6539 Mode courses in Cardiff delivered On Demand

In today’s fast-paced digital landscape, the role of a Customer Support Engineer is more crucial than ever. This course offers a clear and structured pathway to mastering the essential knowledge needed to tackle technical support challenges with confidence. You’ll explore core concepts in troubleshooting, system diagnostics, and client communication—equipping you to handle customer queries with ease and precision. Whether you’re new to the field or looking to refine your approach, this course delivers insight into the technologies and problem-solving techniques that define modern customer support. Designed for busy professionals, the course content is entirely online and thoughtfully crafted to fit into your schedule. Expect engaging modules that balance technical depth with the finesse required to maintain strong customer relationships. With a touch of dry humour to keep things lively, this course transforms complex topics into manageable, memorable lessons that prepare you to excel in a technical support environment. Say goodbye to confusion and hello to clarity, all while enhancing your professional profile. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Stepping into a supervisory role brings its fair share of challenges—and opportunities to quietly excel without making a song and dance about it. The Performance Supervisor Course is designed for individuals ready to oversee teams with competence, confidence, and a touch of common sense. This course takes a sharp look at the core functions of performance supervision: monitoring workflows, motivating teams, resolving issues with minimal fuss, and handling the day-to-day realities of leading others—all without needing a corporate pep talk or a beanbag. Whether you’re newly promoted or have been managing for a while but suspect there's a better way to do it, this course covers what matters most: communication that doesn’t make eyes glaze over, feedback that actually sticks, and team oversight that doesn’t involve babysitting. With clear strategies and thoughtful guidance, it’s ideal for professionals who prefer results over rah-rah speeches. No jargon. No fluff. Just good management sense, sharpened for modern workplaces where performance matters more than posturing. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure: Part 1 Module 07: Effective Communication Under Pressure: Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Performance Supervisor training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Supervisor training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Modern workplaces are not always the calmest of environments. Between rising workloads, shifting policies, and the occasional forgotten birthday cake, supporting the emotional and mental wellbeing of staff has never been more important. This Wellbeing Officer’s Guide Course provides a thoughtful, structured introduction to the responsibilities, strategies, and insights every wellbeing lead should understand. It’s designed for those who want to make a meaningful contribution to mental health and staff morale—without needing a psychology degree or a yoga mat collection. You’ll gain an informed perspective on workplace wellbeing, covering key topics such as mental health awareness, wellbeing planning, communication techniques, early intervention, and the art of not being overwhelmed when someone cries in the staff kitchen. Delivered entirely online, the course offers flexible learning with no awkward team-building activities or icebreakers. Whether you're newly appointed or simply wish to support your colleagues more confidently, this guide offers useful, grounded knowledge you can actually use—without the jargon, the drama, or the need to pretend you’re an expert in mindfulness. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric Module 03: Stress and Anxiety Disorders Module 04 : Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating & Sleeping Disorders Module 08: Self Harm and Suicide Module 09: Medication and Therapy in the treatment of Mental Illness Module 10: Social Attitudes to Mental Illness Module 11:Mental Health Legislation and Services Module 12 : Mental Health in the Workplace Module 13: Approach and React to People in Mental Health Crisis Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Wellbeing Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Wellbeing Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Gain a deeper understanding of automotive systems and vehicle maintenance through the Mechanic Officer's Guide Course. This detailed course is structured to offer a solid overview of modern car mechanics, from interpreting dashboard warning lights to inspecting the drivetrain and electrical system. You'll also learn about tyres, braking, cooling, and fuel systems—critical areas that keep a vehicle running smoothly. Whether you’re looking to sharpen your understanding of engines or learn how to diagnose common faults, this course provides a clear route through the core mechanical components of a car. Beyond general maintenance, the curriculum covers full vehicle restoration—from the interior and exterior to the engine itself. You’ll also explore vital safety aspects like hearing conservation, equipment functionality, and workplace regulations. With a dedicated section on maintaining and evaluating work equipment, the course ensures you're well-informed on both vehicle care and workshop safety standards. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance for Car Mechanics Module 03: Vehicle Warning Lights Module 04: Tyres and Wheels Module 05: The Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drivetrain Module 10: The Braking System Module 11: Car Restoration Plan Module 12: Restoring the Car's Interior Module 13: Restoring the Car's Exterior Module 14: Restoring the Engine Module 15: Reassemble & Test Drive Module 16: Hearing Conservation at Workplace Module 17: Provision and Use of Work Equipment Regulations Module 18: Selection and Conformity of Work Equipment Module 19: Safe Functionality of Work Equipment Module 20: Monitoring and Evaluation of Work Equipment Module 21: Maintenance of Work Equipment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mechanic Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Mechanic Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

If you're aiming to understand the mechanics of modern business travel and tourism, this Business Travel Officer Course offers a structured and insightful journey through the core areas of the industry. From the foundational aspects of travel and tourism to the complexities of marketing, crisis management, and human resources, each module is built to offer a thorough understanding of how the business side of travel functions today. Whether you're interested in transport logistics, customer satisfaction, or the evolving landscape of post-COVID tourism, the course provides a detailed view of the sector's inner workings. You'll explore tourism products, communication strategies, and key topics such as Brexit’s impact, sustainable travel trends, and visitor management during disruptions. This course is especially relevant for those keen to work in travel agencies, tour operations, or corporate travel departments. With each module tailored to reflect current issues, strategic insights, and professional expectations, you'll gain the knowledge needed to operate confidently in the travel and tourism sector. It's an engaging pathway into the systems, services, and planning approaches that keep the business of travel moving. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Travel Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Travel Officer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Site Safety Management – Training Course offers a focused, in-depth exploration of construction site safety, tailored for anyone responsible for overseeing health and safety measures in the industry. With detailed guidance across 17 expertly designed modules, this training walks through legal frameworks, safety protocols, risk assessment, emergency procedures, and documentation standards – all essential knowledge for effective site supervision. From handling electrical incidents to managing confined spaces and working at height, this course provides structured content that reflects the realities and responsibilities of modern construction safety. Whether you’re aiming to refresh your knowledge or seeking structured guidance in a managerial role, this course provides clear, practical instruction in risk control, site-specific documentation, and regulatory obligations. You'll explore everything from health and safety laws to communications, site procedures, and emergency planning – all delivered through a structured learning path designed to support safety-focused site leadership. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 1: Health and Safety at Work and the Laws Module 2: Site Management Module 3: Risk and Value Management Module 4: Communications, Information and Documentation of Construction Module 5: Health and Safety in Construction Management Module 6: Managing for Health and Safety Module 7: Introduction and Basics Module 8: Safety Precautions Module 9: Electrical Incidents Module 10: Reducing and Controlling Risks Module 11: Introduction, Regulations and Duties Module 12: Assessment and Prevention of the Risks Module 13: Work at Height Equipment Module 14: Working in Confined Spaces and the Laws Module 15: Risk Assessment Module 16: Control Measures Module 17: Emergency Procedures Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Site Safety Management training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Site Safety Management training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Web applications shape the digital world we interact with daily—from the simplest online form to complex platforms driving entire businesses. This course is designed for those who are eager to specialise in building, maintaining, and optimising web-based systems. Whether you're familiar with HTML or curious about frameworks and database logic, this course steadily guides you through the layers of modern web application architecture. You’ll explore front-end and back-end development concepts, delve into programming essentials, and gain insights into how dynamic web environments function behind the scenes. If you're aiming to deepen your understanding and sharpen your development capabilities in a focused, structured format—this is your route. Delivered entirely online, it's tailored for learners who appreciate flexibility without compromising depth. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Section 01: CSS Introduction Introduction How to ask a great questions Introduction CSS Choosing Code Editor Installing Code Editor (Sublime Text) CSS Syntax Creating a first page with CSS Style Section 02: CSS Basic Inline CSS Internal CSS External CSS CSS Classes CSS IDs Colors Backgrounds Floating Positioning Margins Padding Borders Section 03: CSS Intermediate Styling Text Aligning Text Styling Links Font Family Font Styles Applying Google Fonts Box Model Icons Tables Navigation-Menu Dropdowns Section 04: CSS Advanced Advanced Selectors Forms Website Layout Rounded Corners Color Keywords Animations Pseudo Classes Gradients Shadows Calculations Creating Responsive Page Section 05: CSS Expert Button Styles Pagination Multiple Columns Image Reflection UI - UX Design Social Media Icons External CSS Style adding Section 06: PHP Introduction What is PHP Installing XAMPP for PHP, MySQL and Apache Installing Code Editor(Visual Studio Code) Creating PHP Project on XAMPP Hello World Program Section 07: PHP Basic Variables Echo and Print Data Types Numbers Boolean Arrays Multi-Dimensional Array Sorting Arrays Constants Section 08: PHP Strings Strings String Formatting String Methods Coding Exercise Solution for Coding Exercise Section 09: PHP Operators Arithmetic operators Assignment operators Comparison operators Increment - decrement operators Logical operators Ternary operator Section 10: PHP Decision making system If statement If-else statement If-elseif-else statement Switch-case statement Section 11: PHP Control flow statements Flow Chart While loop Do-while loop For loop For each loop Coding Exercise Solution for Coding Exercise Section 12: PHP Functions Creating a Function Function with Arguments Default Argument Function return values Call-by-value Call-by-reference Section 13: PHP Super globals $_POST Method $_GET Method Section 14: PHP Advanced Form Handling Date and Time Include Require Sessions File Reading File Upload Section 15: PHP Object oriented programming[OOPs] What is OOP Class and Objects Constructor Destructor Access Modifiers Inheritance Method overriding Abstract Class Interface Section 16: PHP - MySQL Application [CRUD] MySQL Basic PhpMyAdmin Creating Database and Table Database Connection PHP Form Create records PHP Form Reading records PHP Form Update Data PHP Form Delete records Section 17: PHP Real world code forms Registration Form MD5 Algorithm for Encrypting Sha Algorithm Login Form Section 18: PHP Validations On Submit Validation Input Numeric Validation Login Form Validation Form Server-side all Data Validation Form Server-side Validation Section 19: PHP Error handling Try-throw-catch Try-throw-catch-finally Section 20: MYSQL introduction Overview of Databases MySQL Installation MySQL Workbench Installation Connecting to MySQL using Console Section 21: MySQL basic Overview of Challenges SQL Statement Basic SELECT Statement SELECT DISTINCT Column AS Statement COUNT function Section 22: MySQL filtering data SELECT WHERE Clause - One SELECT WHERE Clause - Two ORDER BY LIMIT BETWEEN IN Operator LIKE and ILIKE Section 23: MySQL functions Overview of GROUP BY Aggregation function SUM() Aggregation MIN() and MAX() GROUP BY - One GROUP BY - Two HAVING Clause Section 24: MySQL joins Overview Assessment Overview of JOINS Introduction to JOINS AS Statement table INNER JOIN FULL Outer Join LEFT Outer JOIN RIGHT JOIN Union Section 25: MySQL advanced commands Advanced SQL Commands Timestamps EXTRACT from timestamp Mathematical Functions String Functions SUBQUERY Section 26: MySQL structure creation Database and Tables Data Types Primary key and Foreign key Create Table in SQL Script Section 27: MySQL data queries Insert Update Delete Section 28: MySQL structure queries Alter Table Drop Table Section 29: MySQL constraints NOT NULL Constraint UNIQUE Constraint Section 30: MySQL backup and restore Overview of Databases and Tables Backup database using phpMyAdmin Restoring a Database Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This Web Applications for Specialisation on Development course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Web Applications for Specialisation on Development course is open to all, with no formal entry requirements. Career path Upon successful completion of The Web Applications for Specialisation on Development Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

If the human brain had a “refresh” button, EMDR therapy might just be it. Short for Eye Movement Desensitisation and Reprocessing, this course introduces you to the fascinating world of trauma therapy where eye movements meet memory reprocessing. Whether you're newly curious or looking to deepen your understanding of how EMDR works, this beginner-friendly course will walk you through the essential theory, core phases, and the mechanics behind this revolutionary therapeutic model—without a single buzzword in sight. Delivered entirely online and written in plain, human English (with just the right dash of professional charm), this course gives you a solid grounding in EMDR’s foundations. You'll explore its origins, the eight-phase protocol, and how it's applied to anxiety, PTSD, and distressing life experiences. Ideal for aspiring therapists, psychology students or the simply curious, this course helps you build confidence in your knowledge without pretending it’s a weekend retreat in the Swiss Alps. Learning outcomes: Understand the core concepts and principles of EMDR Therapy Learn about the different types of trauma and how they can impact your life Develop skills to reprocess distressing memories and experiences using EMDR Therapy techniques Enhance emotional regulation and reduce symptoms of anxiety and depression Improve overall mental health and wellbeing Our EMDR Therapy course is designed to provide you with the tools and strategies needed to overcome trauma and distressing life experiences. Through this course, you'll learn about the different types of trauma and how they can impact your life. Our expert instructors will guide you through the core principles of EMDR Therapy and the techniques used to reprocess distressing memories and experiences. By the end of this course, you'll have developed the skills needed to enhance emotional regulation, reduce symptoms of anxiety and depression, and improve overall mental health and well-being. EMDR Therapy for Beginners Course Curriculum Section 01: Introduction What is EMDR Importance & Need of EMDR Section 02 :Application to various areas Section 03: Process of EMDR Initial Phases of EMDR (1-4) Rest 4 phases of EMDR (5-8) Difference between EMDR and CBT Section 04: Case Study Section 05: EMDR for psychological defenses EMDR for psychological defenses Part 2 EMDR for Avoidance issues EMDR and targeting idealization defenses EMDR to treat addictive disorders Section 06: How memories are processed with EMDR Anger management with EMDR Transitioning from stress Managing family dissociations Information Processing Model Helping children through EMDR Case study Why should we use EMDR How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who struggle with the effects of trauma and distressing life experiences Mental health professionals who want to expand their knowledge and skills in treating trauma using EMDR Therapy techniques Friends and family members of individuals who struggle with the effects of trauma Anyone who wants to improve their emotional regulation and mental health Individuals who want to learn more about EMDR Therapy and its benefits Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Psychotherapist Mental Health Counselor Social Worker Clinical Psychologist The salary range for these roles in the UK ranges from £25,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Navigating numbers isn’t just about calculators and spreadsheets—it’s about strategy, precision, and a firm grasp of financial dynamics. The Account & Finance Manager Course offers an engaging dive into the key concepts, methods, and responsibilities expected of those managing accounts and overseeing finance. From budgeting and forecasting to financial reporting and risk oversight, this course equips learners with the theoretical and strategic knowledge needed to make sound financial decisions and manage accounts with confidence. Whether you're aiming to understand ledgers or lead balance sheets, you’ll find the content refreshingly clear and firmly focused. This course doesn’t promise magic formulas or boardroom secrets, but it does offer structured guidance through the often-chaotic corridors of modern finance. It’s been designed for learners who value solid theory, well-organised content, and the kind of accounting insight that helps one decode balance sheets faster than you can say “year-end audit.” Whether you're brushing up your knowledge or looking to shift into a management role, the content is engaging enough to keep you interested—and sharp enough to keep you ahead. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Finance & Investment Module 12: Introduction to Finance Module 13: Essential Skill for Financial Advisor Module 14: Financial Planning Module 15: Wealth Management and Guide to Make Personal Financial Statements Module 16: Financial Risk Management and Assessment Module 17: Investment Planning Module 18: Divorce Planning Module 19: Google Analytics for Financial Advisors Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Account & Finance Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Account & Finance Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Step into the dynamic landscape of modern retail with our Deputy Stores Manager Course, designed to shape confident, knowledgeable leaders ready to oversee operations across various retail settings. This course explores everything from retail strategy and consumer psychology to supply chain management and store security procedures—delivering the full scope of what it takes to manage a store efficiently. Through a structured, module-based journey, you’ll delve into retail pricing, brand management, sales processes, location selection, and much more, all tailored to the demands of today's fast-moving consumer environment. With a strong focus on operational excellence and people management, this course is ideal for those aiming to develop their strategic thinking, decision-making, and customer engagement skills. From negotiating supplier deals to understanding the nuances of consumer behaviour, each module is designed to build your confidence and competence as a deputy manager. Whether you’re working your way up the ladder or stepping into a new leadership role, this course will equip you with knowledge that supports day-to-day responsibilities and long-term growth within the retail sector. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Deputy Stores Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Deputy Stores Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included