12927 Manager courses in Huntingdon delivered Online

An Advisor’s Essential Guide to the Merged R&D Scheme Our free course will help you to: Understand how the new Merged R&D Scheme works and when to claim under it Work confidently with complex areas of the new scheme Update your processes with the new rules and requirements for R&D tax relief claims and advisors. Key details Availability Available to all Cost Free CPD points 2 Level Foundation Best for Anyone preparing R&D claims, submitting R&D claims, or discussing R&D claims with clients and prospects. 12 months access to this training course for each user. Learning outcomes Our free course will help you to: Understand how the new Merged R&D Scheme works and when to claim under it Work confidently with complex areas of the new scheme Update your processes with the new rules and requirements for R&D tax relief claims and advisors. What does it cover? Unit 1 & 2: The Merged R&D Scheme Key facts about the Merged Scheme How to handle grants and subsidies Subcontracting under the Merged Scheme Unit 3: Costs & Financial Which costs attract relief in the Merged Scheme Restrictions on foreign subcontractors & EPWs The PAYE & NIC cap Unit 4: Rules & Regulations Rules & regulations when giving advice on R&D tax relief The rules and deadlines for Prenotification Where to find further support and training About the course

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

This course is designed for anyone who needs to contact customers that they have never contacted before. This is never easy nor enjoyable. However, it is by far and away the most successful way of contacting new customers, quickly qualifying them and then arranging a first meeting.

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

Overview of Medical Law Medical Law is an important subject that connects healthcare and legal rules. It helps guide decisions about patient care, making sure that both patients and healthcare providers understand their rights and responsibilities. In today’s changing healthcare system, the need for Medical Law knowledge is growing fast. With over 1.7 million people working in the UK healthcare system, professionals who understand Medical Law are needed in NHS trusts, private hospitals, and health organisations. This Medical Law course makes complex legal topics easier to understand. It covers key areas like patient consent, mental health law, abortion rules, and adult care. Students also learn about coronavirus laws, public health policies, and patient access to treatment. The course focuses on real situations in hospitals and clinics, helping learners understand how Medical Law works in daily healthcare settings. This knowledge is useful for making safe and fair decisions that protect both patients and staff. Medical Law specialists are now more important than ever. As healthcare rules continue to change, there is a growing need for people who understand both law and medicine. This course prepares learners for different roles in healthcare, legal advice, policy-making, and safety checks. With this Medical Law qualification, students can build a strong career while helping improve healthcare standards and patient care in the UK. Learning Outcomes By the end of this course, learners will be able to: Understand the key rules and ideas that shape medical law. Look at laws related to healthcare access and how medical reports are handled. Review how adults are supported under legal healthcare frameworks. Study the laws and rules that apply to public health services. Learn about mental health laws and the rights of patients. Use medical law knowledge in real-life healthcare situations. Who is this Course For This Medical Law course is designed for: Healthcare workers who want a better understanding of the legal rules and compliance needed in their roles. Legal professionals working in health-related areas who need clear knowledge about medical law, patient rights, and the duties of healthcare providers. Healthcare managers and administrators responsible for making sure their organisations follow legal and patient care standards. Students planning to work in health law, medical ethics, or health policy, and need a strong base in UK medical law. Policy makers and healthcare regulators who help create or enforce laws and need up-to-date understanding of medical law. Process of Evaluation After studying the Medical Law Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Medical Law Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Medical Law course. Career Path Completing this Medical Law course can lead to many job opportunities such as: Medical Law Solicitor – £35,000 to £80,000 per year Healthcare Compliance Officer – £28,000 to £45,000 per year Medical Ethics Advisor – £30,000 to £55,000 per year Health Policy Analyst – £25,000 to £50,000 per year Healthcare Risk Manager – £32,000 to £60,000 per year Course Curriculum Module 01- An Introduction to Medical Law An Introduction to Medical Law 00:11:00 Module 02- Legislation on Access to Health, Medical Report, Treatment Legislation on Access to Health, Medical Report, Treatment 00:19:00 Module 03- Legislation on Adult Support Legislation on Adult Support 00:28:00 Module 04- Legislation on Public Health and Health Service (Part 1) Legislation on Public Health and Health Service (Part 1) 00:20:00 Module 05- Legislation on Public Health and Health Service (Part 2) Legislation on Public Health and Health Service (Part 2) 00:32:00 Module 06- Legislation on Public Health and Health Service (Part 3) Legislation on Public Health and Health Service (Part 3) 00:28:00 Module 07- Legislation on Public Health and Health Service (Part 4) Legislation on Public Health and Health Service (Part 4) 00:32:00 Module 08- Legislation on Coronavirus Legislation on Coronavirus 00:29:00 Module 09- Legislation on Mental Health (Part 1) Legislation on Mental Health (Part 1) 00:28:00 Module 10- Legislation on Mental Health (Part 2) Legislation on Mental Health (Part 2) 00:34:00 Module 11- Legislation on Abortion Legislation on Abortion 00:24:00 Module 12- Other Legislation (Part 1) Other Legislation (Part 1) 00:23:00 Module 13- Other Legislation (Part 2) Other Legislation (Part 2) 00:26:00 Assignment Assignment - Medical Law 00:00:00

Are you looking to elevate your professional skills to new heights? Introducing our Diploma in Leadership & Management Training at QLS Level 5, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Diploma in Leadership & Management Training at QLS Level 5 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. 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Upon completion, learners will receive a free Premium QLS Endorsed hard copy certificate & 11 free CPD Accredited PDF Certificate, titled 'Diploma in Leadership & Management Training at QLS Level 5'. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Leadership & Management Training at QLS Level 5 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. 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Sales force automation is an information system used to integrate and manage all sales, service, and marketing functions. Understand the key functions and benefits to sales and service providers. We will show you how to overcome complaints of time consumption and the benefits to managers and marketing. Learning Objectives Describe sales force automation, Summarize the benefits to sales, service, marketing, and management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Performance reviews are vital in gauging employee progress and fostering growth. However, conducting these reviews and managing difficult reactions can be a daunting task. Managers often struggle with providing constructive feedback, which may lead to defensive or emotional reactions from employees. Participants will learn to deliver feedback constructively, set clear expectations, and manage emotional responses, resulting in more productive, growth-oriented reviews that benefit both employees and the organization. Learning Objectives The following are some of the key outcomes in this course: How to prepare for and conduct a performance review that's motivating for your team and improves their overall performance Best practices to handle five of the most common, and most difficult, reactions to feedback Build confidence in handling the worst-case scenarios professionally and effectively Target Audience Managers, Team Leaders, Young Professionals

In the dynamic world of business, individuals often encounter challenges in managing their careers effectively. Professionals in HR may struggle with keeping pace with ever-evolving labor laws and regulations, understanding complex compensation structures, and managing conflicts and employee relations. Discover theknowledge and skills needed to navigate these challenges, offering guidance on career advancement and ensuring they remain an invaluable asset to their organizations. Learning Objectives The following are some of the key outcomes in this course: Learn how to chart your career development, solicit help from your managers and team members, and ultimately define what success means for you. Understand your strengths, interests and values. Establish the different directions you can grow your career. Bring clarity to your career vision and tips how to break down large scale career goals. Understand how to develop and implement your action plan. Become more knowledgeable about the steps you can take to advance your career and develop professionally. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals