13434 Manager courses delivered Online

Level 5 QLS Endorsed | 150 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support

With this Healthcare Management course, aspiring professionals can learn the most in-demand skills for working in the health and social care field. Take the first steps toward a successful career as a Healthcare management professional by learning the fundamental skills required to care for patients with various mental illnesses and deepen your understanding of health and safety in the health and social care sector. Our Healthcare Management course will teach you the fundamentals of healthcare management and give you a solid understanding of the responsibilities of the healthcare manager. You will gain in-depth knowledge about management topics, including finance and business management. You will also learn to recognise major challenges in healthcare management and how to express your thoughts on them. Learning Outcomes After completing this Healthcare Management Course, the learner will be able to: Understand the fundamentals of Healthcare Management. Know how to establish and maintain an organizational culture. Gain a thorough understanding of leadership development and succession planning. Gain in-depth knowledge about the UK Healthcare system. Understand the needs of health and care for older people in England. Understand the fundamentals of Child Healthcare. Why Choose Healthcare Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Healthcare Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Healthcare Management Course. ***Others Benefits of this Healthcare Management Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Healthcare Management Course] Detailed Course Curriculum of - Healthcare Management Course: Module 01: Healthcare Management Module 02: Role of the Healthcare Manager Module 03: Organizational Behaviour and Management Thinking Module 04: Quality Improvement Basics Module 05: The UK Health Systems Module 06: The Health and Care of Older People in England Module 07: Child Health Care ------------------------------- Assessment Method After completing each module of the Healthcare Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Healthcare Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Healthcare Management Course is designed for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organisations within the Health & Social care sector, including: Residential Child Care and Adult Workers Care Assistants Family Support Workers to students studying subjects relating to Health and Social Care in schools and colleges. Requirements There are no specific requirements for Healthcare Management Course because it does not require any advanced knowledge or skills. Career path After completing this Healthcare Management Course, you will begin your career or the next phase of your career in this field. Certificates Certificate of completion Digital certificate - Included

CDM Health and Safety Course: Learn the Fundamentals and Advance Your Career The construction industry is a vital part of the UK economy, but it is also one of the most dangerous. In fact, construction workers are more likely to be injured at work than workers in any other industry. That's why it's so important to have a strong understanding of CDM Health and Safety regulations and best practices. The CDM Health and Safety Course is designed to give you the knowledge and skills you need to help build a safer and healthier construction industry. The CDM Health and Safety course is tailored to usher you into this thriving domain, covering essential topics such as the CDM Health and Safety File and detailed CDM Health and Safety tools, as well as vital safety requirements and procedures. Elevating your professional career, this CDM Health and Safety course is a cornerstone in understanding the nuances of ensuring safety standards. Enrol in the CDM Health and Safety Course today! Why would you choose the CDM Health and Safety course: Lifetime access to CDM Health and Safety course materials Full tutor support is available from Monday to Friday with the CDM Health and Safety course Learn CDM Health and Safety skills at your own pace from the comfort of your home Gain a complete understanding of CDM Health and Safety course Accessible, informative CDM Health and Safety learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CDM Health and Safety Study CDM Health and Safety in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CDM Health and Safety Course Course Curriculum: Module 01: Health and Safety File, and CDM Tools Module 02: Safety Requirements and Procedures CDM Health and Safety Course Learning Outcomes Understand the fundamentals of CDM Health and Safety. Grasp the application and importance of CDM Health and Safety Tools. Recognise key safety requirements in various scenarios. Comprehend essential safety procedures and their applications. Assess and interpret theoretical CDM Health and Safety principles. Identify the relevance of CDM Health and Safety in diverse contexts. Develop a robust theoretical foundation in CDM Health and Safety dynamics. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The CDM Health and Safety course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in CDM Health and Safety. Requirements To enrol in this CDM Health and Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path The CDM Health and Safety course will enhance your knowledge and improve your confidence in exploring opportunities in: Health and Safety Advisor: £25,000 to £45,000 per year Health and Safety Manager: £35,000 to £60,000 per year Risk Manager: £40,000 to £70,000 per year Environmental Health Officer: £30,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Whether you're completely new to website creation or simply looking to sharpen your skills, this course walks you through WordPress 5.0 from the ground up. Starting with the basics of installing and setting up your site, you'll gradually move through design, content management, theme customisation, plugin integration, and security essentials—without ever needing to touch a line of code. It’s an ideal route for learners who want clarity without the clutter. Designed with simplicity and logic in mind, this structured online journey helps you understand how WordPress ticks—minus the jargon and guesswork. With a user-friendly pace, easy-to-follow guidance, and practical demonstrations throughout, you’ll gain the confidence to navigate the WordPress dashboard and bring your ideas to life. Whether you want to build a blog, portfolio, or business site, this course keeps it focused, straightforward, and actually enjoyable. Learning Outcome: Learn how to install WordPress 5.0 on your website or blog. Gain a comprehensive understanding of the basics of WordPress. Discover how to upgrade your existing WordPress site to version 5.0. Learn how to use the default theme included with WordPress 5.0. Get to grips with the editor layout and how to manipulate blocks. Discover how to add text, images, videos, and audio to your site. Learn how to customise blocks and create a unique online presence. Course Curriculum: Installing WordPress Basics of WordPress Backing Up Your WordPress Site Upgrading to WordPress 5.0 Finding Compatible Themes Using the Default Theme The Editor Layout Part 1 The Editor Layout Part 2 Adding Blocks Customising Blocks Manipulating Blocks Part 1 Manipulating Blocks Part 2 Adding the Customising Text Adding Images Adding Lists Adding Videos Adding Audios Image Overlay Conclusion How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path WordPress Developer Web Designer Content Manager Digital Marketing Specialist Social Media Manager Expected salary range: £20,000 - £50,000 per year, depending on role and experience. Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Manage Expectations Before They Manage You! Manage Expectations Before They Manage You! The first rule of managing expectations is to know what they are. Since many expectations are unvoiced (and sometimes not even known by those with the expectations!) the project manager may find that the otherwise successful results of a project fail because someone's expectations were not met. This session presents techniques for exposing and managing those unvoiced and deadly expectations. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

24-Hour Flash Sale! Prices Reduced Like Never Before!! 7 in 1 Nursing Assistant & End of Life Care Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that in the UK alone, the healthcare sector is projected to grow by 2.8% in 2024, creating over 2.1 million new jobs? With an ageing population and increasing demand for specialist services, the need for qualified nursing assistants is greater than ever. If you're drawn to a career in care, our Nursing Assistant Bundle could be your perfect first step. This Nursing Assistant & End of Life Care bundle equips you with the knowledge and skills to excel in various healthcare settings. From mastering the fundamentals of Patient Care to specialising in areas like End-of-life Care, Mental Health Nursing, and Palliative Care, you'll gain the confidence and expertise to provide compassionate and effective support to those in need. QLS Endorsed Courses: Course 01: Advanced Diploma in Healthcare Assistant at QLS Level 5 Course 02: Diploma in End of Life Care at QLS Level 4 CPD QS Accredited Courses: Course 03: Adult Nursing Training Course 04: Mental Health Nursing Diploma Course 05: Palliative Facilitator Course 06: Health and Social Care Management Course 07: Communication Skills in Health and Social Care This "Nursing Assistant & End of Life Care" course is a step towards becoming more than just a healthcare professional; it's a journey to becoming a cornerstone of support and a bearer of light in the darkest times. This is your invitation to transform lives, including your own, by providing care that transcends the physical needs-care that touches the soul. Enrol in this Nursing Assistant bundle to make a fulfilling career in healthcare today! Learning Outcomes of this Bundle: Understand the comprehensive roles and responsibilities of advanced healthcare assistants. Gain in-depth insights into compassionate practices for end-of-life care. Learn the fundamental skills and knowledge required in adult nursing care. Acquire detailed knowledge and understanding of mental health nursing principles. Develop specialised expertise in the field of palliative care facilitation. Master the essential skills for effective management in health and social care. Why Prefer this Course? Get Free QLS Endorsed Certificates upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum of the QLS Endorsed Courses Course 01: Advanced Diploma in Healthcare Assistant at QLS Level 5 Working in Different Healthcare Settings Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Maintaining Medical Records Confidentiality in a Medical Environment Health and Safety Responsibilities Hygiene in Nursing Infection Control Mobility and Immobility Issues of Patients in Nursing Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Providing Care or Treatment to People Who Lack Capacity Managing Service Delivery in Health and Social Care Medical Jargon and Terminology Effects of Covid-19 on Human Life Preventions and Social Measures to Be Taken Information Technology in Health Care Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 02: Diploma in End of Life Care at QLS Level 4 Module 01: Introduction to End of life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First 2 Courses: Previously it was £29.99*2 = 60) QLS Endorsed Hard Copy Certificate: Free (Previously it was £119 & £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare assistants Palliative care staff Social workers Career changers Nursing students Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Assistant - £18,000 to £23,000 Palliative Care Nurse - £25,000 to £35,000 Mental Health Nurse - £24,000 to £30,000 Nursing Assistant - £17,000 to £22,000 Social Care Manager - £30,000 to £40,000 Palliative Care Coordinator - £23,000 to £28,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Advanced Diploma in Healthcare Assistant at QLS Level 5 - £119 Diploma in End-of-Life Care at QLS Level 4 - £99 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered a career in security? The security industry in the UK is booming, with a projected growth rate of 10% over the next five years. Are you wondering how you can be part of this growing field and protect people, property, and information? This comprehensive security management course bundle equips you with the skills and knowledge to excel in various security roles. This Security Management bundle provides a well-rounded education, from foundational security guard training to specialized skills like close protection, lifeguarding, and CCTV operation. Deepen your knowledge in critical areas like IT security, incident response, and information analysis. You'll also gain expertise in airport security management and workplace confidentiality practices. With a single payment, you will gain access to Security Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Security Management Bundle Package includes: Main Course : Diploma in Security Management at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Security Management: Course 01: Security Guard Course 02: Close Protection Course 03: Lifeguard Training Course 04: Airport Management: Security Management Course 05: Diploma in IT Security (Malware) Course 05: Cyber Security Incident Handling and Incident Response Course 07: CCTV Operator Course Course 08: Information Analyst Course 09: Bodyguard Training Course 10: Workplace Confidentiality Whether you're new to security or seeking to upskill, this bundle provides the knowledge and practical skills to excel in a rewarding career. Take control of your future and enrol today! Learning Outcomes of Security Management Implement risk management strategies to safeguard people and assets. Analyse security threats and design effective response protocols. Oversee security operations and ensure compliance with regulations. Utilise technology for surveillance, access control, and security management. Manage security personnel and foster a culture of safety awareness. Develop effective communication and interpersonal skills for conflict resolution. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Security Management Get a free student ID card with Security Management Training program (£10 postal charge will be applicable for international delivery) The Security Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Management course materials The Security Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course : Diploma in Security Management at QLS Level 5 Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 01: Security Guard Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations Course 02: Close Protection Module 01: Introduction To Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus And Debus Module 06: Route Selection And Reconnaissance Module 07: Legislation Regarding Close Protection =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Security Professionals Career Changers Business Owners IT Professionals Requirements No prior background or expertise is required. Career path The Security Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Security Manager Security Consultant IT Security Specialist Close Protection Officer Information Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Security Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Remember those childhood stories about opening your home to someone in need? Foster care is exactly that, but for real-life superheroes. Over 80,000 children in the UK alone need a safe, stable space to land. Providing a safe and loving home for these children is an incredibly rewarding experience, but it also requires a strong foundation of knowledge and skills. This Diploma in Child Care: Foster Care course equips you with the tools and understanding to become a successful and nurturing foster carer. Our comprehensive course shed light into all aspects of foster care. You'll gain a clear understanding of what foster care entails, the different types of foster placements available, and the crucial role foster carers play in the lives of vulnerable children. The course explores the essential skills and requirements for fostering, guiding you through the application process and fostering allowances. You'll also learn about the legal framework surrounding foster care and the potential impact fostering can have on your own family. This Certificate in Foster Care Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Child Care : Foster Care Explain the concept of foster care and its different types in the UK. Analyze the key roles and responsibilities of foster carers. Identify the essential skills and qualities required for successful fostering. Navigate the process of becoming a registered foster carer. Understand foster care allowances, payments, and relevant laws. Explore the impact of foster care on the foster family environment. By enrolling in this Diploma in Child Care: Foster Care course, you'll gain the confidence and knowledge to embark on this fulfilling career path. You'll be well-prepared to provide a loving and supportive home for children in need. Make a difference - enrol today! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Child Care: Foster Care Get a free student ID card with Child Care: Foster Care Training program (£10 postal charge will be applicable for international delivery) The Child Care: Foster Care is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Child Care: Foster Care course materials The Child Care: Foster Care comes with 24/7 tutor support Take a step toward a brighter future! This course isn't just about becoming a foster carer, although that's a noble path it can open. The skills and knowledge you gain here can launch a fulfilling career helping children and families. Directly, you can provide a loving home to children in need as a foster carer. It will empower you to advocate for better support systems for children in care. It's a chance to make a real difference on multiple levels. *** Course Curriculum *** Here is the curriculum breakdown of the Child Care: Foster Care course: Module 01: Introduction to Foster Care Module 02: Foster Care-Definition and Types Module 03: Role of Foster Carers Module 04: Fostering Skills and Requirements Module 05: Becoming a Foster Carer Module 06: Foster Care Allowances and Payments Module 07: Fostering Laws and Regulations Module 08: The Impact of Fostering on the Foster Family How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Care: Foster Care course is for: Individuals considering becoming foster carers Social workers or support workers