16030 Master courses delivered Online

Introduction to Agile and Scrum: Virtual In-House Training This half-day course provides an overview of Agile principles and mindset, and the Scrum framework as a key Agile approach. It will provide you with the key benefits of an Agile approach, and its differences with the traditional Waterfall method. Lastly, as Agile is looked upon more frequently as an alternative delivery method, you will review situations where Agile can be adapted outside of software development, where it is most commonly used. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts and roles and responsibilities Illustrate Agile approaches outside of Software Development Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile Benefits Agile Methods Overview of Scrum Scrum Overview Scrum Events Scrum Artifacts Scrum Roles Definition of Done Agile Approaches Outside of Software Development Agile in other environments Product Development Course Development Marketing Agile Project Candidates Summary What Agile is not... Concerns and Pitfalls

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Transcription skills are essential in various industries like legal, medical, and media. In the UK, a transcriptionist can earn between £18K to £35K annually. Do you ever wished you could create flawlessly composed writing out of spoken words? Of hearing voices vibrate on paper, of deciphering hidden messages? Turn your love of language into a rewarding career with the Level 3 Certificate in Transcription. Dive into the intricacies of Transcription and master its nuances across various contexts. From honing your comprehension skills to perfecting transcription accuracy, our comprehensive course equips you with essential techniques and strategies. Explore common homophones, unravel the mysteries of transcription formatting, and learn the art of speaker labelling. Delve into the realm of spelling intricacies and elevate your expertise with advanced modules. Discover invaluable tools and uncover lucrative transcription opportunities, paving your path towards a rewarding career in transcription. Ready to turn your passion for language into a lucrative career? Enrol now and unlock the world of transcription with our Level 3 Certificate course! Learning Outcomes: Acquire comprehensive understanding of transcription techniques. Enhance transcription comprehension skills. Master transcription accuracy and precision. Develop proficiency in formatting and spelling. Gain insight into advanced transcription tools and opportunities. Prepare for diverse roles in transcription-related fields. Level 3 Certificate in Transcription Module 01: Introduction. Module 02: Transcription Comprehension Module 03: A Comprehension Example Module 04: Transcription Accuracy Module 05: Accuracy Examples Module 06: Common Homophones Module 07: Transcription Formatting Module 08: Speaker Labeling Module 09: Spelling Module 10: Advanced Module Module 11: Useful Transcription Tools Module 12: Where & How to Find Transcription Opportunities Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Transcription Who is this course for: Transcriptionist Audio Typist Language Transcriber Text Editor Data Entry Specialist Proofreading Specialist Closed Captioning Specialist Requirements Level 3 Certificate in Transcription To enrol in this Level 3 Certificate in Transcription course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Transcription Career Path: Transcriptionist Medical Transcriptionist Legal Transcriptionist Captioner/Subtitle Podcast Transcription Specialist Court Transcriptionist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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We are data protection specialists and this is our flagship training programme for Data Protection Officers, Data Protection Managers, Compliance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department. It equips current and aspiring data protection officers and data protection managers with knowledge and skills to undertake data protection compliance activities throughout an organisation. It is a valuable course for anybody with data protection compliance responsibilities. The course takes account of the latest developments in this fast moving subject, together with the latest guidance from the ICO and includes real life, practical examples throughout. There are two versions of the course (with the same content and same trainer). The courses priced at £1200 are run by Computer Law Training and lead to the TQUK endorsed certificate. The courses priced at £1440+VAT are run in collaboration with, and are booked through, the Law Society of Scotland and, on successful completion, lead to the TQUK endorsed certificate and a 'Certified Specialist' certification from the Law Society of Scotland. Suitability - Who should attend? The training programme for Data Protection Officers, Data Protection Managers, Compliance Managers, Corporate Governance Managers or anyone with a responsibility for Data Protection. The Data Protection (GDPR) Practitioner Certificate is ideal for you if you: Are already undertaking the role of Data Protection Officer Expect to be filling the post of Data Protection Officer in their current employment Are looking for employment as a Data Protection Officer Have, or expect to have, data protection responsibilities in their organisation Need to advise others on data protection compliance Wish to be able to demonstrate verifiable practical skills and learning in this area. It is suitable for those working in: the public sector, the private sector and the third sector. In either case, it will teach participants essential data protection skills and in depth knowledge. Outcome / Qualification etc. Understand the importance of data protection legislation and compliance in the UK and beyond. Interpret key terminology of the UK GDPR and Data Protection Act 2018 (DPA) in a practical context Understand the key obligations of the UK GDPR and DPA Create appropriate policies and procedures necessary for data protection compliance Carry out a data protection audit and gap analysis Develop an action plan to address a data protection gap analysis Respond appropriately to data protection issues arising in an organisation Carry out the duties of a data protection officer Undertake accountability and risk analysis activities Training Course Content Day 1 Data Protection – history and background GDPR Overview What, really, is personal data Purposes & Legal Bases Day 2 Consent Special Categories of Personal Data Data Subject Rights Transparency Requirements Data Processors and Controllers Information Security Obligations Breach Reporting and Recording Day 3 Restricted (International) Transfers Cloud Services Accountability The Personal Data Audit & Record of Processing The “Accountability Portfolio” Data Protection by Design & Default Data Protection Impact Assessments Privacy Enhancing Technologies Data Protection Officers Direct Marketing & Cookies Day 4 Data Protection Act 2018 HR Issues Risk Frameworks Data Protection Governance Day 5 Data Protection Audit Gap Analysis Action Plan Implementation The ICO and Enforcement Brexit and the future (crystal ball!) The European Data Protection Board (EDPB) Questions Course delivery details The course is delivered on Zoom. It lasts 5 days over 3 weeks, 9.30-16.30. The advertised start date is usually a Tuesday which is the first day of the course. The course normally continues on the Thursday of that week, Tuesday and Thursday the following week and one day in the third week: 24, 26, 31 January & 2, 7 February 2023 The one-hour test to obtain the certificate is online by arrangement in the week or two following the course. The trainer for the course is Tim Musson, who has a Master of Laws degree in IT and Telecoms Law, is a Certified Information Privacy Professional (CIPP/E) and a Certified Information Privacy Technologist (CIPT).

Imagine wielding the power of perfect English grammar. No more second-guessing sentence structures, fumbling with punctuation, or dreading comma placement. Picture yourself writing with confidence, commanding respect with clear and polished communication, and leaving a lasting impression in every email, document, and conversation. The QLS Level 5 Diploma in English Grammar isn't just about learning rules; it's about unlocking the magic of language, mastering its mechanics, and transforming yourself into a master communicator. This comprehensive course takes you on a captivating journey through the fundamental pillars of English grammar. You'll dissect the anatomy of words, unravel the mysteries of sentence construction, and discover the secrets of punctuation that weave words into tapestries of meaning. From mastering the dance of verbs to understanding the roles of nouns and pronouns, from wielding adjectives and adverbs with precision to employing prepositions like invisible architects, you'll gain a profound understanding of how language works. So, Let the QLS Level 5 Diploma in English Grammar be your guide as you unleash your inner wordsmith and write your way to success! Course Learning Outcomes: Demystify the language with a comprehensive understanding of parts of speech. Craft clear and concise sentences, banishing fragments and run-ons forever. Master the art of verb conjugation, navigating tenses with newfound expertise. Wield nouns and pronouns with precision, ensuring clarity and accuracy. Add flavor and nuance with adjectives and adverbs, painting your words with vividness. Harness the power of prepositions, guiding your reader every step of the way. Become a punctuation pro, wielding commas, semi-colons, and more with confidence. Level 5 Diploma in English Grammar Introduction Parts of Speech The Sentence Sentence Fragments & Run-ons Verbs - Make Me Tense Nouns Pronouns Adjectives and Adverbs Prepositions Punctuation Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in English Grammar Technical Writer Editor Proofreader Content Creator Copywriter Grant Writer Requirements Level 5 Diploma in English Grammar To enrol in this Level 5 Diploma in English Grammar, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in English Grammar Editorial Assistant: £20,000 to £30,000 per year Content Writer: £25,000 to £40,000 per year Copy Editor: £25,000 to £35,000 per year English Language Teacher: £25,000 to £40,000 per year Technical Writer: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Learn to make delicious Italian Focaccia from the comfort of your own kitchen.  This 40-minute Online masterclass, by Les Nicholson, owner and lead tutor at The Artisan Bakehouse takes you on a fun, informative journey so that you can master the skills and techniques to enable you to create the perfect Focaccia time after time.

Learn to make delicious French Baguettes from the comfort of your own kitchen.  This 40 minute masterclass, by Les Nicholson, owner and lead tutor at The Artisan Bakehouse takes you on a fun, informative journey so that you can master the skills and techniques to enable you to create the perfect baguette time after time. 

Dive into the world of freestyle swimming with our comprehensive course. Master stroke techniques, breathing, and body positioning for a healthy and efficient swim. From pool basics to open water skills, unlock the secrets to confident and enjoyable swimming. Join now for a journey to improved fitness and aquatic mastery.

One of the hottest trends in fitness is stretching. Don’t get left behind. With NASM’s Stretching and Flexibility Coach course, you will master the techniques and strategies needed to start helping clients with assisted stretching and more, all while increasing your client base. This revolutionary program is built on the latest and most up-to-date scientific research, methods, and insight to prepare you to train clients, assess them, and provide customized stretching plans geared towards their specific needs and outcomes. From athletes to weekend warriors and everyone in between, as a Stretching and Flexibility Coach, you will be able to help all clients lead a more flexible and fulfilling life.