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17498 Master courses

Professional Certificate Course in Branding Decisions and Strategies in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide learners with a comprehensive understanding of branding decisions and their critical role in developing an organization's brand image in the external environment. By the end of this course, participants will appreciate branding strategy and its types and will be able to identify the distinct factors that influence branding decisions. Participants will also develop an understanding of the concept of brand knowledge and brand perception. Additionally, this course will cover the marketing strategy planning process and integrated marketing communication. After the successful completion of the course, you will be able to learn about the following, Introduction to Branding. Branding Strategies. Factors Influencing Branding Decisions. Brand Knowledge and Perception. Marketing Strategy Planning. Integrated Marketing Communication. This course covers the fundamentals of branding decisions and their importance in developing a strong brand image for an organization. Learners will learn about the various types of branding strategies and how they can be used to create a unique brand identity. The course will explore the factors that influence branding decisions, including consumer behavior, market trends, and competition. Additionally, learners will learn about brand knowledge and perception and how they impact consumer behavior. This course covers the fundamentals of branding decisions and their importance in developing a strong brand image for an organization. Learners will learn about the various types of branding strategies and how they can be used to create a unique brand identity. The course will explore the factors that influence branding decisions, including consumer behavior, market trends, and competition. Additionally, learners will learn about brand knowledge and perception and how they impact consumer behavior. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Branding Decisions and Strategies Self-paced pre-recorded learning content on this topic. Branding Decisions and Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing professionals Brand managers Marketing students Entrepreneurs Business owners Advertising professionals Public relations professionals Sales professionals Marketing analysts Product managers Digital marketers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Branding Decisions and Strategies in London 2024
Delivered Online On Demand14 days
£39

Mastering Java for Beginners & Experts

4.9(27)

By Apex Learning

Overview This comprehensive course on Mastering Java for Beginners & Experts will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mastering Java for Beginners & Experts comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Mastering Java for Beginners & Experts. It is available to all students, of all academic backgrounds. Requirements Our Mastering Java for Beginners & Experts is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 70 lectures • 05:35:00 total length •Introduction To This Course.: 00:02:00 •Setup Eclipse On Windows: 00:05:00 •Setup Eclipse On Mac OS X: 00:05:00 •Setup Eclipse On Linux: 00:05:00 •Run Code Online: 00:02:00 •Printing To The Console: 00:04:00 •Comments.: 00:06:00 •Variables.: 00:05:00 •Datatypes: 00:16:00 •Constant Variables: 00:03:00 •Console Input: 00:04:00 •Operators: 00:06:00 •If statement (Conditional Statement): 00:08:00 •Switch statement (Conditional Statement): 00:07:00 •For Loop.: 00:05:00 •While Loop.: 00:05:00 •Do While Loop.: 00:05:00 •Loop Control Statements: 00:03:00 •Numbers: 00:08:00 •Characters: 00:06:00 •Strings.: 00:05:00 •Arrays: 00:08:00 •For Each Loop: 00:04:00 •Date & Time: 00:04:00 •Regular Expressions.: 00:07:00 •Simple Example 1: 00:05:00 •Passing Values To Functions: 00:03:00 •Method Overloading: 00:05:00 •Command Line Arguments: 00:04:00 •Multiple Arguments Simplified: 00:06:00 •Byte Streams: 00:07:00 •Character Streams: 00:02:00 •Standard Streams: 00:04:00 •Listing Files & Folders: 00:02:00 •Creating Folders: 00:02:00 •Simple Example 2: 00:05:00 •Multiple Catch Blocks: 00:04:00 •Throw and Throws Keywords: 00:03:00 •Finally Block: 00:03:00 •User Created Exceptions: 00:08:00 •Simple Class Example: 00:08:00 •Constructor: 00:04:00 •This keyword: 00:05:00 •Inheritance.: 00:06:00 •Modifier Types: 00:04:00 •Overriding: 00:05:00 •Abstraction: 00:05:00 •Interfaces: 00:04:00 •Enum: 00:03:00 •Stacks.: 00:04:00 •Vector.: 00:06:00 •BitSet: 00:05:00 •Properties: 00:05:00 •Hashtable: 00:04:00 •List.: 00:04:00 •Set.: 00:04:00 •SortedSet: 00:03:00 •Map: 00:03:00 •Map.Entry: 00:03:00 •Sorted Map: 00:02:00 •Enumeration.: 00:05:00 •Client Example.: 00:07:00 •Server Example.: 00:11:00 •Creating Threads Using a Runnable Interface: 00:09:00 •Creating Threads by Extending a Thread Class: 00:03:00 •Simple Example 3: 00:04:00 •Keyboard Events: 00:04:00 •Mouse Events: 00:04:00 •Resource.: 00:00:00 •Assignment - Mastering Java for Beginners & Experts: 00:00:00

Mastering Java for Beginners & Experts
Delivered Online On Demand5 hours 35 minutes
£12

Teaching Assistant, SEN and EYFS Teaching with Speech Therapy

By Imperial Academy

Remember when you were just you? Let's bring that back

Teaching Assistant, SEN and EYFS Teaching with Speech Therapy
Delivered Online On Demand
£35

Mastering Pet First Aid

4.9(27)

By Apex Learning

Overview Provide immediate help and long-term care for all animals when you train to become a certified First Aider for pets. This Mastering Pet First Aid course delivers a wealth of knowledge for treating injuries and sickness in animals, alongside lengthier forms of treatment. As the owner of animals or a worker in regular contact with them, it's essential to know how to react if there's an accident or they show signs of distress. This innovative guide will teach you a variety of skills, from checking on limping dogs to examining severe wounds, and even resuscitating an unconscious pet. Give your animals the care they deserve. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mastering Pet First Aid. It is available to all students, of all academic backgrounds. Requirements Our Mastering Pet First Aid is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Pet First Aid Course will provide you with all of the theoretical information you need to flourish in the appropriate profession. Enroll in our course right now to get started on the path to take your profession to the next level. Course Curriculum 2 sections • 24 lectures • 06:00:00 total length •Introduction to Pet First Aid: 00:15:00 •What is First Aid?: 00:15:00 •Abscess & Bandaging: 00:15:00 •Bee Stings / Insect Bites & Bleeding: 00:15:00 •Bloat and Burns: 00:15:00 •Cardiopulmonary Resuscitation (CPR): 00:15:00 •Chemical Injuries, Dehydration: 00:15:00 •Diarrhea, Vomiting & Difficult birth: 00:15:00 •Electrocution & Eye Injuries: 00:15:00 •Fainting/Dizziness (Syncope): 00:15:00 •First Aid for Choking & Poisoning: 00:15:00 •Fractures / Injuries: 00:15:00 •Hyperthermia (Heat Stroke, Heat Prostration): 00:15:00 •Impalement Injuries, Near Drowing: 00:15:00 •Physical Exam Checklist for Pets: 00:30:00 •Preventing a Health and Safety Crisis: 00:15:00 •Choking & Poisoning: 00:15:00 •Travelling: 00:15:00 •Shock: 00:15:00 •Snakebite: 00:15:00 •Straining & Sunburn: 00:15:00 •When Your Pet Cannot Breathe: 00:15:00 •Conclusion to Pet First Aid: 00:15:00 •Assignment - Mastering Pet First Aid: 00:00:00

Mastering Pet First Aid
Delivered Online On Demand6 hours
£12

Supplement Masterclass: Fitness, Health & Focus

4.9(27)

By Apex Learning

Overview This comprehensive course on Supplement Masterclass: Fitness, Health & Focus will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supplement Masterclass: Fitness, Health & Focus comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Supplement Masterclass: Fitness, Health & Focus. It is available to all students, of all academic backgrounds. Requirements Our Supplement Masterclass: Fitness, Health & Focus is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 37 lectures • 01:50:00 total length •Course Promo: 00:03:00 •Introduction: 00:02:00 •How to build your custom supplement stack: 00:09:00 •Whey Protein: 00:06:00 •Casein Protein: 00:05:00 •Egg Protein: 00:06:00 •Pea Protein: 00:04:00 •BCAA: 00:04:00 •Glutamine: 00:05:00 •Arginine: 00:03:00 •Beta Alanine: 00:02:00 •Carnitine: 00:04:00 •How to increase your testosterone naturally: 00:07:00 •Tribulus terrestris: 00:02:00 •Maca: 00:02:00 •Fish Oil: 00:03:00 •Caffeine: 00:04:00 •Garlic: 00:03:00 •Ginger11: 00:02:00 •Green tea: 00:03:00 •Spirulina: 00:02:00 •Why I don't take multivitamins: 00:02:00 •What happens when you overdose on vitamins?: 00:04:00 •Vitamin A supplements: 00:03:00 •Vitamin B supplements: 00:02:00 •Vitamin C supplements: 00:03:00 •Vitamin D supplements: 00:02:00 •Vitamin E supplements: 00:01:00 •Vitamin K supplements: 00:01:00 •Calcium supplements: 00:03:00 •Magnesium supplements: 00:01:00 •Phosphorus supplements: 00:01:00 •Potassium supplements: 00:01:00 •Sodium supplements: 00:01:00 •Copper supplements: 00:01:00 •Iron supplements: 00:01:00 •Zinc supplements: 00:02:00

Supplement Masterclass: Fitness, Health & Focus
Delivered Online On Demand1 hour 50 minutes
£12

Mastering Colour-Architectural Design & Interior Decoration

4.9(27)

By Apex Learning

Overview This comprehensive course on Mastering Colour-Architectural Design & Interior Decoration will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mastering Colour-Architectural Design & Interior Decorationcomes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mastering Colour-Architectural Design & Interior Decoration. It is available to all students, of all academic backgrounds. Requirements Our Mastering Colour-Architectural Design & Interior Decoration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 10 lectures • 00:43:00 total length •Colour Introduction: 00:02:00 •Introduction to Chapters: 00:04:00 •Colour Fashion & Colour Trends: 00:04:00 •Colour Terminology: 00:04:00 •Colour Basics: 00:05:00 •Colour Warm & Cool Colours: 00:03:00 •Colour Schemes: 00:11:00 •Colour Ratios: 00:05:00 •Colours Tricking The Eye: 00:04:00 •Colour Conclusion: 00:01:00

Mastering Colour-Architectural Design & Interior Decoration
Delivered Online On Demand43 minutes
£12

Professional Certificate Course in Understanding the Marketing Mix in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course offers a deep dive into the marketing mix, dissecting each of the Four P's and their interconnectedness with product life cycles. Participants will analyze how marketing decisions influence product features, pricing strategies, supply chain management, and integrated marketing communication, gaining a holistic understanding of modern marketing dynamics. After the successful completion of the course, you will be able to learn about the following, Define and explain the concept of the marketing mix. Define and elaborate on each of the Four P's: Product, Price, Place, and Promotion. Explore how the Four P's relate to different stages of the product life cycle. Examine how marketing decisions impact the product itself, including features, design, and branding. Evaluate how marketing strategies affect pricing decisions, such as setting initial prices, discounts, and pricing adjustments. Define the concept of the supply chain and its significance in marketing. Analyze how efficient supply chain management can impact product availability, distribution, and customer satisfaction. Define integrated marketing communication (IMC) and its role in modern marketing. Examine the components of IMC, including advertising, public relations, sales promotion, personal selling, and digital marketing. From defining the marketing mix to exploring supply chain significance and integrated marketing communication, this course covers the essentials. Participants will examine pricing decisions, product life cycle stages, and the components of integrated marketing communication, preparing them to navigate complex marketing landscapes strategically.   Dive into the intricacies of the marketing mix with this course, dissecting each Four P - Product, Price, Place, and Promotion - and understanding their impact on product life cycles. Participants will gain insights into supply chain management and integrated marketing communication, emerging equipped to make strategic marketing decisions across diverse aspects of the field. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Marketing Mix Self-paced pre-recorded learning content on this topic. Understanding the Marketing Mix Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Product Manager Pricing Strategist Distribution Coordinator Promotion Specialist Supply Chain Analyst Marketing Communication Manager Branding Consultant Digital Marketing Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Understanding the Marketing Mix in London 2024
Delivered Online On Demand14 days
£38

Criminal Investigator Training

4.8(9)

By Skill Up

Unravel mysteries, dissect clues, and become a sleuth extraordinaire with our Criminal Investigator Training course. Master the art of detection!

Criminal Investigator Training
Delivered Online On Demand7 hours 2 minutes
£13.99

T-Shirt Design Masterclass With Adobe Photoshop

4.9(27)

By Apex Learning

Overview This comprehensive course on T-Shirt Design Masterclass With Adobe Photoshop will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This T-Shirt Design Masterclass With Adobe Photoshop comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this T-Shirt Design Masterclass With Adobe Photoshop. It is available to all students, of all academic backgrounds. Requirements Our T-Shirt Design Masterclass With Adobe Photoshop is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 31 lectures • 03:58:00 total length •Introduction: 00:05:00 •Photoshop Interface: 00:06:00 •Customize Your Workspace: 00:07:00 •Let's Learn How To Create and Prepare Document: 00:03:00 •Saving Files: 00:06:00 •RGB & CMYK: 00:05:00 •Layer Basics: 00:06:00 •Move Tool: 00:06:00 •Working with Groups: 00:05:00 •Gradient Tool: 00:08:00 •Paint Bucket Tool: 00:05:00 •Type Tool: 00:12:00 •Layer Styles: 00:11:00 •How To Create And Save Your Own Brush: 00:06:00 •New Features in Photoshop 2019 Part 1: 00:08:00 •New Features in Photoshop 2019 Part 2: 00:07:00 •New Features in Photoshop 2019 Part 3: 00:09:00 •Fake It Until You Make It Work?: 00:04:00 •Best Practice Process in Creating: 00:06:00 •Can you earn 5000$(month) doing this job?: 00:04:00 •Free Traffic: 00:05:00 •Google Trends: 00:04:00 •T-Shirt Design - Volume 1: 00:14:00 •T-Shirt Design - Volume 2: 00:23:00 •T-Shirt Design - Volume 3: 00:17:00 •Merch By Amazon: 00:08:00 •Recommendation: 00:07:00 •Redbubble: 00:09:00 •Sunfrog: 00:07:00 •Teespring: 00:09:00 •Upwork: 00:06:00

T-Shirt Design Masterclass With Adobe Photoshop
Delivered Online On Demand3 hours 58 minutes
£12

Communication Skills Bundle Course

By The Teachers Training

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

Communication Skills Bundle Course
Delivered Online On Demand5 hours 12 minutes
£35