6154 Mind courses

Our popular Animal Care Level 5 Course will provide you with everything you need to ensure the wellbeing of all creatures great and small. Become able to deliver vital aid and support to sick or healthy animals, giving their owners peace of mind. This comprehensive guide will train you to possess the capabilities to successfully care for a wide range of pets and companions and ensure that their lives are valued. You will become skilled in supplying primary animal healthcare, alongside emergency first aid procedures. Welfare recommendations for multiple species are detailed here, from common pets like cats and dogs, to rarer examples like ornamental fish and reptiles. Each online learning module will give you valuable information for each type of animal and teach you all about their nutritional requirements and support needs. The Animal Care Level 5 Course is an excellent way to quickly absorb the fundamental skills and knowledge that will make you excel as an Animal Carer. It uses inventive study processes with stimulating visual and aural aids to encourage swift learning. With the assistance of trained instructors, you will soon be able to achieve your welfare objectives. Enrol today, and you can be caring for beloved animals in no time.  Why choose this Animal Care Level 5 Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course is primarily aimed at individuals who want to care for a wide range of animals, either in a expert or personal capacity. Career Path The training offered by the Animal Care Level 3 Course will benefit those directly involved with a role in Animal Welfare, or a comparable position. It would significantly enhance the following careers or roles:  Animal Care Attendant Animal Welfare Officer Animal Shelter Owner or Worker Veterinarian or Vet Assistant Animal Technologist Animal Groomer

Complete Professional Psychic Mediumship Development Course Overview Are you looking to begin your clairvoyance, psychic readings, and aura reading career or want to develop more advanced skills in clairvoyance, psychic readings, and aura reading? Then this complete professional psychic mediumship development online course will set you up with a solid foundation to become a confident psychic and help you to develop your expertise in clairvoyance, psychic readings, and aura reading. This complete professional psychic mediumship development online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this complete professional psychic mediumship development online course will set you up with a solid foundation to become a confident psychic and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a psychic. The complete professional psychic mediumship development online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a psychic. This comprehensive complete professional psychic mediumship development online course is the perfect way to kickstart your career in the field of clairvoyance, psychic readings, and aura reading. This complete professional psychic mediumship development online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a psychic or want to learn more skills on clairvoyance, psychic readings, and aura reading but unsure of where to start, then this complete professional psychic mediumship development online course will set you up with a solid foundation to become a confident psychic and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This complete professional psychic mediumship development online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive complete professional psychic mediumship development online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of clairvoyance, psychic readings, and aura reading. Entry Requirement There are no academic entry requirements for this complete professional psychic mediumship development online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This complete professional psychic mediumship development online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Foundations of Psychic Clairvoyance Introduction To The Complete Pshychic Course Introduction to Clairvoyance The Four Clairsenses Tests for Clairsenses Preparing for Psychic Clairsenses Psychic Blocks or Filters Decluttering Meditation to remove psychogenic blocks or filters Mindfulness To Remove Psychogenic Blocks Or Filters Meditation for Aura, Chakra and Kundalini Cleansing Activating Individual Chakras Activating the Root Chakra Activating the Sacral Chakra Activating the Solar Plexus Chakra Activating the Heart Chakra Activating the Throat Chakra Activating the Third Eye Chakra Activating the Crown Chakra Exercises to Develop Psychic Clairsenses Mindfulness Exercises for Psychic Clairsenses Re-creation Exercises for Psychic Clairsenses Non-Line-of-Perception Exercises for Psychic Clairsenses Postcognition Exercises for Psychic Clairsenses Precognition Exercises for Psychic Clairsenses Safety Measures in Psychic Clairsenses Grounding Centering Psychic Shielding Connecting, Disconnecting, Locking, and Unlocking Chakras Angelic Shielding Ethical Issues And Professionalism Advanced Uses of Psychic Power Spiritual Healing / Energy Healing, and Reiki Consciousness and Intuition Development Nature Connection Through Forest Bathing