Disciplined Agile Scrum Master (DASM): Virtual In-House Training Is your team treading water using waterfall? Do you feel trapped in an agile framework? Would you like to find solutions to the problems you've been wrestling with? Are you looking for ways to enhance your team's agility? Break free from your old ways by choosing a way of working that fits your team's context. Find strategies to improve your processes and strengthen your team with the Disciplined Agile® tool kit. Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA™) to improve your team's way of working. In just two days, you will become familiar with foundational agile and lean practices that DA supports, practice using the tool kit to solve problems, and learn how to build high-performance teams. Filled with activities, animations, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Scrum Master (DASM) exam and, equally important, start using Disciplined Agile immediately. #BBD0E0 » What You Will Learn After the completion of this course, you will be able to: Apply foundational agile and lean practices in your own team setting Describe what business agility is and how it is core to value proposition of Disciplined Agile® Describe the significance of the Disciplined Agile mindset Define the DA™ principles, promises, and guidelines and how they set Disciplined Agile apart from other frameworks Explain how people are organized into DA teams Define the primary DA roles and how they each are key to the success of a self-organizing agile team Explain how to help your team work well together using the Lean principle of 'respect people' Analyze your team's context to make better process-related decisions Select the best-fit DA life cycles for your teams Apply the five DA steps of choosing your team's way of working (WoW) Apply the relevant agile and lean techniques to successfully initiate your team Apply the relevant agile and lean techniques to support your team producing business value Apply the relevant agile and lean techniques to support your team releasing their work into production Apply the relevant agile and lean techniques to support your team on an ongoing basis Recognize when to be resilient List and define the principles of Lean Significance of the Disciplined Agile® Mindset Business agility and how it is core to value proposition of Disciplined Agile Eight DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks Which situations each of the DA™ life cycles is best applied DA Practice of choosing a team's way of working (WoW) Foundations of Agile How people are organized into DA teams Primary DA roles and how they each are key to the success of a self-organizing agile team Help your team work well together (Lean principle 'Respect people') Inception phase and why it is important DA tool kit to tailor your way of working within a select phase according to context Agile techniques and ceremonies relevant to Inception Construction phase and why it is important Agile techniques and ceremonies that take place during Construction Eliminate Waste and Build Quality (Lean principles) Deliver Value Quickly (Lean principle) Transition phase and why it is important Ongoing phase and why it is important Learn Pragmatically (Lean principle) Elements of the process blade (onion) diagram Principles of Lean When to be resilient Benefits of explicit workflow Kaizen loops and PDSA techniques for continuous improvement Options for cross-team learning: "community of practice" and "center of excellence"
Disciplined Agile Scrum Master (DASM): In-House Training Is your team treading water using waterfall? Do you feel trapped in an agile framework? Would you like to find solutions to the problems you've been wrestling with? Are you looking for ways to enhance your team's agility? Break free from your old ways by choosing a way of working that fits your team's context. Find strategies to improve your processes and strengthen your team with the Disciplined Agile® tool kit. Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA™) to improve your team's way of working. In just two days, you will become familiar with foundational agile and lean practices that DA supports, practice using the tool kit to solve problems, and learn how to build high-performance teams. Filled with activities, animations, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Scrum Master (DASM) exam and, equally important, start using Disciplined Agile immediately. #BBD0E0 » What You Will Learn After the completion of this course, you will be able to: Apply foundational agile and lean practices in your own team setting Describe what business agility is and how it is core to value proposition of Disciplined Agile® Describe the significance of the Disciplined Agile mindset Define the DA™ principles, promises, and guidelines and how they set Disciplined Agile apart from other frameworks Explain how people are organized into DA teams Define the primary DA roles and how they each are key