16920 Master courses

Level 7 Diploma In Logistics And Supply Chain Management Pathway To MSc In Logistics And Supply Chain Management Level 7 Diploma in Logistics and Supply Chain Management (QCF) – 6 - 8 Months Credits: 120 Credits The objective of the Level 7 Diploma in Logistics and Supply Chain Management qualification is to broaden learners’ understanding of logistics and supply chain management and is designed for those who wish to prepare for a first professional role and future career in the field. It is also suitable for logistics and supply chain professionals in the early stages of their career looking to enhance their knowledge and skills and move to the next level professionally.This programme is a Pathway programme to MSc in Logistics and Supply Chain Management. Course Details Successful completion of this qualification will equip learners with the specialist knowledge and skills needed to further their career as a logistics and supply chain professional as well as the opportunity to embark on further study towards a relevant Master’s programme with advanced standing.The Level 7 Diploma in Logistics and Supply Chain Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Logistics Management Supply Chain Planning, Modelling and Analytics Procurement and Supply Management Supply Chain and Operations Strategy Sustainable Operations Management Business Research Methods Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Logistics and Supply Chain Management leading to the MSc Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Level 7 Diploma In Tourism And Hospitality Management Pathway To MA In Tourism And Hospitality Management Level 7 Diploma in Tourism and Hospitality Management (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Tourism and Hospitality Management enables the learner to polish their planning, organizing and management skills for the challenges of the hospitality industry by learning practical approaches to effectively navigate resources for the best service delivery. The qualification provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong-learning orientation. The qualification enables learners to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. This programme is a Pathway to MA in Tourism and Hospitality Management. Course Details Successful completion of this qualification will enable learners to progress into or within employment and/or continue their study towards a relevant Master’s programme with advanced standing.The Level 7 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Strategic Management and Marketing Destination Management International Tourism Policy and Development E-Tourism and Social Media Organisational Behaviour in International Contexts Advanced Research Methods Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Tourism and Hospitality Management leading to the MA in Tourism and Hospitality Management, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Level 7 Diploma In Strategic Marketing Pathway To MSc In Strategic Marketing Level 7 Diploma in Strategic Marketing (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Strategic Marketing qualification provides the learners with the skills and understanding in marketing & branding that align with good strategic decision making to maintain organisations’ competitive advantage.  Successful completion of this qualification will develop learners’ strategic marketing management, consumer behaviour and branding skills and their ability to focus on the requirements of implementing an organisation’s strategy. This programme is a Pathway to MSc in Strategic Marketing. Course Details The Level 7 Diploma in Strategic Marketing qualification enables learners to progress into or within employment and/or to work toward a relevant Master’s programme with advanced standing.The Level 7 Diploma in Strategic Marketing qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600Guided Learning Hours (GLH) for the completed qualification.Modules (120 Credits): Contemporary Issues and Principles of Marketing Consumer Behaviour and Market Communications Digital and Social Media Marketing Contemporary Challenges and Strategic Marketing Strategic Brand Management Marketing Research Project Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Strategic Marketing leading to the MSc in Strategic Marketing qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Acquire proficiency in Microsoft Power Apps fundamentals, including developing and distributing apps, as well as improving data management, app editing, and mobile integration abilities.

Master the art of Stakeholder Management with our comprehensive training program. Whether you're a project manager, business analyst, or aspiring leader, understanding and effectively engaging with stakeholders is crucial for organizational success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Stakeholder Management Training course, learners will gain essential skills to effectively handle relationships with stakeholders. They will understand the importance of identifying and analyzing stakeholders, learning how to map their interests and influence. Building strong relationships through effective communication and engagement strategies will be emphasized, enabling learners to foster trust and cooperation. They will also learn techniques to manage conflicts that may arise with stakeholders, ensuring smoother project implementation and outcomes. The course covers various stakeholder theories, providing insights into different perspectives and approaches to stakeholder management. Learners will develop the ability to monitor and evaluate stakeholder engagement efforts, helping them adjust strategies for better outcomes. Overall, the course equips learners with practical tools and knowledge to navigate complex stakeholder relationships in a business environment effectively. Course Curriculum Module 01: Introducing Stakeholder Management Module 02: Stakeholder Mapping Module 03: Building Strong Business Relationships With Stakeholders Module 04: Stakeholder Engagement Module 05: Managing Stakeholder Conflict Module 06: Stakeholder Theories Module 07: Monitoring and Evaluating the Engagement Module 08: Stakeholder Engagement Through Effective Communication Learning Outcomes Understand Stakeholder Management principles and their significance in organisations. Apply Stakeholder Mapping techniques to identify key stakeholders effectively. Develop strategies for building and maintaining strong stakeholder relationships. Implement methods for engaging stakeholders in business decision-making processes. Manage and resolve conflicts that may arise with stakeholders effectively. Evaluate Stakeholder Engagement initiatives using appropriate monitoring and evaluation methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Stakeholder Management Training 1:19:44 1: Module 01: Introducing Stakeholder Management 07:57 2: Module 02: Stakeholder Mapping 08:42 3: Module 03: Building Strong Business Relationships With Stakeholders 07:55 4: Module 04: Stakeholder Engagement 09:07 5: Module 05: Managing Stakeholder Conflict 11:16 6: Module 06: Stakeholder Theories 10:15 7: Module 07: Monitoring and Evaluating the Engagement 08:39 8: Module 08: Stakeholder Engagement Through Effective Communication 13:53 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? Project managers Business analysts Marketing professionals Operations managers Strategic planners Career path Business Development Manager Public Relations Officer Corporate Communications Specialist Government Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Join our one-day professional training course in Manual Lymphatic Drainage (MLD), a unique massage technique known for its detoxifying, calming, and pain-relieving benefits, in addition to boosting the immune system. Despite its profound effects, it's straightforward to master with guidance from our skilled instructors. The massage technique is particularly useful for the treatment of lymphoedema and swelling that is often seen in response to cancer treatments such as radiotherapy. It's specialised pumping technique can be used to prevent or treat lymphoedema and improve lymph drainage. Join our professional one-day Manual Lymphatic Drainage (MLD) Practitioner course to master a massage technique renowned for its therapeutic benefits, including detoxification, relaxation, pain relief, and immune support. With expert tutors, learn this effective, gentle method to address a range of conditions, from lymphoedema to stress. Our focused, small-class setting ensures personalised instruction, making our training center a top choice in the UK for developing advanced skills in MLD. Why Choose Our Training? Immediate Impact:Learn treatments that offer visible results from the first session. High Demand Skills: Master a technique with growing client demand, ensuring your services are always in demand. Expert Instructors: Benefit from hands-on training by industry leaders with in-depth experience in aesthetic medicine. Course prerequisites This course is suitable for: No previous experience is necessary NVQ Level 3 in beauty therapy, ITEC or HND is desirable Qualifications in sports massage or full body massage is desirable Course structure You are required to complete 20 hours of theory study via our accessible e-learning portal and 4 practical hours onsite. All courses are kept intimate with a maximum of 6 learners to a class. Areas covered within the course: Explore the anatomy and roles of the lymphatic system, focusing on its components such as lymphocytes, tissues, vessels, nodes, ducts, capillaries, and the spleen, to understand its crucial role in immunity and fluid balance. Key lymph nodes located throughout the body. Overview of the blood vessels of head and neck Relationship between blood and lymph History of Manual Lymphatic Drainage Massage Contraindication to Manual Lymphatic Draining Massage treatment Guidance on manual lymphatic drainage massage techniques, detailing the four foundational strokes and other methods. These techniques are designed to be versatile, allowing for application across any body part and integration into existing massage practices

Objective-C programming training course description A hands on introduction that will allow you to master Objective-C and start using it to write powerful native applications for even the newest Macs and iOS devices! Using The step-by-step approach, will let you get comfortable with Objective-C's unique capabilities and Apple's Xcode 5 development environment. Make the most of Objective-C objects and messaging. Work effectively with design patterns, collections, blocks, foundation classes, threading, Git and a whole lot more. Every session builds on what you've already learned, giving a rock-solid foundation for real-world success! What will you learn Use Xcode 5. Declare classes, instance variables, properties, methods, and actions. Use arrays, dictionaries, and sets. Expand and extend classes with protocols, delegates, categories, and extensions. Use Apple's powerful classes and frameworks. Objective-C programming training course details Who will benefit: Developers wanting to learn Objective-C. Prerequisites: Software development fundamentals. Duration 5 days Objective-C programming training course contents PART 1: GETTING STARTED WITH OBJECTIVE-C The Developer Program: Objective-C, enrolling as an Apple Developer, setting up the development environment, Xcode. Your first project. OO programming with Objective-C: OO projects, Frameworks, classes and instances, encapsulation, accessors, Inheritance. OO features in Objective-C: Messages, methods, working with id, nesting messages, method signatures and parameters. allocating and initializing objects. Using Xcode: Xcode, source code control, git and Xcode, Using a Remote Repository. Compiler Directives: Projects, Compiler Directives, Prefix headers, main.m, .h files. PART 2: OBJECTIVE-C BASICS Messaging in a Testbed App: Setting Up the Testbed Apps, Adding a Text Field and Connecting It to Your Code, Sending a Message to the Text Field, Reviewing the Message Syntax. Declaring a Class in an Interface File: Context, Creating an Instance Variable with id, What Happens When Execution Stops, dynamic binding, Creating an Instance Variable for with the Class Name and with a Superclass Name, instance variable visibility. Properties in an Interface File: Interface Variables vs Properties, Declared Properties, Using Attributes. Implementing Properties. @synthesize, @dynamic. Methods in an Interface File: Methods in a Class, class and instance methods, Method declaration, returning complex data structures from Methods. Actions in an Interface File: Actions, Actions in OS X and iOS, disconnecting actions. Routing messages with selectors: Receiver and selector objects in messages, Objective-C Runtime, SEL and @selector (), performSelector, NSInvocation, testing whether an Instance can respond to a selector. Building on the Foundation: The Foundation Framework, Foundation Classes, Foundation Paradigms and Policies; Mutability, class clusters, notifications. Defining a Class in Implementation Files: Projects, dynamic typing, creating a new App, implementing a method, expanding Classses with init Methods. Organizing Data with Collections: Collecting Objects, Property Lists, Runtime, comparing the Collection Classes, Creating a Collection, Objective-C Literal Syntax, Enumerating collections, Testing Membership in a Collection, Accessing an Object in a Collection. Managing Memory and Runtime Objects: Managing objects in memory, managing reference counts manually and with ARC, variable qualifiers, variable autorelease. PART 3: EXPANDING AND EXTENDING CLASSES Protocols and Delegates: Subclassing, Protocols, Delegates, Looking Deeper Inside Protocols. Categories and Extensions: Comparing categories and protocols, categories vs subclasses, working with categories, class extensions, informal protocols. Associative References and Fast Enumeration: Objective-C 2.0 Time-Saving Features, Extending Classes by Adding Instance Variables (Sort of), Using Fast Enumeration. Blocks: Revisiting Blocks, Callbacks, Blocks, Exploring Blocks in Cocoa, Cocoa Blocks and Memory. PART 4: BEYOND THE BASICS Handling Exceptions and Errors: Exception and Error classes: NSException, NSError, Identifying exceptions, throwing exceptions, catching exceptions. Queues and Threading: Getting Started with Concurrency, Introducing Queues, Dispatch Sources, Using Dispatch Queues. Working with the Debugger: Logging Information, Console Logs, NSLog, Smart Breakpoints, enhancing breakpoints with messages. Using Xcode Debug Gauges for Analysis: Debug Gauges, Monitoing CPU and memory utilization, monitoring energy, Using Instruments. PART 5: OPTIONAL TOPICS C Syntax Summary: Data Types, Control Structures. Apps, Packages, and Bundles: Project Bundles, lproj Files, Asset Catalogs, plist Files, Precompiled Header Files (.pch). Archiving and Packaging Apps for Development and Testing: Archiving.

***24 Hour Limited Time Flash Sale*** Lean Process and Six Sigma at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Lean Process and Six Sigma at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Lean Process and Six Sigma at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Lean Process and Six Sigma at QLS Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Lean Process and Six Sigma at QLS Level 5 Diploma Career Bundle: Course 01: Lean Process and Six Sigma at QLS Level 5 Diploma Course 02: Complete Lean Six Sigma Green Belt Course for Service Industry Course 03: Lean Six Sigma White Belt course Course 04: Lean Six Sigma Black Belt Course 05: Lean Six Sigma: Toolkit Course 06: Professional Lean Management: Service Industry Course 07: Agile Scrum Master Course 08: Project Management Course Course 09: Process Improvement Course 10: Operations Management: Process Mapping & Supply Chain Course 11: The 7 Basic Tools of Quality Course 12: Quality Assurance (QA) Manager Training Course 13: Logistics Management Course 14: DIPLOMA IN OPERATIONS MANAGEMENT Course 15: Facility Management Course 16: Diploma in Purchasing & Procurement at QLS Level 5 Course 17: SAP Controlling (CO) - Product Costing S4HANA Course 18: Commercial Law Course 19: Business Development Course 20: Creative Marketing Plan Course 21: Financial Analysis Course 22: Financial Modelling for Decision-Making and Business plan Course 23: Business Productivity Training Course 24: Compliance Risk and Management Course 25: Workplace Confidentiality With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Lean Process and Six Sigma at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Lean Process and Six Sigma at QLS Level 5 Diploma course materials Get instant access to this Lean Process and Six Sigma at QLS Level 5 Diploma course Learn Lean Process and Six Sigma at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Lean Process and Six Sigma at QLS Level 5 Diploma course. Start your learning journey straightaway with our Lean Process and Six Sigma at QLS Level 5 Diploma Training! Lean Process and Six Sigma at QLS Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Lean Process and Six Sigma at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Lean Process and Six Sigma at QLS Level 5 Diploma course. After passing the Lean Process and Six Sigma at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lean Process and Six Sigma at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Lean Process and Six Sigma at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Lean Process and Six Sigma at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Lean Process and Six Sigma at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Value Proposition Master Training Course Overview Are you looking to begin your value proposition building career or want to develop more advanced skills in value proposition building? Then this value proposition building course will set you up with a solid foundation to become a confident business manager and help you to develop your expertise in value proposition building. This value proposition building course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this value proposition building course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a business manager. The value proposition building course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a business manager. This comprehensive value proposition building course is the perfect way to kickstart your career in the field of value proposition building. This value proposition building course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a business manager or want to learn more skills on value proposition building but unsure of where to start, then this value proposition building course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This value proposition building course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive value proposition building course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of value proposition building. Entry Requirement There are no academic entry requirements for this value proposition building course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This value proposition building course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Characteristics of Unique Value Propositions Unique Value Proposition Explained Types of Customer Benefits UVPs Express Examples of Unique Value Propositions What Investors Are Looking For Value Proposition vs Competitive Advantage Create Your Unique Value Proposition Understand Your Competitor's Unique Value Proposition Streaming Services Example The Value Proposition Framework Step 1 - Brainstorming Step 2 - Create a Value Proposition List Step 3 - Determine Uniqueness Step 4 - Prioritize Top Value Propositions Step 5 - Tell a Story Common Mistakes Workshop Creating a Unique Value Proposition in Action Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider