1009 Mapping courses

PgMP® Exam Prep: On-Demand This course is designed and developed by PgMP® certified consultants and instructors. Its aim is to prepare professionals who are familiar with the principles of program management for the Program Management Professional (PgMP)® Examination. The course is based on PMI's The Standard for Program Management, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), and PMI's Program Management Professional (PgMP)® Examination Content Outline (current versions). Through this learning experience, you will explore: Program management from a PMI standard perspective, including the interdependencies between the five performance domains, the three program phases, and the ten supporting activities in this new and improved program management standard The difference between the five performance domains in the new program management standard and the five practice domains in the examination content outline The role and competencies of the program manager The difference between project managers and program managers - and their relationship in a program environment The difference between program managers and portfolio managers - and their relationship in a program environment How program managers align and manage benefits The best ways to engage and involve program stakeholder groups How to establish governance across the program life cycle What You Will Learn At the end of this course, you will be able to: Differentiate between the practice domains in the PMI PgMP® Examination Content Outline and the performance domains in The Standard for Program Management - Fourth Edition Name and describe the three phases in the program management life-cycle phases Describe the mapping of the life-cycle phases with the supporting program activities Identify the key outputs of the supporting program activities Articulate the interrelationships between the program management supporting processes and the mapping of processes to Knowledge Areas and Process Groups in the PMBOK® Guide - Sixth Edition Apply program management knowledge to answer foundation and scenario-based questions Summarize the process and eligibility criteria for earning the PgMP® credential Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Programs, projects, and portfolio definitions differences, and how they relate The definition of a component and how it relates to a program Representative program management life cycle Role of the program manager and the program office The difference between the program management practice and performance domains Program Register and Knowledge Asset Management Program registers, and how they are used to manage knowledge assets Knowledge asset management, beginning with the data, information, knowledge, and wisdom (DIKW) Model Knowledge assets and relationship to the performance domains The program manager as a knowledge asset manager Types of Programs Perspectives on programs to establish the 'right' perspective Categories of programs based on the program standard Scenario-based questions Program and Organization Strategy Alignment An overview of the Program Strategy Alignment performance domain Exploration of the elements of strategic alignment, i.e., the business case, program charter, and program roadmap Exploration of organization maturity and strategic alignment Scenario-based questions that reference both the Program Strategy Alignment performance domain and the Strategic Program Management practice domain Program Benefits An overview of the Program Benefits Management performance domain Exploration of each benefits management interaction with the representative program management life cycle: Benefits IdentificationBenefits Analysis and PlanningBenefits DeliveryBenefits TransitionBenefits SustainmentScenario-based questions that reference both the Program BenefitsManagement performance domain and the Benefits Management practice domain Program Stakeholder Engagement An overview of the Program Stakeholder Engagement performance domain Exploration of each stakeholder engagement performance domain activity: Program Stakeholder IdentificationProgram Stakeholder AnalysisProgram Stakeholder Engagement PlanningProgram Stakeholder EngagementProgram Stakeholder CommunicationsScenario-based questions that reference both the Program StakeholderEngagement performance domain and the Stakeholder Management practice domain Program Governance An overview of the Program Governance performance domain Exploration of each program governance performance domain activity: Program governance practicesProgram governance roles and responsibilitiesProgram governance design and implementationGovernance relationship within programsScenario-based questions that reference both the Program Governance performance domain and the Governance practice domain Program Life Cycle Management An overview of the Program Life Cycle Management performance domain Exploration of the three phases in the representative program life cycle: Program DefinitionProgram DeliveryProgram ClosureExploration of the interaction between program activities and integration managementScenario-based questions that reference both the Program Life CycleManagement performance domain and the Program Life Cycle practice domain Program Management Supporting Activities - Part 1 An overview of the program management supporting activities Exploration of 5 of 10 supporting activities: Program change managementProgram communications managementProgram financial managementProgram information managementProgram procurement managementScenario-based question(s) presented after each supporting activity Program Management Supporting Activities - Part 2 Exploration of the remaining 6 of 10 supporting activities: Program quality managementProgram resource managementProgram risk managementProgram schedule managementProgram scope managementScenario-based question(s) presented after each supporting activity Program Management Professional (PgMP®) Examination Application process and timeline General and special eligibility criteria International Institute's Online Learning Tool - access to sample examination questions Program Management Professional (PgMP®) Examination breakdown of domains and subdomains Terms and conditions of the exam PgMP® Professional Code of Conduct

The Art of Negotiation Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

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From Quality Tools and Methods Management to Customer Relationship Management, this bundle covers everything you need to know to become a successful QA Manager. Enrolling in this bundle will not only enhance your knowledge but also boost your career prospects. With the demand for Quality Assurance Managers increasing day by day, this bundle will make you a valuable asset to any organisation. Don't miss this opportunity to take your career to the next level. Enrol in the Quality Assurance (QA) Manager bundle today and become a master in your field! This Quality Assurance (QA) Manager Bundle Package includes: Course 01: Certificate in Quality Assurance (QA) Manager at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Quality Tools and Methods Management Course 02: Quality Management and Strategic Training - ISO 9001 Course 03: Operations Management: Process Mapping & Supply Chain Course 04: Supply Chain Advisor Course 05: Production Manager Course 06: Lean Process and Six Sigma Training Course Course 07: Supervisor Training Course 08: Compliance Risk and Management Course 09: Customer Relationship Management Course 10: Internal Audit Analyst Training Why Prefer This Quality Assurance (QA) Manager Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Quality Assurance (QA) Manager bundle courses, you will be able to learn: Understand the principles of Quality Assurance Management Develop skills in Quality Tools and Methods of Management Gain knowledge in Quality Management and Strategic Training - ISO 9001 Learn about Operations Management, Process Mapping, and Supply Chain Develop skills in Lean Process and Six Sigma Training Gain knowledge in Compliance Risk and Management Learn about Internal Audit Analyst Training ***Curriculum breakdown of Quality Assurance (QA) Manager*** Concept of Quality Concept of Quality Key Terms Categories Customer Input to Quality Customer Input Plan Quality Plan Quality Design of Experiments Quality Control Quality Control Control Charts Sampling Six Sigma Six Sigma The Steps The 6 Six Sigma Challenges How is the Quality Assurance (QA) ManagerBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for: Professionals looking to enhance their knowledge in Quality Assurance Management Individuals seeking to advance their career in Quality Assurance Individuals looking to develop their skills in Quality Tools and Methods of Management Anyone who wants to learn about Operations Management, Process Mapping, and Supply Chain Career path Our courses will prepare you for a range of careers, including: Quality Assurance Manager: £30,000 - £70,000 per year Operations Manager: £25,000 - £65,000 per year Production Manager: £25,000 - £55,000 per year Supply Chain Advisor: £35,000 - £60,000 per year Compliance Manager: £30,000 - £70,000 per year Internal Auditor: £25,000 - £55,000 per year Certificates Certificate in Quality Assurance (QA) Manager at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Securing UNIX systems training course description This course teaches you everything you need to know to build a safe Linux environment. The first section handles cryptography and authentication with certificates, openssl, mod_ssl, DNSSEC and filesystem encryption. Then Host security and hardening is covered with intrusion detection, and also user management and authentication. Filesystem Access control is then covered. Finally network security is covered with network hardening, packet filtering and VPNs. What will you learn Secure UNIX accounts. Secure UNIX file systems. Secure UNIX access through the network. Securing UNIX systems course details Who will benefit: Linux technical staff needing to secure their systems. Prerequisites: Linux system administration (LPIC-1) Duration 5 days Securing UNIX systems course contents Cryptography Certificates and Public Key Infrastructures X.509 certificates, lifecycle, fields and certificate extensions. Trust chains and PKI. openssl. Public and private keys. Certification authority. Manage server and client certificates. Revoke certificates and CAs. Encryption, signing and authentication SSL, TLS, protocol versions. Transport layer security threats, e.g. MITM. Apache HTTPD with mod_ssl for HTTPS service, including SNI and HSTS. HTTPD with mod_ssl to authenticate users using certificates. HTTPD with mod_ssl to provide OCSP stapling. Use OpenSSL for SSL/TLS client and server tests. Encrypted File Systems Block device and file system encryption. dm-crypt with LUKS to encrypt block devices. eCryptfs to encrypt file systems, including home directories and, PAM integration, plain dm-crypt and EncFS. DNS and cryptography DNSSEC and DANE. BIND as an authoritative name server serving DNSSEC secured zones. BIND as an recursive name server that performs DNSSEC validation, KSK, ZSK, Key Tag, Key generation, key storage, key management and key rollover, Maintenance and resigning of zones, Use DANE. TSIG. Host Security Host Hardening BIOS and boot loader (GRUB 2) security. Disable useless software and services, sysctl for security related kernel configuration, particularly ASLR, Exec-Shield and IP / ICMP configuration, Exec-Shield and IP / ICMP configuration, Limit resource usage. Work with chroot environments, Security advantages of virtualization. Host Intrusion Detection The Linux Audit system, chkrootkit, rkhunter, including updates, Linux Malware Detect, Automate host scans using cron, AIDE, including rule management, OpenSCAP. User Management and Authentication NSS and PAM, Enforce password policies. Lock accounts automatically after failed login attempts, SSSD, Configure NSS and PAM for use with SSSD, SSSD authentication against Active Directory, IPA, LDAP, Kerberos and local domains, Kerberos and local domains, Kerberos tickets. FreeIPA Installation and Samba Integration FreeIPA, architecture and components. Install and manage a FreeIPA server and domain, Active Directory replication and Kerberos cross-realm trusts, sudo, autofs, SSH and SELinux integration in FreeIPA. Access Control Discretionary Access Control File ownership and permissions, SUID, SGID. Access control lists, extended attributes and attribute classes. Mandatory Access Control TE, RBAC, MAC, DAC. SELinux, AppArmor and Smack. etwork File Systems NFSv4 security issues and improvements, NFSv4 server and clients, NFSv4 authentication mechanisms (LIPKEY, SPKM, Kerberos), NFSv4 pseudo file system, NFSv4 ACLs. CIFS clients, CIFS Unix Extensions, CIFS security modes (NTLM, Kerberos), mapping and handling of CIFS ACLs and SIDs in a Linux system. Network Security Network Hardening FreeRADIUS, nmap, scan methods. Wireshark, filters and statistics. Rogue router advertisements and DHCP messages. Network Intrusion Detection ntop, Cacti, bandwidth usage monitoring, Snort, rule management, OpenVAS, NASL. Packet Filtering Firewall architectures, DMZ, netfilter, iptables and ip6tables, standard modules, tests and targets. IPv4 and IPv6 packet filtering. Connection tracking, NAT. IP sets and netfilter rules, nftables and nft. ebtables. conntrackd Virtual Private Networks OpenVPN server and clients for both bridged and routed VPN networks. IPsec server and clients for routed VPN networks using IPsec-Tools / racoon. L2TP.

Course Overview The success or failure of a business or project largely depends on its ability to manage the stakeholders. The Ultimate Guide to Stakeholder Management course will show you the tips and tricks to manage the stakeholders with expertise and help you climb the career ladder. The Ultimate Guide to Stakeholder Management course will introduce you to the basic principles of stakeholder management. From this highly informative course, you will acquire a clear understanding of the stakeholder theories. It will equip you with the essential skills for stakeholder mapping. You will be able to comprehend the techniques for establishing an excellent relationship with your stakeholders. The course will also provide you with the competence and confidence to manage stakeholders conflicts. The Ultimate Guide to Stakeholder Management course is an incredible opportunity to become skilled in stakeholder management. It will also boost your resume with a valuable certificate. Enroll today and kickstart your career Learning Outcomes Familiarize with the core principles of stakeholder management Understand the stakeholder theories and mapping Pick up the essential strategies to build a good relationship with the stakeholders Learn the techniques of effective communication to engage with the stakeholders Gain the key skills for monitoring and evaluating your engagement with the stakeholders Acquire the expertise to resolve stakeholders conflict Who is this course for? The Ultimate Guide to Stakeholder Management course is suitable for anyone interested in learning stakeholder management skills. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Ultimate Guide to Stakeholder Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Stakeholder Manager Project Manager Business Professional Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:18:00 Module 02: Stakeholder Theories Stakeholder Theories 00:20:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:19:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:18:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:16:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:29:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:18:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:21:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Super Price is Active! Offer Ends Soon; Hurry Up!! In the UK, the creative industries have been growing at twice the rate of the economy, with 3D modelling skills becoming increasingly essential as reported by the Department for Digital, Culture, Media & Sport. The UK's video game industry, valued at over £5 billion, is a significant player in Europe, leveraging 3D modelling for game development. This 3D Modelling & 3D Printing bundle offers a broad approach to mastering the art of creating three-dimensional digital worlds. The bundle includes a premium course on 3D modelling for 3D printing, a skill in the UK's growing 3D printing market. It also covers creating 3D humanoid characters for Unity and WebGL for interactive graphics. The courses on Blender 3D and Maya interface with Unity 3D equip learners with the skills to create mobile game assets. As 3D modelling becomes more integral to various industries-from gaming to manufacturing-the skills acquired here could prove pivotal in launching and advancing careers. So enroll now and unlock the door to a world where your creativity meets cutting-edge technology. Your future as a 3D modelling expert starts today! This 3D Modelling & 3D Printing - CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: 3D Modelling for 3D Printing Course 02: 3D Humanoid Characters in Unity Course 03: WebGL 2D/3D Programming and Graphics Rendering Course 04: Blender 3D - Create a Cartoon Character Course 05: UV Mapping 3D Knife in Maya Learning Outcomes of 3D Modelling & 3D Printing - CPD Certified Bundle: Master the fundamentals of 3D modelling tailored for precision in 3D printing applications. Create intricate 3D humanoid characters for use in Unity, enhancing gaming experiences. Develop and render interactive 2D/3D graphics using WebGL, a sought-after skill in tech. Learn to design and model a stylized cartoon character in Blender 3D for animation. Acquire the ability to model detailed environments in Maya for Unity 3D mobile games. Gain expertise in UV mapping a 3D knife in Maya, a crucial step in texturing objects. Why Choose Our 3D Modelling & 3D Printing Bundle? FREE 3D Modelling & 3D Printing certificate accredited Get a free student ID card with 3D Modelling & 3D Printing Training Get instant access to this 3D Modelling & 3D Printing course. Learn 3D Modelling & 3D Printing from anywhere in the world The 3D Modelling & 3D Printing is affordable and simple to understand The 3D Modelling & 3D Printing is an entirely online, interactive lesson with voiceover audio Lifetime access to the 3D Modelling & 3D Printing course materials The 3D Modelling & 3D Printing comes with 24/7 tutor support Start your learning journey straightaway! 3D Modelling for 3D Printing: Learn to transform ideas into printable 3D models, mastering the tools and techniques for 3D printing. 3D Humanoid Characters in Unity: Step-by-step guidance on creating realistic 3D humanoid characters within the Unity engine. WebGL 2D/3D Programming and Graphics Rendering: An in-depth tutorial on using WebGL for rendering cutting-edge 2D and 3D web graphics. Blender 3D - Create a Cartoon Character: From concept art to 3D model, learn to bring a cartoon character to life using Blender. Maya & Unity 3D: Modeling Environments for Mobile Games: Techniques for modelling dynamic, high-quality 3D environments for mobile games in Maya & Unity. UV Mapping 3D Knife in Maya: Detailed instructions on the UV mapping process for a complex object like a 3D knife in Maya. Assessment Process Once you have completed all the courses in the 3D Modelling & 3D Printing - CPD Certified bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this 3D Modelling & 3D Printing Bundle. This 3D Modelling & 3D Printing Bundle will help you grasp the basic concepts as well as develop a thorough understanding of the subject. Aspiring 3D artists Game development enthusiasts Creative tech professionals Individuals interested in 3D printing Future graphic designers Animation and VFX students Requirements The 3D Modelling & 3D Printing Bundle does not require any prior knowledge; everyone may participate! This 3D Modelling & 3D Printing Bundle is open to anyone interested in learning from anywhere in the world. Career path This 3D Modelling & 3D Printing Bundle will allow you to kickstart or take your career in the related sector to the next stage. 3D Artist Game Developer Unity Programmer VFX Specialist Animation Creator Environment Designer Certificates Digital certificate Digital certificate - Included Hard copy certificate for first course Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

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The Art of Negotiation (In-Person) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution