257 Meeting Skills courses

A minute taker attends meetings as a professional note-taker. Gathering all the important information and recording all decisions in a short note is a valuable skill to learn. Make formal and informal meetings more effective with our Minute Taking Course. This advanced minute taking course has been designed to enhance your note-taking skills for professional-level meetings and conferences. Meetings are an essential part of a business where a lot of important agendas are discussed; so the proceedings can get lengthy. The discussions or the agendas of the meeting and their end outcomes are very important to note down for future decision making and implementing proper actions. The notes are also a useful document for measuring the progress of companies. Our Minute Taking training Course will help you take Minutes of a meeting which can serve as the legal document of decisions agreed upon at the meeting. They can also give a basis for future discussions. Enrol Now to start boosting your Minute taking skills! Learning Outcomes Understand the basics of minute taking Understand the uses of the meeting minutes template Roles of a minute taker before after and during the minute Gain knowledge of technology in minute taking. Develop your listening skills to extract important information Understand minutes layout and standards Know the common dos and don ts for different types of meetings on different occasions Learn to effectively proofread, edit and format minutes to ensure accuracy Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Requirements The effective Minute Taking Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Upon successful completion of this minute writing course, learners will be equipped with the skills and knowledge to take minutes in any meetings and conferences. This course will also be helpful for you to develop effective listening skills. These types of skills will be ideal when applying for a job with a corporation, and to kickstart your career.

Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time!  You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. You can use communication techniques to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practice techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course For? This course is ideal for professionals, entrepreneurs, students, and anyone who needs to present ideas clearly and persuasively. Whether you're a business executive, salesperson, team leader, academic, or job seeker, mastering presentation skills will boost your confidence and career growth. No prior experience is required—just a willingness to learn and practice. Career Path Business Presenter / Corporate Trainer – £30,000 - £60,000 Sales & Marketing Professional – £25,000 - £70,000+ Manager / Team Leader – £35,000 - £80,000 Public Speaker / Consultant – £40,000 - £100,000+ Entrepreneur / Startup Founder – Varies (skill-dependent)

Are you looking forward to Presentation Skills course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! This presentation skills course is ideal for you if you want to become someone who can speak in front of peers or large audiences and gain confidence. You'll learn how to create presentations that are engaging, clear, and persuasive by following simple rules. Presentation Skills Courses' Basic Learning Outcomes: Strategies to engage your audience How to show confidence How to overcome nervousness Speak well and be aware of body language Learn how to manage and control speed Key Highlights for Presentation Skills Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility 100% Learning Satisfaction Lifetime Access Self-paced online course Modules You will have access to an extensive and in-depth body of knowledge when you enrol in this course, which has 13 modules all loaded to the brim, condensed from years of experience and practice into just 4 hours of high-quality instruction. Course Curriculum: Module 01: Hook Your Audience (Presentation Skills) Module 02: Show Presentation Skills and Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Presentation Skills Close Well Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Presentation Skills course. Requirements Learners seeking to enrol for the Presentation Skills Course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing Presentation Skills course, you can explore trendy and in-demand jobs related to this course, such as- Executive Officer Presentation Specialist Assistant Manager Project Manager Presentation Designer Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management*** Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions. This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process. Learning Outcomes By participating in "Mediation Basics for Conflict Management," you will be able to: Define mediation and explain its role in conflict resolution. Identify the core skills necessary for effective mediation. Describe the different stages of the mediation process. Analyze the ethical principles and professional standards that govern mediation practice. Recognize special considerations that may arise in various mediation contexts. Apply your knowledge of mediation to better manage conflict situations. Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice. Course curriculum : Module 1: Introduction to Mediation Gain an overview of mediation, including its history, purpose, and significance in conflict management. Module 2: Essential Skills for Mediators Learn about the critical communication and interpersonal skills required for successful mediation. Module 3: The Mediation Process Understand the step-by-step process of mediation, from preparation to resolution. Module 4: Mediation Ethics and Professional Standards Explore the ethical principles and professional standards that guide mediators in their practice. Module 5: Special Considerations in Mediation Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 15:04 1: Introduction to Mediation 15:04 Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39 The Mediation Process 15:39 3: The Mediation Process 15:39 Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12 Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25 Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00 Who is this course for? Mediation Basics for Conflict Management is ideal for anyone interested in: Pursuing a career in mediation Enhancing their conflict resolution skills in the workplace Building stronger relationships through effective communication Developing a deeper understanding of alternative dispute resolution (ADR) processes This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation. Requirements There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles. Career path Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