to the success of a self-organizing agile team Explain how to help your team work well together using the Lean principle of 'respect people' Analyze your team's context to make better process-related decisions Select the best-fit DA life cycles for your teams Apply the five DA steps of choosing your team's way of working (WoW) Apply the relevant agile and lean techniques to successfully initiate your team Apply the relevant agile and lean techniques to support your team producing business value Apply the relevant agile and lean techniques to support your team releasing their work into production Apply the relevant agile and lean techniques to support your team on an ongoing basis Recognize when to be resilient List and define the principles of Lean Significance of the Disciplined Agile® Mindset Business agility and how it is core to value proposition of Disciplined Agile Eight DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks Which situations each of the DA™ life cycles is best applied DA Practice of choosing a team's way of working (WoW) Foundations of Agile How people are organized into DA teams Primary DA roles and how they each are key to the success of a self-organizing agile team Help your team work well together (Lean principle 'Respect people') Inception phase and why it is important DA tool kit to tailor your way of working within a select phase according to context Agile techniques and ceremonies relevant to Inception Construction phase and why it is important Agile techniques and ceremonies that take place during Construction Eliminate Waste and Build Quality (Lean principles) Deliver Value Quickly (Lean principle) Transition phase and why it is important Ongoing phase and why it is important Learn Pragmatically (Lean principle) Elements of the process blade (onion) diagram Principles of Lean When to be resilient Benefits of explicit workflow Kaizen loops and PDSA techniques for continuous improvement Options for cross-team learning: "community of practice" and "center of excellence"
🌟 Black Friday Special! 🌟 Book a Shamanic Healing session and get a second session FREE! Experience profound transformation through energy work, soul retrievals, and personalized guidance. Whether you’re feeling anxious, overwhelmed, or disconnected, our tailored sessions can help you find balance and clarity. Treat yourself or a friend—let's embark on this healing journey together! Offer valid till 29th November 2025 After booking, I will contact you and we can agree the date of the first session or you can let me know if this is a gift voucher you'd like to offer a beloved one! Giada's Journey Creative explorer of the human well-being with twenty years’ experience running events, workshops and retreats. Co-author of a non-profit book with other 33 Italian women about their stories in different countries. She has been learning to heal herself supporting a Holistic connection between mind, body and spirit. She has been studying and practicing Buddhist teachings, meditation and the Five Tibetan Rites Yoga in Nepal, India and Italy. Approached the imaginal world and dreams with the psychologist Elio Occhipinti and a regressive hypnosis journey with the vision of the psychiatrist Brian Weiss. Her studies and practice have helped her become: Shamanic Practitioner and Teacher with the two years formal training at Anam Cara and Teacher Training in Wales Shamanic and Integral Yoga Teacher, Ikigai Coach, Forest Therapy Guide qualified with Selene Calloni Williams at the Imaginal Academy and part of the Italian-Swiss Association for Counselling and Coaching, Aiscon. Professional Esoteric Numerologist graduated at The Connaissance School of Numerology Corporate Mental Health Coach achieved with WeFocus Founder of Drink In Art exhibitions of local artists in private flats Founder of School of Shamanism creative and spiritual workshops, classes and therapies Founder of the Art and Spirituality Centre centre for creativity and well-being in Edinburgh By attending to our classes, workshops and retreats you agree to our TERMS AND CONDITIONS Payment Bookings are non-refundable. Disclaimer By booking a class or workshop or retreat or 1-1 session -online or any other venues – with us, you release Giada Gaslini, Invisible Caims/School of Shamanism and any business partners working with Invisible Caims from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical. All contracts subject to and governed by English Law and the exclusive jurisdiction of the Courts of England and Wales according to my current insurance.
The Forensic Analysis Bootcamp is an 8-week deep-dive into forensic equity analysis, featuring a 90-minute Zoom workshop each week. The content includes extensive use of real-life case studies and covers stocks spanning a wide range of sectors and regions. You will learn how companies manipulate expenses and inflate profits, how to spot balance sheet issues, weaknesses of the cash flow statement and issues and more.
Counselling helps couples and families understand one another, take time out of their hectic lives and focus on themselves. Learn how to create a better functioning home environment with your excellent counselling skills gained from this Couple and Family Counselling Training course. The Couple and Family Counselling Training course will provide you with a clear concept of couples and family counselling. In addition, It will enhance your ability to strengthen family relationships. Our in-depth training will teach you how to treat mental disorders and relationship issues. You'll learn to counsel trauma and substance abuse, personality disorders, and stress and anxiety disorders. On top of that, the training will enrich your knowledge of promoting empathy within a family and helping couples regain trust. Enrol today! Learning Objectives Gain deep insights into couple and family counselling Be able to improve and strengthen relationships Learn how to treat various mental health disorders Discover the ethical issues in counselling Know how to prevent self-harm and suicide Take measures to avoid family conflicts Who is this Course for? This Couple and Family Counselling Training course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of couple and family counselling or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path Upon successfully completing the Couple and Family Counselling Training course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Counsellor Family Counselor Marriage and Family Therapist Mental Health Counselor Depression Counselor Course Curriculum Module 01 : Counselling and Counsellors Counselling and Counsellors 00:13:00 Module 02 : Theories and Models of Counselling (Part 1) Theories and Models of Counselling (Part 1) 00:16:00 Module 03 : Theories and Models of Counselling (Part 2) Theories and Models of Counselling (Part 2) 00:18:00 Module 04 : Legal, Cultural and Ethical Issues in Professional Counselling Legal, Cultural and Ethical Issues in Professional Counselling 00:16:00 Module 05 : Forms of Psychotherapy Forms of Psychotherapy 00:21:00 Module 06 : Couple and Family Counselling Couple and Family Counselling 00:28:00 Module 07 : Counselling Trauma and Substance Abuse Counselling Trauma and Substance Abuse 00:16:00 Module 08 : Counselling Stress and Anxiety Disorders Counselling Stress and Anxiety Disorders 00:30:00 Module 09 : Counselling Personality Disorders Counselling Personality Disorders 00:50:00 Module 10 : Counselling Mood Disorders and Depression Counselling Mood Disorders and Depression 00:22:00 Module 11 : Counselling Eating & Sleeping Disorders Counselling Eating & Sleeping Disorders 00:45:00 Module 12 : Counselling Self-Harm and Suicide Counselling Self-Harm and Suicide 00:17:00 Module 13 : Communication Skills and Empathy in Counselling Communication Skills and Empathy in Counselling 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Through creative writing, you can clarify your thoughts and emotions more effectively. You can hook the readers and communicate your ideas authentically. Reach out to the world with your fascinating stories by taking this Creative Writing course. This Creative Writing course will enhance your ability to think outside the box. It will show you the process of novel writing, non-fiction writing and creating fictional characters. Besides, the course will guide you through writing horror, thriller and murder stories. You'll also learn about children's story writing, poetry writing and business writing. Finally, you'll explore how to edit, evaluate and publish your stories. This course will help you to become more creative in your writing. So enrol today and take steps to excel in a creative writing career. Learning Objectives Enhance your creative writing skills Understand the process of novel writing Explore what makes excellent non-fiction writing Learn to create fictional characters in your stories Be able to write realistic dialogues Learn the fundamentals of writing poetry Enrich your knowledge of business writing Know how to edit, evaluate and publish your stories Who is this Course for? This Creative Writing course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of creative writing or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course, however, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Creative Writing course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Creative Writing course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Copy editor Creative consultant Content writer Copywriter Journalist Writer Course Curriculum Module 01: Introduction to Creative Writing Introduction to Creative Writing 00:13:00 Module 02: The Development of Creative Writing The Development of Creative Writing 00:16:00 Module 03: Novel Writing Novel Writing 00:18:00 Module 04: Writing Non-Fiction Writing Non-Fiction 00:16:00 Module 05: Creating Fictional Characters Creating Fictional Characters 00:29:00 Module 06: Writing Realistic Dialogue Writing Realistic Dialogue 00:14:00 Module 07: Writing Horrors, Thriller and Murder Stories Writing Horrors, Thriller and Murder Stories 00:21:00 Module 08: Writing for Children Writing for Children 00:16:00 Module 09: Writing Poetry Writing Poetry 00:19:00 Writing Poetry 00:19:00 Module 10: Proposal Writing Proposal Writing 00:27:00 Module 11: Critical Thinking Critical Thinking 00:15:00 Module 12: Business Writing Business Writing 00:25:00 Module 13: Other Writings Other Writings 00:28:00 Module 14: Editing, Evaluating and Getting Published Editing, Evaluating and Getting Published 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Nothing can break down a catering business that upholds safety standards. Learn how to improve your food hygiene rating and maintain a stable food business at all times by taking this Food Hygiene Rating Training course. Customers love to eat at restaurants that provide hygienic meals. This Food Hygiene Rating Training course will improve your ability to maintain food safety and show your commitment to your consumers. The training will guide you through maintaining personal hygiene, controlling contamination hazards, food preparation and processing techniques and pest management. In addition, it will teach you the correct process of cleaning food premises and equipment. By the end of the course, you'll be aware of how to increase your food safety standards and stay compliant with the law. Learning Objectives Enrich your knowledge of the food safety management system Be able to protect food from harmful bacteria Know how to maintain personal hygiene Explore the essential facts of food preparation and processing for manufacturing food Learn about the contamination hazards and how to control them Learn the cleaning and waste disposal procedures Know how to clean and sanitise food premises and equipment properly Familiarise yourself with the responsibilities of a food safety supervisor Who is this Course for? This Food Hygiene Rating Training Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of maintaining food hygiene or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path Upon successfully completing the Food Hygiene Rating Training Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Restaurant or Café staff Takeaway or Fast-Food staff Catering managers Hospitality workers Food outlet suppliers Food safety supervisors Course Curriculum Module 01: The Food Hygiene Rating Scheme The Food Hygiene Rating Scheme 00:52:00 Module 02: Personal Hygiene Personal Hygiene 00:27:00 Module 03: Contamination Hazards Contamination Hazards 00:25:00 Module 04: How to Control Contamination Hazards How to Control Contamination Hazards 00:37:00 Module 05: Food Preparation and Processing for Food Manufacturing Food Preparation and Processing for Food Manufacturing 00:25:00 Module 06: Cleaning Cleaning 00:24:00 Module 07: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:32:00 Module 08: Food Safety Management System Food Safety Management System 00:41:00 Module 09: Pest Management Pest Management 00:26:00 Module 10: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 11: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 12: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00 Mock Exam Mock Exam - Food Hygiene Rating Training 00:20:00 Final Exam Final Exam - Food Hygiene Rating Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans
Learn the art of landscape sketching and give wings to your creativity! Get started with this Landscape Sketching Course and kickstart a rewarding landscape artist career. Through this Landscape Sketching Course, you'll get equipped with the skills to create stunning landscape sketches. The course covers clear instructions from drawing basic shapes to adding details, definitions and finishing touches. Going through the lessons, you'll look into the essential elements of landscape design in more facts. On top of that, you'll learn about the line language and how to use it in your sketch. Furthermore, you'll get information on the various linear perspectives and schematics and know how to measure your drawings for maximum accuracy. Enrol now! Learning Objectives Learn to create excellent landscape sketches Familiarise yourself with the vital landscape elements Know about line language and how to use it in your sketches Learn about one-point, two-point and three-point perspective drawings Learn how to add human figures and cars to your landscapes Who is this Course for? This Landscape Sketching Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of landscape sketching or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successfully completing the Landscape Sketching Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Professional Landscape Sketch Designer Professional Landscape Sketch Tricks and Hints Tutor Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: First approach, first sketch Preparation to sketching 00:02:00 Placement, measurement, outline 00:05:00 We do sketch: when to stop? 00:06:00 Module 03: Sketching without shading, language of lines The line language 00:06:00 Preparatory part of the line sketch 00:05:00 Using the line language in sketch 00:05:00 Module 04: Linear perspective in landscape Types of linear perspective 00:06:00 One-point perspective scheme in landscape 00:10:00 Two-point perspective scheme in landscape 00:06:00 Module 05: Addendum Adding human figures and cars to landscape 00:05:00 Supplemental Files 00:15:00 Module 06: Two-point perspective Grid, helping with perspective drawing 00:05:00 Using perspective grid in sketch 00:07:00 Finalizing sketch with perspective grid 00:05:00 Module 07: Three-point perspective Three-point perspective using grid 00:07:00 Three-point perspective sketch from life 00:08:00 Three-point perspective without horizon line 00:05:00 Supplemental Files 2 00:35:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00