16736 Manager courses

Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service starts here. Learning Outcomes: Explain the role of CRM in Customer Service. Demonstrate Customer Service best practices. Interpret customer loyalty on Customer Service. Evaluate the Grow Customer Service Model. Critique the roles of a Customer Service Manager. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Customer Service Level 1 Syllabus Customer Service & Care: Master the basics of Customer Service and CRM to create a customer-focused organization. Great Customer Service: Develop skills in empathy and call centre effectiveness for world-class Customer Service. Customer Service Models: Apply the Grow Service Model and defusing techniques for enhanced Customer Service. Customer Management: Understand proactive management cycles and roles for effective Customer Service. Customer Rapport: Learn strategies for building rapport and driving customer loyalty in Customer Service.

Course Overview:   The modern workforce is more conscious than ever about workplace health and safety standards. The "Workplace Health and Safety Diploma" addresses these critical areas, ensuring that every work environment is safe and compliant with regulations.  The curriculum delves deep into the intricate details of workplace health and safety laws, risk assessment, different safety measures across diverse settings, and ways to manage and control potential hazards. By comprehensively covering these topics, the course sets the gold standard in ensuring the safety and well-being of employees in any workplace. Enrol today and start your journey to becoming a workplace health and safety expert! Key Features of the Course: This Workplace Health and Safety Diploma course includes a CPD certificate demonstrating your newfound knowledge and commitment to workplace safety. You will also benefit from round-the-clock learning assistance, ensuring that help is at your fingertips whenever needed. Moreover, our engaging learning materials, designed to aid understanding and retention, will make your learning experience effective and enjoyable. Who is This Course For? This Workplace Health and Safety Diploma is ideal for those involved in any profession where workplace safety is a primary concern, such as managers, supervisors, safety officers, or employees wanting to improve their understanding of workplace safety. What You Will Learn: Essential aspects of health and safety laws at work. How to manage health and safety in various work settings. Techniques for conducting comprehensive risk assessments. Measures to maintain workplace health, safety, and welfare. How to manage the aftermath of accidents and ill health at work. Guidelines for electrical, fire, and gas safety. Methods to control hazards related to work equipment. Why Enrol in This Course: This Workplace Health and Safety Diploma is one of our top-reviewed courses, recently updated to reflect the latest health and safety regulations. By enrolling, you'll develop crucial skills to identify and mitigate workplace hazards, increasing your value to any organisation. Requirements: A basic understanding of English A willingness to learn Career Path: You will be well-prepared for various professions after completing this Workplace Health and Safety Diploma. Health and Safety Advisor (£35,000) Risk Assessor (£30,000) Workplace Safety Manager (£45,000) Safety Consultant (£50,000) Safety Auditor (£40,000) Compliance Officer (£37,000) Safety Training Officer (£33,000) Certification: You will receive a CPD certificate upon successful completion, evidencing your enhanced skills and commitment to workplace health and safety. Course Curriculum 9 sections • 9 lectures • 03:20:00 total length •Health and Safety at Work and the Laws: 00:23:00 •Managing for Health and Safety: 00:29:00 •Risk Assessment and Common Risks: 00:21:00 •Workplace Health, Safety and Welfare: 00:19:00 •Accidents and Ill Health at Work: 00:17:00 •Electrical, Fire and Gas Safety: 00:25:00 •Safety in Different Work Settings: 00:21:00 •Work Equipment Hazards and Risk Control: 00:22:00 •Other Health and Safety Hazards at Work: 00:23:00

Limited Time Offer: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Administration Now Hi, business enthusiast! When launching a new venture, understanding the fundamentals of Business Administration is crucial to your success. What’s the first thing you need to know? It’s the golden rule for running a thriving business! Embark on your journey to becoming a successful entrepreneur with the Business Administration Level 3 Diploma. This comprehensive course offers an in-depth exploration of Business Administration, providing you with the essential skills and knowledge to excel in various business settings. Enrolling in this Business Administration course is an excellent way to gain a solid foundation in business management and direction. Discover how effective business administration can pave the way for a range of careers with strong growth potential. Whether you're interested in health care management, business management, finance, accounting, or marketing, the skills you acquire will be invaluable in navigating these fields. Our structured bundle includes multiple in-depth courses designed to offer a rich and flexible learning experience. By immersing yourself in this comprehensive Business Administration program, you'll be well-prepared to take on diverse business challenges and make informed decisions. Start your journey today and equip yourself with the expertise needed for a successful career in Business Administration. Along with this Business Administration Bundle, you will get original hardcopy certificates, a transcript and a student ID card. Courses are included in this Bundle: Course 01: Business Administration Level 3 Course 02: Employment Law Level 3 Course 03: Introduction to Accounting Course 04: Level 3 Xero Training Course 05: Business Analysis Level 3 Course 06: GDPR Course 07: Level 3- Project Management Course 08: Customer Relationship Management Course 09:Team Management Course 10: Effective Communication Skills Diploma Course 11: Professional Bookkeeping Course Key Features of the Course FREE Business Administration Level 3 Diploma CPD-accredited certificate Get a free student ID card with Business Administration Level 3 Diploma training (£10 applicable for international delivery) Lifetime access to the Business Administration Level 3 Diploma course materials The Business Administration Level 3 Diploma program comes with 24/7 tutor support Get instant access to this Business Administration Level 3 Diploma course Learn Business Administration Level 3 Diploma training from anywhere in the world The Business Administration Level 3 Diploma training is affordable and simple to understand The Business Administration Level 3 Diploma training is entirely online Learning Outcomes Acquaint yourself on how to represent your boss and company to bring your success to new heights. Earn the skills of an effective administrator to recruit employees, conduct department meetings successfully, and engage with higher management. Strengthen your business writing skills, communication skills and telephone skills. Get the chance to broaden organising skills to schedule meetings and conferences as well as become punctual. Keep track of records and successfully file systems to avoid unnecessary turmoil for your organisation. Demonstrate the capacity to undertake rigorous secondary research on challenges, whether general business or company functions. Demonstrate the ability to apply broad management knowledge in real-world scenarios. Learn how to handle mail services and shipping and travel related arrangements skillfully. Course Curriculum: Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling ---------------Other Courses Are--------------- Course 02: Employment Law Level 3 Course 03: Introduction to Accounting Course 04: Level 3 Xero Training Course 05: Business Analysis Level 3 Course 06: GDPR Course 07: Level 3- Project Management Course 08: Customer Service Management Course 09: Course 10: Effective Communication Skills Diploma Course 11: Professional Bookkeeping Course How will I get my Certificate? After successfully completing the Business Administration course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Administration bundle. Requirements This Business Administration course has been designed to be fully compatible with tablets and smartphones. Career path Upon completing this course bundle, you may pursue the following career paths: Business administrator (£20,000 - £30,000 per year) Business analyst (£25,000 - £35,000 per year) Project manager (£30,000 - £40,000 per year) Customer service representative (£20,000 - £25,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Do you believe in women empowerment? Or are you a woman who wants to become a good and effective leader? Do you know that there are also ways to help you improve to become one? If so, you will be able to learn to become empowered woman-leader that is capable of leading anyone. Description: Women have continued becoming more empowered as the years go by. One of the indications of this is that many women have been given leadership roles. However, barriers women face are still present in some situations that are discussed here. You will be able to learn the importance of developing women leader in this course. Also, you will know what steps to make for an organisation to be able to encourage women leaders to manage and lead inspiringly. All of the lessons you will be learning through this course which will also help your organisation succeed in women leadership and acceptance. Who is the course for? Professionals who believe in the capacity of a woman leader. People who have an interest in understanding woman leadership and empowerment. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Women Leadership Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Department Head Manager Organization Director Team Leader Supervisor. Women Leadership Diploma Module One - Getting Started 01:00:00 Module Two - Women and the Workforce 01:00:00 Module Three - The Leadership Gap 01:00:00 Module Four - Barriers to Women's Leadership 01:00:00 Module Five - Traits of Women's Management 01:00:00 Module Six - Benefits of Women's Leadership 01:00:00 Module Seven - Nurture Women's Leadership 01:00:00 Module Eight - Actively Recruit Women 01:00:00 Module Nine - Encourage Networking Opportunities 01:00:00 Module Ten - Pair Women with Mentors 01:00:00 Module Eleven - Create Educational Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Self-Leadership What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Activities Women Leadership Diploma- Activities 00:00:00 Mock Exam Mock Exam- Women Leadership Diploma 00:20:00 Final Exam Mock Exam- Women Leadership Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Are you planning to move to another country, or are you travelling for a substantial length of time? Do you want to learn a second language to kickstart a new career? Many people these days learn another language, as many businesses require employees to speak more than one language, such as in law, international sales and intelligence. This Diploma in Learning Foreign Languages course is designed for people who wish to learn a foreign language to immerse themselves in another culture or boost their professional development. This course will improve your basic language skills in writing, speaking and pronunciation. You will also learn about the most popular languages spoken around the world, including French, Spanish and Chinese. This online language learning course provides all the tools and training on how to learn a foreign language in the fastest and most effective way. On successful completion, you will have the practical skills and knowledge to kickstart a career in translating, teaching abroad and many other related fields. Who is the course for? This course is designed for the individuals who are interested in learning different languages. For people who love to travel to different parts of the world. For people who are looking for professional upgrades. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Learning Foreign Languages course is a useful qualification to possess, and would be beneficial for the following careers: Teacher for foreign languages Translator Work at customer service desks Online content creator Foreign civil services Airline services Editing and publishing Event manager Hotel management Import export specialist Nursing. [/vc_column_text][/vc_column][/vc_row] Diploma in Learning Foreign Languages Introduction 01:00:00 How to have fun on Learning Foreign Languages through Training 01:00:00 Speaking Easy in Foreign Language Training 01:00:00 How long will it take to learn a new language? 00:30:00 How do I find the programs suitable for my style of learning? 01:00:00 How cognates apply in foreign language training 01:00:00 The Basic Methods in Foreign Language Training 00:30:00 Foreign Language Training in Psychology 00:30:00 The Mind Maps in Learning Foreign Language through Training 01:00:00 Verb Stem Forms in German Language Learned in Foreign Training 00:30:00 Business in Foreign Language Training 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Learning Foreign Languages 00:20:00 Final Exam Final Exam- Diploma in Learning Foreign Languages 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description Flowers are a symbol of love, friendship and all that is good in life. All around the world, people exchange or give flowers in the form of a gift, and celebrate happy or sad occasions with these beautiful creations of nature. At the centre of attention for creating these arrangements are florists, and if you want to take a glimpse into the floristry industry, you can do so with this Floristry & Flower Arrangement Diploma course. This floristry course consists of various topics on the art of flower arranging and starts with an introductory chapter to prepare you for a career in floristry. Following this, you'll learn about the day-to-day life of a florist, the colours of flowers and their symbolism, different flowers and their meaning, and how to care for potted plants. In this course, you will also discover ways to keep cut flowers fresh for longer and tackle disease and cultural disorders like heat injury.  The course covers many more related topics, including floristry skills, arrangements, and a little about the business aspect of floristry. On completion, you will have the skills and knowledge to create stunning floral displays and hand-tied bouquets for any occasion. Who is the course for? People interested in learning about flowers and related issues Entrepreneurs seeking an opportunity in the flower industry Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Floristry & Flower Arrangement Diploma course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Florist Event manager Party planner Flower cultivator [/vc_column_text][/vc_column][/vc_row] Floristry & Flower Arrangement Diploma Introduction to the Course 00:02:00 Introduction to Floristry 00:48:00 Services Provided by Florists 00:23:00 Flowers and Plants 01:10:00 Flower Care and Treatment 00:42:00 Choosing Popular Flowers and Fillers 00:43:00 Elements and Principles of Design 00:56:00 How to Make Floral Arrangements 01:06:00 Making Bouquet, Corsage, Fruit Basket & Basket Garden 00:35:00 Wedding Floristry 01:07:00 Making Funeral Flower Arrangements 00:31:00 Beautiful Floral Designs 00:47:00 Getting a Job in the Floristry Industry 00:30:00 Starting Your Own Floristry Business 01:15:00 Bonus Material - Important Images Used in this Course 02:12:00 Conclusion to the Course 00:01:00 Mock Exam Mock Exam- Floristry & Flower Arrangement Diploma 00:20:00 Final Exam Final Exam- Floristry & Flower Arrangement Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Microsoft Project Blue Belt® 2016 This course introduces Project Server 2016 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2016 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. Users in Project online will get the same benefits of this program. What you Will Learn You'll learn how to: Describe the Enterprise Project Management (EPM) environment Apply the basic project management principles of, initiating, planning, executing, monitoring and controlling, and closing your project schedules Discuss new features Explain PWA views project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Explain tracking methods and manage task assignments Update the schedule Differentiate between updating tasks and timesheets Use standard reports, custom views, and visual reports for your projects Recognize the potential of the Business Intelligence features Getting Started with Microsoft® Project Server 2016 Describing the EPM context Discovering Project Web App Differentiating the users of PWA Working with Project Professional and PWA Initiating Projects New projects with Project Professional, SharePoint lists, Enterprise Projects Importing schedules and managing project owner and permissions Customize the ribbon with enterprise commands Planning Projects - Scope and Schedule Management Scheduling in PWA Using the Deliverables feature Developing components of the risk management plan and issues tracking Linking planning documents Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Managing resource engagements Resolving resource overallocation Executing, Monitoring and Controlling Baselines Working with timesheets Reporting administrative time Tracking methods (% work, actual work, single entry mode) Assignment progress and updates in PWA Task progress and updates in Project Professional and PWA Monitor and Control Projects - Measuring Performance and Reporting Progress Reviewing performance metrics and progress reports Using the preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process

Microsoft Project Blue Belt® 2016: Virtual In-House Training This course introduces Project Server 2016 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. This course introduces Project Server 2016 features that expedite scheduling projects and simplify managing tasks within an enterprise environment. Learn different aspects of Project Server and their benefits to varying roles in the enterprise, and gain hands-on experience and insights on best practices from SMEs around the world. Users in Project online will get the same benefits of this program. What you Will Learn You'll learn how to: Describe the Enterprise Project Management (EPM) environment Apply the basic project management principles of, initiating, planning, executing, monitoring and controlling, and closing your project schedules Discuss new features Explain PWA views project sites Meet deadlines and budget restrictions Keep the workloads of your resources within their available limits Explain tracking methods and manage task assignments Update the schedule Differentiate between updating tasks and timesheets Use standard reports, custom views, and visual reports for your projects Recognize the potential of the Business Intelligence features Getting Started with Microsoft® Project Server 2016 Describing the EPM context Discovering Project Web App Differentiating the users of PWA Working with Project Professional and PWA Initiating Projects New projects with Project Professional, SharePoint lists, Enterprise Projects Importing schedules and managing project owner and permissions Customize the ribbon with enterprise commands Planning Projects - Scope and Schedule Management Scheduling in PWA Using the Deliverables feature Developing components of the risk management plan and issues tracking Linking planning documents Planning Projects - Staffing Management Plan Building a project team Managing resource availability Reviewing the assignment cycle Managing resource engagements Resolving resource overallocation Executing, Monitoring and Controlling Baselines Working with timesheets Reporting administrative time Tracking methods (% work, actual work, single entry mode) Assignment progress and updates in PWA Task progress and updates in Project Professional and PWA Monitor and Control Projects - Measuring Performance and Reporting Progress Reviewing performance metrics and progress reports Using the preloaded reports at the Business Intelligence Center Considerations for defining custom reports Closing Projects Reviewing the closing processes and closing tasks to updates Supporting the closing process

Level 3 Diploma + 10 Premium Courses for Veterinarian | 115 CPD Points | Free Certificate (PDF + Hardcopy) + Exam | Lifetime Access

Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?