Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.
Mental Health "First Aid" Training
Our First Aid At Work Requalification Course is intended for anybody who has previously completed a First Aid At Work Course and whose certification is about to expire. This training will refresh your understanding of first aid, whilst also giving you the confidence to respond appropriately in an emergency situation.
78, 79, 88 and 99 series Handsets & Voicemail Cisco Call Manager (CCM) & Self Care Portal Jabber WebEx Meetings WebEx Training Centre WebEx Events Centre Attendant Console Standard and Advanced Console (ARC) UCCX/UCCE and Finesse Agent & Supervisor CUIC Reporting
Getting the design and implementation of your recruitment and selection process right is the first critical step to attracting great people into your business.
A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
All i-series handsets & 90 series handsets and Voicemail UCE/UCS Softphone UCE/UCS Mobile Apps iOS & Android iPECS ONE Softphone & Mobile Apps iOS & Android Phonelink User Web Portals (Cloud and UCP) Cloud Manager Web Portal/UCP Admin tool Cloud and UCP Attendant Consoles iCalls (Tollring) Call Centre product