1073 Meetings courses in Cardiff delivered Online

It is essential for a thriving manager or leader to have the management and leadership skills. Without the required skills, it will be quite challenging for administering and leading a group of staff, or organisation. This Management and Leadership Development Training course is intended to improve your managing and leadership skills in the most effective way possible. You will learn how to build trust and confidence, understand the fundamental requirements and knowledge of becoming an efficient manager, how to gain employee satisfaction, and so on. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Management and Leadership Development Training - Updated Version Leadership & Management Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Business Management Introduction to Business Management 00:27:00 Operations Management 00:26:00 Introduction to Business Analysis 00:16:00 Strategic Analysis and Product Scope 00:30:00 Project Management 00:21:00 Business Development and Succession Planning 00:26:00 Business Processes 00:44:00 Planning & Forecasting Operations 00:23:00 Performance Management 00:20:00 Management of Cash and Credit 00:21:00 Managing Risk and Recovery 00:28:00 Quality Management 00:23:00 Communication Skills 00:27:00 Business Environment 00:18:00 Organisational Skills 01:18:00 Negotiation Techniques 00:18:00 Human Resource Management 00:19:00 Motivation and Counselling 00:21:00 Customer Service 00:18:00 Time Management 00:42:00 Conflict Management 00:16:00 Mock Exam Mock Exam- Management and Leadership Development Training 00:20:00 Final Exam Final Exam- Management and Leadership Development Training 00:20:00 Management and Leadership Development Training - Old Version Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview This comprehensive course on Digital Marketing Agency Elite Consultants Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Digital Marketing Agency Elite Consultants Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Digital Marketing Agency Elite Consultants Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Digital Marketing Agency Elite Consultants Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 141 lectures • 21:55:00 total length •DMA Elite Consultant Course Overview: 00:10:00 •Best Way To Learn These Skills: 00:10:00 •Rewiring Your Brain For MAX Success: 00:53:00 •The Business Model: 00:29:00 •How We Help Businesses: 00:47:00 •2 Types of Digital Marketing Agencies: 00:06:00 •Your Agency Starter Kit: 00:05:00 •Moving Parts of Your Agency: 00:15:00 •Business Applications Overview: 00:06:00 •Set Up Your Free Agency Website: 00:04:00 •Setup Hosting Name Servers: 00:01:00 •How To Install WordPress: 00:01:00 •Install Your Agency Website: 00:17:00 •Setup Your Business Email: 00:06:00 •Your Daily Productivity Hub: 00:14:00 •Laser Focus & Productivity Tools: 00:06:00 •5 Step Agency Success Blueprint: 00:08:00 •Step by Step Action Plan: 00:05:00 •Targeting Your Ideal Clients: 00:14:00 •The Best Niches To Target: 00:08:00 •How To Find Hot Leads Part 1: 00:21:00 •How To Find Hot Leads Part 2: 00:28:00 •How To Find Hot Leads Part 3: 00:20:00 •Google Ads Prospecting: 00:26:00 •Google Ads Advanced Prospecting: 00:15:00 •Google Ads Secret Prospecting Tool: 00:04:00 •Google LSA Prospecting: 00:05:00 •Get Clients With Video Audits: 00:06:00 •Video Audit Email Template Overview: 00:05:00 •Google Ads Video Audit Walkthrough: 00:07:00 •Google Ads Example Video Audit: 00:12:00 •Example Video Audit: 00:02:00 •Example Video Audit #2: 00:04:00 •Facebook Ads Video Audit Walkthrough: 00:07:00 •Facebook Ads Video Audit Script: 00:03:00 •Secret Lead Finder Tool: 00:10:00 •Cold Email Lead Generation System: 00:06:00 •How To Find Case Studies: 00:11:00 •Free Ready To Use Case Studies: 00:02:00 •Where To Get Email Lists: 00:07:00 •How To Write Emails That Convert: 00:28:00 •Get Clients With These Email Templates: 00:16:00 •Get Clients With Social Media Audits: 00:06:00 •Email Guidelines To Follow: 00:08:00 •Good Prospect vs Bad Prospect: 00:06:00 •My Secret Email Template: 00:07:00 •Converting Emails Into Meetings: 00:10:00 •Schedule Calendar Appointments: 00:03:00 •Booking Software Walkthrough: 00:11:00 •Cold Email Automation Tool: 00:07:00 •How To Get Clients on Linkedin: 00:17:00 •Linkedin Basic Search Overview: 00:05:00 •Finding Hot Leads on Linkedin: 00:10:00 •Get Free Leads Sent To Your Inbox: 00:03:00 •Get Instant Credibility on Linkedin: 00:04:00 •Get Clients With Facebook Ads: 00:03:00 •Setup Your Facebook Ads Campaign: 00:08:00 •Automate FB Leads + Landing Page Booking: 00:07:00 •4 Step Cold Calling System: 00:09:00 •Psychology of Cold Calling: 00:07:00 •Working With Gatekeepers: 00:06:00 •Digital Marketing Agency Sales Foundations: 00:07:00 •How To Build Rapport: 00:07:00 •How To Use Tonality: 00:05:00 •Influencing With Language Patterns: 00:07:00 •The 3 Types of Prospects: 00:06:00 •Sales Objection Mastery: 00:16:00 •The Mindset Challenges of Sales: 00:09:00 •The Perfect Discovery Call: 00:20:00 •The Perfect Presentation Call: 00:10:00 •Sales Pipeline CRM Walk-Through: 00:04:00 •How To Collect Payments: 00:05:00 •How To Onboard Clients: 00:09:00 •Step by Step Action Plan: 00:05:00 •Google Ads Overview: 00:18:00 •Google Ads Keyword Overview: 00:14:00 •Create Google Ads Account: 00:08:00 •Google Ads Campaign Creation: 00:20:00 •Google Ads Tools and Settings: 00:04:00 •Google Ads Keyword Research: 00:17:00 •Google Ads Advanced KW Research: 00:08:00 •Setting Up Google Ad Extensions: 00:06:00 •How To Install Google Analytics: 00:05:00 •Google Ads Copywriting Mastery: 00:29:00 •Google Ads Keyword Optimization: 00:03:00 •Google Ads Remarketing: 00:08:00 •WordPress Walkthrough: 00:11:00 •Landing Page Builder Walk-Through: 00:31:00 •Zapier Lead Automation: 00:04:00 •How To Setup Call Tracking: 00:07:00 •Google Ads Cost Calculator: 00:08:00 •Google Ads Presentation Walkthrough: 00:13:00 •Google Local Service Ads: 00:19:00 •Google Local Service Ads Presentation: 00:14:00 •Additional Materials: 00:00:00 •Facebook Ads Overview: 00:14:00 •The Ultimate Facebook Ads Formula: 00:14:00 •7 Principles of Influence: 00:08:00 •The Value Ladder: 00:05:00 •Facebook ROAS Calculator: 00:06:00 •Business Manager Overview: 00:08:00 •Ads Manager Walkthrough: 00:13:00 •Facebook Pixel Setup Walkthrough: 00:08:00 •Traffic Campaign Ad Setup: 00:12:00 •Setting Ad Budget and Schedule: 00:04:00 •Clicks Campaign To Conversions: 00:06:00 •Conversion Campaign Ad Setup: 00:04:00 •Page Post Campaign Setup: 00:07:00 •Traffic and PPE Ad Stacking: 00:09:00 •Lead Ads Campaign Setup: 00:04:00 •How To Create Video Ads: 00:07:00 •Facebook Naming Structure Overview: 00:03:00 •Campaign, Adset & Ad Naming Walkthrough: 00:04:00 •Facebook Ads Copywriting Templates: 00:10:00 •Facebook Ads Split Testing: 00:04:00 •Facebook Ads Policy: 00:03:00 •Facebook CBO Overview: 00:06:00 •Facebook Retargeting Overview: 00:05:00 •Creating Retargeting Audiences: 00:05:00 •Creating LAL Audiences: 00:03:00 •Creating Audience From Customer List: 00:04:00 •Facebook Audience Insights Tool: 00:09:00 •Get Access To Competitors Ads: 00:04:00 •Facebook Ad Performance Metrics: 00:07:00 •Digital Marketing KPI's: 00:07:00 •Facebook Ads Pitchdeck: 00:13:00 •Additional Materials: 00:00:00 •Doing The Work Yourself: 00:05:00 •Outsourcing To White-label Agency: 00:06:00 •Service Fulfillment Partner: 00:48:00 •Hiring Independent Contractors: 00:05:00 •How To Find Appointment Setters: 00:11:00 •How To Find Sales Reps: 00:06:00 •How To Make Easy Money Selling Websites: 00:00:00 •How To Find Web Design Clients: 00:14:00 •Crawl Space Services Funnel: 00:00:00 •Auto Detail Funnel: 00:00:00 •Dental Implants Funnel: 00:00:00 •DUI Attorney Funnel: 00:00:00 •Divorce Attorney Funnel: 00:00:00 •Assignment - Digital Marketing Agency Elite Consultants Masterclass: 00:00:00

Scrum Developer Certified (SDC®) is an entry level certification for Scrum Team members (developers) and those who interact with any Scrum Team. The objective of this certification is to ensure that Scrum Team members know enough about Scrum to effectively contribute to a Scrum project. The courseware and preparation tools required for the certification exam will be available online on SCRUMstudy.com. An online proctored exam will be conducted at the end of the course.

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

'Sales Skills' Approved Online Training

🎥 On-Demand Course Description Welcome to your communication upgrade. Whether you're in back-to-back meetings, managing multiple execs, or juggling office drama with grace, strong communication isn't just helpful, it's essential. In this on-demand session, Introduction to Effective Communication, you'll get immediate access to 20 of Monique Helstrom’s most effective, most-requested communication tips - the exact strategies she’s used while coaching leaders, assistants, and teams across the globe. What’s covered? We’ll explore the key “why, who, when, where, what, and how” of communication in everyday settings. From emails to in-person chats, from giving feedback to navigating tricky dynamics - this training is designed to be practical, honest, and instantly usable. Paired with a downloadable workbook filled with real-world examples, reflection prompts, and mini-exercises, you’ll walk away with communication tools that can transform your professional relationships - and maybe even a few personal ones too. 💡 Fun fact: Companies lose an average of $62.4 million a year due to poor communication (yep, really). Imagine how much value you could add just by doing this course. 🤝 Elite Forums x Monique Helstrom Partnership At Elite Forums, we believe in training that makes a real-world difference — not just theory, but practical tools you can apply immediately. That’s why we’ve partnered with Monique Helstrom, a renowned communication coach and former “Chief of Simon Sinek,” to bring her signature communication training to our global community of admin professionals. This self-paced, on-demand session is available anytime, anywhere, so whether you’re at your desk, on your commute, or relaxing at home, you can learn at a pace that works for you. Monique brings decades of experience, real talk, and no-fluff guidance that helps assistants stand tall, speak clearly, and lead with confidence. We’re thrilled to have her on board — and even more excited for what you’ll take away. 💬 Why Should an EA, PA or Admin Professional Do This Course? You already wear ten hats and manage chaos like a pro. But imagine what could happen if you refined the one skill that ties it all together - communication. Here’s what’s in it for you: Handle difficult conversations with more ease and confidence Give and receive feedback without the awkwardness Set clear boundaries and expectations with executives and teams Showcase your leadership and influence through thoughtful communication Build stronger relationships across all levels of your organisation Reduce misunderstandings and stop things from falling through the cracks In short? Communication is your secret weapon. Whether you're in the office or on Zoom, supporting one exec or an entire team, this training will help you elevate how you show up, how you're heard, and how you're respected.

Understand the Terminology of Modern Project Management with this Handy Guide and Glossary

One of the significant benefits of taking this Professional Event Management Diploma course is gaining the opportunity to learn the versatility of the skills for successfully organising events. Nowadays, almost every company needs events organised, whether it is for product launches, press conferences, business meetings which is why experienced event managers are in high demand. The purpose of this course is providing you with the edge while commencing a vocation in events management. Through multiple units of lessons, you will learn preparatory measures, planning and designing, venues and vendors, marketing strategies, and more. To sum up, this course will be ideal if you are about to start your own business and can immediately apply your new skills. We guarantee the skills you will learn from here are highly applicable and relevant in the industry. Who is this course for? Professional Event Management Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Professional Event Management Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction FREE 00:05:00 Why Vision 00:02:00 Concept 00:01:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:02:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:04:00 Event Suppliers 00:01:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:04:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Professional Event Management Diploma 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Want to speak with confidence, connect with others easily, and express your thoughts clearly? This Complete Communication Skills Master Class is your guide to doing just that. Whether you’re talking in meetings, speaking on stage, or making new friends, this course helps you master the art of clear and effective communication. Learning Outcomes Understand what makes communication effective Learn to talk to anyone with ease Master the art of storytelling Improve your public speaking skills Build influence and connect with others Who is this for? This course is for anyone who wants to become a better speaker in everyday life, at work, or on stage. Whether you are a student, job seeker, manager, business owner, or simply someone who wants to connect better with others, this course is made for you. You don’t need any special skills or background—just the desire to learn and grow. Career path Completing this course can open doors to roles that require strong speaking and listening skills. You'll feel more confident in interviews, workplace discussions, meetings, and public events. Better communication helps in almost every job. Prerequisites No previous experience is needed. This course is open to learners of all levels. You just need a willingness to learn, a good internet connection, and basic English reading and listening skills.capabilities. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive