7774 Mode courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for Looking for a way to extend your business operations? Look no further than the App in a Day workshop! In this one day course you will learn to build a custom, secure business application that you can share across your organise and will run across multiple platforms including tablets and mobile devices. Power Platform is a secure and scalable platform for building your own applications. In this course, you will learn how to build an application from the ground up by building the required UX, Backend, and frontend. All this without writing any code. Overview Some of the applications of the Power Platform you will learn to build will allow you to potentially: A) Share information with trusted colleagues and associates B) Monitor and manage your business operations C) Monitor and manage your customers D) Share business news on social media E) Share business photos and footage This course will teach you how to build your own application that is completely secure and private. Power Apps Canvas App Connect to data sources and filter results based on specified criteria Work with screens and navigation Use controls, properties, formulas, and actions to customize the user experience Display the logged in user?s name Configure app settings Save and share an app Run an app on a mobile device Microsoft Dataverse Create and customize a custom table Use the Form control Save data into the Microsoft Dataverse using the Form control Microsoft Dataverse Create a standalone Model-driven app. Customize forms for the Model-driven app Use a Business Process Flow to guide users through a process Microsoft Dataverse Create a flow that is triggered when a new Microsoft Dataverse row is created Automate sending approval requests Customize the approval based on the Microsoft Dataverse row Use the Approval centre

Exclusive to AutoCAD subscribers, the AutoCAD Electrical toolset simplifies electrical system creation. Click here for more info: Website Our course provides a strong foundation in 2D electrical design, covering essential tools. Flexible one-on-one sessions from 9 a.m. to 7 p.m., Monday to Saturday. Call 02077202581 or book online. The 16-hour course offers flexibility, divide hours across days. Benefit from individualized attention and tailored content. Enroll for in-person or Zoom sessions to excel in AutoCAD Electrical. AutoCAD Electrical Course Content: Introduction to AutoCAD Electrical Software: Overview and features of AutoCAD Electrical Understanding the software interface and tools Project file structure and management Layout and Navigation: Navigating the AutoCAD Electrical workspace Creating new project files and using attribute editors Understanding WDD, WDX, and WDF project files Exploring the Project Manager interface and attribute editors Electrical Diagram Drawing: Numbering and titling wires in diagrams Labelling components Utilizing diagram symbol libraries Creating and editing Electrical Control Circuits (ECC) Component dialog box and Circuit Scale dialog box Introduction to Programmable Logic Controllers (PLCs) and Integrated Systems: PLC Symbols and Concepts Inserting Programmable Logic Controllers (PLCs) into diagrams Adding PLC Units to diagrams Working with PLC Input and Output points and circuits Understanding PLC-based classification Using the Spreadsheet to PLC Input and Output Points utility Custom and Bespoke Symbols: Creating custom symbols for Switches, Wires, Contactors, Motors, Transformers, etc. Specifying symbol conventions and standards Offline and online usage of AutoCAD Electrical databases Drawing for Terminals and Plans: Implementing Terminal symbols in diagrams Handling terminal plans and locations Working with compound level terminals and locations Utilizing the Component command for single and multiple components Managing Jumpers and wiring Modifying Terminal Strips and Dual In-Line Packages (DIP) Understanding DIN Rail, Electrical Enclosure, Circuit Breakers, and Electrical Equipment Generating PDFs and Reports: Exporting drawings to PDF format Organizing report templates Automating the generation of reports Creating Electrical Audit Reports This AutoCAD Electrical course provides comprehensive knowledge of the software, focusing on electrical diagram drawing, symbol creation, PLC integration, terminal planning, and report generation. Participants will gain the skills needed to efficiently design electrical systems using AutoCAD Electrical software. Upon completion, participants will proficiently use AutoCAD Electrical to create precise electrical diagrams, integrate PLCs, design custom symbols, plan terminals, and generate reports efficiently. They will possess the skills needed to confidently design electrical systems and enhance their expertise in electrical design and drawing. AutoCAD Electrical Training Course: Master precision in specialized electrical design skills. Optimize your design process with streamlined workflows. Ensure compliance with industry standards consistently. Boost productivity in electrical design tasks. Facilitate seamless