16325 Master courses in Cardiff delivered Online

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Flash Sale! 24-in-1 Diploma Bundle | CPD Certified | Free PDF & Transcript Certificate | Lifetime Access

Level 5 QLS Course With QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited

Boost Your Career By Enrolling In This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS Bundle To Overcome Your Challenges! 20 in 1 Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS Bundle The UK construction industry, valued at £110 billion in 2022, is experiencing significant growth due to factors like aging population, urbanization, and sustainable infrastructure. As a result, there is a high demand for skilled construction professionals, with a projected 200,000 new jobs expected to be created in the next decade. Improve your knowledge and enhance your skills to succeed with this Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle. This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Construction Management at QLS Level 5 Course 02: Diploma in Building Quantity Surveying at QLS Level 5 Course 03: Diploma in Financial Analysis at QLS Level 5 Course 04: Construction Cost Estimation Course 05: Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 Course 06: Land Surveying Course 07: Asbestos Surveying Course 08: WELL Building Standard Course 09: Read Construction & Structural Drawing Like Expert Course 10: Property Law and Legislation Course 11: Construction Cost Estimation Diploma Course 12: Cost Estimation for Multiplex Building Using Xactimate Course 13: Construction Estimation using RSMeans Course 14: LEED V4: Building Design and Construction Course 15: LEED Green Associate Course 16: Architectural Studies Course 17: Interior Design Professional Diploma Course 18: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 19: Anti-Money Laundering (AML) Course 20: Bid Writing Diploma With this comprehensive Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle, you can achieve your dreams and train for your ideal career. This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle covers essential aspects in order to progress in your chosen career. Learning Outcomes Master the principles of construction management and quantity surveying Conduct financial analysis and cost estimation for construction projects Apply safety regulations and sustainable construction practices Develop proficiency in CAD design and architectural studies Gain expertise in property law and anti-money laundering (AML) Explore the latest advancements in structural drawings and interior design Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle This Bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This Bundle comes with 24/7 tutor support So enrol now in this Construction Engineering Today to advance your career! Start your learning journey straightaway! This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS's curriculum has been designed by Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS with ease. You'll discover how to master the Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this Bundle. Career path This Construction Engineering: Quantity Surveying, Financial Analysis, Estimation & CIS bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Construction Manager Quantity Surveyor Cost Estimator Land Surveyor Architectural Designer Interior Designer CAD Designer Certificates Digital certificate Digital certificate - Included Hard copy certificate for the First Course Hard copy certificate - Included Hard copy certificate is free for the first course.

Picture yourself as the master navigator of the property market, wielding knowledge as your compass and finesse as your sail. Welcome to the Level 3 Certificate in Estate Agent Training, where dreams of becoming a savvy real estate mogul become a reality. Step into a world where each module is a stepping stone towards unlocking the secrets of the property realm. From unravelling the nuances of different estate agent types to mastering the art of negotiation, this Estate Agent Training course is your gateway to becoming an indispensable player in the real estate game. Delve into the intricacies of listing properties, conducting valuations, and leveraging technology to stay ahead of the curve. Get ready to embark on a transformative journey that will equip you with the tools, techniques, and knowledge to thrive in the dynamic world of estate agency. Elevate your expertise, seize lucrative opportunities, and carve your path to success with our comprehensive Estate Agent Training program. Level 3 Certificate in Estate Agent Training Learning Outcomes: Gain a comprehensive understanding of the estate agency landscape and its various types. Master the art of listing properties and attracting potential sellers. Acquire the skills to conduct accurate property valuations with confidence. Develop negotiation techniques essential for closing deals as an estate agent. Explore strategies for finding buyers and successfully selling properties. Stay abreast of industry regulations and utilize technology effectively in estate agency. Level 3 Certificate in Estate Agent Training Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as an Estate Agent Module 07: Selling Property - Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Estate Agent Training course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Level 3 Certificate in Estate Agent Training course The Quality Licence Scheme (QLS) has endorsed this estate agent trainingcourse for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the estate agent trainingcourse has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Estate Agent Training The Level 3 Certificate in Estate Agent Training is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Estate Agent Training like - Aspiring Real Estate Agents Property Enthusiasts looking for a career change Graduates seeking opportunities in the property sector Professionals aiming for advancement in real estate Individuals with a passion for property market dynamics Requirements Level 3 Certificate in Estate Agent Training To enrol in this Level 3 Certificate in Estate Agent Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Estate Agent Training Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Estate Agent Training course. Embrace the journey ahead in Estate Agent Training. Estate Agent Property Manager Lettings Negotiator Real Estate Consultant Property Valuer Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Cyber Security Programming MasterClass bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Cyber Security Programming MasterClass related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Cyber Security Programming MasterClass bundle will help you build a solid foundation to become a proficient worker in the sector. This Cyber Security Programming MasterClass Bundle consists of the following 25 CPD Accredited Premium courses - Course 01 :Cyber Security Level 3 Course 02 :Cyber Security Incident Handling and Incident Response Course 03 :Digital Forensics for Cyber Professionals Course 04 :Computer Networks Security Course 05 :IT Support Technician Course 06 :Diploma in Computer Programming Course 07 :C# Programming - Beginner to Advanced Course 08 :Master JavaScript with Data Visualization Course 09 :SQL Programming Masterclass Course 10 :Python Programming for Everybody Course 11 :Javascript Programming for Beginners Course 12 :jQuery: JavaScript and AJAX Coding Bible Course 13 :Kotlin Programming : Android Coding Course 14 :Sensors Course 15 :Remote Sensing in ArcGIS Course 16 :Linux Shell Scripting Course 17 :Bash Scripting, Linux and Shell Programming Course 18 :Coding with Scratch Course 19 :CSS Coding Course 20 :Quick Data Science Approach from Scratch Course 21 :Secure Programming of Web Applications Course 22 :Build WebXR, VR and AR, experiences using Three.JS Course 23 :Complete AutoLISP Programming Course 24 :AutoCAD Programming using C# with Windows Forms Course 25 :AutoCAD Programming using VB.NET with Windows Forms 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Cyber Security Programming MasterClass bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Cyber Security Programming MasterClass Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Cyber Security Programming MasterClass bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Cyber Security Programming MasterClass Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Dive into the therapeutic world with our Therapy (Hydrotherapy, Physiotherapy, and Sports) Bundle! This comprehensive course bundle includes eight essential courses that offer a deep theoretical understanding of diverse therapy disciplines. Three of these courses are QLS-endorsed, specifically focusing on Physiotherapy, Hydrotherapy, and Sports Therapy. After completing these courses, you'll receive a hardcopy certificate, demonstrating your commitment and knowledge in these fields. The bundle also equips you with five CPD QS accredited courses, ranging from Massage Therapy Techniques and Deep Tissue Massage Therapy to Thai Massage Therapy for Pain Management, Acupressure for Pain Relief, and Thai Foot Reflexology. Dive into this theoretical journey across different therapeutic practices. Unleash the power of therapy knowledge with this all-encompassing bundle today! Key Features of the Therapy (Hydrotherapy, Physiotherapy and Sports) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Therapy (Hydrotherapy, Physiotherapy and Sports) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Physiotherapy QLS Course 02: Hydrotherapy QLS Course 03: Sports Therapy 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Massage Therapy Techniques Course 02: Deep Tissue Massage Therapy Course 03: Thai Massage Therapy for Pain Management - Online Diploma Course 04: Acupressure for Pain Relief Course 05: Thai Foot Reflexology Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Therapy (Hydrotherapy, Physiotherapy and Sports) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Therapy (Hydrotherapy, Physiotherapy and Sports) Bundle: Gain a thorough theoretical understanding of Physiotherapy, Hydrotherapy, and Sports Therapy. Learn the concepts behind different Massage Therapy Techniques. Understand the principles of Deep Tissue Massage Therapy. Gain knowledge about Thai Massage Therapy for Pain Management. Understand Acupressure for Pain Relief and its theoretical underpinnings. Learn the concepts of Thai Foot Reflexology. Understand the role and application of these therapies in sports and recovery. The Therapy (Hydrotherapy, Physiotherapy and Sports) bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Therapy (Hydrotherapy, Physiotherapy and Sports). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Therapy (Hydrotherapy, Physiotherapy and Sports) bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining a theoretical understanding of different therapeutic practices. Those who want to deepen their knowledge about various massage techniques. Aspiring professionals in Physiotherapy, Hydrotherapy, and Sports Therapy. Anyone interested in the principles of pain management through therapy. Career path Physiotherapist: Salary Range - £23,000 - £48,000 Hydrotherapist: Salary Range - £18,000 - £32,000 Sports Therapist: Salary Range - £22,000 - £36,000 Massage Therapist: Salary Range - £18,000 - £30,000 Acupressure Practitioner: Salary Range - £20,000 - £35,000 Thai Foot Reflexologist: Salary Range - £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The course is crafted to help you understand not only the role and impact of recommender systems in real-world applications but also provide hands-on experience in developing complete recommender systems engines for your customized dataset using projects. This learning-by-doing course will help you master the concepts and methodology of Python.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the dynamic business landscape of the UK, where over 5.9 million private sector businesses operate, effective key account management is crucial for organisational success. However, according to recent surveys, only 55% of companies have dedicated key account management programmes. Do you want to develop a comprehensive understanding of key account management strategies, combined with essential financial and accounting skills? This Key Account Management bundle offers a unique opportunity to enhance your expertise and unlock new career opportunities. This comprehensive bundle goes beyond the basics of account management. You'll explore the world of key accounts, learning how to identify them, develop strategic plans, and build strong relationships with key decision-makers (DMs). Master techniques for effective communication, negotiation, and account planning. Gain insights into positive psychology to understand and influence client behavior. This Diploma in Key Account Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included in this Key Account Management Bundle: Course 01: Key Account Management Course Course 02: Financial Modeling Using Excel Course 03: Diploma in Accounting and Bookkeeping Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Level 3 Tax Accounting Course 06: Introduction to VAT Course 07: Level 3 Xero Training Course 08: Sage 50 Training Course 09: Purchase Ledger Course 10: Basic Business Finance Course 11: Budgeting and Forecasting Master the art of key account management and gain the financial expertise to become an invaluable asset to your organization. Enroll today and take your career to the next level! Learning Outcomes of Key Account Management Develop advanced strategies for effective key account management and client relationships. Master accounting and bookkeeping principles, including tax and VAT compliance. Gain proficiency in popular accounting software like Xero and Sage 50. Enhance financial management skills, including budgeting and forecasting. Learn lean accounting and theory of constraints principles. Develop a positive mindset and resilience through positive psychology techniques. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Key Account Management Get a free student ID card with Key Account Management Training program (£10 postal charge will be applicable for international delivery) The Key Account Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Key Account Management course materials The Key Account Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Key Account Management Course Module 1: Introduction Module 2: Purpose of Key Account Management Module 3: Understanding Key Accounts Module 4: Elements Module 5: What Makes a Good Key Account Manager Module 6: Building and Delivering Value to Key Accounts Module 7: Key Account Planning Module 8: Business Customer Marketing and Development Module 9: Developing Key Relationships Module 10: The Importance of Record Keeping for Key Account Management Module 11: Internal KAM Aspects Module 12: The Value Proposition Course 02: Financial Modeling Using Excel Welcome to the Course! Get the Overview of What You'll Learn Planning your Financial Model Building a Model Template Projecting the Income Statement Projecting the Balance Sheet Projecting Cash Flows Advanced Financial Modeling BONUS LESSON: Top 5 Excel Features for Financial Modellers Course 03: Diploma in Accounting and Bookkeeping Chris Moore - 1. Introduction Chris Moore - 2. First Transactions Chris Moore - 3. T Accounts introduction Chris Moore - 4. T-Accounts conclusion Chris Moore - 5. Trial Balance Chris Moore - 6. Income Statement Chris Moore - 7. Balance Sheet Coursebook Introduction and TASK 1 TASK 2 Setting up the System TASK 3 a Setting up Customers and Suppliers TASK 3 b Creating Projects TASK 3 c Supplier Invoice and Credit Note TASK 3 d Customer Invoice and Credit Note TASK 4 Fixed Assets =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Sales Reps Account Managers Business Owners Entrepreneurs Career Changers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Key Account Manager Account Director Sales Manager Regional Manager National Account Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Key Account Management at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock the doors to success with our comprehensive Office Admin and Reception Skills course bundle. With 11 courses in one package, you'll gain the skills and knowledge needed to excel in various administrative roles. The first course in this bundle is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion, showcasing your achievement. The remaining 10 courses are relevant and CPD-QS accredited, ensuring you receive top-notch training. Learn how to effectively manage meetings, take minutes, strategise for success, enhance your organisational skills, develop leadership qualities, master negotiation techniques, decipher body language, improve communication skills, and gain expertise in document control. Our courses cover a wide range of topics, providing you with a comprehensive understanding of office administration and reception skills. With job demand for skilled administrators and receptionists on the rise, this course bundle equips you with the knowledge and skills that are highly sought after in today's job market. Whether you're a seasoned professional looking to upskill or a newcomer to the field, this course bundle is suitable for anyone looking to enhance their administrative capabilities. Enrol today and unlock new career possibilities! This Office Admin and Reception Skills Bundle Package includes: Course 01:Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Minute Taking Course 03: Diploma in Meeting Management Course 04: Strategic Planning Process Course 05: Organisational Skills Course for Administrator Course 06: Leadership Skills Course Course 07: Negotiation Skills Certificate Course 08: The Secrets of Body Language Course 09: Communication Skills Masterclass Course 10: Document Control Why Prefer This Office Admin and Reception Skills Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Office Admin and Reception Skills bundle courses, you will be able to learn: Upon completing the Office Admin and Reception Skills course bundle, you will gain the following skills and knowledge: Effectively manage meetings and take minutes Develop strategic planning processes Enhance organisational skills for efficient administration Demonstrate leadership qualities in a professional setting Master negotiation techniques for successful outcomes Understand the secrets of body language for effective communication Improve communication skills in various contexts Gain expertise in document control for efficient record-keeping ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the Office Admin and Reception SkillsBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals seeking to start a career in office administration or reception Current administrators or receptionists looking to upskill and enhance their capabilities Professionals in related fields who want to broaden their skillset Business owners or managers looking to provide training for their administrative staff Anyone interested in gaining comprehensive knowledge of office admin and reception skills Career path This bundle will give you an edge in various professions, such as: Office Administrator Receptionist Executive Assistant Personal Assistant Meeting Coordinator Document Controller Communication Specialist According to the latest data, professionals in these roles earn competitive salaries in the UK, ranging from £20,000 to £40,000 or more, depending on experience and location. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.