The NVQ Level 4 Diploma in Construction Site Supervision is appropriate for individuals who work as a Construction Site Supervisor/ Foreman or Assistant Site Manager in the construction sector and are looking to become eligible for the Gold ‘Site Supervisor’ CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Every candidate is assigned a competent and experienced assessor who will provide advice and guidance throughout the programme to ensure that candidates are supported in the successful completion of the qualification. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
The NVQ Level 4 Diploma in Construction Site Supervision – Retrofit is appropriate for individuals who work as a Construction Site Supervisor/ Foreman or Assistant Site Manager in the Retrofit construction sector and are looking to become eligible for the Gold ‘Site Supervisor’ CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Every candidate is assigned a competent and experienced assessor who will provide advice and guidance throughout the programme to ensure that candidates are supported in the successful completion of the qualification. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
Overview This Leadership and Management course is essential reading for anyone wanting to improve their skills and reach their potential as a team leader or manager. The course is fully interactive and prompts you to assess your own leadership or management style and then learn how to develop it further. The course covers key topics such as effective communication, the importance of managing your time well, how to build solid relationships with your team, mental fitness and taking care of your own well-being, and how to better solve workplace problems.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Communication Skills 1 Day Training in Leicester
10 Soft Skills You Need 1 Day Training in Leicester
Customer Service Essentials 1 Day Training in Leicester
About this Training Course This 3 full-day course covers the design of systems for natural gas handling and treatment from the wellhead to the gas processing plant to achieve marketable products that meet desired product specifications. This course will emphasize on field handling equipment and separation systems, dehydration, fluid measurement, sampling and analysis as well as introduction into reciprocating and centrifugal compressors. It will comprise interactive presentations including exercises/quizzes. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives At the end of the course, the participants will be able to describe and explain the following: Gas processing principles of dehydration (water removal) by absorption, adsorption, refrigeration and low temperature separation (JT effect) and basic associated equipment Gas processing in-depth by absorption using glycol and glycol proper (Pre- Cooling requirements, Dew Point control and related processes). Glycol regeneration including principles of stripping, DRIZO and Coldfinger. Process equipment involved for water removal by absorption. (Knock out drums; Contactor - absorber and internals, heat exchangers, re-boilers, pumps, filters and glycol storage). Principles of gas metering and types of meter (Measurement Units (MJ, BTU, nM3, scf and conversions). Typical gas contracts & sales specifications. Gas pipeline operations. Target Audience Production and processing personnel involved with natural gas and associated liquids to acquaint or reacquaint themselves with gas conditioning and processing unit operations. This course is for production operations engineers, operations field supervisors, facility engineers, process engineers, design engineers, operations personnel and others who select, design, install, evaluate or operate gas processing plants and related facilities. Course Level Intermediate Trainer Your expert course leader has more than 25 years of accumulated experience in the Oil & Gas Industry, particularly in LNG / Offshore LNG Industry as Project Manager (8 years) and Process Technology Design (12 years). From 2010 to 2012, he worked for TOTAL E&P as Manager of R&D activities related to LNG, FLNG, Gas Treatment and Safety Engineering. From 1992 to 2010, he worked for Technip, spending 12 years (1992 to 2004) in the Process and Technology Division, where he was the Principal Engineer on gas treatment and LNG projects such as Yemen LNG and Nigeria LNG. From 2004 to 2010, he was actively involved in the development of Technip Offshore LNG technologies as Project Manager - several patents filed, author or co-author of different publications on LNG transfer technologies. He has also been a member of: the Foreign Advisory Committee on the 2nd Trondheim Technology Gas Conference, Norway, 2-3 November 2011 the Steering Committee on the SPE Forum 'Economic and Sustainability Challenges in the Future Development of Sour Gas', Bali, Indonesia, 8-13 May 2011 The Technip 'Experts Network' as 'Main Expert - LNG' for several years He holds a 'summa cum laude' master's degree in Chemical Engineering from Rome University 'La apienza' (1992) and has been a member of the Italian Register of Engineers. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Are you a manager in Early Years? Do you need some new skills to help manage your teams and be the best you can be? Then have a look at what this course covers and get in touch to book. Week 1. Exploring the role of a Manager in Early Years. Characteristics of an effective manager. Exploring different Leadership Styles and identifying your own. Looking after your own wellbeing. Week 2. How to manage difficult Conversations Exploring different personality types. Developing resillience. 4 Step process for managing a difficult conversation. Week 3. Creating Connection & Belonging within your team The importance of Connecting with a Diverse team. How to create a culture of connection & belonging. An introduction to Leading with Emotional Intelligence. We deliver this session on a one to one virtual platform or face to face. We can deliver to small groups but please contact us separately for costings. This specific course is for training one person at a time.