collaboration with fellow professionals. Benefit from recorded lessons for convenient review. Enjoy continuous support with lifetime email assistance. Unleash the complete power of AutoCAD for your electrical design needs. Enroll today and craft precise, professional electrical drawings confidently. Select between in-person and live online sessions to suit your preference. Flexible Evening Sessions: Learn AutoCAD at your own pace with evening sessions designed for busy individuals. Boost your career opportunities in computer-aided design. Comprehensive Skill Development: Gain a strong foundation in AutoCAD's core features and advance to 3D modeling and rendering techniques, enhancing your design capabilities. Industry-Standard Knowledge: Become proficient in AutoCAD, a widely used CAD software in architecture, engineering, and construction fields, making you highly sought after by employers. Practical Application: Apply AutoCAD skills to real-world design scenarios, creating detailed plans for professional projects in architecture, engineering, and mechanical fields. Recorded Lessons for Review: Access lesson recordings to reinforce learning and review specific topics or techniques whenever needed. Lifetime Email Support: Enjoy ongoing support with lifetime email assistance, even after completing the course, for guidance and clarification.

Basics to Essential Photoshop Skills Course, Master retouching, layers, color, correction, shapes, and symbols. Delve into graphic design, photo editing, and digital art. Elevate your skills from beginner to pro, gaining expertise in UX strategies, ensuring your websites are impactful and user-friendly. Click here for more info: Website Duration: 16 hours Method: Personalized 1-on-1 sessions ensure individual attention. Schedule: Customize your learning with pre-booked sessions available Monday to Saturday, from 9 am to 7 pm. Module 1: Introduction to Photoshop (2 hours) Understanding the Photoshop interface and workspace Navigating tools, panels, and menus Essential keyboard shortcuts for efficient workflow Introduction to different file formats and their uses Module 2: Basic Image Editing Techniques (2 hours) Cropping, resizing, and straightening images Color adjustments and corrections using adjustment layers Removing blemishes and distractions with healing tools Introduction to layers and blending modes Module 3: Advanced Image Manipulation (2 hours) Creating composite images with layer masks Utilizing advanced selection tools for precise editing Applying filters and special effects for creative enhancements Mastering text and typography in Photoshop Module 4: Graphic Design and Layout (2 hours) Designing banners, posters, and social media graphics Working with shapes, gradients, and patterns Creating visually appealing typography compositions Introduction to vector graphics and custom shapes Module 5: Web and UI Design (2 hours) Designing user interfaces for websites and applications Creating web-ready graphics and optimizing images Prototyping interactive elements and buttons Designing responsive layouts for various devices Module 6: Introduction to 3D and Animation (2 hours) Creating 3D objects and text Basic 3D manipulation and lighting effects Introduction to animation with the Timeline panel Exporting animations and interactive multimedia Module 7: Project-Based Learning (2 hours) Applying learned techniques to real-world projects Designing a digital artwork, website mockup, or social media campaign Receiving instructor feedback for skill refinement Final presentation of completed projects and portfolio building Upon completing our personalized Photoshop Mastery course, you'll: Master Tools: Excel in Photoshop's essential and advanced tools, including image manipulation and graphic design techniques. Design Expertise: Develop skills in creating compelling graphics, web layouts, and interactive UI designs. 3D & Animation Skills: Understand 3D manipulation, lighting, and basic animation techniques. Career Opportunities: This course prepares you for roles such as Graphic Designer, Web/UI Designer, Digital Artist, Photo Retoucher, 3D Artist, or Entrepreneur in the design industry. Dive deep into the world of Photoshop with our exclusive 1-on-1 training program. Tailored to your pace and skill level, this course offers a comprehensive understanding of Photoshop's essentials and advanced features. From image editing to graphic design and 3D manipulation, master Photoshop with personalized attention and hands-on guidance. Key Details: Personalized Attention: Enjoy dedicated 1-on-1 sessions with an experienced Photoshop instructor, ensuring focused learning and personalized guidance. Tailored Curriculum: The course content is customized based on your goals, allowing you to explore specific areas of interest and address individual challenges. Flexible Scheduling: Schedule sessions at your convenience, accommodating your busy lifestyle. Choose from weekdays or weekends, morning or evening, for a flexible learning experience. Hands-on Learning: Engage in practical, real-time exercises and projects tailored to your interests, reinforcing your skills and boosting confidence. In-depth Exploration: Cover a wide range of topics, including image editing, graphic design, 3D manipulation, web design, and more, delving deep into each area for a thorough understanding. Interactive Q&A: Participate in interactive Q&A sessions during each class, clarifying doubts and gaining valuable insights from your instructor. Lesson Recordings: Access recordings of your sessions for review and reinforcement, ensuring you grasp every concept and technique thoroughly. Ongoing Support: Benefit from continuous email support even after the course completion, receiving guidance on projects and addressing any post-training queries. Solid Foundation: Develop foundational Photoshop skills, mastering essential techniques for image editing and graphic design. Versatile Editing: Learn retouching, color correction, and photo enhancement for professional-quality results. Efficient Workflow: Optimize your work with layer management, non-destructive editing, and time-saving tricks. Creative Mastery: Harness Photoshop's power to create digital art, manipulate images, and design stunning graphics. Real-world Application: Apply skills to diverse projects like photo editing, web design, and social media graphics. Flexible Review: Access recorded lessons for convenient review of specific techniques or workflows. Lifelong Support: Enjoy lifetime email assistance for guidance, questions, and clarifications even after course completion.

The Level 5 Diploma in Education and Training (L5 DET) is an industry-standard qualification for those teaching in the post-16 sector.

Are you a teacher looking to obtain QTLS - Qualified Teacher Learning and Skills status or enhance your teaching skills? You are at the right place! This comprehensive Level 5 Diploma in Education and Training | DET will equip you with the required skills to work as a teacher in the UK. This nationally recognized education and training diploma will help you advance to higher studies and become a well-trained teacher in the field of lifelong learning. No Previous Experience Needed Available to individuals from all backgrounds, regardless of their previous work experience Unlimited Tutor Support With endless support from an expert tutor, learning has never been simpler Recognised Qualification Ofqual regulation and NCFE accreditation make this course a highly reputable qualification in the industry Interest Free Instalment Plan Pay in 12 interest-free instalments and spread the cost of your purchase over time Fast Track Accelerate your success and start your rewarding career faster with the fast track program Exam Pass Guarantee We are committed to your success and will work closely with you to ensure your success in the exam Diploma in Education and Training (DET) and Post Graduate Certificate in Education (PGCE) are the same qualification. The employers do not discriminate based on the title or where you obtained the qualification. This DET qualification will help to get Qualified Teacher Learning and Skills (QTLS) status. QTLS is a professional status recognised in the Education sector. Course Highlights Course Type: Online Learning Guided Learning Hours (GLH): 360 Hours Teaching Practice Hours: 100 Hours (8 hours of observations of teaching practice) Accreditation: NCFE Qualification: Ofqual Regulated Access: 1 Year Access Certificate: Certificate upon completion (hard copy) Tutor Support- Personalised feedback on all your assignments Customer Support: 24/7 live chat available Level 5 Diploma in Education and Training This Level 5 Diploma in Education and Training | DET will set you up with the appropriate qualifications and adequate credentials that are required for you to have expertise in the field of teaching. NCFE accredits and Ofqual regulates this course, which enhances your resume as a nationally recognised qualification. Upon successful completion of this course, you will gain extensive teaching skills and knowledge to evaluate, create resources, and assist students to reach their full potential.  Learning Outcomes By the end of this Level 5 Diploma in Education and Training | DET, you will: Learn to plan and deliver inclusive teaching using various approaches and models. Use behaviour management techniques to create a safe and welcoming environment. Evaluate learning using assessment theories and reflective practices. Understand how to conduct diagnostic assessments and organize inclusive teaching. Recognize the importance of professionalism and accountability in education and training. Support quality assurance and improvement efforts and understand education policies. Who should take this course? This extensive Level 5 Diploma in Education and Training is suitable for:  Aspiring teachers Anyone looking to teach young people at school Anyone looking to teach adult people at a higher education level Anyone aiming to achieve Qualified Teacher Learning and Skills Status (QTLS) Entry Requirements This Level 5 Diploma in Education and Training | DET is available to all students of all academic backgrounds. No experience or previous qualifications are required.  Applicants must be 19 years of age or over. Before pursuing level 5 education and training, individuals are not required to have completed level 3 or level 4 education and training. Assessment structureAssignment Students must complete a number of brief assignments for each section of the award. The guidelines are designed to assess you according to the following criteria. Each of the ten modules in this qualification has assignments. The assignments can include calls for product evidence such as lesson plans, teaching materials, and other related paperwork. Completing these assignments will allow you to fully engage with and apply the teaching and learning cycle, with feedback provided by your tutor after review. Teaching Assessment In order to properly evaluate your teaching skills, you must submit a teaching assessment that will be based on the following guidelines: You must observe for a minimum of 8 hours. Each observation should last at least 30 minutes. This means you can do 16 observations at 30 minutes or 8 observations at 1 hour each. Either way, you must complete 8 hours of observation. A teacher with appropriate credentials must complete this witness testimony. In exceptional cases, we may also arrange a video link with your tutor to complete these observations. For this training, there is no prerequisite in terms of prior experience. To get your completion certificate, however, you must complete 100 hours of classroom teaching experience throughout the course. You will need to find an expert witness with a level 5 diploma in education and training to observe your practical teaching demonstration. If you prefer, we can help you by providing an expert witness for an additional fee of £250 + VAT for 8 hours. You'll have to keep a record of teaching practise hours and observations in the provided teaching log. Additionally, you'll need to provide a teaching record and documentation of continuous personal development As previously stated, one must observe practice for at least eight hours. These observations must correspond to the following essential units: Teaching, learning and assessment in education and training (level 4) Developing teaching, learning and assessment in education and training (level 5) Progression Opportunities Upon successfully attaining the NCFE Level 5 Diploma in Education and Training, you can: Work towards attaining Qualified Teacher Learning and Skills (QTLS) Improve your chances of getting a promotion Obtain employment in a variety of teaching roles Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process Lesson 8 : Managing Learners Lesson 8 : Managing Learners Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management Additional Resource Additional Resource - Level 5 Diploma in Education and Training Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners Recognised Accreditation This Level 5 Diploma in Education and Training | DET is independently accredited by NCFE and regulated by Ofqual. It is a nationally recognised qualification that will help you pave your path to higher education and fulfil the entry requirements of any skilled-oriented job. About NCFE The National Council for Educational Awarding (NCFE) is a national educational awarding organisation that creates, develops, and accredits a range of widely accepted qualifications and awards, including those for online courses. The NCFE Functional Skills certificate is the best option for students who want to gain useful, transferable skills that will enable them to function freely, with self-assurance, and effectively in the real world. Certificate of Achievement Upon successful completion of this Level 5 Diploma in Education and Training | DET and passing the internal assessments, and practical teaching assessments, you will be awarded the qualification: NCFE Level 5 Diploma in Education and Training which is valued by all employers in the UK and globally. FAQs What is a level 5 diploma equivalent to? The Level 5 Diploma in Education and Training qualification is equivalent to the Certificate of Education (CertEd). Additionally, it is equivalent to the second year of a bachelor's degree in the UK. What can I do with a Level 5 diploma in education and training? You can advance to further vocational study, apply for Qualified Teacher Status (QTLS), and earn a Bachelor of Arts in Education or a BA in Education (BEd). Besides these progression opportunities, you can also enhance your resume and increase your chances of getting hired. What is a BTEC equivalent to? BTEC Firsts are Level 2 qualifications, which are the same as GCSE coursework. The level of BTEC Nationals is Level 3, which is the same as A-level study. BTEC Higher Nationals are at the same academic level as the first two years of a degree program (Level 4/5 studies). Do I have to conduct my practical evaluation in a real classroom or workplace? For the Level 5 Diploma in Education and Training qualification, you must be seen teaching in an actual classroom; simulation is not allowed, and your observations must be conducted in an actual classroom. Who should complete the course's observations for the practical evaluation? This witness testimony must be provided by an expert with a Level 5 Diploma in Education and Training. For an additional charge of £250 + VAT for 8 hours, if you'd prefer, we can also assist you by providing an expert witness. How is this course assessed? The course is evaluated through the submission of eight observations of your teaching in a classroom environment and writing assignments based on the course's sections. You will also be required to provide an evidence log showing that you have completed at least 100 hours of teaching. Can I submit my assignment again? Your instructor will provide feedback and the option to resubmit assignments if additional work is required. How can I produce evidence to support my lessons? The teaching session must be recorded using a smartphone, tablet, or other camera device and uploaded to your web portal in order to be graded. In addition to that, you must also provide product evidence such as lesson plans, teaching materials, and other related paperwork How much time will it take to complete this course? For the supervised study, 360 hours are allotted. However, the total amount of time we anticipate you to spend on this award, including all the research and writing tasks is 1200 hours. These hours can be distributed in any way you desire as you have the choice to complete the course whenever it's convenient for you over the course of a year. Should I obtain the level 3 award or the level 4 certificate before taking this course? It is not necessary to have finished the level 3 award in education and training or the level 4 certificate in education and training before enrolling in this course. Will this course qualify me for the Qualified Teacher Learning and Skills Status (QTLS)? The Level 5 Diploma in Education and Training will provide you with the opportunity and skills to apply for QTLS, while it does not automatically grant you this status. For how long can I access this course? You have a year to access this course, so you can complete it at your own pace and convenience. Can I teach infants and children with a level 5 diploma in education and training? Since the majority of the training is geared toward adults, you won't be able to work with young children or teach in primary settings. Do I have to finish the 100 hours of teaching before I sign up for this course? There is no prerequisite in terms of prior knowledge for this training. However, you must complete 100 hours of classroom teaching experience throughout the course to receive your completion certificate. Can I use a smartphone or a tablet to study? With no time limit on completion, our online courses are accessible for life. If there is a safe internet connection, every course is fully accessible from a tablet, phone, or laptop. What will I receive once the course is over? You will be able to order the NCFE-recognised Level 5 Diploma in Education and Training, which is governed by Ofqual, after completing the assignments and the teaching assessment. What is the difference between Level 3, Level 4 and Level 5 Education and training? Education and training levels differ in the depth of knowledge and skills acquired. Level 3 is foundational, Level 4 is subject-specific, and Level 5 is for higher expertise. Completing Level 5 can lead to Qualified Teacher Learning and Skills status. To be able to teach Level 2, one must undertake Level 3; for both Level 2 and 3, Level 4 must be completed; and for all three levels, one must take Level 5. What is the difference between QTS and QTLS? QTS is for teaching up to age 16, while QTLS covers beyond that. QTS is necessary for teaching young students, while QTLS is ideal for teaching at a higher education level. QTS requires an intensive course with work practice, while QTLS requires sector competence and 100 hours of teaching experience.

Strategic Thinking and Decision Making: On-Demand The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What You Will Learn At the end of this program, you will be able to: Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Foundation Concepts Strategic thinking versus strategic planning, decision making and management Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic thinking competency and tools at an organization level Strategic Thinking Tools and Techniques at an Individual Level Interpersonal and Team Emotional Intelligence Team Leadership and Trust Constructive Conflict and Collaboration Applying the Critical Skill of Strategic Thinking Team versus client Trusted Advisor

Leading People through Change: On-Demand: On-Demand Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Leading People Through Change (Free L&I Conference Course) (On-Demand) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Leading People Through Change (Free L&I Conference Course): On-Demand The goal of this course is for you to effectively lead and manage people through times of change. Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What You Will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans