Course Overview: The modern workforce is more conscious than ever about workplace health and safety standards. The "Workplace Health and Safety Diploma" addresses these critical areas, ensuring that every work environment is safe and compliant with regulations. The curriculum delves deep into the intricate details of workplace health and safety laws, risk assessment, different safety measures across diverse settings, and ways to manage and control potential hazards. By comprehensively covering these topics, the course sets the gold standard in ensuring the safety and well-being of employees in any workplace. Enrol today and start your journey to becoming a workplace health and safety expert! Key Features of the Course: This Workplace Health and Safety Diploma course includes a CPD certificate demonstrating your newfound knowledge and commitment to workplace safety. You will also benefit from round-the-clock learning assistance, ensuring that help is at your fingertips whenever needed. Moreover, our engaging learning materials, designed to aid understanding and retention, will make your learning experience effective and enjoyable. Who is This Course For? This Workplace Health and Safety Diploma is ideal for those involved in any profession where workplace safety is a primary concern, such as managers, supervisors, safety officers, or employees wanting to improve their understanding of workplace safety. What You Will Learn: Essential aspects of health and safety laws at work. How to manage health and safety in various work settings. Techniques for conducting comprehensive risk assessments. Measures to maintain workplace health, safety, and welfare. How to manage the aftermath of accidents and ill health at work. Guidelines for electrical, fire, and gas safety. Methods to control hazards related to work equipment. Why Enrol in This Course: This Workplace Health and Safety Diploma is one of our top-reviewed courses, recently updated to reflect the latest health and safety regulations. By enrolling, you'll develop crucial skills to identify and mitigate workplace hazards, increasing your value to any organisation. Requirements: A basic understanding of English A willingness to learn Career Path: You will be well-prepared for various professions after completing this Workplace Health and Safety Diploma. Health and Safety Advisor (£35,000) Risk Assessor (£30,000) Workplace Safety Manager (£45,000) Safety Consultant (£50,000) Safety Auditor (£40,000) Compliance Officer (£37,000) Safety Training Officer (£33,000) Certification: You will receive a CPD certificate upon successful completion, evidencing your enhanced skills and commitment to workplace health and safety. Course Curriculum 9 sections • 9 lectures • 03:20:00 total length •Health and Safety at Work and the Laws: 00:23:00 •Managing for Health and Safety: 00:29:00 •Risk Assessment and Common Risks: 00:21:00 •Workplace Health, Safety and Welfare: 00:19:00 •Accidents and Ill Health at Work: 00:17:00 •Electrical, Fire and Gas Safety: 00:25:00 •Safety in Different Work Settings: 00:21:00 •Work Equipment Hazards and Risk Control: 00:22:00 •Other Health and Safety Hazards at Work: 00:23:00
Duration 3 Days 18 CPD hours This course is intended for The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are: the role and competencies of a business analyst strategy analysis business system and business process modelling stakeholder analysis investigation and modelling techniques requirements engineering business case development The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The defiition of strategy Strategy development External environmental analysis Internal invironmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage
This Leisure management course will teach you how to manage and maintain a leisure facility, including a six-stage facility life cycle, benchmarking, quality management, asset management, operations, and activities. Furthermore, with modules packed with in-depth knowledge, this leisure management course lets you become acquainted with travel and tourism features. This Level 4 Leisure Management course is endorsed by The Quality Licence Scheme and accredited by CPD,(with 120 CPD points) to make your skill development and career progression related to Leisure Management substantial and easier than ever! After finishing this leisure management course, you will learn about managing hotels and accommodations as well as making choices to ensure the efficient running of the firm. In addition, after completing this leisure management course, you will have a better grasp of how to use human resources in the leisure business and how to apply leisure management or tourism marketing tactics. This leisure management course provides the learners with the knowledge of: Leisure industry and its management Discussion of the hotel and lodging sector and how to manage it Leadership skills in the leisure business to their full potential leisure industry's health and safety aspects The methods for managing and maintaining a recreational facility The essential characteristics of high-quality travel, tourist, and leisure facilities How to run a hotel or lodging business The fundamentals of leisure service planning Human Resource Management in the leisure industry leisure and recreation marketing Procedures for health and safety in recreational activities Why Prefer This Leisure Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this course: Module 01: Introduction In this module, we will cover the following topics: Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility In this module, we will cover the following topics: Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure In this module, we will cover the following topics: Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging In this module, we will cover the following topics: Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services In this module, we will cover the following topics: Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry In this module, we will cover the following topics: Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry In this module, we will cover the following topics: Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation In this module, we will cover the following topics: Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare In this module, we will cover the following topics: Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Travel Agency Owner Airline customer service agent Tourist information centre assistant Care escort Requirements The Leisure Management software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Travel agent (£18,000 to £27,000) Travel agency manager (£20,000 to £40,000) Tourist guide (£18,000 to £30,000) Tour manager (£16,000 to £30,000) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Leisure Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Leisure Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
***From Zero to Maker: Master Electronics in One Course*** Explore a world of exciting opportunities in the rapidly growing electronics industry with our comprehensive Electronics Training Course. As technology continues to advance, skilled professionals are in high demand across various sectors, including telecommunications, manufacturing, healthcare, and consumer electronics. Keeping the current needs of our learners in mind, we have developed this Electronics Training course to provide an electronic learning experience. This Electronics Training course will provide you with the basic concepts of electronics and other relevant information that will help you learn new things with up-to-date knowledge. We have included every possible aspect of electrical basics and electronics to ensure the best output from our learners. Once you are enrolled in this course, you will learn about the basics of electricity, the safety procedures involved with it, and various testing of electrical appliances. Under this package, there are 3 courses: Course 01: Electrical Safety Course 02: Basic Electricity Certification for Beginners Course 03: PAT - Portable Appliance Testing So, if you want to learn seamlessly and grow your career, join now! Learning Outcome: After completing this comprehensive course, you will be able to: Understand the basics of electricity and its type Learn about electrical properties such as Voltage, Capacitance, Magnetism, Electrical Symbols Concepts of different laws and theorem Various terms about circuits and electricity Portable Appliance Testing Basics of Safety Precautions Electrical Safety Course Basic Electricity Certification for Beginner Course PAT - Portable Appliance Testing Training Course So, enrol in our Electronics bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Course 01: Electrical Safety Understand fundamental principles of electrical safety Learn proper handling of electrical equipment Identify potential hazards and implement preventive measures Gain knowledge of personal protective equipment (PPE) Master safe work practices and emergency response procedures Minimise risks and ensure a safe workplace Suitable for both beginners and seasoned professionals Course 02: Basic Electricity Certification for Beginners Grasp core concepts of electricity: voltage, current, resistance, and power Engage in hands-on exercises for real-world applications Troubleshoot basic electrical problems confidently Perform fundamental electrical tasks Interactive lessons and practical applications Ideal starting point for a career in electronics Enhance technical knowledge for beginners Course 03: PAT - Portable Appliance Testing Specialise in safety and maintenance of portable electrical devices Learn the principles and practices of PAT Understand legal requirements and testing procedures Conduct visual inspections and perform electrical tests Use specialized PAT equipment effectively Ensure compliance with safety regulations Enhance ability to maintain a safe and efficient environment CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course does not require formal qualifications, and it is ideal for the following- Electrical Employee Equipment tester Technician Electrical engineering beginners Anyone who wants to learn about electronics Requirements To enrol in this Electronics, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand electricity-related jobs. Electricians Technician Operational Manager Electrical Safety Engineer Portable Appliance Tester Maintenance Staff Certificates Certificate of completion Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 3 CPD Accredited Hardcopy Certificates for £9.99 each.
Overview This Applied Business Strategy for Managers course will unlock your full potential and will show you how to excel in a career in Applied Business Strategy for Managers. So upskill now and reach your full potential. Everything you need to get started in Applied Business Strategy for Managers is available in this course. Learning and progressing are the hallmarks of personal development. This Applied Business Strategy for Managers will quickly teach you the must-have skills needed to start in the relevant industry. In This Applied Business Strategy for Managers Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Applied Business Strategy for Managers skills to help you advance your career. Acquire a comprehensive understanding of various Applied Business Strategy for Managers topics and tips from industry experts. Learn in-demand Applied Business Strategy for Managers skills that are in high demand among UK employers, which will help you to kickstart your career. This Applied Business Strategy for Managers course covers everything you must know to stand against the tough competition in the Applied Business Strategy for Managers field. The future is truly yours to seize with this Applied Business Strategy for Managers. Enrol today and complete the course to achieve a Applied Business Strategy for Managers certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Applied Business Strategy for Managers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Applied Business Strategy for Managers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Applied Business Strategy for Managers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Applied Business Strategy for Managers is suitable for anyone aspiring to start a career in Applied Business Strategy for Managers; even if you are new to this and have no prior knowledge on Applied Business Strategy for Managers, this course is going to be very easy for you to understand. And if you are already working in the Applied Business Strategy for Managers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Applied Business Strategy for Managers course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Applied Business Strategy for Managers course has no prerequisite. You don't need any educational qualification or experience to enrol in the Applied Business Strategy for Managers course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Applied Business Strategy for Managers course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: What is Strategy? What is Strategy? 00:01:00 Strategy Definition 00:01:00 Mintzberg Strategy Definitions 00:01:00 What is Strategy and Identifying the Strategy of a Company? 00:01:00 Identifying the Strategy of a Company 00:01:00 Strategy and the Quest for Competitive Advantage 00:01:00 Strategy and the Business Model of the Firm 00:01:00 Why Crafting and Executing Strategy Are Important Tasks 00:01:00 The Ideology of Strategy 00:01:00 The 3C Model and the Triple Bottom Line 00:01:00 Hierarchy of Strategy 00:01:00 Management By Objectives (MBO) 00:01:00 Mintzberg (Strategy and Structure) 00:01:00 Section 02: Strategic Management Approaches Strategic Management Approaches 00:01:00 Prescriptive Strategy 00:01:00 Emergent Strategy 00:01:00 Strategic Thinking 00:02:00 Design Led Thinking 00:01:00 Game Theory 00:01:00 Decision Making Models 00:01:00 Models of Decision Making 00:02:00 Strategic Frameworks and Models 00:01:00 Perspectives on Strategic Directions & the Market Based View (MBV) 00:01:00 VRIO Resource Based Framework and Knowledge Based View 00:02:00 Relational and Transient Based Views 00:01:00 Dominant Themes - Corporate Social Responsibility (CSR) 00:01:00 Dominant Themes - Digital Disruption 00:01:00 Corporate Governance and Ethical Leadership 00:01:00 Strategic Management and Approaches Summary 00:01:00 Section 03: Corporate Planning Evaluating the External Environment of a Company 00:01:00 Relevant Components of the External Environment of a Company 00:02:00 Five Forces Framework 00:01:00 Potential New Entrants and Substitute Products 00:01:00 Buyer/Customer Power, Suppliers and Rivalry 00:02:00 Five Forces Framework 00:01:00 Strategic Group Analysis 00:01:00 Obtaining Necessary Data 00:01:00 Critical Success Factors 00:01:00 Evaluating the Company's Resources, Capabilities & Competitiveness 00:02:00 Analyzing the Position and Current Strategy of a Company 00:01:00 Consumer Needs Analysis and Strategic Alignment 00:01:00 Balanced Scorecard 00:02:00 Analyzing Resources and Capabilities 00:01:00 Resources 00:01:00 Core Competencies 00:01:00 SWOT 00:01:00 The Value Chain and Customer Value Proposition 00:01:00 Different Value Chains 00:02:00 Competitive Strength Assessments 00:01:00 Strategy Mapping 00:01:00 Section Summary 00:01:00 Section 04: Building Your Firm's Business Strategy Building Your Business Strategy for the Firm 00:02:00 Key Actions 00:01:00 The 5 Generic Competitive Strategies 00:01:00 Low-Cost Provider Strategies 00:01:00 Broad Differentiation Strategies 00:01:00 Focused Strategies 00:01:00 Best-Cost Provider Strategies 00:01:00 Developing Competitive Strategies 00:01:00 Offensive and Defensive Strategies 00:02:00 Blue and Red Ocean Strategy 00:01:00 Horizontal and Vertical Strategies 00:02:00 Outsourcing Strategies 00:01:00 Strategic Alliances and Partnerships 00:01:00 Evaluating Business-Unit Competitive Strength 00:01:00 Building Corporate Level Strategy and Crafting New Strategic Moves 00:01:00 Section 05: Building Strategy for the Future Functional Level Strategy 00:01:00 These Strategic Levels Lead to the Functional Strategy 00:01:00 Globalizing Your Strategy 00:02:00 Major Driver for Expansion 00:01:00 Strategic Approaches to Intentional Expansion 00:01:00 Transnational Strategy 00:01:00 How to Compete in Developing Countries 00:02:00 Commerce is Everywhere: New Retail and the Future 00:01:00 Strategy and the Future: Strategic Planning and Sense Making 00:02:00 Strategic Process Principles 00:01:00 Core Strategic Thinking 00:01:00 Summary 00:01:00
Duration 5 Days 30 CPD hours This course is intended for Technology ConsultantSystem AdministratorSystem ArchitectHelp Desk / COE Support Overview Explain the architecture of SAP NetWeaver AS JavaStart and stop SAP NetWeaver AS JavaCarry out basic configurations for SAP NetWeaver AS JavaClassify network security conceptsSet up SSL encryption for SAP NetWeaver AS JavaExplain the architecture of the User Management EngineConfigure the User Management EngineCarry out user and authorization maintenanceUnderstand and change the standard logon procedure of SAP NetWeaver AS JavaMaintain destinations and the JCo RFC ProviderUnderstand the architecture and the tasks of the SAP NetWeaver Development InfrastructureExplain the process flow of the development process using the SAP NetWeaver Development InfrastructureSpecify the options for monitoring SAP NetWeaver AS JavaConnect SAP NetWeaver AS Java to a central Monitoring systemDisplay Monitoring and logging data using the SAP NetWeaver AdministratorImplement corrections for SAP NetWeaver AS Java In this course, students learn how to explain the architecture of SAP NetWeaver AS Java, carry out basic configurations for SAP NetWeaver AS Java, and much more. Fundamental Concepts of Java Describing the Fundamental Concepts of Java Describing the Architecture of the SAP NetWeaver Application Server (SAP NetWeaver AS) Outlining the Java Cluster Architecture Describing the Internal Structure of SAP NetWeaver AS for Java SAP NetWeavear AS for Java Start and Stop Procedures Starting and Stopping Procedures in SAP NetWeaver AS for Java Evaluating the Tools for Starting and Stopping an SAP System Evaluating Load Balancing Options in SAP NetWeaver AS for Java Operating the Java Startup and Control Framework Analyzing the Logs of Start and Stop Processes in SAP NetWeaver AS for Java Basic Configuration of SAP NetWeaver AS for Java Identifying the Administration Tools Used in Configuration Maintaining the Basic Configuration of SAP NetWeaver AS for Java with the Config Tool Configuring SAP NetWeaver AS for Java with SAP NetWeaver Administrator Configuring the Properties of the Central Services Instance Administering the Internet Communication Manager (ICM) Process Infrastructure Security Describing Network Security Setting Up the Secure Sockets Layer (SSL) User and Authorization Administration Configuring the SAP User Management Engine (UME) Maintaining Users and Groups Managing Java Authorization Administrating Special Principles Configuring the Logon Procedure in SAP NetWeaver AS for Java Java Connectors and Destinations Creating Connections to Other Systems Creating Connections to Other Systems with J2EE Connector Architecture (JCA) Change Management and Software Logistics Structuring the Java Development Approach Describing the Components of SAP NetWeaver Development Infrastructure Developing and Releasing Java Changes with SAP NetWeaver Development Infrastructure Transporting Java Developments Monitoring Monitoring SAP NetWeaver AS for Java Connecting to a Central Monitoring System (CEN) Configuring Availability Monitoring Configuring the Log and Trace Files Monitoring a System with SAP Solution Manager Software Maintenance Preparing for Software Maintenance Describing Java Support Packages, Stacks, and Patches Deploying Corrections with Software Update Manager (SUM) in SAP NetWeaver AS for Java Deploying Java Archives with Alternative Tools Outlining the Backup Strategy in SAP NetWeaver AS for Java
Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service starts here. Learning Outcomes: Explain the role of CRM in Customer Service. Demonstrate Customer Service best practices. Interpret customer loyalty on Customer Service. Evaluate the Grow Customer Service Model. Critique the roles of a Customer Service Manager. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Customer Service Level 1 Syllabus Customer Service & Care: Master the basics of Customer Service and CRM to create a customer-focused organization. Great Customer Service: Develop skills in empathy and call centre effectiveness for world-class Customer Service. Customer Service Models: Apply the Grow Service Model and defusing techniques for enhanced Customer Service. Customer Management: Understand proactive management cycles and roles for effective Customer Service. Customer Rapport: Learn strategies for building rapport and driving customer loyalty in Customer Service.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever envisioned mastering the culinary arts or transforming your passion for food into a professional career? In the UK, the food and hospitality industry employs over 2 million people, underscoring the demand for skilled culinary professionals. The hospitality industry is projected to grow by 13% by 2027, generating over 300,000 new jobs, with an average chef salary of £32,000 per year. Are you ready to explore the techniques that could elevate your cooking to a professional level and make you an invaluable asset in any kitchen? This Chef Training Bundle equips you with the culinary expertise and professional Knowledge to thrive in the kitchen. From mastering knife skills and essential cooking techniques to understanding food science and safety protocols, this programme provides a well-rounded foundation for your culinary career. You'll also learn to bake and decorate pastries and cakes, and implement a HACCP food safety system. Our Chef Training Bundle Course contains 5 of our premium and popular courses for one discounted price: Course 01: Diploma in Professional Chef Course 02: UK Cooking and Gastronomy Technician Course Course 03: Food Hygiene, Health and Safety Diploma Course 04: Baking and Cake Decorating Level 2 Course 05: HACCP Training Whether you're aiming to begin a new career, enhance your current skills, or manage a kitchen, these courses will set the foundation for a successful and exciting career in the culinary arts. Enrol today in Chef Training and take the first step towards transforming your passion for food into a rewarding profession. Learning Outcomes of Chef Training Course: Gain essential knife skills and master fundamental cooking techniques. Understand food science principles and apply them to culinary creations. Implement safe and hygienic food handling practices. Craft delectable pastries and cakes with decorative flair. Develop a HACCP plan for a professional kitchen environment. Demonstrate a thorough understanding of professional kitchen operations. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Chef Training Get a free student ID card with Chef Training Training program (£10 postal charge will be applicable for international delivery) The Chef Training is affordable and simple to understand This Chef Training course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Chef Training course materials The Chef Training comes with 24/7 tutor support Start your learning journey straight away with our Chef Training! *** Course Curriculum *** Course 01: Diploma in Professional Chef Becoming A Chef Can TV Chefs Teach You To Cook? Improving Cooking And Food Preparation Skills Catering To Unique Tastes Qualities Of A Successful Chef Achieve Perfection As A Saucier Becoming The Perfect Chef Equipment For Perfect Chefs How To Become The Perfect Chef: Attending School The Keys To Getting and Using Feedback What Can You Do With A Culinary Degree Kitchen Management Buying Kitchen Equipment: Tips And Tricks To Save Money The Well Equipped Kitchen Take Inventory Be Wary Of The Latest Trends Inexpensive Vs. Cheap Needing Vs. Wanting Comparison Shopping How To Find The Best Deals Secrets Of Outdoor Cooking Recipes Once A Month Cooking Recipes Managing Restaurant Food Business Basics Put Together Your Business Concept Identify your Target Market Identify Your Competition Write A Mission Statement Downline Basics Recipes Recipe - I Recipe - II Recipe - III Recipe - IV Recipe - V & many more ... Course 02: UK Cooking and Gastronomy Technician Course Module 01: An Introduction To Gastronomy Module 02: Gastronomic Concepts Module 03: Thermal Processing Of Food Module 04: Meat Preservation And Processing Module 05: Preservation And Processing Of Fish Module 06: Culinary Techniques- Meat Preparation Module 07: Culinary Techniques-Fish Preparation Module 08: Physical, Chemical And Allergenic Hazards Module 09: Reopening And Adapting Your Food Business During COVID-19 Course 03: Food Hygiene, Health and Safety Diploma Module 01: Introduction To Food Safety Module 02: Roles And Responsibilities Of Food Supervisors And Food Handlers Module 03: Laws And Legislation Module 04: Food Safety Management Systems (FSMS) And HACCP Module 05: Food Poisoning And Other Illnesses Module 06: Contamination Module 07: Waste Disposal, Cleaning And Disinfection Module 08: Pest Management Module 09: Personal Hygiene Module 10: Training And Supervising Staff Effectively =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Chef Training course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £63) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Chef Training bundle. This bundle is ideal for: Aspiring professional chefs Culinary school graduates Kitchen staff members Food service managers Baking enthusiasts Requirements You will not need any prior background or expertise to enrol in this Chef Training bundle. Career path After completing this Chef Training bundle, you are to start your career or begin the next phase of your career. Head Chef Sous Chef Pastry Chef Food Manager Kitchen Supervisor Catering Coordinator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Chef Training Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated £26 billion a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you. Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator. This Award in Facilitation Skills at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with Y CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included In this Facilitation Skills Training Bundle: Course 01: Facilitation Skills Training Course 02: Operations Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: Process Improvement By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities. Learning Outcomes of Facilitation Skills Training Understand the essential skills required to become an excellent facilitator Learn how to lead people through processes toward agreed-upon objectives Know how to resolve conflict and encourage participation, ownership & creativity Identify ways to help participants of a meeting reach a group consensus Sharpen your relationship-building skills to ensure a positive environment and discussions Understand the key elements of an effective meeting and group discussion Learn advanced leading and blocking techniques to enhance the process Implement Tuckman and Jensen's Group Development strategies in group meetings Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Facilitation Skills Get a free student ID card with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery) The Facilitation Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Facilitation Skills course materials The Facilitation Skills comes with 24/7 tutor support Start your learning journey straightaway! Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation. *** Course Curriculum *** Course 01: Facilitation Skills Training Module 01: Understanding Facilitation Module 02: Process vs. Content Module 03: Laying the Groundwork Module 04: Tuckman and Jensen's Model of Team Development Module 05: Building Consensus Module 06: Reaching a Decision Point Module 07: Dealing with Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Operations Management Module 01: Introduction To Operations Management Module 02: Project Management Module 03: Business Development And Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk And Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course 03: Quality Management Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for: Team Leaders Project Managers Trainers HR Professionals Consultants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this course, you are to start your career or begin the next phase of your career. Project Manager Team Leader Consultant Trainer Coach Facilitator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Award in Facilitation Skills at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.