of overhead allocation methods and accounting and reporting issues 7 Overheads and product costing Activity-based costing (ABC) - the principles Where and how the ABC approach may be helpful Know the 'true' cost of a product or a project Should you be in business? Will you stay in business? Identifying weaknesses in a traditional overhead allocation How ABC will help improve product or service costing Identifying which products and activities should be developed and which abandoned 8 Cost reduction culture The need for cost reports What measures can be used to identify over-spends as early as possible Cost control performance measures and ratios 9 Design of cost control reports Reports should lead to action and deliver Selecting cost control measures which can be acted upon Practice in designing action reports 10 Course summary - developing your own cost action plan Group and individual action plans will be prepared with a view to participants identifying their cost risks areas and the techniques which can be immediately applied to improve costing and reduce costs

Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making