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In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

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Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Take your career to the next level with the Virtual Assistant (VA) Diploma Mini Bundle — a professional, hireability-focused package designed for ambitious individuals ready to enter the remote work world or upskill fast. With core components like Virtual Assistant, MS Word, Administrative Assistant, Report Writing, and Equality and Diversity, this bundle prepares you for versatile roles across corporate, creative, and nonprofit sectors. This is more than a credential — it’s a powerful signal to employers that you’re serious, skilled, and job-ready. Description The Virtual Assistant (VA) Diploma Mini Bundle has one goal: to help you get hired. Inside, you’ll find a mix of real-world relevant skills that employers constantly list in job posts: Virtual Assistant, MS Word, Administrative Assistant, Report Writing, and Equality and Diversity. This isn’t fluff — it’s focused, practical training to make you stand out in a competitive job market. Want to land freelance clients as a Virtual Assistant? Apply for full-time Administrative Assistant roles? Show proficiency in MS Word? Deliver polished Report Writing? Or align with modern workplace values through Equality and Diversity? This bundle helps you do it all. What makes this bundle a must-have is its versatility. It appeals to HR teams, marketing departments, online business owners, and operations managers alike — because every business needs organized, digitally literate, and inclusive-minded support professionals. And with more companies shifting to hybrid and remote models, having a solid Virtual Assistant foundation plus transferable office skills is an undeniable advantage. FAQ Q: Is this diploma bundle suitable for someone with no experience? A: 100%. It’s designed to get you job-ready from scratch — even if you're transitioning careers or returning to work. Q: What’s the difference between this and regular admin training? A: This bundle specifically prepares you for flexible, modern roles — especially in digital, freelance, or hybrid work settings — by combining Virtual Assistant, MS Word, Administrative Assistant, Report Writing, and Equality and Diversity together in one hireable package. Q: What types of companies value these skills? A: Startups, NGOs, law firms, marketing agencies, tech platforms, education providers — just about anyone hiring admin and support staff. Q: Is this a good fit for VA freelancing? A: Definitely. If you’re building a profile or pitching services, this bundle covers essential foundations clients expect — including Report Writing, MS Word, and understanding Equality and Diversity in workplace settings.

Unlock the doors to a future where your keen eye for detail and relentless pursuit of excellence set you apart from the rest. Our meticulously crafted programme is designed to equip you with the strategic insight and precise techniques essential for navigating the complex world of internal compliance. Dive into a world where every lesson is a stepping stone towards mastery, guiding you through a comprehensive understanding of risk assessment and audit planning. You'll acquire the ability to see beyond the surface, identifying and mitigating risks with confidence and precision. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Embrace the journey of becoming an indispensable asset in any organisation by mastering the nuances of detailed control assessment, effective documentation, and issue development. Learn how to foster and manage vital relationships, ensuring seamless integration within your professional environment. Each module is a revelation, filled with actionable strategies that empower you to implement what you've learned immediately. Join us in this transformative experience, where each step brings you closer to becoming the auditor who not only understands the intricacies of compliance but thrives in them, making impactful decisions that drive success and integrity in your organisation. Course Curriculum Module 01: The Five Tier Audit Competency Model Module 02: Techniques for Planning Useful Audits Module 03: Techniques for Detailed Risk and Control Assessment Part 01 Module 04: Techniques for Detailed Risk and Control Assessment Part 02 Module 05: Testing and Sampling Techniques Module 06: Documentation and Issue Development Module 07: Core Competencies You Need as an Auditor Module 08: Techniques for Managing the Constituent Relationship Learning Outcomes: Master the Five Tier Audit Competency Model for effective auditing. Apply advanced techniques for planning and executing thorough audits. Perform detailed risk and control assessments using structured methodologies. Utilise advanced testing and sampling techniques in audit processes. Develop comprehensive documentation and issue identification strategies. Enhance core competencies critical to effective auditing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring internal compliance auditors. Existing auditors seeking advanced skills. Professionals in risk management. Individuals in governance roles. Compliance officers enhancing their auditing knowledge. Career path Internal Compliance Auditor Risk and Control Auditor Governance Auditor Compliance Officer Audit Manager Risk Assessment Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic work environment, inclusivity is not just a buzzword-it's a business imperative. Imagine a workplace where every individual, regardless of ability, thrives and contributes to your company's success. Our Evaluation for Workplace Disability course is your gateway to creating such an environment. According to Reed a Disability Employment Adviser can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. Join us in reshaping the future of work. Empower your team, enhance your workplace, and set a new standard for inclusivity. Enrol in our Evaluation for Workplace Disability course today and be the catalyst for positive change in your organisation. Key Features This Evaluation for Workplace Disability Course Includes: This Workplace Disability Course is CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum Evaluation for Workplace Disability Course: Module 01: Disability Evaluation and Assessing Disabilities Module 02: Legal Structures, Policies, and Directives Module 03: Models of Disabilities and Methods of Assessing Disabilities Module 04: Ready for the Assessment Module 05: Navigating the Assessment Procedure Module 06: ICF (International Classification of Functioning) in Disability Assessment Module 07: Assistive Tools and Ergonomic Solutions Module 08: Crafting Disability Evaluation Reports Learning Outcomes After completing this Evaluation for Workplace DisabilityCourse, you will be able to: Understand disability evaluation and assess disabilities accurately and effectively. Learn legal structures, policies, and directives governing workplace disabilities. Explore models and methods for assessing various types of disabilities. Prepare thoroughly for conducting disability assessments. Navigate the disability assessment procedure with confidence and competence. Apply ICF principles in disability assessment contexts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Evaluation for Workplace Disability course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Evaluation for Workplace Disability. Moreover, this course is ideal for: Professionals in healthcare, rehabilitation, or social work fields. Individuals aspiring to become disability assessors or evaluators. Government employees involved in disability-related policy implementation. Legal professionals seeking expertise in disability evaluation and assessment. Anyone interested in understanding international standards for disability assessment. Career path After finishing this Workplace Disability course you will have multiple job opportunities waiting for you. Some of the Job sectors of for Workplace Disability are: Occupational Health Advisor Disability Employment Adviser Accessibility Consultant Human Resources Manager Workplace Inclusion Specialist Ergonomics Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic job market, proficiency in Employee Hiring and Termination is not just desirable but essential. Understanding the intricacies of the recruitment process, from sourcing candidates to conducting virtual interviews, is pivotal in securing the right talent for organizational success. Equally important is comprehending the nuances of Employee Termination, ensuring legal compliance and maintaining a positive employer brand. The course covers a comprehensive curriculum, including Recruitment Methods, Human Resource Management, and Key Skills in Recruitment, providing a holistic understanding of the hiring process. Moreover, mastering Employee On-Boarding and Termination Procedures enhances one's employability, particularly in the UK job market, where such skills are highly sought after. Professionals equipped with this expertise can expect competitive salaries, with average earnings ranging from £25,000 to £35,000 annually. The increasing demand for skilled individuals in this sector is evident, with a steady rise in job opportunities by 7% annually, highlighting the significance and advantages of undertaking this course for career advancement. Key Features: CPD Certified Employee Hiring and Termination Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction To Recruitment Process Model Module 02: Recruitment Methods Module 03: Human Resource Management Module 04: Key Skills And Issues In Recruitment Function Module 05: Virtual Interviewing Module 06: Employee On-Boarding Module 07: Introduction To Employee Termination Module 08: The Employee Termination Procedure Module 09: Employee Termination Letter And Guide Learning Outcomes: Understand recruitment process models for effective hiring strategies. Implement various recruitment methods to attract suitable candidates. Demonstrate knowledge of human resource management principles in recruitment. Identify key skills and address issues in the recruitment function. Utilize virtual interviewing techniques for remote candidate assessment. Execute employee onboarding processes to integrate new hires efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Employee Hiring and Termination course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Employee Hiring and Termination. Moreover, this course is ideal for: HR professionals seeking comprehensive recruitment and termination knowledge. Managers responsible for hiring and terminating employees in their departments. Small business owners needing to understand recruitment and termination procedures. Individuals aspiring to enter HR roles with foundational knowledge. Employees transitioning into HR-related responsibilities within their organisations. Requirements There are no requirements needed to enrol into this Introduction to Employee Hiring and Termination course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Employee Hiring and Termination course. Career path After finishing this Employee Hiring and Termination course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Employee Hiring and Termination are: HR Manager - £35K to 60K/year. Recruitment Consultant - £25K to 45K/year. Talent Acquisition Specialist - £30K to 50K/year. HR Coordinator - £20K to 35K/year. Employee Relations Advisor - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Dive into the realm of effective management with our course, 'Essentials of Becoming a Manager and Managing Teams'. Navigate the challenges of stepping into a managerial role in 'New Manager Mastery'. Discover the art of selecting the perfect candidate for your team in 'A Masterclass in Hiring For Your Teams' and foster an environment that promotes continuous growth with 'Creating a Culture of Learning in Your Organisation'. Equip yourself with top-tier interview techniques, manage stress, lead with conviction, conduct impactful meetings, and delve into the intricacies of advanced team management. Learning Outcomes Understand the transition intricacies and best practices of becoming a new manager. Master the strategies to effectively hire and onboard team members. Establish and nurture a growth-oriented learning culture within the organisation. Acquire techniques to proficiently manage stress, ensuring personal and team well-being. Lead meetings effectively and gain insights into advanced aspects of team leadership. Why buy this Essentials of Becoming a Manager and Managing Teams course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Essentials of Becoming a Manager and Managing Teams there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Essentials of Becoming a Manager and Managing Teams course for? Aspiring managers looking to transition into leadership roles seamlessly. Team leaders seeking to refine their hiring and team-building strategies. Organisational heads aiming to instil a robust learning culture. Professionals wanting to enhance their interview conduction skills. Individuals eager to develop leadership attributes and manage workplace stress. Prerequisites This Essentials of Becoming a Manager and Managing Teams does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Essentials of Becoming a Manager and Managing Teams was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Manager: £30,000 - £45,000 Team Leader: £25,000 - £35,000 HR Specialist: £28,000 - £40,000 Training and Development Officer: £27,000 - £37,000 Stress Management Consultant: £35,000 - £50,000 Meetings Coordinator: £22,000 - £30,000 Course Curriculum Section 01: New Manager Mastery What to Expect & About Me 00:02:00 Well Done! 00:02:00 It's a Different Job 00:03:00 You're Scared? Good! 00:02:00 The Manager Mindset 00:03:00 Set Expectations 00:04:00 Get Learning Leadership! 00:03:00 What is Culture? 00:02:00 Culture of Fairness 00:08:00 People Are Crazy 00:02:00 Mastering One To One Meetings 00:05:00 Manager to Coach 00:07:00 Me? A Psychologist? 00:02:00 Emotional Intelligence 00:05:00 Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 How to Hire a Diverse Workforce 00:06:00 Get the Basics Right Every Time 00:02:00 Conclusion 00:02:00 Section 02: A Masterclass In Hiring For Your Teams Introduction 00:02:00 The Importance of the Interview Process 00:03:00 What's Wrong With The Interview Process 00:07:00 Human Vs. Algorithm 1 00:02:00 Unconscious Interviewer Biases 00:03:00 Be Data Driven 00:03:00 Let's See You In Action 00:02:00 Keep it Relevant 00:02:00 Seriously Avoid These Topics 00:03:00 Benefits of a Diverse Workforce 00:03:00 How to Hire a Diverse Workforce 00:06:00 Hunger and Desire Over Skills 00:03:00 Culture Addition, Not Culture Fit 00:03:00 Compliment, Backup or Add To The Team 00:05:00 Hiring The Right Rank 00:04:00 What Are Your Location Restrictions 00:01:00 The Risk Of Delivering Less 00:02:00 The Risk Of Burnout 00:02:00 The Risk Of Losing The Headcount 00:02:00 Confirm The Job Is What They Think It Is 00:02:00 Sell Yourself, The Team & The Company 00:03:00 Don't Be A Jerk 00:02:00 It's Not About Making You Look Good 00:02:00 Managing Recruitment Agencies 00:04:00 Communications With The Candidate 00:03:00 Be Ready 00:03:00 Assign A Buddy 00:02:00 You Got It Wrong! 00:02:00 Conclusion 00:03:00 Section 03: Creating a Culture Of Learning In Your Organization What To Expect From The Course 00:02:00 Why Even Bother? 00:07:00 What Learning Used To Be Like 00:02:00 Individual Learner 00:01:00 Everyone Says They Are A Self-Learner 00:10:00 Online Communities 00:02:00 Embedding Learning Into Daily Life 00:03:00 Teach It To Learn It 00:02:00 Learning New Vs Becoming Expert 00:01:00 Listen Faster 00:01:00 Tom's Approach 00:02:00 The Paid Training Course Is History 00:03:00 Develop The Right Mental Habits 00:06:00 Make It Easier On Yourself 00:02:00 Manager Responsibilities 00:01:00 Are You Really A Centre Of Excellence? 00:02:00 Learning As Part Of Performance Evaluation 00:02:00 Don't Worry If People Leave 00:01:00 The Benefits Of A Skilled User Base 00:02:00 Push It, Push It, Push It 00:01:00 The Golden Hour 00:09:00 Internal Mobility 00:03:00 Team Secondment 00:02:00 Make People Good Enough To Quit 00:03:00 Lunch & Learns 00:02:00 Personalised Learning Plans 00:02:00 Use It Or Lose It 00:02:00 Certifiably Great 00:02:00 Get A Learning Buddy 00:02:00 Senior Leaders Responsibilities 00:01:00 Walk It From The Top 00:02:00 Learning Wherever, Whenever 00:02:00 Show Us The Data 00:02:00 Create Learning Champions 00:02:00 Gamification 00:02:00 Sell, Sell, Sell 00:03:00 Don't Block The Useful Sites 00:03:00 Create A Varied Library Of Resources 00:02:00 Encourage Conferences And Seminars 00:04:00 The Feedback Loop 00:02:00 Learning Is Expensive 00:03:00 Learning Takes Time 00:02:00 Concluding Remarks 00:04:00 Section 04: Job Interview Practicals: Complete Interview Skills Training Interview Masterclass - Maximize Your Chances of Success 00:03:00 Get Yourself Game Ready! 00:08:00 Final Prep Tips! 1-2 Days Before Interview 00:03:00 It's Interview Day! How to ACE the interview! 00:07:00 Positive Personality Traits Interviewers Are Desperate For 00:07:00 How to Engage & Impress in Conversation 00:05:00 The Art of Asking Questions 00:08:00 How to Answer Questions Using Skill & Psychological Tricks 00:10:00 After Interview - Still More You Can Do 00:05:00 Staying Professional 00:02:00 That Wasn't What You Expected!! 00:03:00 Waiting For The Answer 00:02:00 Let's Review The Tips - So Much To Consider 00:04:00 Section 05: Beating Burnout - Practical & Complete Stress Management Introduction to Overcoming Burnout 00:03:00 The Problem of Burnout in Modern Workplaces 00:06:00 Symptoms of Burnout - Do You Have It? 00:03:00 How Individuals Can Fight Back Against Burnout 00:12:00 How Leaders Can Create A Burnout Free Culture 00:10:00 Let's Review The Advice - What's Important? 00:03:00 Section 06: Practical Leadership: Complete Guide To Great Leadership Characteristics of Great Leaders - Introduction 00:02:00 Honesty, Coaching & The Mission 00:08:00 Empathy, Togetherness & Feedback 00:06:00 Change, Authenticity & Enablement 00:05:00 Perspective, Empowerment & Emotional Intelligence 00:05:00 My Favourite Tips & Bonus! 00:05:00 Section 07: Mastering Meetings - A Complete Practical Guide To Meetings What to Expect 00:04:00 What & Why? 00:03:00 The Cost of Meetings 00:02:00 Red Amber & Green Meetings 00:06:00 Do You Need A Meeting? 00:04:00 Timing Considerations 00:07:00 Contents of the Invite 00:03:00 Scheduling Etiquette 00:07:00 Considerations for Externals 00:05:00 The Meeting as an Opportunity 00:02:00 Chairing Meetings 00:01:00 Your Agenda 00:08:00 Kicking Off 00:06:00 During The Meeting 00:08:00 After Meeting Minutes 00:06:00 Considerations 00:06:00 Concluding Remarks 00:02:00 Section 08: Advanced People Management - What They Don't Tell You About Team Leading! What To Expect & About Me 00:02:00 Management Vs. Coaching 00:07:00 What Is Culture? 00:02:00 Culture of Fairness 00:08:00 How To Be A Great Listener 00:05:00 Mastering Performance Evaluations 00:07:00 Welcoming New Starters 00:07:00 Stupid Things NOT To Say To Your Team 00:07:00 Your Team Made A Mistake 00:06:00 Mastering Crucial Conversations 00:05:00 When to Fire Someone 00:06:00

Learn how to set up your sales team for success - and less stress, too! Includes What is Sales Management, An Effective Sales Team, Structuring a Star Sales Team, The 5 Step Process, Hunters & Farmers