5932 Model courses

Duration 3 Days 18 CPD hours This course is intended for Network designers Network managers System engineers Overview After taking this course, you should be able to: Review the Cisco Catalyst 9000 Series Switches identify the switches' features and examine the functionalities purpose-built for Cisco DNA and the SD-Access solution. Position the different Cisco Catalyst 9000 Series Switch model types in the network, and map older Cisco Catalyst switches to the 9000 family for migration. Identify the role and value of Cisco Silicon One in a campus environment. Examine management capabilities of the Cisco Catalyst 9000 Series Switches. Describe the scalability and performance features supported by the Cisco Catalyst 9000 Series Switches. Describe the Cisco Catalyst 9000 Series Switch support for security, Quality of Service (QoS), and Internet of Things (IoT) convergence features. Describe automation features, Application Programming Interface (API), Infrastructure as Code, and automation tools supported on Cisco Catalyst 9000 Series switches. Describe the new QoS, IoT, and BGP EVPN Features on Cisco Catalyst 9000 Series Switches. Describe the maintenance features on Cisco Catalyst 9000 Series switches. Explore the SD-Access solution fundamentals, deployment models for the Cisco Catalyst 9000 Series Switch, and the use of Cisco DNA Center to manage infrastructure devices. Automate Day 0 device onboarding with Cisco DNA Center LAN Automation and Network PnP. Describe how to manage and host applications on Cisco Catalyst 9000 Series switches using Cisco DNA Center. Explore a modern approach to cloud-managed networking for Cisco Catalyst 9000 Series switches and wireless access points that uses the Meraki Dashboard and analytics. Describe the Cisco Catalyst 9200 Series Switch architecture, model types, port types, uplink modules, components including power supplies, and other switch features and capabilities. Describe the Cisco Catalyst 9300 Series Switch architecture, model types, port types, uplink modules, and components, including power supplies and stacking cables. Describe the Cisco Catalyst 9400 Series Switches, different modular chassis, supervisor and line card options, architectural components, uplink, and power redundancy, and Multigigabit ports Describe the Cisco Catalyst 9500 Series Switches, model types, switch components, RFID support, architecture, and switch profiles. Describe the Cisco Catalyst 9600 Series Switch architecture, supervisor and line card options, and high availability features. The Implementing Cisco Catalyst 9000 Series Switches (ENC9K) v4.0 course provides you with insight into Cisco Catalyst 9000 Series Switches and its solution components. You will learn about the architecture, capabilities, positioning, and implementation of the Cisco Catalyst 9000 Series switches, as well as the management of the switches using CLI, Cisco DNA Center, and IOS-XE web user GUI. Additionally, you will be introduced to security, cloud, automation, and other important features of Cisco Catalyst 9000 Series switches. Course Outline Introducing the Cisco Catalyst 9000 Series Switches Positioning Cisco Catalyst 9000 Series Switches Cisco Catalyst Silicon One Architecture Exploring Cisco Catalyst 9000 Series Switches Management Capabilities Scale and Performance Features on Cisco Catalyst 9000 Series Switches Security Features on Cisco Catalyst 9000 Series Switches Automation Features on Cisco Catalyst 9000 Series Switches QoS, IoT, and BGP EVPN Features on Cisco Catalyst 9000 Series Switches Maintenance Features on Cisco Catalyst 9000 Series Switches Cisco SD-Access Solution on Cisco Catalyst 9000 Series Switches Application Hosting on Cisco Catalyst 9000 Series Switches Cloud Management for Catalyst 9000 Series Using Meraki Dashboard Automating Network Changes with Cisco DNA Center Introducing Cisco Catalyst 9200 Series Switches Introducing Cisco Catalyst 9300 Series Switches Introducing Cisco Catalyst 9400 Series Switches Introducing Cisco Catalyst 9500 Series Switches Introducing Cisco Catalyst 9600 Series Switches Additional course details: Nexus Humans Cisco Implementing Cisco Catalyst 9000 Switches v4.0 (ENC9K) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Catalyst 9000 Switches v4.0 (ENC9K) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Being Prepared for CQC's New Assessment Framework Course

Being Prepared for CQC's New Assessment Framework Course

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 7 Diploma in Accounting and Finance Course bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Level 7 Diploma in Accounting and Finance Course related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory Level 7 Diploma in Accounting and Finance bundle. This comprehensive Level 7 Diploma in Accounting and Finance Course bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 7 Diploma in Accounting and Finance Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Financial Modelling Course - Learn Online Course 02 :Financial Modeling Using Excel Course 03 :Financial Management Course 04 :Financial Analysis Course 05 :Presenting Financial Information Course 06 :Learn to Read, Analyse and Understand Annual Reports Course 07 :UK Tax Accounting Course 08 :Know Your Customer (KYC) Course 09 :Stock Market Chart Patterns for Day Trading Course 10 :Day Trade Stocks with Price Action and Tape Reading Strategy Course 11 :Quickbooks Online Course 12 :Sage 50 Accounts Course 13 :Key Account Management Course Course 14 :Document Control Course 15 :Business Model Canvas for Business Plan Course 16 :Commercial Law Course 17 :Business Law Course 18 :Accounting Basics Course 19 :Cost Control & Project Scheduling Course 20 :Excel Pivot Tables for Data Reporting Course 21 :Dynamic Excel Gantt Chart and Timelines Course 22 :Excel Vlookup, Xlookup, Match and Index Course 23 :Financial Wellness: Managing Personal Cash Flow Course 24 :Corporate Finance: Profitability in a Financial Downturn Course 25: Understanding Financial Statements and Analysis Course 26: Financial Statements Fraud Detection Training Course 27: Finance Assistant Level 1 & 2 Course 28: Making Budget & Forecast Course 29: Dealing With Uncertainity: Make Budgets and Forecasts Course 30: Anti-Money Laundering (AML) Training 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcomes of Level 7 Diploma in Accounting and Finance This tailor-made Level 7 Diploma in Accounting and Finance bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental Level 7 Diploma in Accounting and Finance knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field These Level 7 Diploma in Accounting and Finance Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Level 7 Diploma in Accounting and Finance training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Level 7 Diploma in Accounting and Finance Course bundle! This bundle is also ideal for professionals looking for career advancement. Please note, this is not a regulated course. To get qualified you need to enrol the below programmes: Level 6 Diploma in Accounting and Finance (RQF) Level 7 Diploma in Accounting and Finance (RQF) Level 4 Diploma Accounting and Business Finance Institute of Financial Accountants The London Institute of Banking & Finance Requirements To participate in this Level 7 Diploma in Accounting and Finance course, all you need is - A smart device A secure internet connection And a keen interest in Complete Financial modelling Course Career path Upon completing this essential Level 7 Diploma in Accounting and Finance Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

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Plus Studyhub's signature Forever Access is given as always, meaning these Online Business Coach Diploma courses are yours for as long as you want them once you enrol in this course This Online Business Coach Diploma Bundle consists the following career oriented courses: Course 01: Business Management Course 02: Advanced Pitching Course 03: Business Analysis Certification & Corporate Investigation Training Course 04: Business Model Canvas for Business Plan Course 05: Business Networking Skills Course 06: Cash Flow Management in Small Businesses: Key Considerations Course 07: Corporate Relationship Goals for Success Course 08: Corporate Risk And Crisis Management Course 09: Customer Relationship Management Course 10: E-Commerce: Complete Guide to Income Mastery Course 11: Enterprise Resource Planning (ERP) Course 12: Financial Planning Course 13: Fundamentals of Entrepreneurship Course 14: Increase Your Sales Through a Profitable Pricing Strategy Course 15: Lean Organisation Management Principles, Process and Techniques Course 16: Operations and Time Management Course 17: Principles of Marketing Course 18: Product Management Course 19: Public Speaking: Presentations like a Boss Course 20: Risk Management Course 21: Social Media Strategy for Business Course 22: Strategic Business Management Course 23: Strategic Planning and Implementation Course 24: Project Management Course 25: Digital Marketing Business Tips The Online Business Coach Diploma course has been prepared by focusing largely on Online Business Coach Diploma career readiness. It has been designed by our Online Business Coach Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Online Business Coach Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Online Business Coach Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Online Business Coach Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Online Business Coach Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Online Business Coach Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Online Business Coach Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Online Business Coach Diploma lessons One to one assistance from Online Business Coach Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Online Business Coach Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Online Business Coach Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Online Business Coach Diploma certificate and transcript on the next working day Easily learn the Online Business Coach Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Online Business Coach Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Online Business Coach Diploma Requirements To participate in this Online Business Coach Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Online Business Coach Diploma Career path You will be able to kickstart your Online Business Coach Diploma career because this course includes various courses as a bonus. This Online Business Coach Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Online Business Coach Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Description Change is an inevitable part of organizational life And if you have any leadership role, you'll soon be called upon to help lead it. But, we often fear change. This leads to resistance. So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set. But change is predictable You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come. To do that, you need practical tools and models And this course will give you them. More than that, you'll learn: how the need for change arises, how to communicate it, and the way to lead people through it. Here are the main topics you'll cover: The Cycle of Change Barriers to Change The first reason why people resist change Tools for change leaders Stakeholder analysis How people respond to change: the change curve The impact of change on operational performance: the Satir Curve The three phases of a change program: the Lewin Model The Onion Model of resistance to change How to win over resisters Ongoing Project: Change Management Case Study Throughout the course, you will have short exercises to do, that use the skills we'll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is working life. But, if you have management or project management experience, you'll find it even easier! Your Tutor Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing change, large and small. What Will I Learn? Convince people about the need for change Evaluate how people feel about the changes Paint a compelling picture of the future Anticipate how people will respond to change Anticipate the impact of change on operational performance Plan effective project communications Handle resistance to change effectively, to win over resisters Who is the target audience? Supervisors, Managers and leaders at all levels, who need to lead change in their organization Team members who are experiencing change and want to understand what's going on. Requirements You should have some experience of organizational life Experience in management and leadership - at a supervisory level or higher - will be a great help Experience of project working will be a great help Introduction: Change at Work Welcome! 00:03:00 The Cycle of Change 00:04:00 Sources of and Barriers to Change 00:05:00 Step 1: Demonstrate the Need for Change The First Layer of Resistance to Change 00:02:00 Demonstrating the Need for Change: Applying Leverage 00:05:00 What if they Still don't Accept the Need for Change? Pattern Interrupt 00:05:00 Tools for Change Leaders: Mad-Sad-Glad Exercise 00:04:00 Tools for Change Leaders: Perceptual Positions 00:06:00 Step 2: Create a Compelling Future Fear and Desire as Motivators for Change 00:02:00 A Compelling Future 00:04:00 Stakeholder Engagement 00:05:00 Tools for Change Leaders: Stakeholder Triage 00:06:00 Tools for Change Leaders: Stakeholder Analysis 00:03:00 Step 3: Expect an Argument Response to Change: Introduction 00:03:00 The Change Curve 00:05:00 The Impact of Change on Operational Performance 00:04:00 The Three Phases of a Change Program 00:05:00 How to Communicate Well 00:05:00 Tools for Change Leaders: Communication Plan 00:04:00 Tools for Change Leaders: Progression Plan 00:04:00 Handling Resistance Resistance to Change 00:05:00 The Inner Layers of the Onion 00:07:00 Engage with the Resistance 00:05:00 Win over Your Resisters (Part 1) 00:04:00 Win over Your Resisters (Part 2) 00:04:00 Steps 4, 5 & 6: Leading the Change It's a Project 00:03:00 99 per cent Perspiration 00:03:00

Pricing Strategy Training Course Overview Are you looking to begin your profitable pricing strategy career or want to develop more advanced skills in profitable pricing strategy? Then this profitable pricing strategy online training course will set you up with a solid foundation to become a confident business manager and help you to develop your expertise in profitable pricing strategy. This profitable pricing strategy online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this profitable pricing strategy online training course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a business manager. The profitable pricing strategy online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a business manager. This comprehensive profitable pricing strategy online training course is the perfect way to kickstart your career in the field of profitable pricing strategy. This profitable pricing strategy online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a business manager or want to learn more skills on profitable pricing strategy but unsure of where to start, then this profitable pricing strategy online training course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This profitable pricing strategy online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive profitable pricing strategy online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of profitable pricing strategy. Entry Requirement There are no academic entry requirements for this profitable pricing strategy online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This profitable pricing strategy online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Pricing Strategy Overview What Pricing Communicates to Your Customers What Price Communicates Scenario-Based Pricing Types of Pricing Strategies What Investors are Looking for in Your Pricing Strategy Test Your Pricing Pricing Model Basics The 3 Pricing Models Guess The Pricing Model Examples of Pricing Models Case Study T-Shirt Pricing Pricing Strategy and Your Competitors Common Pricing Strategy Mistakes 5 Key Steps to Pricing Strategy Researching Your Market Case Study Researching the Competition Pricing Strategy and Your Margins Know Your Margins Average Industry Margins Introduction Pricing Influencers Explained Understanding Price Influencers Pricing Variable 1 - Competition Pricing Variable 2 - Demand Pricing Variable 3 - First of a Kind Pricing Variable 4 - Uniqueness Pricing Variable 5 - Scarcity Pricing Variable 6 - Quality Pricing Variable 7 - Margin Pricing Variable 8 - Customer Perception of Value Calculate Your Score Scoring Your Pricing Influencers Introduction Overview of Pricing Models Pricing Models Cost-Based Pricing Pros and Consm Market-Based Pricing Pros and Cons Value-Based Pricing Pros and Cons Choosing a Pricing Model Common Mistakes in Pricing Setting Your Price Case Study Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as: To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This programme is designed to give you a deeper understanding of: The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation The most appropriate processes and responsibilities for managing those risks Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 Software business model What is the software business model? What options exist? Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations. 2 Technology What are the technologies? How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation? 3 UI and UX What is the UI and UX? How to best articulate this? Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour? 4 Legal framework / commercial aspects Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated? 5 Software development What is the software development process? Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software? 6 Software quality What is quality? What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment? 7 Intellectual property associated What IP should be considered when it comes to software? Does the company understand both the intellectual property risks and potential opportunities associated with this software? 8 Security What does software security mean in this context? How is it being addressed? 9 An holistic approach Review of roles and responsibilities to ensure appropriate management and protection

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00