seeking a deeper understanding of foster care Parents or carers looking to expand their knowledge of childcare options Requirements This Level 3 Diploma in Child Care : Foster Care course doesn't require prior experience and is suitable for diverse learners. Career path After completing the Level 3 Diploma in Child Care : Foster Care course, you can develop experience and knowledge of a range of healthcare settings or job sectors such as: Foster Carer (average salary £22,000) Social Worker (average salary £32,000) Family Support Worker (average salary £24,000) Residential Care Worker (average salary £21,000) Children's Home Manager (average salary £35,000) Certificates Certificate in Foster Care Training at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24 Hours Left! Don't Let Year-End Slip Away - Enrol Now! Boost Your Career By Enrolling In This Concierge Bundle To Overcome Your Challenges! Receive 09 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. If you wish to gain a solid and compact knowledge of Concierge and boost your career, then take a step in the right direction with this industry-standard, comprehensive Concierge bundle of courses, which are well organised. This Concierge package includes 1 Premium The Quality Licence Scheme-endorsed course with 09 additional CPD Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Concierge bundle. This Concierge Bundle Package includes: Course 01: Certificate in Concierge at QLS Level 3 09 Additional CPD Accredited Premium Courses - Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Travel & Tourism Course 03: Customer Services Coordinator Course 04: Customer Management Training Course 05: Communication Skills Masterclass Course 06: Personal Hygiene Course Course 07: Confidence Building & Assertiveness Course 08: Decision-Making in High-Stress Situations Course 09: Online Time Management Management The course materials for Concierge are designed by experts. With this bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Concierge relevant industries. Your personal development is aided by this premium Concierge package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Here are some of the key topics you will learn in this course: Understanding the needs and expectations of guests and customers Providing excellent customer service and hospitality Knowledge of local areas and resources, including restaurants, transportation and local events Handling and resolving complaints and difficult situations Maintaining and updating guest information and preferences Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support Here is the curriculum breakdown of main QLS Course of this Concierge bundle: Certificate in Concierge at QLS Level 3 Understanding the Service Types of Concierge Services Necessary Skills for Any Concierge Principles for a Concierge Service Business Delivering Customer Service Concierge Work Environment and Etiquettes Emergency Measures Assessment Process? After completing an online module from bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3exams. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone interested in pursuing a career in the hospitality industry, providing top-notch customer service to guests and customers. The course is suitable for the following: Aspiring professionals who have a passion for customer service and hospitality and want to work in hotels, resorts, or high-end residential buildings. Current customer service professionals who want to improve their skills and knowledge and advance in the hospitality industry. Individuals who are interested in working in the hotel, travel or tourism industry and want to learn more about the role and responsibilities. College students or recent graduates who are looking to enter the hospitality industry and gain a competitive edge over other job applicants. Entrepreneurs who are looking to start their own concierge or lifestyle management business. Requirements No prior background or expertise is required for this bundle. Career path Hotel Concierge Residential Concierge Guest Services Representative Lifestyle Manager Visitor Services Coordinator Membership Services Coordinator Guest Relations Specialist In the UK, the typical annual income for these professionals ranges from £25,000 to £60,000, depending on your experience. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

Step into the captivating world of 'Customer Relationship Management' and unlock the secrets to fostering impeccable customer connections. Initiate your journey with a profound introduction to CRM, paving the way to mastering its fundamental principles and strategies. As you progress, the course immerses you in the art of data analysis and CRM databases, ensuring that you harness the power of information to deepen customer ties. Moreover, hone your prowess in adeptly handling customer feedback and gaze into the prospective advancements in CRM, positioning yourself at the forefront of customer-centric excellence. Learning Outcomes Understand the core principles and objectives of Customer Relationship Management. Develop and implement effective CRM strategies tailored to various business scenarios. Harness the potential of data analytics to inform CRM decisions and strategies. Effectively manage and utilise CRM databases to foster deeper customer connections. Efficiently address customer concerns and complaints, ensuring a seamless experience. Why choose this Customer Relationship Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Customer Relationship Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Customer Relationship Management course for? Aspiring customer relationship managers and strategists. Business owners seeking to enhance customer interactions. Marketing professionals aiming to incorporate CRM into their strategies. Sales personnel aspiring to elevate customer engagement. Data analysts focusing on customer-centric analytics. Career path CRM Specialist: £25,000 - £40,000 CRM Analyst: £30,000 - £50,000 CRM Strategy Manager: £35,000 - £60,000 Customer Experience Manager: £28,000 - £55,000 Complaints Handling Officer: £20,000 - £35,000 CRM Database Administrator: £27,000 - £52,000 Prerequisites This Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Customer Relationship Management 00:00:00