or Shinrin-Yoku Nonverbal Communication & Telepathy for Plant, Human, and Animal Communication Psychic Reading, Mentalism, Mind Reading, and Lie Detection Attraction and Likability Hypnosis, Self-Hypnosis, Hypnotherapy, and Past Life Regression Lucid Dreaming Aura Reading Communication with Archangels and Orbs for Angelic Therapy Mediumship, Witchcraft, Shaman, Shamanism, Hoodoo, Soul Retrieval, and Conjure Astral Projection / Astral Travel / Out-of-Body Experience (OBE) Akashic Records Tarot Card Reading, Angel Card Reading, and Oracle Card Reading Dowsing Tantra Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Have you given up on finding a course that will help you understand and grow? If so, you've come to the right place because our carefully constructed Youth Work Level 2 course will enable you to get one step closer to your dream. Each session in this course is comprehensive and simple to grasp. The Youth Work Level 2 course materials can be accessed during any time and from any location, allowing you to explore at your own pace in the comfort of your own home. You will receive learning support throughout the course, and our supportive customer support is available around the clock to assist you with any problems you may encounter while studying for the bundle Youth Work Level 2 course. The Youth Work Level 2 course comprises a series of easy-to-understand, in-depth modules that will provide you with a thorough understanding of the subject. Industry experts craft this course to enable you to learn quickly and efficiently and at your own pace and convenience. The bundle Youth Work Level 2 course begins with the fundamentals and covers all you need to know about organising youth engagement events and youth work. Get hold of course materials that have been prepared and developed by professionals. Seek assistance from our qualified teachers at any moment. With our bundle Youth Work Level 2 course, you will learn about a variety of techniques and concepts that have impacted the current practices, roles, skills, and duties of Youth Work. The stronger and smarter the young ones of a nation are, the faster it progresses. Learning Outcomes After completing this bundle Youth Work Level 2 course, you will be able to: Describe the fundamentals of youth-work. Know who are youth workers. Know the role and approaches of youth-workers. Explain the ethical conduct and principles in youth-work. Describe the social change in youth development work. Know the National Youth Agency (NYA). Explain work with youth according to the EU. Know the mental health of youth workers. Deal with stress. Describe youth justice and social work. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. The Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Course Included Youth Work Level 2 Course 01: Youth Work Certificate Course 02: Drug and Alcohol Awareness Training Course 03: Social Worker: Social Work Diploma Course 04: Mental Health Support Worker Course 05: Level 5 Diploma in Family Support Worker **Other Benefits of Bundle Youth Work Level 2 Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support Develop important skills with Youth Work Level 2 course to broaden your knowledge and boost your CV and earn a completion certificate to demonstrate your newly acquired expertise. Learners will be fitted with many essential skills and have the opportunity to grab upon successful completion of the Course. This comprehensive bundle Youth Work Level 2 course is designed to improve your employability and provide you with all the skills you will need to succeed. Enrol today in our Youth Work Level 2 course and start learning! Learn everything you need to know about work with youth in a matter of hours, rather than years and discover the latest industry developments and changes. By merging your academic and practical wisdom, you can adjust and adapt in any professional environment. Meet the Minimum Standards for Accreditation Our accredited course guarantees that the Youth Work Level 2 course learning and training activities are pertinent, consistent, and up to date. This comprehensive training is ideal if you want to learn critical techniques and advice for advancing both your personal and professional development. You can discover various aspects of Youth Employment & Leadership by reaping the benefits of any amenities provided by our Learners do not need any prior qualifications to enroll in this course. This course will help you get the job you want in the relevant field. Regardless of your current job status, the Youth Work Level 2 course will advance your career. The extensive course was designed with one goal in mind: to unveil the path to your desirable level of success in this industry. Wait no longer! The opportunity is at your hand! Unleash the Box of Opportunity by clicking the "Add to Basket" Button. Course Curriculum of - ***Youth Work Level 2 *** Module 1: Overview Module 2: Youth Workers: Who Are They? Module 3: Role and Approaches Module 4: Ethical Conduct and Principles Module 5: Career as a Youth Worker (Social Work) Module 6: Social Influences on Youth-Worker Module 7: The National Youth Agency (NYA) Module 8: The EU on Youth-Work Module 9: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work ----------- ***GIFT Courses: ----------- ***Drug and Alcohol Awareness Training ----------- ***Social Worker: Social Work Diploma ----------- ***Mental Health Support Worker ----------- ***Level 5 Diploma in Family Support Worker Assessment Method After completing each of Youth Work Level 2 course module, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this bundle Youth Work Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Youth Work Level 2 course is perfect for anybody who wants to work in social care with young adults. It involves the following responsibilities: Youth-Worker SEND Youth Support Worker Youth Support & Development Worker Youth Mentor Youth Employment Coach Requirements There are no specific requirements for this Youth Work Level 2 course because it does not require any advanced knowledge or skills. Career path This Youth Work Level 2 course is perfect for anybody who wants to work in social care with young adults. This involves the following responsibilities: Youth Employment SEND Youth Support Worker Youth Support & Development Worker Youth Mentor Youth Employment Coach Certificates Certificate of completion Digital certificate - Included

If you want to learn about Risk management and become an expert in the field, you have arrived at the right place. Our exclusive Risk Management Level 5 course is a great way to brush up on your knowledge and skills. With this Training Tale course, you will get a solid introduction to the topic of risk-management and learn how to conduct a risk assessment. Our Risk Management course will also teach you about the various types of risks that your company may face. With this risk-management course, you will learn about the benefits of risk-management and the steps of the risk assessment process. Learners are led through the key roles and obligations of those employed in professional Risk-Management throughout 17 motivating modules of Risk Management Level 5 course. The Risk Management Level 5 course describes the advantages and disadvantages of risk-management. Risk exists everywhere and comes directly from uncertainty. The process of recognizing, analyzing, and managing risks returns every firm to its strategic objectives because it is evident that not everything can be managed. The Risk Management course also includes local consequences of global events. Local consequences of global events like terrorism, pandemics, and finance crises are likely to be unpredictable so it is very important for students to do this course. Our Risk Management course provides a framework for organizations to deal with uncertainty as well as how to reduce any kind of risks. These basic principles are sector-independent and should improve business resilience, increase predictability and contribute to improved returns. This is particularly important given the pace of change of life. The Risk Management course describes the concepts of risk analysis and risk assessment. Risk-management requires a healthy dosage of both common sense and strategic awareness, as well as extensive understanding of the business, an inquiring mind, and, most importantly, exceptional communication and influencing abilities. Learning Outcomes After completing this Risk Management Level 5 course, you will be able to - Investigate risk and the various kinds of danger. Describe the advantages. Describe the concepts of risk analysis and risk assessment. Manage risk successfully. Describe risk exposure measurement techniques. Describe the framework. Deal with technological risks. Do risk management planning. Why Choose Risk Management Level 5 Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Risk Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Courses are included in this Diploma in Nutrition Course Course 01: Risk Management Course 02: Level 5 Diploma in Business Analysis Course 03: Level 7 Business Management Course Other Benefits of Risk Management Level 5 Course 3 PDF Certificate FREE Lifetime Access Expert Tutor Support Step by Step Guideline FREE Retake Exam [ Note: Free PDF certificate as soon as completing the Risk Management Level 5 course] The course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent Risk Management Level 5 course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Risk Management course will add value to your resume. This comprehensive and accurate this course is a great way to start your career. You will gain a practical and theoretical understanding of risk-management, which will boost your employability in this field, help you stand out from the crowd, and boost your potential in no time. So, once you've finished the Risk Management Level 5 course, you'll have the practical knowledge and skills to pursue a variety of career opportunities in the field. Industry experts designed this Risk Management course to enable you to learn quickly and efficiently and at your own pace and convenience. Enroll today and take the next step towards your personal and professional goals. Course Curriculum of *** Risk Management Level 5 *** Module 1: A Quick Overview of Risk Management Module 2: Risk and its Types Module 3: Other Types of Risks and its Sources Module 4: Risk-Management Standards Module 5: Enterprise Risk-Management Module 6: Process of the Risk-Management Module 7: Risk Assessment Module 8: Risk Analysis Module 9: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk-Management Module 12: Project Risk-Management Module 13: Legal Risk-Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan Assessment Method After you have finished the Risk Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Risk Management Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Risk Management Level 5 course is ideal for- Fresh Graduates Students Job Seekers Anyone interested in risk management Quality Managers Quality Assurance professionals People who are already employed in related fields and want to improve their expertise and skills. Requirements There are no specific requirements for Risk Management Level 5course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Candidates who successfully complete our Risk Management Level 5 can advance a huge variety of careers, including: Quality Manager Quality Assurance Manager Risk Management Manager Risk Manager Risk-Management Consultant Risk-Management Analyst Certificates Certificate of completion Digital certificate - Included

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

ITIL® 4 Specialist: Create, Deliver and Support The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL® 4 Specialist: Drive Stakeholder Value The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

Overview This Secret Corporate Conversation Styles course will unlock your full potential and will show you how to excel in a career in Secret Corporate Conversation Styles. So upskill now and reach your full potential. Everything you need to get started in Secret Corporate Conversation Styles is available in this course. Learning and progressing are the hallmarks of personal development. This Secret Corporate Conversation Styles will quickly teach you the must-have skills needed to start in the relevant industry. In This Secret Corporate Conversation Styles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Secret Corporate Conversation Styles skills to help you advance your career. Acquire a comprehensive understanding of various Secret Corporate Conversation Styles topics and tips from industry experts. Learn in-demand Secret Corporate Conversation Styles skills that are in high demand among UK employers, which will help you to kickstart your career. This Secret Corporate Conversation Styles course covers everything you must know to stand against the tough competition in the Secret Corporate Conversation Styles field.  The future is truly yours to seize with this Secret Corporate Conversation Styles. Enrol today and complete the course to achieve a Secret Corporate Conversation Styles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Secret Corporate Conversation Styles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Secret Corporate Conversation Styles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Secret Corporate Conversation Styles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Secret Corporate Conversation Styles is suitable for anyone aspiring to start a career in Secret Corporate Conversation Styles; even if you are new to this and have no prior knowledge on Secret Corporate Conversation Styles, this course is going to be very easy for you to understand.  And if you are already working in the Secret Corporate Conversation Styles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Secret Corporate Conversation Styles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Secret Corporate Conversation Styles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Secret Corporate Conversation Styles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Secret Corporate Conversation Styles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Intro Secret Conversation Styles of Men, Women and Bosses Commercial 00:01:00 Before We Begin 00:02:00 Conversing The Right Way To Converse - everyone thinks their way is it. What is your goal? 00:02:00 4 Types of Biz Conversations-Intro 00:01:00 4 Types of Biz Conversations - 1 Disseminate Info 00:02:00 4 Types of Biz Conversations - 2 Problem Solving 00:02:00 4 Types of Biz Conversations - 3 Relationship Building 00:01:00 4 Types of Biz Conversations - 4 Venting 00:04:00 How Men's & Women's Conversation Styles Differ 00:02:00 Three Mistakes The Woman Listener Makes 00:02:00 Two Mistakes The Man Listener Makes 00:01:00 How Chit Chat Can Save Your Job 00:09:00 Remedies Remedies for Misperceiving 00:03:00 Remedies for Interrupting 00:04:00 Remedies for Storytelling, Rambling and Not Listening 00:03:00 Getting what you need it 15 min or less 00:04:00 #1 Skill You Need To Succeed In Business 00:03:00 How Communication Goes Bad Top 6 Ways Verbal Communication goes bad 00:10:00 I'm Offended 00:03:00 Mansplaining 101 00:03:00 3 Mansplaining Techniques 00:02:00 Conversation Deal Breakers 00:02:00 Business Communications in a #MeToo World 00:03:00 Tips for Men in a #MeToo World 00:02:00 Tips for Women in a #MeToo World 00:02:00 Communication Style of Bosses Bosses Communication Style 00:01:00 Chatting up the boss 00:03:00 Rule Followers vs Risk Takers 00:01:00 Inside The Mind of a Boss 00:01:00 Wrap Up Summary & The 10% To Remember 00:01:00