About Course Minute Taking Course: Learn Minute Taking at meetings Gain the skills for Minute Taking concise and with a purpose to make your Meetings productive and successful. This Minute Taking course will help you overcome communication barriers as well as help you reach your goals during meetings. This Minute Taking Online course covers a range of different modules all designed to take you through the course step-by-step, so you can learn the art of effective minute taking. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star. Minute-taking is an essential part of business meetings. The minute taker must capture clear and concise Minutes to support the business and to ensure the meeting is a success. It's extremely easy to miss out on key points during meetings. Projects often get delayed and there is scope for miscommunication across teams and departments without comprehensive knowledge about the agenda of the meeting. Meeting minutes help avoid these ambiguities by allowing employees to reference effecting meeting notes post-meetings.Why take this course? This training course helps you write and deliver better notes and action points for official meetings. The aim of this online training course is to provide you with effective writing and summarising tips to help you glean the relevant information from the meeting and produce professional and clear notes. One of the primary responsibilities of any administrative staff is to successfully take notes during meetings and share transcripts and key points of the same both within the team and to other relevant teams/departments. Any dedicated individual can master Effective Minute taking with the right training. Our meeting minute course has been designed by experienced industry veterans who have worked with multiple prestigious organizations. This course will familiarise you with the minute-taking process, including preparation, note-taking during the meeting, and producing the final Minutes document. Upon completion, you will understand the importance of minute taking and have the information you need to feel confident and capable of your ability. The course is designed for anyone who is in a secretarial or minute taking role and wants to strengthen their minute taking skills. It is also suitable for those who are starting out as a minute taker and are unsure where to begin. It will prove particularly useful if you feel anxious, confused, or simply wish to enhance your ability to effectively take notes and produce professional, comprehensive Minutes with confidence. What Will You Learn? Demonstrate what makes good meeting minutes and the need for accuracy of reporting Understand in depth what minute taking is, why it is important for ensuring the success of business meetings, and what the minute taker's role is. Write meeting minutes in professional written English Explain the planning of an agenda and the preparation required Apply practical tips and useful words for producing accurate meeting minutes What you should do during a meeting Course Content Fundamentals of Meetings Fundamentals of Meetings Understanding Meeting Minutes What are Meeting Minutes? Why Meeting Minutes Are Important Common Meeting Minutes Formats Responsibilities of the Minute Taker Essential Parts of Meeting Minutes Background of Meeting Minutes Background of Meeting Minutes Why Meetings fail? Why Meetings fail? How to arrange a Meeting How to Arrange a Meeting Necessary Sections of a Meeting Necessary Sections of a Meeting Preparation for the meeting Preparation for the meeting Creating the Right Environment Creating the right environment Taking Notes Taking Notes The Minutes The Minutes Impact of the Freedom of Information Act on minutes Impact of the Freedom of Information Act on minutes Conclusion Conclusion Minute Taking Exercise Exercise A course by Xpert Learning RequirementsNo specific requirement is needed for this course Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Giant's Shoulders - Making Project Connections All projects are a journey to towards a goal. All projects share the characteristics of being a temporary endeavor with a uniqueness of scope or environment that makes them very different from operations type work. The temporariness of the project requires that we manage time - that valuable resource that will consume and surprise us if we don't manage it well. A project schedule is our representation of future time - or future memories - that we build together to provide us with confidence, guidance and measuring points along the journey. A well-built schedule requires three key ingredients: An agreed scope representing the requirements of the stakeholders Estimates of task durations by the performers Solid connections between the tasks - Dependencies and sequencing What you will learn: This session and exercise will focus on that third element - the connections. It is no more or less important than the other two. However it does often provide an opportunity for conversations that can be referred to as 'storming' - in the Tuckman/Jensen model of Team Development (Forming/Storming/Norming/Performing/Adjourning). The game is designed to provide an opportunity to practice and improve our ability to identify connections/ associations/links between famous individuals from the Arts, Science and Craft worlds. We can use the same skill and ability to identify connections/ dependencies/ sequences between our project tasks.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and individuals who would like to increase their skill in leading and planning meetings. Overview Upon successful completion of this course, participants will have the basic tools needed to initiate and manage meetings that will engage attendees and leave a positive and lasting impression. In this course, participants will learn the needed skills in planning and implementing a successful meeting. Getting Started Workshop Objectives Action Plan Planning and Preparing (1) Identifying the Participants Choosing the Time and Place Creating the Agenda Practical Illustration Planning and Preparing (2) Gathering Materials Sending Invitations Making Logistical Arrangements Practical Illustration Setting Up the Meeting Space The Basic Essentials The Extra Touches Choosing a Physical Arrangement Practical Illustration Electronic Options Overview of Choices Available Things to Consider Making a Final Decision Practical Illustration Meeting Roles and Responsibilities The Chairperson The Minute-taker The Attendees Variations for Large and Small Meetings Practical Illustration Chairing a Meeting (1) Keeping the Meeting on Track Dealing with Overtime Holding Participants Accountable Practical Illustration Chairing a Meeting (2) Running in and Out Cell Phone Ringing Off on a Tangent Personality Conflict Practical Illustration Dealing With Disruptions Running in and Out Cell Phone Ringing Off on a Tangent Personality Conflict Practical Illustration Taking Minutes What are Minutes? What do I Record? A Take-Home Template Practical Illustration Making the Most of Your Meeting The Minute Meeting Using Games Giving Prizes Simple Magic Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Meeting Management Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Meeting Management Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more confident and relaxed when speaking in front of an audience. Overview Upon successful completion of this course, students will become more confident and relaxed in front of an audience which will translate into a successful speaking event. In this course, students will learn some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Delivering Your Speech (I) Starting Off on the Right Foot Using Visual Aids Checking the Volume of Your Voice Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Questions and Answers Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans