CSIE staff and our associate trainers are knowledgeable and experienced in delivering talks and facilitating training for teachers, learning supporters, local authority officers, other professionals involved in young people’s education, parents and students. Our training is routinely praised for the level of interest and engagement it evokes, its positive and constructive impact, the clarity with which even complex issues are presented and the supportive manner in which participants are encouraged to examine their own beliefs and assumptions. CSIE training is competitively priced and offers excellent value for money. How CSIE can help your setting We can support the work of: schools, by providing speakers for assemblies, staff meetings and Continuing Professional Development days, as well as working with staff towards inclusive school development; universities, by delivering talks for undergraduate or postgraduate students, contributing to conferences (keynote address, panel discussion or other presentations), as well as working with staff towards the development of a more inclusive institution; local authorities, by facilitating Continuing Professional Development events, as well as working with staff towards the development of more inclusive education in the locality; central government in the UK and abroad, by working with relevant officers at national level towards the development of more inclusive education. CSIE is a registered charity heavily reliant on income generated from selling our resources and services. Our current rates for the above activities are: Half day rate £500 Whole day rate £800 All rates are subject to VAT; travel and subsistence expenses may also be charged. Special rates may be offered to smaller or voluntary sector organisations; please contact the CSIE office. Whether you want someone to talk to children and young people, to conference delegates or government officials, please email us at admin@csie.org.uk or click on the "Request Now" button to make an enquiry. Someone from CSIE will contact you within five working days to discuss how we can best respond to your request. Thank you for your interest in inclusive education and in CSIE.
The "ISO 14298:2021 Lead Auditor Course" integrates the principles of ISO 14298:2021, the International Standard for Security Printing Management, with the methodologies outlined in ISO 19011:2018, the Guidelines for Auditing Management Systems. The course equips participants with the skills and knowledge required to lead security printing audits effectively, ensuring compliance with ISO 14298:2021, and applies the principles of ISO 17011:2017 for conformity assessment bodies. It covers audit planning, execution, and reporting while emphasizing risk management and continual improvement.
The purpose of this course is to describe the principles and procedures of Hazard and Operability (HAZOP) Studies. HAZOP is a structured and systematic technique for examining a defined system, with the objective of: Identifying potential hazards in the system. The hazards involved may include both those essentially relevant only to the immediate area of the system and those with a much wider sphere of influence, e.g. some environmental hazards; Identifying potential operability problems with the system and in particular identifying causes of operational disturbances and production deviations likely to lead to nonconforming products. An important benefit of HAZOP studies is that the resulting knowledge, obtained by identifying potential hazards and operability problems in a structured and systematic manner, is of great assistance in determining appropriate remedial measures. The course is designed using the tools and techniques identified by IEC 61882:2016. LEARNING OUTCOMES By the end of this course you will understand how to: prepare for a HAZOP study meeting and programme – including defining the scope of the study and choosing the team choose nodes (parts of the drawings or operation for HAZOP study) estimate the programme requirements for the successful completion of a study use facilitation techniques to motivate the team and keep them on task avoid common problems encountered during study meetings, including challenging behaviours formulate the HAZOP study report fulfil the team leader’s role in implementing recommendations and managing the process FOR WHOM Anyone with experience of the HAZOP technique who is required to lead HAZOP studies Process safety engineers, loss prevention specialists, production engineers, process design engineers, project engineers, process programmers and instrument control engineers Risk Managers COURSE CONTENT Introduction to HAZOPWhat is a HAZOP?What are Hazards and Risk?Limitations of HAZOPsEssential Features of HAZOP Principles of examination Design representation Design requirements and design intent Applications of HAZOP Relation to other analysis toolsFailure Mode Effect AnalysisAs Low As Reasonably Practicable (ALARP)Fail Tree AnalysisEvent Tree Analysis HAZOP study limitations Risk identification studies during different system life cycle stagesConcept stageDevelopment stageRealization stageUtilization stageEnhancement stageRetirement stage The HAZOP study procedure Initiate the study Define scope and objectives Define roles and responsibilities Preparation Plan the study Collect data and documentation Establish guide words and deviations Examination Structure the examination Guidewords and Deviations Causes, Consequences and Safeguards Perform the examination Risk Ranking Documentation and follow up Establish method of recording Output of the study Record information Sign off the documentation Follow-up and responsibilities Case Study and practical application TRAINING METHODOLOGIES Presentation Case Study Individual Exercises Group Exercises DURATION: 4 Days (Examination on day 4)
Level 6 NVQ Diploma in Construction Contracting Operations Management
Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!
This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook. It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes. This course will help participants: Send messages with added email options applied Quickly file messages away for safe keeping Manage messages and attachments Organise calendar meetings and check other people's schedules Respond to a meeting request Create a contacts list Manage daily tasks Use reading and folder panes Create and manage folders Use auto reply Use notes Utilise Outlook's printing functionality 1 Getting started Using the reading pane Using the folder pane Changing inbox views Managing the to-do bar 2 Emailing messages Replying to and forwarding messages Adding message options Attaching files to an email message Opening and saving attachments 3 Outlook folders Creating and managing folders Moving messages into folders Adding folders to favourites Using search folder Always moving messages in conversation Automatically move messages with rules 4 Managing messages Using instant search Finding messages by criteria Grouping and sorting messages Categorising messages Adding message follow up flags Filtering messages with the people pane 5 Using auto reply Replying to messages whilst you are away Managing auto reply settings Applying rules to auto reply 6 Outlook calendars Adding and editing appointments Adding calendar reminders Moving and copying appointments Creating all day events Recurring appointments Sharing your calendar Opening another user's calendar 7 Planning a meeting Arranging meetings Inviting attendees to meetings Responding to meeting invites 8 Outlook contacts Creating and editing a contact Saving emails as contacts Finding contacts Sending messages to contacts Creating contact groups 9 Adding tasks Creating and editing tasks Completing tasks Assigning a task to another user Responding to a task request 10 Notes Creating and editing tasks Emailing notes Sticking notes on your desktop 11 Printing Printing messages Printing calendars Printing contacts
The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: To help members keep abreast of the latest CX developments To share best practice across different industry sectors. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: Benchmarking performance against organisations in different sectors Keeping up to date with latest trends Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: Inspiration for new ideas and approaches Guidance and advice to implement new strategies Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face. 1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources. £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource. £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups. Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.
Build confidence, overcome shyness and social anxiety to improve your career prospects. Breakthrough is a powerful course which will enable you to break out of your shell – no matter how inhibited or stuck you feel you are and to build an effortless self-confidence. The Breakthrough Course is based on Claire Schrader's experiences of being an introvert and what really worked in getting her out of her shell so she could express herself powerfully in the world. As a result, she has achieved things in her personal and professional life, she never would have dreamed possible. Claire has helped many thousand quiet, shy and introverted people transform their lives through her unique confidence-building system, the Sunflower Effect, since 1997.
This half day course is designed to help relatively inexperienced managers and supervisors to manage their staff effectively. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it can be run as a day session and incorporate elements of the Managing the Difficult Staff member course. The course can concentrate on managing paid staff or (for voluntary and community sector organisations) can include aspects of supervising and supporting volunteers as well.