17455 Master courses

This extensive course for beginners provides the basics of chatbots with machine learning, deep learning, AWS, and its applications, building it from scratch with hands-on practice for chatbot development. This course will help you learn basic to advanced mechanisms of developing chatbots using machine learning, deep learning, and AWS with Python.

*** 24 Hour Limited Time Flash Sale *** Horticulture, Hydroponics Gardening and Forestry Training Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that the UK imports over half of its fresh produce? With a growing desire for locally-sourced and sustainable food, there's an increasing demand for skilled horticulturists and hydroponics growers. The industry contributes over £9 billion to the economy annually, employs around 300,000 people, and boasts a whopping £1.8 billion home-grown vegetable market. Are you interested in learning how to cultivate plants, manage forests, or even grow crops without soil? This bundle is the perfect place to start! This value-packed bundle combines three in-depth courses: Horticulture, Hydroponics Gardening and Forestry. The Horticulture course provides a foundation in plant science, covering everything from nurturing healthy soil and combating pests to the latest advancements in sustainable practices. The Hydroponics Gardening course delves into the fascinating world of soilless cultivation, exploring techniques for growing vibrant plants in water-based nutrient solutions. Finally, the Forestry course equips you with the knowledge to understand the sustainable management of forests, from forest ecology and timber harvesting to vital conservation initiatives. Key Features of the Horticulture, Hydroponics Gardening and Forestry Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Horticulture, Hydroponics Gardening and Forestry bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Horticulture QLS Course 02: Hydroponics Gardening Online Course QLS Course 03: Forestry 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Environmental Law 2021 Course 02: Reproduction in Flowering Plants Course 03: The Basics of Reproduction Course 04: Carbon Literacy Knowledge Course 05: Floristry In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Horticulture, Hydroponics Gardening and Forestry courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Whether you're a home gardener seeking to expand your knowledge, or aspiring to work in a commercial horticulture, hydroponics or forestry setting, this bundle provides the ideal platform to launch or elevate your career. Enrol today and take the first step towards a rewarding future working with the wonders of the plant world. Learning Outcomes of Horticulture Gain a comprehensive theoretical understanding of horticulture, hydroponics, and forestry. Learn the legal aspects of environmental law in the 2021 context. Understand the reproduction process of flowering plants and the basics of reproduction. Develop a foundation in Carbon Literacy, aiding your understanding of climate change and sustainability. Master the principles of floristry, appreciating the art and science of arranging flowers. Dive deep into the world of hydroponics, learning about growing plants without soil. Understand the importance and process of forest conservation and the principles of forestry. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Horticulture Get a free student ID card with Horticulture Training program (£10 postal charge will be applicable for international delivery) The Horticulture is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Horticulture course materials The Horticulture comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Horticulture Module 01: Basic Botany Module 02: Plant Classification Module 03: Soil Science Module 04: Plant Nutrition Requirements Module 05: Plant Pests And Diseases Module 06: Basic Concepts Of Organic Gardening Module 07: Weed Control Module 08: Plant Propagation Module 09: Amenity Horticulture, Plant Selection And Native Plants Module 10: Exotic Plants QLS Course 02: Hydroponics Gardening Online Course Module 1: Introduction to Hydroponics Module 2: Systems of hydroponic culture Module 3: Plant Nutrition Module 4: Equipment Module 5: Rooting media Module 6: Seed, Seedling and Plant Maintenance Module 7: Nutritional Problems and Solutions in Plant Module 8: Growing in Greenhouses QLS Course 03: Forestry Module-1: Introduction To Forestry Module-2: Forest Soil Module -3: Forest Mensuration Module-4: Forest Surveying Module-5: Silviculture Module-6: Forest Ecosystem Module-7: Timber Harvesting (Part One) Module-8: Timber Harvesting (Part Two) Module-9: Urban Forestry =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Courses: Previously it was £357) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Home Gardeners Plant Enthusiasts Career Changers Agriculture Professionals Forestry Workers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Horticulturist Hydroponic grower Arborist Forester Park Ranger Certificates Advanced Diploma in Gardening and Horticulture at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Forestry at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Hydroponics Gardening at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

6 in 1 Audio Typing & Touch Typing Bundle Did you know that the UK Office Skills Association reports that 95% of employers consider typing skills essential for office-based roles, and 90% seek candidates with strong typing skills? Mastering touch typing can increase typing speed and accuracy, boost productivity, and make you a valuable asset to any organisation, according to a recent study. This Audio Typing & Touch Typing bundle is an all-encompassing package designed to enhance key administrative skills, crucial in today's fast-paced professional environment. This Audio Typing & Touch Typing bundle will teach you how to touch type quickly and accurately, which will make you a more valuable asset to any employer. In addition to touch typing, this Audio Typing & Touch Typing bundle will also teach you a variety of other essential skills, such as how to take minutes, use Microsoft Word, and provide excellent customer service. Embrace the opportunity to transform your professional life with our Audio Typing & Touch Typing bundle. Enrol now! This Audio Typing & Touch Typing Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Touch Typing Masterclass Course 02: Admin, Secretarial & PA Course 03: Transcription Level 3 Course 04: Minute Taking Course 05: Proofreading & Copyediting Course 06: Complete Microsoft Word Learning Outcomes of this Bundle Master efficient touch typing techniques for enhanced workplace productivity. Acquire advanced Microsoft Word skills for professional document management. Develop effective customer service strategies for improved client relations. Gain comprehensive knowledge in administrative and secretarial practises. Learn efficient minute-taking for accurate meeting documentation. Understand facilities management essentials for operational efficiency. Why Choose Our Bundle? FREE Audio Typing & Touch Typing certificate accredited Get a free student ID card with Audio Typing & Touch Typing Training Get instant access to this Audio Typing & Touch Typing course. Learn Audio Typing & Touch Typing from anywhere in the world The Audio Typing & Touch Typing is affordable and simple to understand The Audio Typing & Touch Typing is an entirely online, interactive lesson with voiceover audio Lifetime access to the Audio Typing & Touch Typing course materials The Audio Typing & Touch Typing comes with 24/7 tutor support Start your learning journey straightaway with Audio Typing & Touch Typing This comprehensive Audio Typing & Touch Typing bundle encompasses six in-depth courses that will equip you with the skills and knowledge you need to excel in the workplace. Learn touch typing techniques to enhance your productivity, master administrative and secretarial duties, hone your minute-taking skills, become a Microsoft Word expert, provide exceptional customer service, and gain a solid understanding of facilities management principles. Assessment Process Once you have completed all the courses in the Audio Typing & Touch Typing bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Audio Typing & Touch Typing bundle is suitable for everyone. Requirements Audio Typing & Touch Typing You will not need any prior background or expertise in this Audio Typing & Touch Typing Bundle. Career path Audio Typing & Touch Typing This Audio Typing & Touch Typing bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Executive Assistant Office Manager Customer Service Admin Coordinator Facilities Supervisor Secretarial Role Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Are you looking for a course that teaches coding for absolute beginners in programming? Do you want to learn programming concepts using extremely simple flowcharts and pseudocodes? Are you looking for a step-by-step approach to learn the basics of programming? If your answer was YES to any of the above, this course is for you.

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital marketing Understand the core competencies and principles of digital marketing Explore the various areas of digital marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketer Digital Marketing Complete Training Online - Mega Bundle Are you interested to begin your xero accounting, finance and payroll management career or want to gain more advanced skills in xero accounting, finance and payroll management? Then this xero accounting, finance and payroll management course will help you get one step closer to your professional aspirations and develop your skills and knowledge in xero accounting, finance and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective xero accounting, finance and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the xero accounting, finance and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in xero accounting, finance and payroll management. Managerial Skills For Managers Small Business Fundamentals Crash Course Mini MBA - Foundations of Business Strategy Consulting Entrepreneur Mindset Masterclass Situational Leadership Training Project Management Training Team Building Masterclass Complete Online Marketing & Advertising Course Outstanding Customer Service - The Ultimate Guide! 2 Personal / Business Networking Skills For Maximum Success! 2 Six Sigma - Business and Manufacturing Process Improvement Risk Management in Projects, Programs and Portfolios Supply Chain Management Data Analysis For Professionals Gain xero accounting, finance and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in xero accounting, finance and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident xero accountant, financial analyst and payroll manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for xero accounting, finance and payroll management professionals who are aspiring to specialise in xero accounting, finance and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive digital marketing complete training online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This digital marketing complete training online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This digital marketing complete training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This digital marketing complete training online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Digital Marketing Google Ads Masterclass Search Engine Optimization Training Advanced SEO Training Master In SEO Keyword Research Instagram Marketing Course Affiliate Marketing Social Media Influencer Digital Advertising and Marketing 101: The Complete Guide Digital Advertising and Marketing 201: Top Topic & Trends Digital Advertising and Marketing 301: Professional Course Digital Marketing Email Marketing Masterclass Master In Landing Page Design Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Unleash the potential of cloud solutions with the AZ-204 Developing Solutions for Microsoft Azure course. Discover in-depth training on Azure Virtual Machines, App Services, Containers, and more to innovate and scale with Microsoft Azure's dynamic cloud platform.

Description Forensic Anthropology Diploma Are you intrigued by the secrets that lie within human remains? Do you have an appetite for solving mysteries, particularly those that have passed through the annals of time? Then the Forensic Anthropology Diploma is your gateway to unlocking these mysteries. This online course is tailored to offer you a comprehensive understanding of the intriguing world of forensic anthropology, ensuring you gain both theoretical knowledge and practical insights. Forensic anthropology is a specialised sub-field of physical anthropology, and it plays a pivotal role in criminal investigations. This diploma offers an all-encompassing insight into this fascinating area of study, right from the basics to the advanced intricacies. Starting with an 'Overview of Forensic Anthropology', students are introduced to the fundamental principles that underpin the subject. Understand what it entails and the crucial role it plays in solving criminal mysteries, shedding light on unknown identities, and revealing stories that bones whisper. The journey continues with 'The Human Skeleton: Structure and Function'. Here, you'll learn about the intricate design of the human skeleton, its various components, and the pivotal role they play. This knowledge lays the foundation for subsequent modules and is essential for anyone aiming to master the discipline. In the 'Determining Biological Profile' section, the course illuminates the techniques and methodologies used to determine the age, sex, ancestry, and stature from skeletal remains. These findings are often the first pieces of the puzzle in identifying an individual. The section on 'Identifying Trauma and Pathology' delves into the tell-tale signs of trauma and disease on the skeleton. Recognising these signs can provide crucial evidence in criminal cases, shedding light on potential causes of death or historical health conditions. No Forensic Anthropology Diploma would be complete without exploring 'The Science of Decomposition'. Unravel the mysteries of how the human body decomposes over time and the various factors influencing this natural process. The 'Methods of Positive Identification' module showcases the advanced techniques utilised by forensic anthropologists to positively identify remains. From dental records to unique skeletal characteristics, this section offers a deep understanding of identification methodologies. In understanding 'Mass Disaster and War Crime Scenarios', students will explore the application of forensic anthropology in larger scale incidents. The complexities and challenges of these scenarios are discussed in depth, preparing learners for real-world applications. The 'Cultural and Historical Context' module offers a nuanced view of how forensic anthropology fits into different cultural and historical backdrops, emphasising its universal significance and application. 'Contemporary Challenges and Advancements' addresses the ongoing challenges faced in this field and the innovative solutions emerging. Stay updated on the latest technologies and methodologies revolutionising forensic anthropology. Finally, 'The Future of Forensic Anthropology' ponders on what lies ahead. As technologies evolve and methodologies refine, where is this discipline headed? Embark on a speculative journey into the future possibilities of this riveting field. This Forensic Anthropology Diploma, offered exclusively online, ensures flexible learning tailored to your pace and schedule. Equipped with expertly curated content, interactive modules, and real-world case studies, it promises a comprehensive and engaging learning experience. Enrol today and embark on a journey to master the intriguing realm of forensic anthropology. What you will learn 1:An Overview of Forensic Anthropology 2:The Human Skeleton: Structure and Function 3:Determining Biological Profile 4:Identifying Trauma and Pathology 5:The Science of Decomposition 6:Methods of Positive Identification 7:Mass Disaster and War Crime Scenarios 8:Cultural and Historical Context 9:Contemporary Challenges and Advancements 10:The Future of Forensic Anthropology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Acoustics And Music Technology Diploma Unlock the secrets of sound and technology with the Acoustics And Music Technology Diploma. This online course provides a comprehensive overview of the intricate relationship between acoustics, the science of sound, and the ever-evolving realm of music technology. For enthusiasts and professionals alike, this course promises a deep understanding of the many facets that make up the world of sound and music technology. The Acoustics And Music Technology Diploma begins by exploring the Foundations of Acoustics. Understand the basic principles that govern sound, from its creation to its perception by the human ear. Grasp the fundamental concepts that underpin the entire course, setting a solid foundation for the subsequent modules. From here, the journey continues with the Evolution of Music Technology. Take a step back in time to understand the groundbreaking inventions and innovations that have shaped the music industry. Witness the transformation from early mechanical instruments to the sophisticated digital tools of today. Then, venture into the domain of Microphones and Their Technology. Discover the inner workings of these essential devices, learn how different types cater to various needs, and master the art of selecting the perfect microphone for any given scenario. As you progress, the Acoustics And Music Technology Diploma delves into Acoustic Spaces and Sound Treatment. Unravel the mysteries of how different spaces affect sound. Learn about the techniques and treatments used to enhance or modify these effects, ensuring optimal sound quality in any environment. Your learning doesn't stop there. Understand the science and technology behind Speakers and Headphones. Delve into their design principles, and discern the subtle nuances that differentiate one model from another. The world of Digital Audio Workstations (DAWs) and Software awaits you next. Navigate the digital landscape, understanding the tools and platforms that have revolutionised the music creation process. Master the intricacies of software, and gain hands-on experience with some of the industry's leading DAWs. Sound Synthesis and Sampling is another pivotal topic covered. Explore the vast realm of sound creation, manipulation, and reproduction. Understand the techniques used to replicate real-world sounds or create entirely new sonic landscapes. But what about live music? The Acoustics in Live Sound module equips you with the knowledge to manage and enhance sound in live settings. From concerts to theatre, ensure every audience member receives an unparalleled auditory experience. Dive into the realm of Music and Streaming Technology. In an age where digital streaming dominates, this module equips students with the knowledge to navigate this ever-evolving landscape effectively. Lastly, the Future Trends in Acoustics and Music Technology module offers a glimpse into what the future might hold. Stay ahead of the curve by understanding the emerging technologies and trends set to reshape the industry. In summary, the Acoustics And Music Technology Diploma is not just a course but a journey. A journey that takes students from the very basics of sound to the cutting-edge of music technology. Whether you're a budding musician, a sound engineer, or simply an enthusiast, this online course is tailored to quench your thirst for knowledge. Join now and embark on an auditory adventure like no other. What you will learn 1:Foundations of Acoustics 2:Evolution of Music Technology 3:Microphones and Their Technology 4:Acoustic Spaces and Sound Treatment 5:Speakers and Headphones 6:Digital Audio Workstations (DAWs) and Software 7:Sound Synthesis and Sampling 8:Acoustics in Live Sound 9:Music and Streaming Technology 10:Future Trends in Acoustics and Music Technology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.