Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Move up a Grade A Revision guide for students in all subjects at school, university and professional levels Course Information Description Exams are a difficult time. Studying can be tedious and frustrating, but you have to put in the hours in to get the marks. There are no quick fixes, but you can get a better grade with a good revision strategy. This course presents the revision strategy I used to get the second highest mark in the finals of my accountancy qualifications and 10 A’s out of 11 exams through three years of accountancy study. The revision strategy is not complicated, and you still have to do the work – it’s not a magic solution – but it guides you through each phase of revision, and the exam itself, to help you get the best possible marks. I firmly believe that this revision strategy will get you a better mark than you would have without it. Thank you for your interest in this course. I hope this course will help you prepare for your exams Course Pre-Requisites There are no pre-course requirements. What Students will Learn How to structure your days and weeks during the revision period How to plan your revision An effective way to learn your material The importance of giving your mind a break – every day The importance of exam practice How to allocate the exam time over the questions How exam marks work To go for the marks, rather than for perfection What to do (and what not to do) on the day of the exam Tips for the exam A simple technique to reduce stress and boost learning Curriculum SS1 Introduction and Agenda 3 mins SS2 Structure your Week 7 mins SS3 Start Each Day on a Positive Note 2 mins SS4 Revision Phase 1 2 mins SS5 Revision Phase 2 2 mins SS6 Give your Mind a Break 2 mins SS7 Revision Phase 3 5 mins SS8 Revision Phase 4 2 mins SS9 Exam Preparation 1 2 mins SS10 Exam Preparation 2 5 mins SS11 Emotional Freedom Technique 9 mins SS12 The Exam 5 mins SS13 Final Thoughts on Revision 6 mins SS14 Test your Knowledge 8 mins Total time 1 hour Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel
Duration 3 Days 18 CPD hours PostgreSQL is a powerful, open-source, object-relational database system known for being reliable, secure, and flexible. For administrators, learning PostgreSQL equips you with the skills needed to handle complex and high-performance databases in our data-driven world. Big-name companies like Apple, Cisco, Fujitsu, and IBM trust PostgreSQL for their critical applications, which highlights its significance and broad industry adoption. By getting the hang of PostgreSQL, administrators can boost their career opportunities and play a key role in the success of data-focused businesses. PostgreSQL Server Administration is a three-day hands-on course geared for administrators seeking to sharpen their skills and elevate their database management capabilities. Throughout the course you?ll explore a wide range of essential topics, from server architecture and user accounts to monitoring and routine maintenance. Throughout the course, you'll gain invaluable insights and practical techniques that will empower you to optimize, secure, and manage your PostgreSQL environment effectively. As you navigate through server configuration, database reporting, backup and restore procedures and more, you'll have the opportunity to apply your newfound knowledge to real-world scenarios. By the end of the course, you'll be equipped with the confidence and skillset required to tackle a wide array of administrative challenges and to effectively manage your PostgreSQL databases. Additional course details: Nexus Humans PostgreSQL Server Administration (TTDB7020) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PostgreSQL Server Administration (TTDB7020) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This Yellow Belt training is intended for managers and employees from companies or government institutions who want to get acquainted with Lean Six Sigma or (soon) will have to deal with Lean Six Sigma in their own organization Overview During this training you will become acquainted with the essence of Lean Six Sigma and the importance of improvement management. It discusses how a Lean Six Sigma improvement project is approached, who plays an important role in an improvement project, what it yields as an employee or manager if this methodology is introduced in the organization and what should be taken into account when implementing. Theory and practice go hand in hand. The training encourages you to think about the value for your customer and which methodology best suits your role and your value in a process. This makes Lean and Six Sigma understandable and applicable. We also show what is involved in the introduction of LeanSix Sigma and there are various discussions about the introduction and the 'do's and don'ts of Lean Six Sigma. Course Outline Lean & Six Sigma Overview Basic Statistics Lean Six Sigma: the DMAIC Roadmap Lean Six Sigma: Tools Additional course details: Nexus Humans Lean Six Sigma Yellow Belt training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Lean Six Sigma Yellow Belt course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Overview This comprehensive course on Health and Safety at Workplace will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Health and Safety at Workplace comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Health and Safety at Workplace. It is available to all students, of all academic backgrounds. Requirements Our Health and Safety at Workplace is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 04:07:00 total length •Health and Safety at Work and the Laws: 00:24:00 •Managing for Health and Safety: 00:29:00 •Risk Assessment and Common Risks: 00:34:00 •Workplace Health, Safety and Welfare: 00:27:00 •Accidents and Ill Health at Work: 00:21:00 •Electrical, Fire and Gas Safety: 00:25:00 •Safety in Different Work Settings: 00:41:00 •Work Equipment Hazards and Risk Control: 00:24:00 •Other Health and Safety Hazards at Work: 00:22:00
Overview This comprehensive course on Health & Safety Training for Homeworkers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Health & Safety Training for Homeworkers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Health & Safety Training for Homeworkers. It is available to all students, of all academic backgrounds. Requirements Our Health & Safety Training for Homeworkers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 03:00:00 total length •Introduction to Homeworkers: 00:18:00 •Occupations Carried Out by Homeworkers: 00:13:00 •Health and Safety for Homeworkers: 00:26:00 •Supporting Mental Health for Homeworkers: 00:16:00 •Health & Safety Hazards: 00:13:00 •Risk Assessment for Work from Home: 00:24:00 •Legal Responsibilities for Homeworkers: 00:20:00 •Monitoring Homeworkers: 00:50:00
Overview This comprehensive course on Heatwave Health and Safety Tips will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Heatwave Health and Safety Tips comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Heatwave Health and Safety Tips. It is available to all students, of all academic backgrounds. Requirements Our Heatwave Health and Safety Tips is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 4 sections • 4 lectures • 01:05:00 total length •Introduction to Heatwaves: 00:15:00 •Problems Caused by Heatwaves: 00:25:00 •Safeguarding and Prevention: 00:25:00 •Assignment - Heatwave Health and Safety Tips: 00:00:00
Course Overview: The modern workforce is more conscious than ever about workplace health and safety standards. The "Workplace Health and Safety Diploma" addresses these critical areas, ensuring that every work environment is safe and compliant with regulations. The curriculum delves deep into the intricate details of workplace health and safety laws, risk assessment, different safety measures across diverse settings, and ways to manage and control potential hazards. By comprehensively covering these topics, the course sets the gold standard in ensuring the safety and well-being of employees in any workplace. Enrol today and start your journey to becoming a workplace health and safety expert! Key Features of the Course: This Workplace Health and Safety Diploma course includes a CPD certificate demonstrating your newfound knowledge and commitment to workplace safety. You will also benefit from round-the-clock learning assistance, ensuring that help is at your fingertips whenever needed. Moreover, our engaging learning materials, designed to aid understanding and retention, will make your learning experience effective and enjoyable. Who is This Course For? This Workplace Health and Safety Diploma is ideal for those involved in any profession where workplace safety is a primary concern, such as managers, supervisors, safety officers, or employees wanting to improve their understanding of workplace safety. What You Will Learn: Essential aspects of health and safety laws at work. How to manage health and safety in various work settings. Techniques for conducting comprehensive risk assessments. Measures to maintain workplace health, safety, and welfare. How to manage the aftermath of accidents and ill health at work. Guidelines for electrical, fire, and gas safety. Methods to control hazards related to work equipment. Why Enrol in This Course: This Workplace Health and Safety Diploma is one of our top-reviewed courses, recently updated to reflect the latest health and safety regulations. By enrolling, you'll develop crucial skills to identify and mitigate workplace hazards, increasing your value to any organisation. Requirements: A basic understanding of English A willingness to learn Career Path: You will be well-prepared for various professions after completing this Workplace Health and Safety Diploma. Health and Safety Advisor (£35,000) Risk Assessor (£30,000) Workplace Safety Manager (£45,000) Safety Consultant (£50,000) Safety Auditor (£40,000) Compliance Officer (£37,000) Safety Training Officer (£33,000) Certification: You will receive a CPD certificate upon successful completion, evidencing your enhanced skills and commitment to workplace health and safety. Course Curriculum 9 sections • 9 lectures • 03:20:00 total length •Health and Safety at Work and the Laws: 00:23:00 •Managing for Health and Safety: 00:29:00 •Risk Assessment and Common Risks: 00:21:00 •Workplace Health, Safety and Welfare: 00:19:00 •Accidents and Ill Health at Work: 00:17:00 •Electrical, Fire and Gas Safety: 00:25:00 •Safety in Different Work Settings: 00:21:00 •Work Equipment Hazards and Risk Control: 00:22:00 •Other Health and Safety Hazards at Work: 00:23:00
Overview Approximately 35.2 million working days were lost in the UK from 2022 to 23. That's why, along with ensuring employee safety, health, and safety training managers is a must for preventing business losses. This is where our Health and Safety Training for Managers and Supervisors course. In this detailed course, you will learn the core principles of conducting risk assessment in the workplace. Then, you will get a clear understanding of emergency planning in the workplace. The course will also cover lessons on reporting health and safety issues. Moreover, you will develop the skills for inspecting and auditing safety systems. By the end of the course, you will pick up effective strategies to ensure safety in the workplace. The course will also provide a certificate of achievement, elevating your resume and employability. Join now! Course Preview Course Promo Learning Outcomes Understand the process of risk assessment in the workplace Know how to plan for emergencies in the work environment Learn the basics of communicating and reporting health and safety issues Develop the skills for inspecting and auditing safety systems Grasp the process of training the employees and improving safety standards Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Risk Assessment Safety Planning Reporting Auditing Safety Systems Who Should Take This Health and Safety Training for Managers and Supervisors? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Health and Safety Training for Managers and Supervisors course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Health and Safety Training for Managers and Supervisors course will equip you with effective skills and abilities and help you explore career paths such as Health and Safety Manager Safety Compliance Supervisor Occupational Health and Safety Specialist Workplace Safety Coordinator Module 01: Regulations and Risk Assessments in the Workplace Regulations and Risk Assessments in the Workplace 00:17:00 Module 02: Planning for Emergencies in Work Environments Planning for Emergencies in Work Environments 00:19:00 Module 03: Communicating and Recording Health and Safety Issues Communicating and Recording Health and Safety Issues 00:17:00 Module 04: Inspecting and Auditing Health and Safety Systems Inspecting and Auditing Health and Safety Systems 00:17:00 Module 05: Improving Safety Standards and Employee Training at Work Improving Safety Standards and Employee Training at Work 00:16:00 Module 06: Adapting Health and Safety Strategies in Various Environments Adapting Health and Safety Strategies in Various Environments 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00