This Course at a Glance Identify the potential symptoms and signs of misuse of drugs and alcohol in workplace Gain knowledge about illegal drugs and their classification in the UK Understand the effects and impacts of individual illegal drugs Gain knowledge about the list of illegal drugs available in the UK Understand the seriousness of alcohol and drug abuse in the UK through various statistics Know how to implement the 4 step approach to deal with alcohol issues at work Understand the effect of alcohol abuse on children Know how to design an effective policy will help to address employees with an addiction problem Understand the best business practices to reduce alcohol and drug abuse from both personnel and legal perspective Understand the general duty of business owners and managers in ensuring the welfare of the staff Learn about the key legislations associated to the misuse of drugs and alcohol Learn about the current drug treatment services and the further support available for businesses Drug & Alcohol Awareness Course Overview Drug and alcohol awareness plays a vital role in helping to treat substance abuse at all levels of society. This comprehensive Drug and Alcohol Awareness Course is designed to equip you with the knowledge of how drugs affect the body, the long and short-term repercussions of substance misuse, and the potential risk factors involved. The course will teach you how to implement a four-stage plan to address any drug and alcohol-related issues, as well as how to establish an effective Drug and Alcohol Policy. Aside from that, the course will look at best business practices in terms of human resources, regulation, identifying indicators of drug abuse, and putting in place workplace drug and alcohol prevention strategies. This Drug and Alcohol Awareness Course further discusses how the Advisory, Conciliation, and Arbitration Service (ACAS) can assist with the establishment of appropriate alcohol and drug policies and related management skills. The increasing global burden of alcohol and drug addiction is making headlines almost every day causing both economic and social meltdown in communities. In England and Wales, 4,561 deaths due to drug poisoning were reported in 2020 (corresponding to a rate of 79.5 deaths per million persons), which is 3.8% more than the number of deaths reported in 2019. (4,393 deaths; 76.7 deaths per million). Moreover, drugs and alcohol cause lost working days and lower productivity, costing the economy up to £6 billion per year. Therefore, it is extremely important for companies to encourage a healthy work environment by teaching supervisors, managers, and employees how to keep the company drug and alcohol-free. Upon successful completion of this course, you will be able to plan a prevention strategy to control substance abuse within the workplace that will reduce risk and create a safer work environment for both the employer and employees concerned. Who should take this course? Whether you are an employer, manager or supervisor looking to implement an effective drug and alcohol prevention plan within the workplace or simply looking to gain knowledge about drug and alcohol prevention to help those around you, this Drug and Alcohol Awareness Course will set you up with the appropriate credentials to create a positive and risk-free environment around you by reducing drug, alcohol and substance misuse in the UK. Entry Requirements There are no academic entry requirements for this Drug & Alcohol Awareness Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Drug and Alcohol Awareness Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Statistics and Signs of Misuse Module 2: Illegal Drugs Part 1 Module 3: Illegal Drugs Part 2 Module 4: Alcohol Misuse Module 5: Company Best Practice Part 1 Module 6: Company Best Practice Part 2 Module 7: Company Best Practice Part 3 Module 8: Drug Treatment Services and Further Support Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview Immerse yourself in workplace safety with our 'Workplace First Aid Level 3' course. Accidents are unforeseen, but what's predictable is the urgency to tackle them, especially within a working environment. Our comprehensive first aid course empowers individuals with the essential skills to manage work incidents, offering theoretical insights and actionable strategies. This course is ongoing, from conducting primary and secondary surveys to executing life-saving techniques such as CPR. With an understanding of the legal framework surrounding first aid in the workplace, this programme ensures that you are competent and compliant. Unanticipated medical emergencies or minor injuries can happen anytime. Thus, having a first aid kit is invaluable, but knowing how to utilise it effectively is essential. Dive deep into various modules encompassing everything from basic first-aid techniques to managing secondary illnesses. By the end of this course, you'll be well-versed in addressing fractures, dislocations, and much more. Finally, it's about more than just the know-how but also the correct approach. This first aid training focuses on cultivating a mindset every first aider must possess while in action. Understanding when to call for an emergency, knowing the classifications and abbreviations relevant to the field, and being aware of the roles of appointed persons within workplace first aid are all part of the rich tapestry of knowledge on offer. Learning Outcome: Recognising and understanding first aid's importance and legal implications within a workplace setting. Accurately conducting primary and secondary surveys to assess the situation and the injured. Applying basic to advanced first aid techniques to deal with a range of workplace injuries and illnesses. Determining the right time and method to call for emergency services during critical incidents. Understanding the roles, responsibilities, and essential traits of a first aider in a professional environment. Why People Choose Studyhub? Instantly accessible CPD-accredited certificate on successful completion of this Workplace First Aid Level 3 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Certification After completing the Workplace First Aid Level 3 Course, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This Workplace First Aid Level 3 Course is ideal for Professionals looking to become certified first aiders within their organisation. Managers or team leaders aim to enhance the safety standards of their workspace. Business owners want to ensure a compliant and secure environment for their employees. Individuals interested in mastering first aid techniques for personal or community benefit. Organisations wishing to offer comprehensive first aid training to their staff. Requirements There are no specific prerequisites to enrol in this Workplace First Aid Level 3 Course. Anyone and everyone can take this course. This Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning. Career Path First Aid Provider in Corporate Settings - Average Salary: £20,000 - £25,000 per annum Workplace Health and Safety Officer - Average Salary: £30,000 - £40,000 per annum First Aid Trainer - Average Salary: £25,000 - £35,000 per annum Emergency Response Coordinator - Average Salary: £32,000 - £42,000 per annum Compliance Manager (Health and Safety Focus) - Average Salary: £40,000 - £50,000 per annum Site Safety Supervisor - Average Salary: £28,000 - £38,000 per annum Course Curriculum Module 01: Introduction to Workplace First Aid Introduction to Workplace First Aid 01:03:00 Module 02: Legal Framework for Workplace First Aid Legal Framework for Workplace First Aid 00:34:00 Module 03: Incident Management at Work Incident Management at Work 00:37:00 Module 04: Primary Survey Primary Survey 00:22:00 Module 05: Secondary Survey Secondary Survey 00:29:00 Module: 06 Basic First-Aid Techniques Basic First-Aid Techniques 00:44:00 Module 7: Dealing with Minor Injuries at Workplace Dealing with Minor Injuries at Workplace 01:09:00 Module 08: Secondary Illness: Loss of Responsiveness and CPR Secondary Illness: Loss of Responsiveness and CPR 00:20:00 Module 09: Secondary Illness: Breathing Problems Secondary Illness: Breathing Problems 00:20:00 Module 10: Secondary Illnesses and Injuries Secondary Illnesses and Injuries 00:34:00 Module 11: Dealing With Fractures and Dislocations Dealing With Fractures and Dislocations 00:16:00 Module 12: Call for an Emergency Call for an Emergency 00:11:00 Module 13: Classifications and Abbreviations Every First Aider Should Know Classifications and Abbreviations Every First Aider Should Know 00:19:00 Module 14: Emergency Management for a First Aider Emergency Management for a First Aider 00:22:00 Module 15: Things to Keep in Mind for A First Aider Things to Keep in Mind for A First Aider 00:18:00 Module 16: Appointed Persons in the Workplace First Aid Appointed Persons in the Workplace First Aid 00:23:00
Duration 2 Days 12 CPD hours This course is intended for Diese Zertifizierung richtet sich an Experten aus Geschäftsbetrieben aller Branchen, die mit der Cloud-Technologie arbeiten oder an dieser Technologie und ihrem Nutzen für Unternehmen interessiert sind: Alle Mitarbeiter von internen oder externen Service Providern, Ihre Kunden Manager, Auditoren Overview Die Zertifizierung EXIN Cloud Computing Foundation validiert das Wissen von Kandidaten in folgenden Bereichen: Cloud - Prinzipien Implementierung von Management des Cloud Computing Nutzung von Cloud Computing Sicherheit, Identität und Privatsphäre im Cloud Computing Bewertung des Cloud Computing Unter Cloud Computing versteht man die Implementierung und Nutzung der Cloud - Technologie um IT - Services bereitzustellen, die an einem andren Standort gehostet werden. Cloud-Prinzipien Das Cloud - Konzept Entwicklung des Cloud Computing Cloud - Architektur Vorteile und Beschrânkungen des Cloud Computing Implementierung und Management des Cloud Computing Aufbau lokaler Cloud - Umgebungen Management - Prinzipien fÂr Cloud - Services Nutzung von Cloud Computing Zugriff auf die Cloud UnterstÂtzung von Business - Prozessen durch Cloud Computing Cloud - Nutzung durch Service Provider Sicherheit, Identitât und Privatsphâre im Cloud Computing Sicherheit im Cloud Computing Identitâts- und Privatsphârenmanagement Bewertung des Cloud Computing Business Cas fÂr das Cloud Computing Bewertung von Cloud - Implementierungen
Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM. Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The life of every animal is priceless. Enhance your ability to deliver a better quality of life for animals by taking this Zoology course. This Zoology course will teach you about the mating process of animals. It will educate you on animal behaviour and diversity of life and genetics and breeding. In addition, the course will give you deep insights into vertebrates and invertebrates zoology. You'll also learn about the different types of animal diseases and explore how to create excellent recovery plans. This training is the most effective approach to kickstart your career in the relevant field. Enrol now and learn the skills required to monitor wildlife health! Please note that this course only gives you the theoretical knowledge to succeed in this industry. Our Zoology Course doesn't entitle you to practise as a professional in this specific sector. Learning Objectives Understand the animal mating process Enrich your knowledge of animal behaviour and diversity of life Get broad ideas on genetics and breeding Know about vertebrate and invertebrate zoology Familiarise yourself with the various animal diseases Gain an excellent understanding of animal health care Who is this Course for? This Zoology course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of zoology or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Zoology course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Zoology course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Zookeeper Toxicologist Zoologist Teacher Veterinary Nurse Animal nutritionist Farm Manager Stable Worker Course Curriculum Module 01: Zoology Zoology 00:12:00 Module 02: Animal Behaviours And Diversity of Life Animal Behaviours and Diversity of Life 00:21:00 Module 03: Genetics and Breeding Genetics and Breeding 00:14:00 Module 04: Vertebrate Zoology Vertebrate Zoology 00:17:00 Module 05: Invertebrate Zoology Invertebrate Zoology 00:24:00 Module 06: Animal Diseases Animal Diseases 00:24:00 Module 07: Animal Health Care Animal Health Care 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The course aims to provide a comprehensive understanding of Talent Management, including its concept, purpose, and benefits. It aims to explore the financial value of Talent Management, with an emphasis on how effective Talent Management can improve a company's bottom line. The course also aims to analyze the Talent Management Process, from talent acquisition and development to performance evaluation and reward management. Through this course, learners will learn how to implement effective Talent Management strategies to attract, retain and develop top talent, resulting in a competitive advantage for their organization. After the successful completion of the course, you will be able to learn about the following, The concept, purpose and benefits of Talent Management. The Financial Value of Talent Management. The Talent Management Process. The course aims to provide a comprehensive understanding of Talent Management by exploring the concept, purpose, and benefits of Talent Management. The course will highlight the importance of Talent Management in driving organizational performance and the financial value of Talent Management. The financial aspects of Talent Management will be examined, and the impact of effective Talent Management practices on an organization's bottom line will be discussed. Additionally, the Talent Management Process will be analyzed, including talent sourcing and retention, performance and rewards management, and employee development. By the end of the course, participants will have gained an understanding of the critical role of Talent Management in an organization's success, as well as the key practices necessary to effectively manage talent. The course aims to provide a comprehensive understanding of Talent Management, including its concept, purpose, and benefits. It aims to explore the financial value of Talent Management, with an emphasis on how effective Talent Management can improve a company's bottom line. The course also aims to analyze the Talent Management Process, from talent acquisition and development to performance evaluation and reward management. Through this course, learners will learn how to implement effective Talent Management strategies to attract, retain and develop top talent, resulting in a competitive advantage for their organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Talent Management Self-paced pre-recorded learning content on this topic. Introduction to Talent Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Talent Acquisition Specialist HR Generalist Recruitment Coordinator Learning and Development Specialist Talent Management Coordinator HR Assistant Talent Acquisition Coordinator Human Capital Analyst HR Consultant Talent Acquisition Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.
Learning Outcomes Learn how to input the opening balances Know how to post customer invoices to the sales ledger Learn how to post credit notes to the sales ledger Know how to record the receipts of the customers Understand wages journal posting Learn how to create month-end reports Description You should keep in mind that as long as you want to know how to manage the essential bookkeeping tasks you'll be fine, but taking this Xero Accounting and Bookkeeping course will take your skills to a whole new level. Study this online course either part-time or full time, whichever suits you the best. The comprehensive course aimed at explaining to you every feature of the most preferred online accounting software worldwide, Xero in an easy-to-understand method. In the course, you'll initially learn how to set up a Xero system from the start to the end and grasp how to enter opening balances, post customer invoices, reconcile the bank and the credit card, prepare a VAT return, the manage of payroll function, credit notes and much more. To sum up, this extensive course will be ideal for you to become an efficient bookkeeper. Through the excellently explained modules, you will learn what accounting is and how it works. Furthermore, you will get to understand the fundamental accounting concepts, and their rules and equations. While progressing with the study of accounting you will get to learn about more advanced topics such as - four statements, depreciation policy, fixed operational asset, inventory accounting, revenue accounting and their control process. These skills in accounting will enhance your ability to work and advance your career in the accounting sector. In addition, you will get a CPD- certificate of achievement right after completing this course. Which will add extra value to your resume and grab the attention of employers. So, hurry up and start your learning journey. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment After completing this course, you will be provided with some assessment questions. To pass that assessment, you need to score at least 60%. Our experts will check your assessment and give you feedback accordingly. Career path After completing this course, you will be able to pursue your career in the following sectors: Accountant Financial Accounting Manager Bookkeeper Accounting Clerk Finance Administrator Course Content Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:17:00 Repeating Invoices 00:07:00 Credit Notes 00:10:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:10:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:05:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:02:00 Assignment Assignment - Xero Accounting and Bookkeeping Online 00:00:00 Recommended Materials Workbook - Xero Accounting and Bookkeeping Online 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Lawyers Records Managers Information Officers Compliance Officers Human Resource Officers Anyone who uses, processes and maintains personal data Overview The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There's a lot to know, there's a lot at stake and there's a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe-and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation's data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. The General Data Protection Regulation (GDPR) took effect in 2018. Are you in compliance? There?s a lot to know, there?s a lot at stake and there?s a lot of opportunity for data protection professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe?and to take advantage of the career opportunity this sweeping legislation represents. The Certified Information Privacy Manager (CIPM) credential provides the practical day-to-day information to lead an organisation?s data protection programme. Adding the CIPM to your CIPP/E puts you at the forefront of ensuring you are ready for the GDPR. Data protection laws Key European data protection laws and regulatory bodies Evolving toward a harmonised legislative framework Personal Data Understanding and differentiating between types of data as defined by the GDPR Personal, anonymous, pseudonymous and special categories Controllers and Processors Roles and relationships of controllers and processors as defined by the GDPR Processing Personal Data Data processing and GDPR processing principles Applying the GDPR Legal grounds for processing personal data Data subject rights Data subject rights Applying rights Controller and processor obligations Information provision obligations Controller obligations for providing information about data processing activities to data subjects Supervisory authorities as set out in the GDPR Cross-border data transfers Options and obligations under the GDPR for transferring data outside the European Economic Area Adequacy decisions Safeguards and derogations Compliance considerations Applying European data protection laws Legal bases and compliance requirements for processing personal data in practice Processing employee data Surveillance Direct marketing Internet technology and communications Security of processing Considerations and duties of controllers and processors for ensuring security of personal data GDPR specifications for providing notification of data breaches Accountability Accountability requirements Data protection management systems Data protection impact assessments Data protection policies Role of the data protection officer Supervision and enforcement Role, powers and procedures of supervisory authorities Composition and tasks of the European Data Protection Board Role of the European Data Protection Supervisor Remedies, liabilities and penalties for noncompliance as set out in the GDPR Additional course details: Nexus Humans Certified Information Privacy Professional (CIPP/E) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Information Privacy Professional (CIPP/E) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.