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Dive into the comprehensive world of Entity Framework Core with this detailed course, designed to equip you with the skills to efficiently use EF Core in .NET applications.
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Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier
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Transcription skills are essential in various industries like legal, medical, and media. In the UK, a transcriptionist can earn between £18K to £35K annually. Do you ever wished you could create flawlessly composed writing out of spoken words? Of hearing voices vibrate on paper, of deciphering hidden messages? Turn your love of language into a rewarding career with the Level 3 Certificate in Transcription. Dive into the intricacies of Transcription and master its nuances across various contexts. From honing your comprehension skills to perfecting transcription accuracy, our comprehensive course equips you with essential techniques and strategies. Explore common homophones, unravel the mysteries of transcription formatting, and learn the art of speaker labelling. Delve into the realm of spelling intricacies and elevate your expertise with advanced modules. Discover invaluable tools and uncover lucrative transcription opportunities, paving your path towards a rewarding career in transcription. Ready to turn your passion for language into a lucrative career? Enrol now and unlock the world of transcription with our Level 3 Certificate course! Learning Outcomes: Acquire comprehensive understanding of transcription techniques. Enhance transcription comprehension skills. Master transcription accuracy and precision. Develop proficiency in formatting and spelling. Gain insight into advanced transcription tools and opportunities. Prepare for diverse roles in transcription-related fields. Level 3 Certificate in Transcription Module 01: Introduction. Module 02: Transcription Comprehension Module 03: A Comprehension Example Module 04: Transcription Accuracy Module 05: Accuracy Examples Module 06: Common Homophones Module 07: Transcription Formatting Module 08: Speaker Labeling Module 09: Spelling Module 10: Advanced Module Module 11: Useful Transcription Tools Module 12: Where & How to Find Transcription Opportunities Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Transcription Who is this course for: Transcriptionist Audio Typist Language Transcriber Text Editor Data Entry Specialist Proofreading Specialist Closed Captioning Specialist Requirements Level 3 Certificate in Transcription To enrol in this Level 3 Certificate in Transcription course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Transcription Career Path: Transcriptionist Medical Transcriptionist Legal Transcriptionist Captioner/Subtitle Podcast Transcription Specialist Court Transcriptionist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
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